U-Haul Moving & Storage at Downtown

U-Haul Moving & Storage at Downtown

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Address

1301 Monticello Ave
Norfolk, VA 23510

(757) 625-1656

(North Of Princess Anne Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Norfolk, VA at U-Haul Moving & Storage at Downtown

Moving to or from Norfolk, VA, 23510? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Norfolk, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Norfolk, VA.

Cargo vans and pickup truck rentals in Norfolk, VA

U-Haul cargo van rentals and pickup trucks in Norfolk, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Norfolk, VA, 23510. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Norfolk, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Lacee A. on 8/30/2015
Rating: 5 out of 5 stars

I think the Monticello Ave store is great. Fast, courteous and no hassles. Made my move easy!!

Mike D. on 8/30/2015
Rating: 5 out of 5 stars

Outstanding! Only issue I ran into was truck was received at 3/4 tank (which was fine). I drove it under 50 miles. When I went to fill the tank after use, I think that I experienced vapor lock and couldn't get the needle to move on the gas tank. Kept adding gas in $10 increments and started/stopped the engine. I ended up nearly filling the tank with $30 of gas for a 48 mile trip before the needle moved up from 1/2 of a tank. All of this would have been easier to manage and less expensive for me, if I had received a truck with a full tank of gas.

Charles C. on 8/28/2015
Rating: 5 out of 5 stars

Nothing. This location was spotless, well maintained, organized and all the employees were knowledgeable and friendly. A+ for this U-Haul location.

Jinhyuk K. on 8/28/2015
Rating: 3 out of 5 stars

I got wrong charge recipe. I run 11 miles and used only furniture dolly without pad. When I returned the car to the same place, one guy charged around $74. Thus, I complained that. At the front desk, the employee fixed the charged amount of money. However, they charged wrong amount of money. the money is not really big, but I really disappointed that place.

Anthony W. on 8/27/2015
Rating: 5 out of 5 stars

Very quick service. Truck was very clean

diane p. on 8/27/2015
Rating: 4 out of 5 stars

Nothing at this time.

ANTHONY M. on 8/26/2015
Rating: 3 out of 5 stars

Our uhaul driver door didn't open from the inside and when we called the road side assistance they told us we had to bring it in to get fixed

Veronica B. on 8/25/2015
Rating: 3 out of 5 stars

On weekend rentals, let the customer keep the truck overnight and return it the next morning! It was a nightmare trying to move a 7 room house in 5 hours! We had to rent ANOTHER truck 4 days later to complete the move!!!

EUGENE B. on 8/24/2015
Rating: 4 out of 5 stars

The transmission was very rough and when slowing down it took for ever for the transmission to slow down. It was a very rough ride and engine was not efficient. It took $20 in gas to go less than 30 miles.

MARC O. on 8/24/2015
Rating: 4 out of 5 stars

The key drop needs to be better marked. I would recommend a drawer like rental car places do. Otherwise, this location was ideal.

STEPHEN C. on 8/24/2015
Rating: 2 out of 5 stars

Have your trucks ready when you say they will be ready! I waited 30 minutes after the time I was told for pick up!

RICK G. on 8/24/2015
Rating: 4 out of 5 stars

Wash the inside of the windshield.

Stanley Z. on 8/24/2015
Rating: 4 out of 5 stars

Policies about equipment on the truck. a dolly was moved to make space and seal was broken

hebert p. on 8/23/2015
Rating: 5 out of 5 stars

Willie is the BEST!!!

Jonathan K. on 8/23/2015
Rating: 3 out of 5 stars

Drive down there was a touch gamey at times. Tough parking. Once I got parked, I was told to back up and re enter from a different end. This was a HUGE pain in the ass, as I was driving a 26 ft truck. When I finally got to the "correct" location, the person I talked to was very helpful and professional. Inside was the same. Quick and helpful. Only down side was the initial rude person I ran into and the location.

DANNEY B. on 8/23/2015
Rating: 3 out of 5 stars

I did have a problem with my reservation but the general manager handle it swiftly after I spoke to two employees and a woman at the 1 800 number.

JAMES M. on 8/22/2015
Rating: 5 out of 5 stars

The "Express Online Check in" didn't seem to stick. I had to do it all over again in person.

PAMELA R. on 8/20/2015
Rating: 3 out of 5 stars

The vehicles are not for a large size person or even a tall person. There wasn't enough leg room and I couldn't fasten my seat belt. The truck that I was using seemed to have been an older model truck and it was very noisy and shaky. This was my first experience driving a uhaul and it would probably be my last.

adomako a. on 8/20/2015
Rating: 5 out of 5 stars

excellent customer service

TERRI P. on 8/19/2015
Rating: 5 out of 5 stars

Great service all around,thank you

RALPH I. on 8/17/2015
Rating: 5 out of 5 stars

This was an instance when the site thought they were sending me out on good equipment. Unfortunately, there were issues (a reading in the truck indicated overheating transmission). They were appropriately apologetic and offered a very reasonable discount for my trouble. Under the circumstances, I have always been pleased with the service at this shop.

JOSH S. on 8/16/2015
Rating: 1 out of 5 stars

truck was old and busted. The seatbelt did not function properly and was 100% unsafe. Had a tail/brake light out. A/c only worked at highway speeds. It rattled non stop inside the cab. The utility dolly and furniture pad zip tied in the back were in the way. When I returned the truck, not a single employee was there until 15 minutes AFTER they were supposed to open. Didn't even get to talk to a customer service employee. Had to call in to u haul. Overall satisfaction level is a big fat zero. I wouldn't recommend U-Haul to my worst enemy. I guess I will just stick to Penske truck rentals.

PETER D. on 8/16/2015
Rating: 4 out of 5 stars

see other comment.

Maria M. on 8/16/2015
Rating: 2 out of 5 stars

Customer service was very poor. The attendant who checked me in was difficult to understand, and tried to charge me approximately 30 dollars more for the trailer I reserved until I corrected him. He also misspoke/lied about insurance policies etc. The gentleman hooking up the trailer was knowledgable and friendly.

RANDY R. on 8/13/2015
Rating: 5 out of 5 stars

Thank you so much for letting me edit my order so much. Our move was flawless thanks to UHaul and Empire Movers!