U-Haul Moving & Storage at Crater Rd

U-Haul Moving & Storage at Crater Rd

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Address

2540 S Crater Rd
Petersburg, VA 23805

(804) 861-9789

(2 Blks From Wagner Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Petersburg, VA at U-Haul Moving & Storage at Crater Rd

Moving to or from Petersburg, VA, 23805? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Crater Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Petersburg, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Crater Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Petersburg, VA.

Cargo vans and pickup truck rentals in Petersburg, VA

U-Haul cargo van rentals and pickup trucks in Petersburg, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Petersburg, VA, 23805. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Petersburg, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Crater Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CANDY C. on 4/26/2015
Rating: 3 out of 5 stars

Would be better if ya could return to a closer location

Rick W S. on 4/22/2015
Rating: 2 out of 5 stars

Dropped off trailer after hours. No paperwork to drop off. When I called next workday in PM, they did not know I had dropped off. Worked out issue on phone.

ANGELA J. on 4/21/2015
Rating: 4 out of 5 stars

Very good customer service

Najm L. on 4/10/2015
Rating: 3 out of 5 stars

If the location doesn't answer the phone it goes to a call center in Phoenix, ensure those reps leave notes on the reservation.

MICHAEL P S. on 4/8/2015
Rating: 3 out of 5 stars

Had no running or break lights on trailer. Checked to see is hitch was good but not the lights. Ran at night with 4 way flashers & got no tickets. Must make sure of lights prior to leaving lot.

SHELCIE L. on 4/6/2015
Rating: 5 out of 5 stars

Nothing, everything was great. Staff was great!!!!

JOSEPH S. on 4/2/2015
Rating: 5 out of 5 stars

Outstanding customer service !

NATASHA W. on 3/6/2015
Rating: 5 out of 5 stars

I am very satisfied with this experience. Representative was very thorough and answered all questions to our satisfaction. I would gladly recommend this location to anyone.

PEGGY S. on 3/1/2015
Rating: 4 out of 5 stars

Friendly, helpful and good customer service skills,

JONATHAN R. on 2/28/2015
Rating: 5 out of 5 stars

nothing

MICHAEL T. on 2/25/2015
Rating: 5 out of 5 stars

Nothing

Steve N. on 2/23/2015
Rating: 4 out of 5 stars

The staff were very friendly and helpful it was a very good experience!!!!!!!!

Rainey M. on 2/22/2015
Rating: 4 out of 5 stars

Keep hiring nice and friendly workers and you can only go up in business. Thank you for the great experience.

James H. on 2/3/2015
Rating: 5 out of 5 stars

Yuta & Ernest provided perfect service

regina h. on 2/2/2015
Rating: 4 out of 5 stars

Great customer service. They made sure I left with an appropriate vehicle to meet my needs.

shequita c. on 1/26/2015
Rating: 5 out of 5 stars

To be perfectly honest. Nothing the customer service was excellent and the staff was very warm and friendly. I am a supervisor at a call center and the customer service that I experience was A+. Thanks you Uhaul for a wonderful experience. Keep it up.

KURT K. on 1/21/2015
Rating: 4 out of 5 stars

U haul is charging my account an extra 972.00 because I didn't use their location they put down. A very BS charge. 40.00 a day X 4 = 160. 40 ×600=240.00 plus taxes should have been around 550.00 total not 1300.00

LEWIS M. on 1/21/2015
Rating: 5 out of 5 stars

Very helpful, very nice, assited us in everything we asked, needed to change reservation and they were right on it. If were still in the area would definitely suggest, they must have a good box because they were very helpful and were nice…seemed to like their job.

ROSITA G. on 1/19/2015
Rating: 5 out of 5 stars

Very friendly knowledgeable staff and patient.

MARY U. on 1/13/2015
Rating: 5 out of 5 stars

The quote that is quoted online should be the same quote you received when you go in the store to pick up the truck.

Richard C. on 1/9/2015
Rating: 5 out of 5 stars

Store rep was very helpful and freindly.

JANICE M. on 1/6/2015
Rating: 2 out of 5 stars

the agent was not very helpful

James T. on 1/6/2015
Rating: 5 out of 5 stars

The company was excellent

EDGAR C. on 1/1/2015
Rating: 5 out of 5 stars

The rep was nice enough not to charge for returnig the Uhaul Van bake late, nor did he chargw us for a sencod day. There are still kind people in this world today.

Yolanda B. on 12/30/2014
Rating: 1 out of 5 stars

To whom it may concern: My name is Yolanda Byrd. I recently rented a U-Haul 17' Truck from your Petersburg, VA location for $279.40 plus over the limit mileage of $10.80 for a Grand Total of $290.20. I am writing this complaint out of concern for future patrons who choose to rent from UHAUL especially from this location. Unfortunately, I am very saddened and displeased to bring to your attention that I had issues with the truck I rented. I picked the truck up on Friday, December 26, 2014 at approximately 6:00 p.m.. The rental truck "check engine light" came on within the first five (5) minutes of me driving off the lot. I called U-Haul Emergency Roadside Assistance and reported the truck had broken down and stop working. The truck would not start. Aaron the mechanic who came to service the truck was very helpful and advised me that there were several issues with the truck. There was a pipe/hose disconnected, which needed to be replaced. Additionally, the oil levels were off. Finally, there were possible battery issues. All of these items delayed my arrival to my destination in moving furniture from Virginia to Maryland. For the duration of my trip, I was very inconvenienced as I had to call friends to help me unload the truck into their personal pick-up trucks to finish my move. Firstly, it is not my fault that I trusted U-Haul to uphold its mission statement. Also, I trusted U-Haul to provide excellent and satisfactory service as advertised. Finally, I trusted U-Haul to have a safe and reliable truck to make moving easy and your company has failed in all three categories. When this kerfuffle occurred, I contacted the manager of the location. When I told him I didn’t feel that I should have to pay when I hadn’t received a functional vehicle, he asked me how much I wanted refunded. I thought this to be very unprofessional because this wasn’t a bidding war or auction. I was faced with spending nearly $300 on a truck that didn’t work and then having to ask favors of friends which caused me to have to reimburse them for gas. A frustrating situation was compounded by a lack of professionalism. At that point, although I didn’t feel I should have to pay at all, I asked to be refunded $150.00 and he told me the best he could do was $30.00. I’m not certain why he asked for an amount if he already had a limit and I really think this limit was unreasonable. Because that interaction with someone who was supposed to be in leadership was so disappointing, I moved on to another level of customer service. This morning, I called customer service to no avail. I kept getting transferred because no one was able to help me. This furthered my belief that the quality of your customer service has deteriorated. I was told that it is not a part of the truck’s maintenance and that basically it was my problem and I have to deal with it. If I had known the caliber of employees I would encounter with your company, I would not have rented from