U-Haul Moving & Storage at Pelham

U-Haul Moving & Storage at Pelham

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Address

2797 Pelham Pkwy
Pelham, AL 35124

(205) 663-3220

(US HWY 31)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Pelham, AL at U-Haul Moving & Storage at Pelham

Moving to or from Pelham, AL, 35124? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Pelham. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Pelham, AL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Pelham

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Pelham, AL.

Cargo vans and pickup truck rentals in Pelham, AL

U-Haul cargo van rentals and pickup trucks in Pelham, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Pelham, AL, 35124. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Pelham, AL, reserve a van for your moving needs from U-Haul Moving & Storage at Pelham!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

sandy w. on 3/24/2015
Rating: 5 out of 5 stars

Kevin, the store manager at this location was awesome....I visited numerous times for supplies and each time he was very courteous and helpful.

STEPHANIE M. on 3/23/2015
Rating: 5 out of 5 stars

I had your an excellent experience , as I always have with your company, not just words. Josh is a knowledgeable & friendly agent. It was worth it. One suggestion, any discount coupons? Thanks

BJ J. on 3/16/2015
Rating: 3 out of 5 stars

Although I rate the pick-up location well, the initial scheduling by Uhaul was beyond POOR. My vehicle location was not only moved an additional 11 miles away from where I was headed, the time to pick the truck up was changed from 8 am to 11 am, causing huge problems in the scheduled move. I went through 3 reps/supervisors until I was assisted. I was not given the $50 credit I was guaranteed because of the mishandling of the pick-up location, AND I was charged an additional $30 late fee for $3.20 mileage overage that "supposedly" was not paid after the drop-off. I have called and a dispute has been filed over the charges as well as the credit that I never received. I paid $200 as well which was substantially more than it should have been, even before the additional $33.25 was billed. I am furious to put it mildly. As a previous customer prior to this move, I cannot see using Uhaul ever again.

TOM M. on 3/10/2015
Rating: 5 out of 5 stars

Great customer service fast and efficient

JOHN B. on 3/9/2015
Rating: 5 out of 5 stars

I can not think of any improvements.

HUEY B. on 3/9/2015
Rating: 3 out of 5 stars

Do not let people smoke in your trucks!

earnest r. on 3/8/2015
Rating: 4 out of 5 stars

Desk attendants were very friendly and very helpful.

CLAYTON H. on 3/3/2015
Rating: 4 out of 5 stars

Make sure one business is aware of what another business is doing. Trailer was rented before our arrival. Dealer on First Ave was very helpful in locating another trailer close to the area. First dealer was not very professional. The dealer I rented from over the phone needs to be more aware of what's going on. She caused a lot of unnecessary confusion and delay.

EDDIE G. on 3/2/2015
Rating: 5 out of 5 stars

None that I can think of. I had a great experience.

Tara S. on 3/1/2015
Rating: 5 out of 5 stars

The easy check in was awesome and fast!!

FRANK B. on 3/1/2015
Rating: 5 out of 5 stars

Management is outstanding!!!

Tyler T. on 2/28/2015
Rating: 5 out of 5 stars

This was by far the best location I have been to, keep up the great work and awesome customer service!

Cherrie J. on 2/28/2015
Rating: 5 out of 5 stars

The person that helped me was great. Excellent customer service skills. Very nice and polite. What I liked most was that there was NO waiting whatsoever. I was in and out both picking up the vehicle and dropping it off.

WILLIAM W. on 2/27/2015
Rating: 5 out of 5 stars

Trailor was filthy! Didn't know if they were supposed to be clean when we picked it up?

DARIN G. on 2/25/2015
Rating: 4 out of 5 stars

Representative at Pelham, AL was friendly and helpful. The only observation negative would be that he was alone and was swamped with customers when we arrived. Otherwise the equipment was great and he was VERY helpful getting us on the road.

