U-Haul Moving & Storage at Janaf

U-Haul Moving & Storage at Janaf

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Address

5609 Raby Rd
Norfolk, VA 23502

(757) 461-8274

(On Raby Rd behind Lowe's)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Janaf

Moving to or from Norfolk, VA, 23502? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Janaf. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Janaf

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23502. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Janaf!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

AMY M. on 9/12/2014
Rating: 5 out of 5 stars

Given that this location is located in an area with toll bridges and tunnels that have "pay by plate" as an option, it would be nice to be able to pay the toll we had to use when we turn in the truck.

david r. on 9/9/2014
Rating: 5 out of 5 stars

My account was charged the estimated fees instead of the exact fees. I am still waiting for the estimated fee to be dropped from my account and only the actual fees be charged. It would be nice if my account was charged $1.00 until the actual fees are calculated upon return of the equipment. Just a suggestion.

ALAN S. on 9/8/2014
Rating: 5 out of 5 stars

The staff was excellent (very professional, helpful and nice)

evan y. on 9/1/2014
Rating: 3 out of 5 stars

Steering wheel had about 3 inches of give to the right or left making the drive pretty stressful. The chest strap on the seat belt was completely loose and felt that, if I was to be in an accident, it would be of little use. The horn didn't blow and it took several tries for the engine to turn over. I'm just glad I was only moving across town. I feel sorry for anyone that has to drive that thing any further than 50 miles. Other than that, average customer service.

GARY C. on 8/30/2014
Rating: 5 out of 5 stars

Aaron Kessock and his team are courteous, genuinely friendly, and professional. This was the BEST U-Haul experience ever.

PHILLIP R. on 8/29/2014
Rating: 4 out of 5 stars

I am frustrated that it was not made clear to me on the phone with uhaul and at the location my correct return time. I was handed a large amount of paperwork and as I looked it over I did not find my return time. I did not understand the return time and thought I had 24 hours.

CRYSTAL B. on 8/26/2014
Rating: 5 out of 5 stars

Everyone in your office was a pleasure to deal with and will use and recommend you to others. Keep up the great work.

DONNA L. on 8/18/2014
Rating: 4 out of 5 stars

The truck ran pretty rough but thank goodness it was a short move. The driver side door handle was loose, the glove box kept hitting my knees. Other than that, went fine.

GREG C. on 8/14/2014
Rating: 5 out of 5 stars

Knowledgeable, efficient and friendly service.

EARL J. on 8/11/2014
Rating: 5 out of 5 stars

Counter lady was very pleasant and helpful. had several. customers waiting and acknowledged their presence until she could get to them as she was by her self.

STEPHEN O. on 8/7/2014
Rating: 5 out of 5 stars

Van was clean and ready. FAST!

RENEE G. on 8/2/2014
Rating: 3 out of 5 stars

I was quoted one price over the phone and had confirmation of price and reservation, and vehicle type and ended up with another that was not what I wanted and I was quoted a different price. They honored the price and charged me .30 more cents per mile than I was quoted.msmh, ill not be renting from uhaul again.

JENNIFER L. on 8/1/2014
Rating: 4 out of 5 stars

When customers make a reservation try to have equipment at that specific location. There's no point in telling Uhaul you want a specific location. Just type in the city and let Uhaul tell you where you will be picking up. Other then that the truck was ready sooner then pick up and staff was nice.

Juanita T. on 7/29/2014
Rating: 3 out of 5 stars

The truck was very jumpy and shaky. Felt like it needed to be serviced.

MELINDA M. on 7/27/2014
Rating: 5 out of 5 stars

Your service was excellent.

RYAN E. on 7/22/2014
Rating: 3 out of 5 stars

I was told I would be guaranteed a 24ft truck at the Greenbrier Chesapeake location. Instead I had to drive to Raby Road location to pick up the vehicle. Go back to Chesapeake load the truck and then drive to Carrollton Va. Because of this I had to put more gas in the vehicle and pay more than anticipated. I was under the impression I would be guaranteed the most convenient location. What can be done about this? Thank you. DENISE DUCHENE

Kerrie C. on 7/20/2014
Rating: 4 out of 5 stars

The wait was extremely long for pickup but once it was my turn the staff was polite, courteous and quick! More staff on a busy Saturday morning would be a big help. The return process was awesome...under 5 minutes.

michael s. on 7/19/2014
Rating: 1 out of 5 stars

Did not have solely, blankets, ramp available like I requested

MATTHEW M. on 7/15/2014
Rating: 5 out of 5 stars

Staff exceptionally friendly. Every employee that passed by gave a greeting. They understand customer service.

ANDREA J. on 7/14/2014
Rating: 3 out of 5 stars

I had an ok experience once I got the truck. However I reserved an 26' and when i got to the location there were none available. I'm highly upset that the computer allows you to book reservations that aren't available. This was a major set back being I was moving a 4 bdrm house with a garage. The lady at the register was nice if that counts for anything.

Carolette A. on 7/13/2014
Rating: 4 out of 5 stars

Used U haul 3 times this past week.. moving is stressful enough but experienced employees made it easy to get equipment needed. I would definitely use U haul again and again when needed.

MARK C. on 7/12/2014
Rating: 2 out of 5 stars

I showed up 15 minutes before my scheduled pick up time (a no early but I feel the staff should have been prepared). They went to bring my reserved 6x12 ft cargo trailer around, but found it had not been returned yet from the previous user. I was on a TIGHT schedule with this move today, and to be told (ver batum) "well the lady who was supposed to return this trailer last night didn't so I can give her a call if you want" ..... I replied "I'm on an extreme time crunch, so please do. This is very frustrating." The Uhaul rep called the woman who was seemingly unaware that she was supposed to return her trailer the previous evening. We were told we would have to wait 30 mins for the other woman to get there. I understand that sometimes things happen, but the staff was unapologetic, and offered no solutions to the problem that was in no way my fault. I ended up having to settle for a 5x8 ft cargo trailer instead, at my own suggestion after browsing the Uhaul website for something else that would fit my belongings. I left the Uhaul station 45 minutes later than expected. NEEDLESS to say, I am extremely disappointed in my first Uhaul experience and will never return to the Raby Rd Norfolk, VA location due to the inadequate customer service that I was met with.

Andrew S. on 7/12/2014
Rating: 2 out of 5 stars

I wouldn't recommend UHaul to anyone. The entire experience was poor from having to drive to multiple locations to get different equipment because UHaul couldn't fill the initial request that was accepted at time of booking, yet didn't tell me until the day before my move. The Moving Help booked through UHaul didn't show up which cost me a full day on my move. Communication about insurance and coverages were not consistent from one employee to another. The location I was told to return my equipment (Kenny Rd, Columbus, OH) refused the return even though the VA Beach Blvd, VA location told me to drop there. I had to go to multiple locations to pick up equipment that was not suitable to my needs but due to UHaul's late change, I had to make due. I will no return to UHaul and recommend to others to utilize other, more organized, and reliable companies.

Carolette A. on 7/9/2014
Rating: 4 out of 5 stars

The service for prompt & I would recommend this location.

RICHARD V. on 7/9/2014
Rating: 5 out of 5 stars

Outstanding Service. Recommend to Others.