U-Haul at Whalley Ave

U-Haul at Whalley Ave

Share |

Address

116 Whalley Ave
New Haven, CT 06511

(203) 562-3177

(E Of Rt 10)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in New Haven, CT at U-Haul at Whalley Ave

Moving to or from New Haven, CT, 06511? Get FREE truck rental rate quotes at U-Haul at Whalley Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Haven, CT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Whalley Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Haven, CT.

Cargo vans and pickup truck rentals in New Haven, CT

U-Haul cargo van rentals and pickup trucks in New Haven, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Haven, CT, 06511. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Haven, CT, reserve a van for your moving needs from U-Haul at Whalley Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MARCIE J. on 11/21/2014
Rating: 3 out of 5 stars

I reserved a 17' truck and was given a 14' truck. On top of that, I was told I reserved a 14' truck which was not correct. I had to make extra trips with the car because of this, that little bit would have made a difference, and the girl who rang me out really couldn't care less.

DONALD M. on 11/19/2014
Rating: 1 out of 5 stars

Sent me away w/ a lock on the cargo trailer. Didn't realize until 10 miles away. Had to travel to another location to have drilled out and removed. Waste of time, money and gas. No apologies from staff, no credit given. Filed complaint via uhaul customer service online yesterday morning. No reply yet. Won't use uhaul Whalley Ave again or recommend.

DEBORAH H. on 11/17/2014
Rating: 5 out of 5 stars

The vehicle was ready when we needed it and off we went. They were polite and friendly and we had a great experience.

Yary H. on 11/17/2014
Rating: 3 out of 5 stars

improve parking for customer vehicles at this location

JOHN F. on 11/16/2014
Rating: 2 out of 5 stars

Educate the staff to be more customer friendly. Do not when calling a customer on the phone ask for them by their first name ever. Don't pressure a customer on return time when you have 24 hours to return.

Rosemary B. on 11/14/2014
Rating: 5 out of 5 stars

Prices should be a tad cheaper.

BRENDA L. on 11/13/2014
Rating: 3 out of 5 stars

Let them know about all rate plans and deals....

JOHN P. on 11/7/2014
Rating: 3 out of 5 stars

waited to long to get truck, one person at counter at 8:30 while we all stand around for service. 4 people waiting to get a rental. Need more help at counter in the AM

ARIC I. on 11/3/2014
Rating: 1 out of 5 stars

Customer service at this location is terrible.

XIAOJUN C. on 11/2/2014
Rating: 5 out of 5 stars

Nothing. Your staff are very good. I'm satisfied. :)

ERIN M. on 11/2/2014
Rating: 2 out of 5 stars

We were charged for a late fee, and when we asked the employee why we're were being charged he did not have an Explaination. We were very disappointed with the customer service. We called the customer service number and they were equally as unhelpful.

TIFFANY O. on 11/2/2014
Rating: 2 out of 5 stars

I made reservations for a 14' truck ahead of time and when I got to the location, they said my truck was not there. I had to settle for a 10' truck and make an additional trip. I was told I would get a $50 credit when I returned the truck (as stated online). However, when I returned the truck, the employee said I had to come back when a manager is there. Also, I paid for a dolly and that was never in the truck. I was told to come back for that reimbursement as well.

Chris P. on 11/1/2014
Rating: 2 out of 5 stars

This location needs to provide parking for people who are renting a truck for a round-trip day use. I needed the truck for less than six hours, and had to find somewhere to park for the day and walk quite far back to the location.

Brittany W. on 10/31/2014
Rating: 1 out of 5 stars

We had a very disappointing experience at this Uhaul. I came 15 minutes early, and ended up waiting in line for over an hour. I had a 4 hour reservation, and because I waited in line an hour into my reservation time, I was told I had to have the vehicle back within 3 hours. I can understand if I was an hour late for pick up, but the fact that I could do nothing is unacceptable. I was patient in waiting, and was treated with very poor customer service. In the end I had to rush my move because they were under staffed. I will not be returning to this Uhaul.

Joseph L. on 10/29/2014
Rating: 1 out of 5 stars

The agent in the store had me sign out on a form that the gas tank was at the 11/16 level. When I entered the car the level was in fact 7/16. The agent did not allow me to come in to rectify the discrepancy. In spite of driving only 11 miles, I was charged to refill it to the 11/16 level-- for a 33-gallon tank this would mean I had to use 8 gallons of gas in the course of driving 11 miles. When I filed a dispute the manager called me and in spite of confirming that the agent had not done his job, refused to conduct the investigation and insulted me. I will never do business with this location again.

JOSEPH B. on 10/28/2014
Rating: 3 out of 5 stars

Have trailer there and ready for pickup when time deisignated

TIMOTHY B. on 10/28/2014
Rating: 3 out of 5 stars

very disappointed I had to pay full price, when all i had the equipment for was 45min. Had to return the trailer due to my pick up equipment was cancelled.

TOCHUKWU M. on 10/28/2014
Rating: 1 out of 5 stars

This is the worst place to rent a truck from for whatever reason. the workers are bunch of liars, rude, insulting and disrespectful. I wonder where they are hired from or if they even attended any k-12 what to talk of high school or college. Poor customer service and abusive. I will never step my foot into Uhaul nor recommend any person I know to go there. they sucks

MONICA T. on 10/26/2014
Rating: 2 out of 5 stars

I rented a 6x12 trailer on Fri 24, at 7:30 pm. I returned it on the 25th at 7:45pm. They charged me an extra day. I called and told them I couldn't make it at 7:30pm. Uhaul said as long as I returned it by 7am on the 26th. I would not be charged. I was charged. The roller on the sliding door jammed and I had to bunji the door closed.

MICHAEL C. on 10/22/2014
Rating: 5 out of 5 stars

prompt, knowledgeable and freindly

DIANE E. on 10/21/2014
Rating: 3 out of 5 stars

considering that there was only one worker there and you could see that the employee was sick face flushed and all , however he was pleasant and very professional. he was very customer orientated thumps up!!

JASMIN A. on 10/19/2014
Rating: 3 out of 5 stars

I think mileage plans should be offered. You expect to pay one thing and you end up paying more or in state should be unlimited mileage

GLADYS C. on 10/8/2014
Rating: 5 out of 5 stars

Fast friendly service

ROSE K. on 10/7/2014
Rating: 5 out of 5 stars

No improvement the customer service was great.

Peter S. on 10/7/2014
Rating: 3 out of 5 stars

Dropped off truck and accessories here after hours.