MARK P. on 2/24/2015
Rating: 3 out of 5 stars

I did not like the fact I booked a trailor in clanton to move to Jemison Al. My reservation was moved to Pelham. So I drove to Pelham passing Jemison 20 miles. Drove back to clanton passing Jemison causing and hour more driving than if I could have rented in Clanton Al.

FRED H. on 2/23/2015
Rating: 2 out of 5 stars

Brake light on right turn signal inop with headlights on. Abs light on. Truck was clean

CHARLOTTE D. on 2/22/2015
Rating: 1 out of 5 stars

Not enough workers to handle customers.

Charles E. on 2/22/2015
Rating: 5 out of 5 stars

Nothing! The Uhaul employees were Professional and friendly and treated me with "family service". Perfect!

Chris R. on 2/21/2015
Rating: 2 out of 5 stars

Everything was up to par until I received my rental truck. The truck was SEVERLEY out of line with the steering. I called back to the Uhaul office to report the malfunctions and the man that took my call simply told me that nothing had been reported and then asked me "what do you want me to do about it?". I felt that the man had no interest in assisting me, so I continued on with my journey. Once I returned to the Uhaul office, no one was in the office, with two other frustrated customers that had been waiting. One guy said he'd been waiting for five minutes. I then walked out the truck and was told that I could leave, being that I already paid. All in all, I'll never return to another Uhaul business.

cathy h. on 2/21/2015
Rating: 5 out of 5 stars

Outstanding service

Keith K. on 2/19/2015
Rating: 3 out of 5 stars

When I rented this truck I was told the fuel tank was full and I was to return it full. Normally not a problem, however after I finished with the truck and driven in a total of 8 miles I had to put in over 3 gallons of fuel to fill it up. This means that the tank was no where near full and when I told the attendant about this I was promised an adjustment, but when I received the final bill on my email no such adjustment was made. So unless this truck got only 2 miles per gallon (which is crazy) I was ripped off and am due a refund of approx. $5.00 The stated mpg for this truck is 12 miles per gallon so it should have needed no more than 1 gallon to fill it up. In short either the last person to rent this truck did not return it full and they are charging me for it or an employee used the truck and did not fill it up. Either way is unacceptable. Uhaul may contact me to discuss this further.

JOHN K. on 2/18/2015
Rating: 5 out of 5 stars

Service was great!

Trish D. on 2/17/2015
Rating: 3 out of 5 stars

When I made my reservation with U-haul over the phone, the guy I spoke with was phenomenal and knew exactly what I needed. He was friendly and energetic. When I got to the store, I expected to deal with the friendly man I spoke to on the phone. Instead, I dealt with a young man who barely spoke in a low monotone and never smiled. I reserved a 15ft truck over the phone, but for some reason I got confused and thought I had reserved a 17ft. I gave the young man my name and told him I was there to pick up the 17ft truck. He had me spell my name several times and kept telling me there was no reservation for us. After standing there staring at me, I told him to help the next customer while I pulled up the confirmation on my phone. After he finished up with the customer, I was about to hand him my phone to show that I did have a reservation, he says "We do have a reservation under your name for a 15ft." Why would he not tell me that when he looked up my name to begin with? During all of this, a smiling dark haired man came out and asked if we had been waited on. I politely told him we were being taken care. However, I wish he was the one who had greeted us and took care of us to begin with. He looked like the he was the manager and his voice sounded like the one I spoke with on the phone. He had great customer service skills. The other guy has some work to do. The rental price overall was very reasonable. However, I do not like that there is a new dolly and furniture pads that take up a couple of feet at the end of the truck. If you use that equipment you have to buy it. We had already rented an appliance dolly, but that equipment that we didn't need took up space that we could have used. Because of that, we had to make two trips with the Uhaul. Luckily it was an in-town move and not that big of a deal. I would recommend using this Uhaul location but I would warn my friends that you may be dealing with some incompetence at the front counter.

WILLIAM B. on 2/16/2015
Rating: 4 out of 5 stars

Staff worked real well with us to meet our needs. Very friendly and accommodating. Offered a couple of suggestions that were very helpful. Overall very good experience.