U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

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Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

taryia b. on 7/29/2015
Rating: 2 out of 5 stars

They were talking about other customers in front of me.

Maurice L N. on 7/28/2015
Rating: 5 out of 5 stars

Great location with an extremely professional staff!

KEVIN M. on 7/27/2015
Rating: 5 out of 5 stars

Great staff and equipment. Very personable and professional.

Jason M. on 7/22/2015
Rating: 3 out of 5 stars

Please ensure the truck is clean and free of odors. The rear loading section was very dirty and I had to clean it out myself before loading my items. The inside cab smelled of tobacco which is a known carcinogen. There was also not a lock provided for the roll up door.

STEPHEN O. on 7/20/2015
Rating: 5 out of 5 stars

The manager, "Willy", went out of his way to help me and I was impressed by they way he delt with every customer. Had working, responsible employees are rare. If you reward and support him he will undoubtably return ten fold to the company.

KENNETH R. on 7/17/2015
Rating: 4 out of 5 stars

Not charging me for a sevond day when i only have the vehicle for less then 12 hour's i was late fue to the street blocked becuase of a fire then locked out

JOSEPH W. on 7/16/2015
Rating: 5 out of 5 stars

Clean windows before renting

Amy G. on 7/16/2015
Rating: 5 out of 5 stars

Excellent service!

CAROL F. on 7/16/2015
Rating: 3 out of 5 stars

the truck was clean, but the smell of cigarettes was terrible, they should either be non smoking vehicles or they need to be aired out before being rented

JIMMY S. on 7/14/2015
Rating: 5 out of 5 stars

Very happy. They were very helpful, the place was clean and very organised. UHaul, you have come a long way.

ANDREA J. on 7/13/2015
Rating: 4 out of 5 stars

The older gentleman at the front desk was very polite and helpful. Made me feel like I chose the right deals and not feel ripped off. Great customer service. I can't remember his name. .tall older African American man around mid 40s to early 50.

PHYLLIS C. on 7/13/2015
Rating: 5 out of 5 stars

I have no complain the service, the staff, the facility, and the equipment was up to my Standard and I was very pleased to have rented from this U-Haul location.

KEVIN R. on 7/13/2015
Rating: 3 out of 5 stars

I am extremely dissatisfied with how this reservation was carried out. First of all, I reserved to pick up a truck from the location on Woodlake Dr. in Chesapeake and was instead redirected to the Monticello Ave. location with no notification other than the confirmation text. We were also informed upon arrival that the amount of time that we had originally booked for would be double the amount since the 24 hour period we desired would span across 7/11 and 7/12. Had the website stated this, I would not have been upset. While the gentleman who explained this to me was extremely polite, I can tell this is not the first time he had to do so. The online reservation process is screwed up, and those in charge need to do something to fix it so that your store employees don't have to deal with the enraged customers that are affected by this nonsense. I am so dissatisfied with this process that I'm deciding to look elsewhere for my next moving needs.

LISA B. on 7/13/2015
Rating: 5 out of 5 stars

Service was great!

GREITTY C. on 7/13/2015
Rating: 3 out of 5 stars

The process was fast and easy. The truck is extremely old didn't want to turn on a few times other. I truly think the 26" try ks should be replaced asap. Besides the issue with the truck everything went well

Kenneth R. on 7/12/2015
Rating: 4 out of 5 stars

fix the AC in the truck

RAMESH G. on 7/11/2015
Rating: 1 out of 5 stars

Not only I was given an unclean rental equipment, but also I was charged for cleaning the same after I returned it. I wish the equipment was inspected before it was rented to me. They only blamed me for not calling them while I had the rental. If only the branch management was following the rules about giving clean equipment to the customers as much as they expect the customers to follow their rules, I would have saved my money on unnecessary cleaning charges levied on me.

RHEA W. on 7/10/2015
Rating: 3 out of 5 stars

Additional staff members. It took close to 45 minutes to get the truck as we were waiting in line to be helped.

alex n. on 7/9/2015
Rating: 3 out of 5 stars

Have coffee in store. Anything that keeps customers in the store longer, increases retail sales. Its a no brainer dumb dumbs. Wakes up drivers too.

DAVID K. on 7/9/2015
Rating: 5 out of 5 stars

Give the customer a 2 hour grace period in returning the equipment and vehicle. Thank you!

Linda D. on 7/9/2015
Rating: 5 out of 5 stars

Great experience. Staff was very professional courteous and efficient.

BARNEY H. on 7/8/2015
Rating: 5 out of 5 stars

Only got 9 mpg. Seems low to me.

Leah D. on 7/7/2015
Rating: 5 out of 5 stars

I was not expecting this experience to go well, but it did! The owner was very helpful and polite and the location was nice and convenient. Such a relief!

Charlie F. on 7/3/2015
Rating: 5 out of 5 stars

First, see my comments on the pick up location to understand my frustration with this experience. Uhaul needs to hire some folks with computer experience and develop a SIMPLE program that tells each dealer what equipment they need for the next day and what equipment they have inbound. This also needs to be a function of Uhaul dispatch; that they can see the equipment inventory and the system will flag a rental when the equipment is not where it's supposed to be. After I had an agreement with Uhaul for a specific location, had I been injured going to the other location, Uhaul would have been on the hook for a certain amount of liability. Share this with your risk managers ! Next time, I will consider both Budget and Hertz/Penske since a Uhaul reservation is apparently just a 'serving suggestion'.

Mark S. on 7/3/2015
Rating: 3 out of 5 stars

third time I have used this location , pretty much same issues each time . Just The one service rep at the Rental counter!! Biggest disappointment for me , being told I MUST return the rental truck by 4pm , which I picked up at 1015am . I was not able to fully complete the move due to this restriction which was not clear to me on your website,.. I shall pre warn my fellow friends when considering rental from uhaul.. Next time, I will shop around for best deals.