U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

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Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Barbara B. on 1/29/2015
Rating: 5 out of 5 stars

Velma took excellent care of me! All employees were exceptional. Thank you.

RUSSELL F. on 1/28/2015
Rating: 2 out of 5 stars

Oil was a quart low, had a leak (some of my boxes got wet) and the oil pressure gauge was not working correctly.

KEVIN M. on 1/23/2015
Rating: 5 out of 5 stars

Great experience . Knowledgeable staff , very friendly . Will be renting from them again !

RUSSELL K. on 1/21/2015
Rating: 2 out of 5 stars

I got a trailer that a tire was low on air did not know until loaded vehicle on it tire blew out trying to find service station to put air in tire.

RICHARD W. on 1/19/2015
Rating: 5 out of 5 stars

None

SARAH C. on 1/18/2015
Rating: 3 out of 5 stars

I tripped and fell over the cord in the parking lot that rings the bell to alert staff of a customer. I skinned both my knees and sprained my hand. At night the black cord is harder to see - might need some reflective tape on it. On a positive note, the staff were very nice and helped me up and gave me a band aid for my knee. My truck was awesome and ready to go on time.

Silver M. on 1/12/2015
Rating: 5 out of 5 stars

Very pleased with service. Very good experience.

KEITH H. on 1/11/2015
Rating: 1 out of 5 stars

The person who assisted me was ok, but he couldn't explain the charges or the reason for the difference between my quote and what I was charged. Someone, who I think was the manager, wanted to argue about my requested pick up location and charges. Extremely rude!!! Additionally, I was led to believe I was picking up my vehicle in Suffolk. The day before I received the notice that it was to be Norfolk. This was not what I wanted or requested. I found this unacceptable, but due to time constraints I had to rent the vehicle.

Angela J. on 1/8/2015
Rating: 5 out of 5 stars

offer people that can help pack and move, with the use of truck for free!

WYNESTER A. on 1/6/2015
Rating: 4 out of 5 stars

Staff very professional. This is my second time using this location and I was very pleased. Thank you.

GINA C. on 1/6/2015
Rating: 5 out of 5 stars

The attendant, Velma, was very knowledgeable and expedient. She made my experience smooth and without any glitches!

JAMES S. on 1/4/2015
Rating: 5 out of 5 stars

Good customer service. In and out. Highly recommended.

MARGARET S. on 1/2/2015
Rating: 5 out of 5 stars

I made my reservation for another location for Jan 1. When I arrived to pick the truck I had reserved, I found the store not open for business that day. I returned to Monticello Ave. where I was promptly provided with a truck and treated with great respect. Thank you so much for coming to my rescue.

dave h. on 12/30/2014
Rating: 5 out of 5 stars

Willie and Ron were very helpful. Thanks for the advice!

Rodrick W. on 12/29/2014
Rating: 3 out of 5 stars

Customer service should always be top priority from the beginning not the next day

ZACH S. on 12/26/2014
Rating: 5 out of 5 stars

The professional service I received made a difficult move easier. My heartfelt thanks to Mr Johnson and the whole crew at the Monticello Ave store.

Susanna L. on 12/23/2014
Rating: 4 out of 5 stars

The only frustrating aspect of the cargo van rental was we only drove 5 miles, but when we went to fill up the tank as directed before returning it, somehow it took 3 gallons! I think in the future I will be requesting a topped off tank to avoid this frustration and additional cost.

Douglas L. on 12/22/2014
Rating: 5 out of 5 stars

The mileage cost per mile need to be calculated so the customer can calculated there bill overall everything was fine the manager was very helpful! Give her a rise! !!! Great job!!!!!

lakeechie r o. on 12/21/2014
Rating: 5 out of 5 stars

Great customer service

Brad U. on 12/20/2014
Rating: 1 out of 5 stars

Employees were extremely rude. I was so close to walking out when one of them looked as if he was about to try to start a fight with me. Quite possibly the most horrible experience I have ever had with any business. Absolutely disgusting.

MIKE P. on 12/20/2014
Rating: 3 out of 5 stars

Velma was VERY polite, friendly, and helpful, she made me feel like I was at home. The whole staff was the same way. You have a great team in place there!!!

annette c. on 12/18/2014
Rating: 5 out of 5 stars

Provide enclosed waiting area for employees responsible for processing vehicles and/or equipment being returned. Customer service would be greatly enhanced by addressing, and resolving the experience of driving into a unmanned area, designated for equipment returns.

dave h. on 12/14/2014
Rating: 5 out of 5 stars

Willie was great!

GLORIA B. on 12/12/2014
Rating: 5 out of 5 stars

Great, pleasant customer service when explaining how the service work. I would definitely use the service again.

Aleasia D. on 12/7/2014
Rating: 3 out of 5 stars

Ensure there are enough employees to assist all customers.