U-Haul at Whalley Ave

U-Haul at Whalley Ave

Share |

Address

116 Whalley Ave
New Haven, CT 06511

(203) 562-3177

(E Of Rt 10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Haven, CT at U-Haul at Whalley Ave

Moving to or from New Haven, CT, 06511? Get FREE truck rental rate quotes at U-Haul at Whalley Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Haven, CT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Whalley Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Haven, CT.

Cargo vans and pickup truck rentals in New Haven, CT

U-Haul cargo van rentals and pickup trucks in New Haven, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Haven, CT, 06511. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Haven, CT, reserve a van for your moving needs from U-Haul at Whalley Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ANN C. on 1/29/2015
Rating: 5 out of 5 stars

My experience was great, no improvement needed.

DARLENE D. on 1/27/2015
Rating: 5 out of 5 stars

Get rid of your supervisor/manager he was rude disrespectful unprofessional and used threatening to fire his staff as a result of his lack of training to his employee he need to bee fired

Nora H. on 1/27/2015
Rating: 5 out of 5 stars

Efficient staff, all you need for your move is there and available. Clean and well maintained facilities, good parking space. Great experience.

VANESSA B L. on 1/27/2015
Rating: 5 out of 5 stars

Make sure to call the drop off place before customer comes to pick up. The place I was originally suppose to drop off said they were not notified about the reservation and said their location was full. So after putting gas in the van, I had to drive back across town to another location to drop off.

JORGE A N. on 1/24/2015
Rating: 5 out of 5 stars

JUST A GARBAGE CAN FOR LITTLE TRASH. AT THE OFFICE.

Andrew H. on 1/19/2015
Rating: 3 out of 5 stars

Instead of asking for a second phone number, staff should ask for emergency contact phone number - I did not realize this was what they were asking for.

SPENCER E. on 1/17/2015
Rating: 1 out of 5 stars

the manager was incredibly rude, horrible customer service. He did not great me nor did he thank me for my business, when it was time for him to show me to the van we rented he point to the door and said your van is outside, did not show me where it was or how to get there just said its outside. When I went outside there were approximately 15-20 vans that all looked the same, I was walking around for maybe 10 minutes until I went back inside, asked the manager again "would you mind being kind enough to show me which van is mine?" He then replied by saying, "it's outside just like I said, with the keys in it." I am very upset by the customer service, or naybe it's better as LACK of customer service that we received. I will never be back to this location and might actually think twice before I need to rent a van or a truck again. When I came back to return it I asked the two gentlemen working if either one of themcwas a manager and they said no, they were just regular part time associates who were closing the store by themselves. I said to both of them, "your boss/manager is incredibly rude, I will never be back here again and might not ever use Uhaul again due to how rude he was." The one guy replied by saying "ok....you aren't the first and definitely won't be the last."

THOMAS A. on 1/17/2015
Rating: 4 out of 5 stars

good servise

micheal k. on 1/14/2015
Rating: 5 out of 5 stars

Nothing. Your staff was excellent and the equipment was like new. Keep up the good work ??

Michael W. on 1/12/2015
Rating: 4 out of 5 stars

Pick up and return were very fast and efficient this time, though that has not always been my experience at this location.

ROMAN C. on 1/9/2015
Rating: 5 out of 5 stars

Tom is the best Uhaul GM in the area! Period!

THOMAS B. on 1/8/2015
Rating: 5 out of 5 stars

I've used this location out of convenience for years, but this is the first time that I found the customer service person to be exceptionally helpful and personable. Kudos for uhaul!

WILLIAM B. on 1/3/2015
Rating: 5 out of 5 stars

Every thing was very good

PABLO O. on 1/2/2015
Rating: 3 out of 5 stars

GIVE the costumer whet they ask and pay for!!!!!!

JOHN R. on 12/29/2014
Rating: 5 out of 5 stars

Made the return easy.

MATTHEW P. on 12/28/2014
Rating: 5 out of 5 stars

Very helpful staff

STEVE V. on 12/26/2014
Rating: 2 out of 5 stars

First and foremost I phoned and reserved my truck from a location in east haven, ct. This location was less than a mile from where I live and less than 12 miles from where I needed to move furniture from. My reservation was confirmed by an email and a phone call. I phoned the number listed a few days in advance to make sure all was ready to go. When I arrived at the east haven location on that Saturday, the person that handles the rentals was not thre. She was dropping someone off someplace. I was told she would be back in 15 to 20 minutes. Once she returned I gave her my imformation and was then told my vehicle was in your new haven branch and I needed to go there to pick it up. This was very unsatisfactory. I was never informed of this and why would I want to travel to new haven for a rental when you have a location less than a mile from my home.. I arrived at your new haven location around 10:15. My original pick up time was for 9:00. I had to wait in line for another 20 minutes or so and when I finally saw your agent I was told I needed to have the truck back by 1:00 leaving me 2 hours to move plus the extra travel time and mileage. Your agent did extend the time for me after he saw I was upset with the situation. All and all this was the worst business transaction I have been through. Your east haven location did not care about my needs or expenses that were going to be incurred by sending me to new haven and actually was snippy before I left for new haven. The gentleman that helped me in new haven was accommodating once he saw I was upset with the situation. I will not ever use u-haul again not will I recommend your company. There are many companies to choose from when it comes to moving vehicles. I hope this letter allows you to review your east haven location and make the necessary changes to allow for satisfied consumers...

RICHARD H. on 12/18/2014
Rating: 5 out of 5 stars

From my perspective, nothing, just as long as I get the credit back as should be, from security deposit given and actual amount used, with balance to be credited back.

stuart W. on 12/13/2014
Rating: 4 out of 5 stars

The appliance dolly was perfect for the job. The staff was prompt and reasonably efficient. The physical spot could be a bit spruced up but I don't have any real complaints.

Kevin G. on 12/12/2014
Rating: 2 out of 5 stars

I would recommend it only because of it's location. The truck was dirty inside the cab and smelled like cigarettes. I had to find parking off site a block away in an unsecured lot. Not being able to park my car at an establishment that I'm doing business with is rediculous.

Donald W. on 12/12/2014
Rating: 5 out of 5 stars

The service was superb.

debra d. on 12/9/2014
Rating: 4 out of 5 stars

Needs adequate parking for cars. For instance, I came alone & had to park my car a block away until I returned the truck.

Hilda R. on 12/7/2014
Rating: 3 out of 5 stars

Make sure employees are more friendly & kind to customers. Had a rude experience with a worker.

KEVIN V. on 12/3/2014
Rating: 5 out of 5 stars

The guy that helped us there and seemed to be running the place that day was great. Efficient hard working guy.

DONALD M. on 12/2/2014
Rating: 5 out of 5 stars

I never heard back from my complaint and poor review from last time I used this location. Thankfully this experience was better than last.