U-Haul of New Braunfels

U-Haul of New Braunfels

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Address

920 N Interstate 35
New Braunfels, TX 78130

(830) 629-5831

(@ Walnut)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Braunfels, TX at U-Haul of New Braunfels

Moving to or from New Braunfels, TX, 78130? Get FREE truck rental rate quotes at U-Haul of New Braunfels. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Braunfels, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of New Braunfels

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Braunfels, TX.

Cargo vans and pickup truck rentals in New Braunfels, TX

U-Haul cargo van rentals and pickup trucks in New Braunfels, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Braunfels, TX, 78130. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Braunfels, TX, reserve a van for your moving needs from U-Haul of New Braunfels!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

robert g. on 3/27/2015
Rating: 4 out of 5 stars

Staff was great!! Trailer was great easy pull and sturdy will use again Will recommend

Nicky B. on 3/26/2015
Rating: 1 out of 5 stars

get a new dis manger whom refuse to answer his phone and never replied to me even when i called him many time in two days.and also when installing hitch it took longer than i was told it would be done and no communcation that it would be late when i informed them that i had to leave at a certain time and was a day late and lost my job interview because of this,and alll of the local advised me not to use them.to go to the next town.I had one bad light on the trailer which i should have checked but you could look at the old broken wre and tell there was a problem also I,m going to also report this to the local bbb ect because this was vey bad and no one wanted to resolve the issue at hand and they hung up on me almost every time we were on the phone.is this the u haul that you repersent ??

Pamela R. on 3/23/2015
Rating: 2 out of 5 stars

Staff was rude and unhelpful. They need an update on their customer service skills. The location is hard to navigate and parking is less than ideal. The equipment was in good shape and well maintained.

STEVEN S. on 3/23/2015
Rating: 3 out of 5 stars

When I rented a car dolly to move my stuff from new Braunfels Texas to Springfield Illinois there was 1 on the lot they rented it to me it was missing a light not just the bulb the whole light was gone on the right side so the guy that was hooking it up used zip ties on the dolly to hold a light on I thought it was fine since there was a light on there then we checked the lights as well breaks and turn signal on the dolly and they as well did not work at all all I was told was to use my flashers on the car I was pulling behind the 20ft uhaul box truck I have used uhaul only a few times I used penski for years and heard alot of good things from my family and my friends about uhaul so I thought I would give it a try and I will probably be going back to penski as well as my family so basically what you can do to improve for your next customer is have your employees at your locations make sure that your equipment is in proper working order before someone rents your equipment

mark t. on 3/12/2015
Rating: 4 out of 5 stars

conveinant, good customer service right price

Shane G. on 3/8/2015
Rating: 1 out of 5 stars

When I went to drop off the trailer, they told me the location was full and would not take delivery of the trailer. When I asked them what my options were, they told me to take it to another location. I asked if someone would be there to take delivery of it. The attendant said "no, just leave the contract in the drop box." They were rude and unhelpful. I should be able to drop a trailer I rented from them off at the same location. If not, the customer service should, at a minimum, be significantly better. Further, if I am required to be responsible for a trailer I rent, I should be able to drop the trailer off to a person, who will take delivery for it, to ensure I am not held responsible for something that is not my fault.

JAMES W. on 3/7/2015
Rating: 5 out of 5 stars

Have used these guys before and service was excellent! Thanks

PETER K. on 3/4/2015
Rating: 1 out of 5 stars

it was a major hassle to find the store to drop off in New Braunfels - the online address is wrong.

CHRISTINA M. on 3/1/2015
Rating: 2 out of 5 stars

Scheduled for pick up at a location in Seguin, TX. Received phone call less than 24 hours notice of location change. I was put behind schedule due to this plus the additional 40 miles round trip added. We had request moving blankets as well and they were not available. Which in turn put us further behind, because we had to call and drive to serval different Uhaul locations to collect all the equipment that we had rented. The drivers side signal assembly was completely missing from truck. Truck did not shift properly going up any hills. It would slow down to 35 miles an hour on the interstate.

Sophia F. on 2/28/2015
Rating: 2 out of 5 stars

Not enough personnel. Had to wait awhile for service - several others waiting even longer

ERNEST L. on 2/23/2015
Rating: 3 out of 5 stars

Expand the lot. Not a lot of room to park trucks.

