U-Haul Moving & Storage at Crater Rd

U-Haul Moving & Storage at Crater Rd

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Address

2540 S Crater Rd
Petersburg, VA 23805

(804) 861-9789

(2 Blks From Wagner Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Petersburg, VA at U-Haul Moving & Storage at Crater Rd

Moving to or from Petersburg, VA, 23805? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Crater Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Petersburg, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Crater Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Petersburg, VA.

Cargo vans and pickup truck rentals in Petersburg, VA

U-Haul cargo van rentals and pickup trucks in Petersburg, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Petersburg, VA, 23805. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Petersburg, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Crater Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

KENNETH M. on 7/31/2014
Rating: 3 out of 5 stars

I made my reservation early to pick up a truck in Richmond and your company made me drive 30 miles out of my way to Petersburg to get the truck! Compounding the problem, I wasn't told until late the day before so I had no time to try to find a truck from one of your competitors. When I called to complain to "Kim" at your regional reservation office, she told me I was "lucky" since she had 10 other clients without trucks in Richmond. She went on to say it was not a big deal to drive to Petersburg out of our way to a place I've never been to. She commented she makes that drive every day to commute so it's easy. Her poor customer attitude just added salt to the wound. The location in Petersburg was fine but it added another hour and a half to an already long day for us. If I had another alternative, I would have.

GARY K. on 7/25/2014
Rating: 4 out of 5 stars

Poor service from original reservation with misinformation as to size of truck inside deminisions

QUIN W. on 7/13/2014
Rating: 5 out of 5 stars

The agent was nice, patience, courteous, and awesome.

SARA T. on 7/8/2014
Rating: 1 out of 5 stars

If you reserve a uhaul that is the size in which you MUST have in order to complete your move the company needs to ensure that you have what you need or the equivalent. Very Rude when called about my recent rental and all the issues that I went through. I Will NEVER use Uhaul again!!

VICKI F. on 7/2/2014
Rating: 1 out of 5 stars

Go out of business

LISA C. on 6/30/2014
Rating: 3 out of 5 stars

My total u-haul experience was HORRIBLE. I made several calls and was told several different things and no one followed through. I called and spoke with Chris(he was WONDERFUL) I spoke with his supervisor Penny (who was TERRIBLE & RUDE), I spoke with Linda at traffic control who located a truck 37.8 miles away which cost me MORE MONEY. SHe told me that I would receive a $50.00 guarantee, which I DID NOT receive, due to the fact that the notes were incomplete. I received a call on Saturday asking when I was returning the truck, this upset me greatly because I told them I needed a TWO day rental and was told that was ok. After the phone call I had a hard time focusing on the job I was doing because it UPSET terribly. I called the 800 number after returning the truck because the 50.00 was not showing and the person at the location was NOT getting anywhere with the person on the computer/online he was talking to, and I was connected to Christy who was not that pleasant to speak therefore I requested a manager and was connected to David. THIS was a HUGE mistake, he could not help me at all, and when I said this company is jacked up his reply was "if you are going to resort to calling me names" I stopped him immediately and told him if he did not know the difference between name calling and expressing me opinion about the company then he needs a new profession because he was at that point incompetent. I was very, very, very frustrated and DISSATISFIED. Because, of the company's total disregard of my needs, I had to be inconvience to the maximum by spending EXTRA money that I did not have approx., $104.33 this is ludicrous. I was informed the DAY before I was suppose to pick up the truck, that I was not going to have one because u-haul gave my truck away. I had a wedding that I had to prepare for and this truck was crucial to my event and added a LOT of stress, and then to have someone call me Saturday and ask when was I returning the truck, really more STRESS. I hope that you take my concerns, and unconveince into consideration and do the right thing by a loyal customer.

COREY P. on 6/28/2014
Rating: 5 out of 5 stars

Thanks for your help!!!

norman w. on 6/28/2014
Rating: 5 out of 5 stars

For self was very satisfied.

