U-Haul Moving & Storage at Pelham

U-Haul Moving & Storage at Pelham

Share |

Address

2797 Pelham Pkwy
Pelham, AL 35124

(205) 663-3220

(US HWY 31)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Pelham, AL at U-Haul Moving & Storage at Pelham

Moving to or from Pelham, AL, 35124? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Pelham. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Pelham, AL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Pelham

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Pelham, AL.

Cargo vans and pickup truck rentals in Pelham, AL

U-Haul cargo van rentals and pickup trucks in Pelham, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Pelham, AL, 35124. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Pelham, AL, reserve a van for your moving needs from U-Haul Moving & Storage at Pelham!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MARTHA L. on 10/17/2014
Rating: 5 out of 5 stars

Everyone was nice. Customer service was above average.

THOMAS Y. on 10/17/2014
Rating: 5 out of 5 stars

Our Ford Van had limited legroom on the passenger side. Other than that, a great vehicle and a great experience at the Pelham,AL store.

Gary D. on 10/13/2014
Rating: 5 out of 5 stars

Fast and helpful service.

DAVID G. on 10/13/2014
Rating: 5 out of 5 stars

Excellent up-front service by Joshua....very friendly. Van was clean and low mileage - drove smooth and straight. Great experience!

JACOB G. on 10/13/2014
Rating: 5 out of 5 stars

Moms attic leaked and wet my clean clothes. Would have appreciated some kind of break in price

WILLIAM M. on 10/10/2014
Rating: 3 out of 5 stars

mgr was very rude not sales savy

VERNON F. on 10/9/2014
Rating: 5 out of 5 stars

Kevin and josh were very helpful and professional

LARRY D. on 10/6/2014
Rating: 5 out of 5 stars

staff was friendly and very helpful. no improvement needed

katy b. on 10/2/2014
Rating: 1 out of 5 stars

The floating manager that was there, whose name is Jason Petty, was rude and irresponsible with his driving. When I arrived at the lot he had a truck by the front door. I waited to allow him time to back his truck and move it but he stayed put so I pulled into a parking spot. At this point he swung the truck extremely close to my car and was driving recklessly, in my opinion. When he came in from parking the truck the first thing he said was "You almost got yourself hit. I almost hit you. You never pull around a truck; that was really stupid. I came really close to hitting you." If this were true, why would U-Haul have parking spaces there for customers to park? He lectured me on how unwise a driver I was for about 2-3 minutes before ever even asking me what I needed. If a customer uses the company designated parking spaces then he is responsible for driving a huge moving truck carefully. I believe he swung the truck close to me on purpose and I am extremely disappointed with the service I received. When he finally did check the truck out to me he did not go over the policies and insurance; he just handed me the brochures and asked me to sign them. Thankfully I've used U-Haul for all of my moves so I knew the policies and insurance coverage I needed. When I dropped the truck off there was another associate there, Melissa, and she was as friendly a U-Haul associate as I expect. She was going over another customer's policy and insurance brochures in detail and was helpful and thorough. The manager I dealt with earlier that morning, Jason Petty, moved her aside when we checked in and told her he would handle our transaction. Again, he was rude and rushed us out the door. As a long time and frequent U-Haul customer (3 moves in the last 4 years) I am frustrated, angry, and disappointed with the service I received. Jason Petty shouldn't be in customer service, much less a manager, and he needs to be reprimanded for his extreme rudeness. If there is video available from the front of the Pelham U-Haul location on October 1, 2014 then it should be reviewed to confirm his reckless driving.

REGINALD P. on 9/30/2014
Rating: 5 out of 5 stars

The guy that assisted me was very courteous and personable. I appreciated all of his help.

BARBARA N. on 9/29/2014
Rating: 5 out of 5 stars

Great experience as we have used their services every move!

michael C. on 9/26/2014
Rating: 5 out of 5 stars

Not much.

CHUCK W. on 9/26/2014
Rating: 5 out of 5 stars

We have used this location numerous times and we have always had a good experience.

DONNA B. on 9/25/2014
Rating: 3 out of 5 stars

Without a doubt... I have a favorite (young man) I prefer to deal with, at this location !!! I also think it's a bit pathetic, to be "dinged" when you go a mere 3-5 miles over...

JASON A. on 9/23/2014
Rating: 5 out of 5 stars

Representatives were extremely friendly and helpful. Truck was clean and equipment was already in the truck when we picked it up.

ROBERT A. on 9/22/2014
Rating: 5 out of 5 stars

Have used this location to rent a van from previously and they are always great to work with.

SHANNA V. on 9/22/2014
Rating: 4 out of 5 stars

Great customer service 5stars

TERRI B. on 9/17/2014
Rating: 5 out of 5 stars

The guys at this location were friendly and helpful in getting us all set for a very long trip thank you very much.

KIMBERLY R. on 9/16/2014
Rating: 5 out of 5 stars

Manager was friendly, very helpful. All staff professional and knowledgable and super friendly! Great experience! Truck was brand new & super clean!

tom a. on 9/16/2014
Rating: 4 out of 5 stars

Utility dolly was in bad shape and broke some bricks on my steps due to the slider not functioning correctly. Chipped bricks because it did not roll like they should down steps. Needs to be fixed.

JEAN G. on 9/16/2014
Rating: 5 out of 5 stars

Kevin and all the employees were awesome!! Made positive suggestions and greatly assisted us . Thanks Ben & Jean Gerber

VIVIAN G. on 9/15/2014
Rating: 5 out of 5 stars

Zero problems. Very nice staff!!!!!!

ANGELA S. on 9/14/2014
Rating: 1 out of 5 stars

Find another location who will go be you what you ask fir. Not assume you know what you need yourself. I have reserved a 26 ft truck before only to go and have them put me in a 14 ft truck be that location has available. Broken equipment on the truck...threw us behind schedule...had to return truck and pay for mileage and gas...nothing moved because of faulty equipment. Told them I would be back in two days that I wanted the biggest truck uhaul made...they put me in 14 ft truck... no offers of trying to locate me a proper size truck...they offered later that evening to change me out into a 26 ft that was turned in....I had to rent a storage unit and because this was my second trip, I did not have time to unload into another truck and rent a unit, where they wanted your family history, plus a family history of someone that was not kin to your contact person. 2 days 4 trips later and my furniture would not stand up because this truck is not equipped to move a home....their alarm system was down, rude staff when confronted about This...alarm was set off. 220 miles for a 60 mile round trip move. 80 gas. 300 for help. It would have been cheaper for me to plan ahead and pack myself...hire two men and a truck. To take this to a storage unit. And a whole lot less work. This location and this company will not work with you and RIP you off. They look at their bottom profit line...not yours. Next time I will find a truck company who will give me the s truck I want or hire a moving company. I am also putting in a arbitration about this and turning this location into the BBB. About their unethical business practices. I will fight this...VERY POOR CUSTOMER SERVICE....THEY LOOK AT THEIR PROFIT LINE...NOT THE CUSTOMER! BEWARE IF THIS LOCATION...SHOP AROUND.

NEIL T. on 9/12/2014
Rating: 4 out of 5 stars

Helped me off load car off of trailer. Very quick, in and out of there quickly.

BRIAN W. on 9/9/2014
Rating: 4 out of 5 stars

I signed for the truck being at a 1/2 tank. It was not at a 1/2 tank. It would have been nice if he asked me to look before I signed. He told me it was... Guess it is my bad for not going out to look before signing.