U-Haul Moving & Storage at Crater Rd

U-Haul Moving & Storage at Crater Rd

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Address

2540 S Crater Rd
Petersburg, VA 23805

(804) 861-9789

(2 Blks From Wagner Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Petersburg, VA at U-Haul Moving & Storage at Crater Rd

Moving to or from Petersburg, VA, 23805? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Crater Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Petersburg, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Crater Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Petersburg, VA.

Cargo vans and pickup truck rentals in Petersburg, VA

U-Haul cargo van rentals and pickup trucks in Petersburg, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Petersburg, VA, 23805. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Petersburg, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Crater Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Willie J. on 8/30/2014
Rating: 5 out of 5 stars

Continue to be kind and courteous that's all we customers want.

KATHY Z. on 8/29/2014
Rating: 1 out of 5 stars

I was overpriced and the man wasn't even polite enough to explain to me why I was being charged for two days when I had their dirty truck for six hours. I was so disatisfied and honestly I was mad.

BRANDON M. on 8/28/2014
Rating: 5 out of 5 stars

The cargo van was a dream to operate. Thank you!

Wade N. on 8/23/2014
Rating: 5 out of 5 stars

This location is very well stocked with all the equipment that you would ever need. The employee was swamped with work. He needed help.

KEITH C. on 8/23/2014
Rating: 5 out of 5 stars

Great customer service and very professional.

FRANK R. on 8/23/2014
Rating: 5 out of 5 stars

Very friendly personnel. Helpful in recommending the size of trailer I needed. Knowledgeable of wiring for trailer. Thank you, Utu.

JANELLE E. on 8/23/2014
Rating: 5 out of 5 stars

All emplyees were friendly and customer supportive

RANDY N. on 8/22/2014
Rating: 2 out of 5 stars

Well to start with the trailer looked like it was from the 1940's. It was embarrassing to pull up and pick up 3500 dollars worth of kitchen cabinets. The next thing I had a 100 certificate from Uhaul on another rental and the guy that rented it to me had no clue how to use it. He said no big deal, your card wont be charged till returned( the card was charged before return) He told me to return it in the evening, (I returned it 22 hours before I was suppose to for there convenience not mine)that way the manager can take the certificate. I did not only return the trailer at a inconvience to try and get my certificate accepted but I also didn't get the credit. The new person that day said the manager will contact me the next day. The manger did not do this and instead sent me a invoice for full amount. I just called to talk to the manager and on the phone 30 minutes and now he will have to call me back cause there is a issue with a system and he is on hold with uhaul. I am in the Military and always use Uhaul but I think this does it for me. 3 issues straight in a row.

WENDELL E. on 8/19/2014
Rating: 5 out of 5 stars

I've always had a good experience when I have used U-Haul.

TERRY L. on 8/19/2014
Rating: 3 out of 5 stars

Even though the location overall was okay it was not where I had requested to pick up the trailer I had reserved. I had to go 10 miles out of my way to pick it up when there was a U-Haul location within 4 minutes of my house. I was also charged according to what U-Haul said would take me to move from one location to the next when I only needed it for less than 24 hours. I was charged for 2 days instead of what I needed it for because they said according to the mileage and the time it would take for me to move my items it would take 2 days. I picked up the trailer at 6pm and had it returned the following day before 3pm. I will think about using another truck/trailer rental company the next time.

DEXTER P. on 8/18/2014
Rating: 4 out of 5 stars

thanks for the service

WALTER M. on 8/4/2014
Rating: 4 out of 5 stars

Tire pressure was not correct . Several lugnuts were not correctly torqued. Adjusted them myself.

AMY K. on 8/4/2014
Rating: 3 out of 5 stars

I was forced to bring the truck back early because it was overbooked which affected my move and plans...no reduction in their fees for my inconvenience

Joseph W. on 8/2/2014
Rating: 4 out of 5 stars

Be more concerned about customer needs than selling products.

KENNETH M. on 7/31/2014
Rating: 3 out of 5 stars

I made my reservation early to pick up a truck in Richmond and your company made me drive 30 miles out of my way to Petersburg to get the truck! Compounding the problem, I wasn't told until late the day before so I had no time to try to find a truck from one of your competitors. When I called to complain to "Kim" at your regional reservation office, she told me I was "lucky" since she had 10 other clients without trucks in Richmond. She went on to say it was not a big deal to drive to Petersburg out of our way to a place I've never been to. She commented she makes that drive every day to commute so it's easy. Her poor customer attitude just added salt to the wound. The location in Petersburg was fine but it added another hour and a half to an already long day for us. If I had another alternative, I would have.

