U-Haul Moving & Storage of Muskegon

U-Haul Moving & Storage of Muskegon

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Address

3587 Apple Ave
Muskegon, MI 49442

(231) 777-3921

(@ Mill Iron)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Muskegon, MI at U-Haul Moving & Storage of Muskegon

Moving to or from Muskegon, MI, 49442? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Muskegon. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Muskegon, MI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Muskegon

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Muskegon, MI.

Cargo vans and pickup truck rentals in Muskegon, MI

U-Haul cargo van rentals and pickup trucks in Muskegon, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Muskegon, MI, 49442. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Muskegon, MI, reserve a van for your moving needs from U-Haul Moving & Storage of Muskegon!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

thomas h. on 8/27/2014
Rating: 1 out of 5 stars

this service was by far the worst service I have had at ANY business in Muskegon period. They had one person working the store who was busy under a truck wiring (supposedly the GM) he didnt come out to the front counter from 306pm until I finally had to walk around back of the building and yell to see if anyone was working there. he came out with an attitude and basically called me a liar right in front of other guests that clearly knew i was there for a long period of time. The other customer even stated he had to wait 15 min before he found a guy too.. then to make matters worse I told the guy (manager Jim) to look at his tape and he would see that i was there at 306.. his exact words were you were supposed to be here at 3 .. where were you? well I was in traffic on 31 because they were doing hwy work and slowed everyone down. nonetheless I got an attitude back at him and he said bye.. I'm not renting you a trailer..I was on a deadline to be in Grand Rapids at 430 and lost a huge auction order because of this moron that clearly can't even run a U haul business.. flunky for sure. he looked unkept, he smelled like he hadn't bathed (maybe from working so hard alone) and his hygiene was pitiful. I am sorry to say I used a bad word on the way out and he then threatened me when I asked him his bosses name ( which he wouldnt give me by the way and neither would the reservation desk or the customer courtesy line) he threatened to call the police? whatever Jim and Uhaul... I will never use this service again after years of using U haul and spending an awful lot of money I will no longer let another cent of my money go to them. This location on Apple avenue is a disgrace to your company and I believe the higher ups would be very ashamed of your attitude when I called. I mentioned an attorney and they immediately hung up on me LMAO.. they have no customer skills and I can see why they never have trailers there. Kharma will come around JIM.. there is a reason you rent trailers for a living. Just a bad bad example of a business operator. I will be telling all I know (and I deal with a few thousand people a week) and letting them all know about the bad experience I had and how it was mishandled all the way to the reservation line. SO much for the 3pm Guarantee.. oh wait.. they guarantee its there.. just not a guarantee that anyone can help you get it hooked up. This will not go away fast for you UHAUL.. I plan to present this in my business presentations and my seminars, workshops and training courses at every opportunity and to exploit what bad service is. I guarantee I will tell hundreds of faces and they will in turn use this example for their teaching as well. shame on you but thank you for giving me more material for my presentations. There is a light in every tunnel and this story will be my inspiration. one upset guest will tell many.. good luck to your business if this is the way you conduct yourself. I do plan to still get a ho

Nick B. on 8/25/2014
Rating: 3 out of 5 stars

if you know there is a lot of equipment going out in the am have more then one guy working the desk, this may help to get rid of the 45+ minuite wait

Nicholas A. on 8/25/2014
Rating: 3 out of 5 stars

Too expensive.

Ryan S. on 8/18/2014
Rating: 3 out of 5 stars

Had to wait a considerable amount of time at the counter, which was a little frustrating because I was in a time crunch. No fault of the employees as there was only one available to help customers.

JOANNA V. on 8/18/2014
Rating: 5 out of 5 stars

I wanted to pick up the trailer at a location in Grand Haven, but this was the only location that had a 5' by 8' foot trailer. It would be nice if I could have used a location closer.

CAROLYN G. on 8/17/2014
Rating: 3 out of 5 stars

I requested a U-Haul for Montague Mi not Muskegon, Mi 20 miles away. I felt scammed .99/mile for 40 miles I did not want to travel. Yes I got a discount to .50/mile but that did not compensate me for my time going to and from twice. I gave 3 weeks notice the least you could have done was have a truck at my requested location. What a waste of time and money. MINE. Would I use you again? Probably not. You need to do a better job of getting people what they need where they need it. Carolyn Gall

robert M. on 8/9/2014
Rating: 5 out of 5 stars

Great customer service. We are very pleased and will use this company again.

