Joe Moores Exxon (U-Haul Neighborhood Dealer)

Joe Moores Exxon (U-Haul Neighborhood Dealer)

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Address

824 Monogahela Blvd
Morgantown, WV 26505

(304) 291-6298

(By University Below Coliseum)
Driving directions

View website

Details

Standard Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 11 am

Special Operating Hours

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Morgantown, WV at Joe Moores Exxon

Moving to or from Morgantown, WV, 26505? Get FREE truck rental rate quotes at Joe Moores Exxon. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Morgantown, WV will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Joe Moores Exxon

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Morgantown, WV.

Cargo vans and pickup truck rentals in Morgantown, WV

U-Haul cargo van rentals and pickup trucks in Morgantown, WV are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Morgantown, WV, 26505. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Morgantown, WV, reserve a van for your moving needs from Joe Moores Exxon!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JAMES B. on 8/27/2014
Rating: 4 out of 5 stars

When I had problems with my hitch wiring they did not have the part a needed to fix it. I had to go to another Uhaul dealer and get the part and return the next day to have it installed. They were very prompt in installing the part (plus changing my oil) but it would have been better if they could stock more parts.

Linda C. on 8/25/2014
Rating: 4 out of 5 stars

Courteous and helpful staff.

MARCIE M. on 8/25/2014
Rating: 2 out of 5 stars

We asked for pads and was charged for them but didn't receive them. I called and asked the charge to be removed and was told it was but it was not.

JOHN Y. on 8/24/2014
Rating: 2 out of 5 stars

This location really needs an overhaul. The place where you get the keys is ok, but the place where you pick up the truck smells of smoke and the people who work there do not dress very professionally.

MARCY M. on 8/23/2014
Rating: 3 out of 5 stars

I had the biggest run around from u haul. Not completely from this location but from several.

FRANK P B. on 8/20/2014
Rating: 3 out of 5 stars

It rained during our trip and the truck leaking onto our belongings. We had a mattress that was quite wet.

STEPHEN R. on 8/17/2014
Rating: 3 out of 5 stars

I will be contacting your corporate headquarters in a few days or sooner as to my experience with one of your agents.

Brittany C. on 8/14/2014
Rating: 1 out of 5 stars

Your customer service could use a LOT of improvement!! I wasn't even going to write this review after all the hours I spent on hold, getting transferred to the wrong department and even disconnected!! Then I thought I should let you know how much improvement you need and warn others not to use you. I know I will never use any of your facilities again!! Just to get the contract number to write this review I was on the phone 2 hours! Since the wrong contract number was sent to my email I called to get the correct one. In trying to get the proper contract number I was put in hold for long periods then disconnected, or another person would come on the line and I would be explaining my issue again, even had a lady tell me she would email me the contact number, but she never! About the 5th time calling I talked to a very nice lady that actually knew how to do her job and within 3 min had my contract number! Thank you so much Isabelle McDowell! Out of the 5 dozen people I have talked to she is the only one who knew how to do her job! It's almost like Uhaul didn't want me to write a review and I don't blame them! Here is my story- After having belongings in uhaul for over a year and the prices going up 4 times with notice in the mail the prices "would" be going up after they already had! By the time I got the notice my credit card was charged with the increased rate. After dealing with this over a year and the rate going up 1/4 of the original price I decided to take my business somewhere else. I rented a trailer (not from uhaul) and planned my move. I went and asked for 24 hour access, like I did when I moved my belonging in. At this time I was informed I would not be able to use the bay door, only the man door. This didn't make sense since I used the bay door when I moved my belonging in after hours. I asked to speak to a manager... The manager was on holidays, and there was no manager covering for him. Annoyed I told them I was clearing my unit started moving all my things out! It was then halfway through the move when the 24 hr access stopped working! Here I am with half my belonging in the trailer and the other half in the locked building with my unit open! I called the 1800 number, I told you how the customer service is.. I was on the phone a hr being disconnected transferred to the wrong department before I talked to a lady that said the manager would call me within 15 min. I told her that the manager was on holidays, she informed me it would be the district manager and assured me he would call. I waited and I waited and I waiting... Never got a call back to this day, (3weeks later) not even an apology!! Thank goodness someone came along who had 24 hour access that worked and helped me moved the rest of my belonging out. The next day I contacted uhaul, told them my unit was empty so I would not be charged another month. Then told them I wanted to make a complaint. I was transferred to the wrong department, disconnected and so on on

Amy C. on 8/13/2014
Rating: 3 out of 5 stars

I would not recommend uhaul to anyone. I booked the truck online without any problems, but after that the service was unacceptable. I was told I would receive a call to confirm time the truck would be there and I ended up calling the day before. When I spoke to the representative I was told the truck would be at the rental place at 9:45am. It did not show up til 3pm. This is only after the rental place and myself calling all day to find out where the truck was and what the hold up was. When I called the representative was extremely rude and not helpful. Asked me what I wanted him to do about it. The company is quick to take your money, but poor on getting the truck to you when promised. Poor service.