GARY K. on 7/25/2014
Rating: 4 out of 5 stars

Poor service from original reservation with misinformation as to size of truck inside deminisions

QUIN W. on 7/13/2014
Rating: 5 out of 5 stars

The agent was nice, patience, courteous, and awesome.

SARA T. on 7/8/2014
Rating: 1 out of 5 stars

If you reserve a uhaul that is the size in which you MUST have in order to complete your move the company needs to ensure that you have what you need or the equivalent. Very Rude when called about my recent rental and all the issues that I went through. I Will NEVER use Uhaul again!!

VICKI F. on 7/2/2014
Rating: 1 out of 5 stars

Go out of business

LISA C. on 6/30/2014
Rating: 3 out of 5 stars

My total u-haul experience was HORRIBLE. I made several calls and was told several different things and no one followed through. I called and spoke with Chris(he was WONDERFUL) I spoke with his supervisor Penny (who was TERRIBLE & RUDE), I spoke with Linda at traffic control who located a truck 37.8 miles away which cost me MORE MONEY. SHe told me that I would receive a $50.00 guarantee, which I DID NOT receive, due to the fact that the notes were incomplete. I received a call on Saturday asking when I was returning the truck, this upset me greatly because I told them I needed a TWO day rental and was told that was ok. After the phone call I had a hard time focusing on the job I was doing because it UPSET terribly. I called the 800 number after returning the truck because the 50.00 was not showing and the person at the location was NOT getting anywhere with the person on the computer/online he was talking to, and I was connected to Christy who was not that pleasant to speak therefore I requested a manager and was connected to David. THIS was a HUGE mistake, he could not help me at all, and when I said this company is jacked up his reply was "if you are going to resort to calling me names" I stopped him immediately and told him if he did not know the difference between name calling and expressing me opinion about the company then he needs a new profession because he was at that point incompetent. I was very, very, very frustrated and DISSATISFIED. Because, of the company's total disregard of my needs, I had to be inconvience to the maximum by spending EXTRA money that I did not have approx., $104.33 this is ludicrous. I was informed the DAY before I was suppose to pick up the truck, that I was not going to have one because u-haul gave my truck away. I had a wedding that I had to prepare for and this truck was crucial to my event and added a LOT of stress, and then to have someone call me Saturday and ask when was I returning the truck, really more STRESS. I hope that you take my concerns, and unconveince into consideration and do the right thing by a loyal customer.

COREY P. on 6/28/2014
Rating: 5 out of 5 stars

Thanks for your help!!!

norman w. on 6/28/2014
Rating: 5 out of 5 stars

For self was very satisfied.

Josh H. on 6/26/2014
Rating: 1 out of 5 stars

I was grossly overcharged for my trip. I rented the truck went to Richmond and back (a trip that I do every day for work) and was charged for 136 miles @ $.69/mile. I was furious and called the location to convey my feelings. There was NO WAY that I drove that many miles.

JASMINE C. on 6/23/2014
Rating: 5 out of 5 stars

It was my first experience with purchasing serviced from U-Hall. I had helped other family members move with this company before but had yet to obtain your services my self. I am happy to say that I enjoyed my time with your company and will defiantly use it again. The only suggestion I would give is that there would be better communication with the employees about the policies of the company. I had three different people one on the phone and two in person which all gave different explanations about what was included in the security deposit. It was handled but not with out using excess time. Next time if there could be better communication I think that will help the transaction go even smoothly

RANDY N. on 6/17/2014
Rating: 2 out of 5 stars

I didn't really have a issue with the uhual location. Uhaul as a corporation I do have a problem with. I rented the trailer with a extra day I show up with receipt in hand and on the day it stated and uhual still charged me a extra day. Very unprofessional. I am in the military and also rented a 26 foot and 20 foot uhual that I am picking up tomm. I am going to get something else in writing so I don't have to pay uhual more money on the other end. Hopefully this review will help. Please everyone beware of charges on the other end of a one way move. Seems after spending 2400 on rentals uhual would not try to charge on the other end more.