BRIAN T. on 8/2/2014
Rating: 3 out of 5 stars

Answer the phone on location, I waited for the next available associate on the phone for over 45 min. When I got to the location they stated they never answer the phone, it is supposed to be answered at a call center??? This makes no sense!

Ashley K. on 8/1/2014
Rating: 3 out of 5 stars

Answer the phone

Laura R. on 7/31/2014
Rating: 3 out of 5 stars

You did a fine job...I keep going back there for my trailers. Keep up the good work

CHRISTOPHER R. on 7/27/2014
Rating: 3 out of 5 stars

Again, your company president can expect a letter due to the mismanagement of our pick up. We were forced to spend time and gas (all adding up to money) due to your reservation incompetence.

JACK D. on 7/26/2014
Rating: 5 out of 5 stars

All went well.....Employees were very helpful.

RYAN J. on 7/24/2014
Rating: 3 out of 5 stars

Self storage options were less than ideal.. very small considering I was in a 26ft truck, Front desk guy was helpful, and even if somewhat reluctant the manager did help me get a 2nd unit, (super tiny). I guess the bar was set too high at the wichita falls corporate location, 4 years ago..

RICHARD H. on 7/24/2014
Rating: 3 out of 5 stars

experience problems with computers not matching up with each other in your system. Didn't give me dolly I ordered had to travel back, very inconvenient. One place says yes I see your dolly on the order next guy says there is no dolly on here. One guy says..somebody put note on here not to charge for dolly cause of problems next guy says ther is nothing here about free dolly for problems. I was so confused

Jorge W. on 7/20/2014
Rating: 4 out of 5 stars

It was a great experience and we hope to do it again . Rather than renting a car to go to our cottage, we will use u-haul . Help working around the cottage and with small boats. Thank you .

DALE H. on 7/17/2014
Rating: 5 out of 5 stars

Advertise nationally why people rent from U-Haul. We were trying to move things from my dead brother-in-laws house. Total strangers as well as neighbors stopped to ask ridiculous questions such as, "Where did you buy the truck?" I was losing time and temper on a regular basis. My wife and I spent three plus days loading the truck. I was able to unload it by myself in about two hours.

PAUL N L. on 7/7/2014
Rating: 5 out of 5 stars

We arrived 30 minutes after closing and your employee still came out and assisted us on parking the trailer and unhooking. Great customer service

RONNIE D. on 7/6/2014
Rating: 5 out of 5 stars

The person at this location was outstanding and was very accommodating. We had problems with getting the truck back to them on time because the person moving out of the home we were moving into was not completely out. The woman on the phone was very compassionate and told me to just keep in contact and let them know when we would be ready to drop the truck off. They were very understanding and waived the late charge. I would deffininitly recommend this location to everyone.

AMINA Z. on 6/30/2014
Rating: 1 out of 5 stars

Beyond disappointed at location and customer service and how they have handled their mistake of double charging and then sending me to multiple locations to drop off the truck! Will never recommend or use UHAUL!!!!!

MICHAEL B. on 6/28/2014
Rating: 3 out of 5 stars

There was only one employee for a Saturday afternoon. Not acceptable.

JEANNE S. on 6/27/2014
Rating: 2 out of 5 stars

Ten minutes after we left Manistee with the truck, a man from Muskegon UHaul called and wanted the truck back immediately! He said that it was promised to another customer. We were told in Manistee that we had until the following day to return the truck. Well, it was returned that same day, but late because we blew a tire. The Muskeon office was not friendly or accomodating in the least. He needs to work on his customer service skills.

AMY G. on 6/21/2014
Rating: 5 out of 5 stars

I did not receive helpful information about my drop off, so I was late in returning my truck. The crew was very helpful in my return and relieved my stress and anxiety.

TROY F. on 6/20/2014
Rating: 4 out of 5 stars

employee did a great job. Do to lack of workers at most retail outlets customer service is slow.

Randall T. on 6/14/2014
Rating: 4 out of 5 stars

The two workers at 7pm on June 13 were very helpful and friendly. We were going to cancel the truck we held but they convinced us to get the cargo van instead. thank you!

KYLE I. on 6/12/2014
Rating: 5 out of 5 stars

Everyone here was amazing and understanding of the problems caused by my pick up location. I cannot rate the guys here highly enough!! Excellent job!!