WILLIAM L. on 8/11/2014
Rating: 4 out of 5 stars

See comments above.

TRIXIE D. on 8/11/2014
Rating: 3 out of 5 stars

Cost was excessive and I am unhappy. I chose to reserve a truck from Fairmont WV and you reserved one in Morgantown. I drove an extra half hour up and back to puck up AND to drop off the truck. AND I had to pay the extra gas AND I had to pay the extra 50 miles of your mileage cost. It is not ok to not have an updating inventory online. You should be resonsoble for getting the equipment to reserved locations instead of telling me the night before that its going to be in another city. I would have went with another company. I will warn everyone about this. Negative experiences like this taking advantage of your customer base is going to impact youompon the l. Ast a note that I reserved an appliance dolly and when I arrived they were unavailable. My brother's and I had to move everything with the standarddolly that s available. To comment on the actual location: the place was nice enough. Friendly knowledgable staff, didn't cancel my reservation even though I was 2 hours late. Didn't call and bother me or anything like that. The preceding paragraph was a comment towards uhaul not about the Exxon I rented it from.

RANEE M. on 8/5/2014
Rating: 5 out of 5 stars

I would like to thank them for making my daughter's move back home from college a great experience!

ASTRID R. on 8/4/2014
Rating: 3 out of 5 stars

Clean the lot up a little.

TRACY L. on 8/3/2014
Rating: 1 out of 5 stars

The drop off location was not even open on a Saturday afternoon when I dropped the truck off. Called the office in Huntington where I rented the truck and was advised to keep the truck until Monday which I could not do, Was told to leave the keys in the drop box but that I would be responsible for the truck for the rest of the weekend until they opened on Monday. That is completely unacceptable. If you're going to allow a location to be the drop off point, the place should at least be open. Was not satisfied with my experience with UHaul at all. Will never use them again.

COLIN M. on 8/2/2014
Rating: 4 out of 5 stars

The renting process was smooth and efficient. Both employees I dealt with were professional and kind. Will rent from here again.

DANA C. on 7/29/2014
Rating: 1 out of 5 stars

I was not informed that I will have to pick up the auto-transport 40 miles away from the Joe Moores Exxon Morgantown. I had to drive to Clarsburgh and then back to Morgantown That took me time and gas away.

Lee D. on 7/28/2014
Rating: 3 out of 5 stars

Friendly staff, plenty of truck sizes available.

Michael M. on 7/26/2014
Rating: 5 out of 5 stars

Very organized. Pick up and drop off was very easy. I was impressed.

MICHAEL H. on 7/21/2014
Rating: 5 out of 5 stars

I found my experience with Joe Moores Exxon this past weekend to be exceptional.

Matt J. on 7/20/2014
Rating: 3 out of 5 stars

Left key in drop box. Did not talk to or see any employee.

JARED B. on 7/18/2014
Rating: 5 out of 5 stars

This location was great but my experience with uhaul was not so great. I was suppose to have my truck Saturday morning and I had to pay a crew to stand around and do nothing since I didn't get my truck till Sunday. Not very happy with my experience and will choose another moving company next time.

JEFF T. on 7/16/2014
Rating: 5 out of 5 stars

We have always used U-Haul for all of our moving needs and have always been very pleased with the ease at which were able to pick up and drop off the trucks when we were finished. Thanks for being such a dependable source of help when we have needed it most.

DONNA B. on 7/16/2014
Rating: 3 out of 5 stars

Truck was ordered for 8am but even though we were there early, we weren't seen until around 8:30. So, we didn't leave the place until around 9am. When we returned the truck at the 4pm deadline my son waited in line so by the time he was seen it was 4:10 or 4:15. The guy told him he was late. My son explained that he was on time, but had been waiting in line to turn the truck in. That really burned me up.

RICHARD H. on 7/15/2014
Rating: 3 out of 5 stars

Clean up the place and not charge customers for gas when they return the truck with a full tank.

Deborah Q. on 7/15/2014
Rating: 5 out of 5 stars

Fix your gas pumps so I can buy gas there before returning rental truck! Love you guys.