The location seemed like they had a bit too much going on with their other business. Also, they knew we were coming, or should have looked ahead to see that and should have had the truck cleaned off of snow and de-iced as it snowed the night before. Lastly, we were charged extra money as the location never checked the truck back in upon us returning it, which I then had to make two phone calls to U-haul to figure things out and will have to wait 3-5 business days to get my money back. We returned the truck the same day and it wasn’t checked backed in until Tuesday when I called u-haul. Not the end of the world but not the most convenient.
Elizabeth ROSE
M37 Auction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledonia, MI 49316
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Customer Reviews
- 4.0 Average Customer Rating
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This place also does auctions, internet sales, etc. it is always chaotic inside and the place is a pig sty.
David TeitsmaI wanted a 10 FT box truck and called to get it earlier - Caledonia Uhaul called me - and told me the 10 FT box truck might not be back in time and thinking of me - provided me theh 15 ft box truck - I was overwhelmed with driving this size and the cost - I tried to get truck on line and it took an hour - it was a lot of gas - and I did not need a 15 ft truck - the dispatch person said I would get a $50 separate credit for my inconvenience. It was very difficult. Julie
Julie Schaefer-SpaceEverything went very well ! Thank you
Roy StambaughThe staff at M-37 were awesome! They were friendly and polite. They made it easy to rent a truck and drop it back off. A very stress-free process. D. Haines
Diane Haines