U-Haul at Whalley Ave

U-Haul at Whalley Ave

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Address

116 Whalley Ave
New Haven, CT 06511

(203) 562-3177

(E Of Rt 10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Haven, CT at U-Haul at Whalley Ave

Moving to or from New Haven, CT, 06511? Get FREE truck rental rate quotes at U-Haul at Whalley Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Haven, CT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Whalley Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Haven, CT.

Cargo vans and pickup truck rentals in New Haven, CT

U-Haul cargo van rentals and pickup trucks in New Haven, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Haven, CT, 06511. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Haven, CT, reserve a van for your moving needs from U-Haul at Whalley Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DIANE E. on 10/21/2014
Rating: 3 out of 5 stars

considering that there was only one worker there and you could see that the employee was sick face flushed and all , however he was pleasant and very professional. he was very customer orientated thumps up!!

JASMIN A. on 10/19/2014
Rating: 3 out of 5 stars

I think mileage plans should be offered. You expect to pay one thing and you end up paying more or in state should be unlimited mileage

GLADYS C. on 10/8/2014
Rating: 5 out of 5 stars

Fast friendly service

ROSE K. on 10/7/2014
Rating: 5 out of 5 stars

No improvement the customer service was great.

Peter S. on 10/7/2014
Rating: 3 out of 5 stars

Dropped off truck and accessories here after hours.

SAMIRA KATHERINE M. on 10/6/2014
Rating: 4 out of 5 stars

Not much other than to arrange for a way to wait in line for returning trucks somewhere other than Whalley Avenue, which is fairly busy.

BETH M. on 10/6/2014
Rating: 3 out of 5 stars

headlight out which wasn't noticed until I was bringing the rental back, inside of cab was dirty.

MICHAEL H. on 10/2/2014
Rating: 4 out of 5 stars

Rep who set me up with my truck that was awesome. He provided detailed information and was so polite. Other staff meets were a little short their responses though. Truck was however clean and ready to go. even though there was a line to return it that evening the wait was minimal and staff very nice at return.

YAHARA A. on 10/2/2014
Rating: 5 out of 5 stars

Fast Great service!

BLAKE P. on 10/2/2014
Rating: 3 out of 5 stars

I'd like to start by saying the guy that worked there was great, the issue was some people hadn't returned their trucks so I had to get downgraded from a 14 foot to a 10 foot, I was also told that I would be refunded money from the 75 minimum that is automatically deposited and that hasn't happened yet so I will call now, I received no discount for being downgraded and will demand one when I call, honestly if the guy that was working wasn't so nice I would have been really mad, but he was a cool dude and I understand getting in a tough spot with people not returning equipment, hopefully the manager will give me a discount and all will be well.

MIRIAM S. on 10/1/2014
Rating: 5 out of 5 stars

Always keep the trucks up on there repair.

KARYL W. on 9/30/2014
Rating: 4 out of 5 stars

The location in in a bad area of New Haven and both my partner and I were accosted by a person which at 930 at night was a little scary. Overall i was happy with my over all Uhaul experience

MONIQUE C. on 9/30/2014
Rating: 2 out of 5 stars

Manager was rude ,kept cutting me off as I was speaking.

Steven W. on 9/29/2014
Rating: 5 out of 5 stars

I was a little confused as to where I was supposed to leave the vehicle when I dropped off after hours. Perhaps improve signage or instructions at pick-up.

sheila m. on 9/22/2014
Rating: 3 out of 5 stars

I like that the person was all set for me.

PAMELA K. on 9/21/2014
Rating: 4 out of 5 stars

Uhaul is great but... The $30 threat for under filling the tank is simply not ethical. I can accept having to pay more for the gas you must replace. But there is no justification for a punitive fine. It makes me feel your company is actually attempting to make us do what I in fact did... I calcated the gas needed and added a gallon. It was "insurance" since I decided it was better to spend an extra $4 than risk the $30. I feel this is simply a way to cheat us and will look into other options next time. If you do continue this practice the ethical thing to do is to create fuel gauges that give exact measurements. Further, your gauges are circular while the guides are linear. If we must be exact, the measuring devices you provide must also be exact.

Edwin R. on 9/20/2014
Rating: 4 out of 5 stars

Very good place! Would visit again!

Anastasia M. on 9/20/2014
Rating: 3 out of 5 stars

I was quoted a per mile rate that was not honored.

herb l. on 9/18/2014
Rating: 5 out of 5 stars

Let customer know all they need to rent the equipment went making a reservation

Alexandra H. on 9/16/2014
Rating: 3 out of 5 stars

The U-Haul itself was fine but the people at the counters are less than intelligent. I made a reservation and so I thought it would be a relatively quick process to get my car. Instead, I waited nearly 45 minutes because the one man at the counter was so unbelievably slow and was shooting the breeze with the customer ahead of me. At the same time, the other man that works at the location just kept walking in and out seemingly without a care. The man at the counter was very nice and thorough, but incredibly slow and not particularly bright.

jonathan s. on 9/16/2014
Rating: 2 out of 5 stars

This location was known to be terrible 15-20 years ago. A new manager came in 10 or so(?) years ago and really turned it around for a while. Sadly, this location seems to be slipping again on the customer service front. I encountered rude staff who struggle to maintain the process of renting trucks over my past 2 visits. There was a hand written sign (difficult to read) on the front door to greet you. It said something about parking cars in the business next door. When I made my way to the front of the line the staff person asked where I parked. He refused to work with me until I left, moved the car, and returned to get back in line. He then walked away. I complied and returned only to stand in line again to find "online check in" makes the check in process longer not shorter. The attitude of the staff seems to transcend simply being unhappy with their jobs, and is approaching a dislike of the customers. I will not be returning to this location until I hear positive changes have occurred again.

carl a. on 9/15/2014
Rating: 4 out of 5 stars

clearly identify entrance for customer from whalley avenue. parking for customers confusing.

ERP G. on 9/15/2014
Rating: 1 out of 5 stars

I WAS DOUBLED BILLED

TAHESHA B. on 9/14/2014
Rating: 1 out of 5 stars

Horrible experience from the Truck mechanical maintenance, to equipment malfunction and to top it off the manager Thomas Barrett was not customer friendly. He did not assist in soothing my anxiety as to all the horrible things that went from from the minute I rented the truck until he actually hightened in with his rude nonchalant demeanor. Never Again will I rent from this location nor will I rent Uhaul.

SUSAN O. on 9/14/2014
Rating: 3 out of 5 stars

The male employee that was at this site when we picked up the truck (Whalley Ave New Haven, 11 am Saturday, 9.13) was extremely unpleasant to me and another party. When we asked him to fill a tire with air (dashboard indicated low tire pressure) he initially declined to do it, then when asked again, threw down what was in his hands and filled up the tire, clearly irritated. Your rates are too high -- the rental fee plus 99 cents/mile is exorbitant.