Josh H. on 6/26/2014
Rating: 1 out of 5 stars

I was grossly overcharged for my trip. I rented the truck went to Richmond and back (a trip that I do every day for work) and was charged for 136 miles @ $.69/mile. I was furious and called the location to convey my feelings. There was NO WAY that I drove that many miles.

JASMINE C. on 6/23/2014
Rating: 5 out of 5 stars

It was my first experience with purchasing serviced from U-Hall. I had helped other family members move with this company before but had yet to obtain your services my self. I am happy to say that I enjoyed my time with your company and will defiantly use it again. The only suggestion I would give is that there would be better communication with the employees about the policies of the company. I had three different people one on the phone and two in person which all gave different explanations about what was included in the security deposit. It was handled but not with out using excess time. Next time if there could be better communication I think that will help the transaction go even smoothly

RANDY N. on 6/17/2014
Rating: 2 out of 5 stars

I didn't really have a issue with the uhual location. Uhaul as a corporation I do have a problem with. I rented the trailer with a extra day I show up with receipt in hand and on the day it stated and uhual still charged me a extra day. Very unprofessional. I am in the military and also rented a 26 foot and 20 foot uhual that I am picking up tomm. I am going to get something else in writing so I don't have to pay uhual more money on the other end. Hopefully this review will help. Please everyone beware of charges on the other end of a one way move. Seems after spending 2400 on rentals uhual would not try to charge on the other end more.

justin m. on 6/16/2014
Rating: 5 out of 5 stars

Great experience, quick and easy.

BERTRAM H. on 6/16/2014
Rating: 5 out of 5 stars

extend the outside bay tent, so your workers won't get wet installing trailers when it's raining.. They could really use cover when assisting customers in the rain.

KATINA A. on 6/16/2014
Rating: 2 out of 5 stars

Cashier charged me twice for the uhaul and I haven't gotten my money back yet. I will never use uhaul again.

DANIEL A. on 6/16/2014
Rating: 3 out of 5 stars

My pick up and drop off locations were changed on my contract. They were both different from my reservation locations.

LATOYA P. on 6/13/2014
Rating: 3 out of 5 stars

Associate did not advise me of the drop off location I visited the location to save money by starting my trip closer to home and expected to end my trip at my new location. When I arrived at the alternate store I was advised that I could not drop off at that location and was instructed to drive 20 miles back to my starting location. This caused me time and money. I did have a nice rep at the Petersburg store assist me and I was satisfied with his service.

SHANIQUA F. on 6/11/2014
Rating: 3 out of 5 stars

Customer service is slow and getting receipts is a real slow process.

gail b. on 6/2/2014
Rating: 4 out of 5 stars

All your employees were cordial, respectful, and apologized for the long wait. There were not enough employees available, to handle the large # of patrons.

Phyllis R. on 5/31/2014
Rating: 3 out of 5 stars

Be more efficient with reservations, have trucks available, and the size the customer requests.

corey p. on 5/30/2014
Rating: 5 out of 5 stars

Very helpful, great attitudes.

Shauna S. on 5/25/2014
Rating: 5 out of 5 stars

Fast friendly services just like I like it. Thank you all for the srvice!

MARA M. on 5/22/2014
Rating: 1 out of 5 stars

The manager was very rude and needs to learn how to speak to and address her customers.

KAREN N. on 5/21/2014
Rating: 1 out of 5 stars

No one was there at 8:00 a.m. when I was scheduled to pick up the trailer. Someone arrived at 9:45 a.m. which put me behind schedule the entire day.

BILL H. on 5/18/2014
Rating: 3 out of 5 stars

Oil change indicator on Gas cap was broken Driver side wiper blade arm fell off & blade itself needs replacing Top leaks @ right side approx @ rear wheel position, had damaged contents & expect a call from U Haul.

corey p. on 5/10/2014
Rating: 5 out of 5 stars

Nice to do business with you Kenny. Thanks again