U-Haul at Whalley Ave

U-Haul at Whalley Ave

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Address

116 Whalley Ave
New Haven, CT 06511

(203) 562-3177

(E Of Rt 10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Haven, CT at U-Haul at Whalley Ave

Moving to or from New Haven, CT, 06511? Get FREE truck rental rate quotes at U-Haul at Whalley Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Haven, CT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Whalley Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Haven, CT.

Cargo vans and pickup truck rentals in New Haven, CT

U-Haul cargo van rentals and pickup trucks in New Haven, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Haven, CT, 06511. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Haven, CT, reserve a van for your moving needs from U-Haul at Whalley Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JOHN A. on 7/28/2015
Rating: 3 out of 5 stars

I ordered a mattress bag online and realized when I got the truck home that it was not there, though the website promised it would be in the truck.

Brian D. on 7/28/2015
Rating: 4 out of 5 stars

Your central compute \ reservation system is very slow. Processing each customer takes a long time, most of which has everyone standing around waiting for the computer to load the next page or generate a receipt to print.

MARIA C. on 7/27/2015
Rating: 1 out of 5 stars

I reserved a van for 24hrs on uhaul.com and when I went to pick up the van I was told that I could only have it for 4 hrs. The reps said that I was supposed to speak with a representative in person after reserving online in order to confirm the 24 hour reservation because the online reservation is not connected to their system (whatever that means); however, I was not told on my online reservation to call ahead. They also said reserving a vehicle doesn't guarantee that they will have one available for the date/time of reservation. Then, what's the point of reserving ahead of time? The reps also had an unwarranted sassy attitude. For my future moves I am going to use another company and am more than willing to spend more for better service.

BEN H. on 7/26/2015
Rating: 2 out of 5 stars

At pick up in the morning, the Manager was rude. Also, the Desk clerks cursed at each other while serving customers. My reservation was not as I made it online. I had a 24 hour rental for a 10' truck, of which the length was guaranteed. They initially tried to put in a 15' truck and make me return it at 3pm on the same day. There was a lot of confusion as the desk clerk didnt seem trained on the computer reservation management system, and then he blamed the lack of honoring my reservation on "Traffic", which seemed to be the corporate/national online reservation system. He basically said that the system didn't align with what happens in the stores. That inspired a lot faith in me as a customer. I normally rent from Penske, and I was reminded again why I do during my rental experience yesterday. However, the guy that checked me in when I returned the truck was friendly, courteous, prompt and professional.

MARGARET M. on 7/22/2015
Rating: 5 out of 5 stars

A young man named Ray took care of me, and he did so with courtesy, cheerfulness, and kindness. He is truly an asset to your operation.

ALEXIS C. on 7/20/2015
Rating: 3 out of 5 stars

Good overall experience dropping it off. The person checking over my vehicle was kind AC's also helpful.

SARA C. on 7/18/2015
Rating: 2 out of 5 stars

I called the phone number listed for the New Haven store to ask if I was able to leave my car there during my 4 hr rental. The woman quickley told me it was no problem and there was space to leave my vehicle. Upon arrival however I was told that was not true and my phone call had gone to some central number and they don't know what they are talking about. I assumed when calling a local number I would get someone at that location that would give me correct information. I was forced to drive down the street, leave my car in a public parking lot and walk back. Had I been given the correct information I would have gotten a ride. It is unacceptable to be given such misinformation without even a hesitation as to whether it is true or not.

JAMES J. on 7/16/2015
Rating: 5 out of 5 stars

Roger and I apologize for not knowing the new employees name were a pleasure to work with. They were accommodating and very kind. I really appreciate their help. I was looking forward to them on my return but their shift was over. On my return the employee that took care of the closing was also very kind and helpful. Great staff at this location.

Wanda S. on 7/15/2015
Rating: 5 out of 5 stars

I and so glad to see you the other owner gone fom this location!!! And what a wonderful difference it makes with Roger there

James P. on 7/13/2015
Rating: 3 out of 5 stars

The service was good and reservation and pick up was seamless. Thank you.

MOHAMMED J. on 7/12/2015
Rating: 4 out of 5 stars

Lower the price, and explain how to use the dolly correctly to first time users

Stacey K. on 7/10/2015
Rating: 5 out of 5 stars

Very clean van and was available right away. Great customer service and would definitely use again. Thanks!

ERIC R. on 7/6/2015
Rating: 3 out of 5 stars

Everybody was very polite!

JIM D. on 7/6/2015
Rating: 4 out of 5 stars

vehicle had damage that was not marked interior dirty windows filthy

ABRAM K. on 7/5/2015
Rating: 5 out of 5 stars

Staff was curteous and helpful. Gmc van not the greatest but worked fine.

Julianne T. on 7/5/2015
Rating: 2 out of 5 stars

Not incorrectly record the mileage of the truck so I get accused of driving 216 miles when I actually drove 16.

Eric D. on 7/2/2015
Rating: 2 out of 5 stars

The staff were very unprofessional and gave unclear explanations of what the different plan options were.

Kossouth B. on 6/30/2015
Rating: 5 out of 5 stars

Smooth, easy. Folks were professional. Very good experience

SAM G. on 6/30/2015
Rating: 1 out of 5 stars

The clerks in the New Haven location did not set me a drop off location. They told me I needed to drop off my truck in Brooklyn which is an hour drive from my destination location. So I called UHAUL immediately after I purchased my truck to set a drop off location and I was repeatedly hung up on or transferred to an automated voice line. I decided I would just drop it off at a nearby location. On my arrival to Stony Brook in Long Island New York, I could not call the UHAUL hotline nor could I reach the clerk at a nearby location because it was a Sunday. Two days after I dropped off my truck I was charged a "wrong destination fee" of $11.00 but I was never even given a set drop off destination. I am very perturbed with this service and will spread the word about my difficulties with UHAUL, I hope to not be using your services again.

Daniel E. on 6/29/2015
Rating: 2 out of 5 stars

Check-in and the van itself were great. Unfortunately the return staff were not honest. I carefully returned the van with the same amount of fuel it originally had, but nevertheless received a bill for an extra $35. Too bad - what could have been a great experience was marred by a staff member's dishonesty. I won't be back to this branch.

kahlad s. on 6/28/2015
Rating: 4 out of 5 stars

thanks

WILLIAM A. on 6/27/2015
Rating: 4 out of 5 stars

No additional comments. The service was excellent and the vehicle was ready for my pickup at the time of my arrival. I look forward to renting from U-Haul again!

DAISEY C. on 6/27/2015
Rating: 3 out of 5 stars

The owner needs some type of customer service course or training. He was rude and unprofessional. Although I would recommend this place to others, I would tell them to avoid Mr. ********

RICARDO T. on 6/23/2015
Rating: 5 out of 5 stars

No comment

JUNG P. on 6/22/2015
Rating: 4 out of 5 stars

Staff at the vehicle return were incredibly helpful