KIMBERLY M. on 2/23/2015
Rating: 3 out of 5 stars

Location was great....but your 1800 customer service was the worst ever, I will definitely consider someone else before I use Uhaul again.

SHAWN E. on 2/22/2015
Rating: 4 out of 5 stars

I would've appreciated being able to get the truck at opening instead of at 9am but it still worked out.

Belinda V. on 2/17/2015
Rating: 3 out of 5 stars

the door on the trailer was broken. it would only go up about 1/3. then someone had to crawl in and move the pegs (that should have held the wheels that were missing) so that the other wheels could move on the track. it was VERY DIFFICULT do. We should have been given a trailer with a working door!!

Brian B. on 2/16/2015
Rating: 3 out of 5 stars

Needed last minute transportation on a Saturday past noon car rentals were closed and nowhere near a airport. Called and picked up a new style ford van (the European type) within 45 minutes. And was able to drop off 24 hrs. Price was more than rental car but convenience made it worth it. Thank you UHAUL

FREDERICK V. on 2/14/2015
Rating: 3 out of 5 stars

Clean the bird droppings out of the trailer

JAMES R. on 2/9/2015
Rating: 4 out of 5 stars

The young man working there is one of the best I've known, having run a Ryder Truck Rental for 12 years I know!

JEFFREY L. on 2/7/2015
Rating: 2 out of 5 stars

Extremely tight parking, the truck was dirty, cigarettes in the ash tray, trash in the back. At check in I wanted to pay using two cards and the guy said sure and swiped both but only charged on card. I won't use this location nor recommend it either. Using Penske next time, like I have in the past. And why is it .69 cents on Sunday and .89 on Saturday? Thats a bit of price gouging, isn't it??

jane f. on 2/7/2015
Rating: 3 out of 5 stars

The initial phone system is useless, options just keep cycling with no way to leave a message or get directly to an employee. There also seemed to be two systems in play as I redialed over and over. The reservations system is also useless. On the fifth phone call I was able to make a reservation (for 3 days out) with a person and discuss my needs and the details of my vehicle. I was told to arrive one hour before my rental time to have wiring and hitch installed. When I arrived the clerk did not attempt to look up my reservation, basically started over finding out what I needed. He said I didn't need anything installed, could purchase the few items I needed to set up hitch, and while I was happy to save the additional installation labor costs, I was irritated to have to find a way to waste an hour before I could pick up my cargo. I don't know if the 'system' was down or why the clerk didn't seem willing to use the pre-reserved information. When I went to pay for the services and purchases, the card reader did not work and so we had to start all over at another register. Egads! Basically I wasted a lot of time trying to make a reservation, more time making the reservation, and even more time arriving early to accommodate the "installation" that was totally unnecessary. I got the impression that his time was important and mine wasn't. Might be helpful to have a printout of the day's reservations for the opening employee to look at a save everyone a lot of time. The rental trailer was in good condition and fulfilled my needs.

Ralph D. on 2/2/2015
Rating: 3 out of 5 stars

Only one person on duty on a busy Sunday morning.

JUSTIN H. on 1/26/2015
Rating: 5 out of 5 stars

The associates were extremely helpful. Through requested tow dolly was not available at the time of equipment pick up. The young man substituted an auto transport and got me on the road quickly. Only concern I had was the location of the store. It is very small lot and exiting the location was difficult with a 26' truck and auto transport. Over all this was the best experience I've had with u-haul

Steve H. on 1/26/2015
Rating: 3 out of 5 stars

Truck stalled out on me 3 times at intersections. Informed counter person, said he would have tech check on it. Also, requested 14 foot, did not recieve 14 foot of deck.

Tim W. on 1/24/2015
Rating: 5 out of 5 stars

The staff is very friendly and helpful.

BUREL S. on 1/22/2015
Rating: 5 out of 5 stars

The technician was spot on, did a great job, the whole entire transaction was as depicted, no surprises...would most definitely rent from this location again... top scores...

DALE H. on 1/19/2015
Rating: 4 out of 5 stars

This location is fine.