U-Haul Moving & Storage at Crater Rd

U-Haul Moving & Storage at Crater Rd

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Address

2540 S Crater Rd
Petersburg, VA 23805

(804) 861-9789

(2 Blks From Wagner Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Petersburg, VA at U-Haul Moving & Storage at Crater Rd

Moving to or from Petersburg, VA, 23805? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Crater Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Petersburg, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Crater Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Petersburg, VA.

Cargo vans and pickup truck rentals in Petersburg, VA

U-Haul cargo van rentals and pickup trucks in Petersburg, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Petersburg, VA, 23805. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Petersburg, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Crater Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

shequita c. on 1/26/2015
Rating: 5 out of 5 stars

To be perfectly honest. Nothing the customer service was excellent and the staff was very warm and friendly. I am a supervisor at a call center and the customer service that I experience was A+. Thanks you Uhaul for a wonderful experience. Keep it up.

KURT K. on 1/21/2015
Rating: 4 out of 5 stars

U haul is charging my account an extra 972.00 because I didn't use their location they put down. A very BS charge. 40.00 a day X 4 = 160. 40 ×600=240.00 plus taxes should have been around 550.00 total not 1300.00

LEWIS M. on 1/21/2015
Rating: 5 out of 5 stars

Very helpful, very nice, assited us in everything we asked, needed to change reservation and they were right on it. If were still in the area would definitely suggest, they must have a good box because they were very helpful and were nice…seemed to like their job.

ROSITA G. on 1/19/2015
Rating: 5 out of 5 stars

Very friendly knowledgeable staff and patient.

MARY U. on 1/13/2015
Rating: 5 out of 5 stars

The quote that is quoted online should be the same quote you received when you go in the store to pick up the truck.

Richard C. on 1/9/2015
Rating: 5 out of 5 stars

Store rep was very helpful and freindly.

JANICE M. on 1/6/2015
Rating: 2 out of 5 stars

the agent was not very helpful

James T. on 1/6/2015
Rating: 5 out of 5 stars

The company was excellent

EDGAR C. on 1/1/2015
Rating: 5 out of 5 stars

The rep was nice enough not to charge for returnig the Uhaul Van bake late, nor did he chargw us for a sencod day. There are still kind people in this world today.

Yolanda B. on 12/30/2014
Rating: 1 out of 5 stars

To whom it may concern: My name is Yolanda Byrd. I recently rented a U-Haul 17' Truck from your Petersburg, VA location for $279.40 plus over the limit mileage of $10.80 for a Grand Total of $290.20. I am writing this complaint out of concern for future patrons who choose to rent from UHAUL especially from this location. Unfortunately, I am very saddened and displeased to bring to your attention that I had issues with the truck I rented. I picked the truck up on Friday, December 26, 2014 at approximately 6:00 p.m.. The rental truck "check engine light" came on within the first five (5) minutes of me driving off the lot. I called U-Haul Emergency Roadside Assistance and reported the truck had broken down and stop working. The truck would not start. Aaron the mechanic who came to service the truck was very helpful and advised me that there were several issues with the truck. There was a pipe/hose disconnected, which needed to be replaced. Additionally, the oil levels were off. Finally, there were possible battery issues. All of these items delayed my arrival to my destination in moving furniture from Virginia to Maryland. For the duration of my trip, I was very inconvenienced as I had to call friends to help me unload the truck into their personal pick-up trucks to finish my move. Firstly, it is not my fault that I trusted U-Haul to uphold its mission statement. Also, I trusted U-Haul to provide excellent and satisfactory service as advertised. Finally, I trusted U-Haul to have a safe and reliable truck to make moving easy and your company has failed in all three categories. When this kerfuffle occurred, I contacted the manager of the location. When I told him I didn’t feel that I should have to pay when I hadn’t received a functional vehicle, he asked me how much I wanted refunded. I thought this to be very unprofessional because this wasn’t a bidding war or auction. I was faced with spending nearly $300 on a truck that didn’t work and then having to ask favors of friends which caused me to have to reimburse them for gas. A frustrating situation was compounded by a lack of professionalism. At that point, although I didn’t feel I should have to pay at all, I asked to be refunded $150.00 and he told me the best he could do was $30.00. I’m not certain why he asked for an amount if he already had a limit and I really think this limit was unreasonable. Because that interaction with someone who was supposed to be in leadership was so disappointing, I moved on to another level of customer service. This morning, I called customer service to no avail. I kept getting transferred because no one was able to help me. This furthered my belief that the quality of your customer service has deteriorated. I was told that it is not a part of the truck’s maintenance and that basically it was my problem and I have to deal with it. If I had known the caliber of employees I would encounter with your company, I would not have rented from

JOSHUA A. on 12/22/2014
Rating: 5 out of 5 stars

Come up with a way to deliver one way options to convenient locations for the customer instead of simply telling the customer that it is not available.

ANGELIQUE G. on 12/22/2014
Rating: 4 out of 5 stars

Excellent customer service... Very helpful!

WALESKA M. on 12/17/2014
Rating: 5 out of 5 stars

N/a

STEPHANIE G. on 12/2/2014
Rating: 3 out of 5 stars

The person who helped us was professional and courteous.

ALYNA B. on 11/29/2014
Rating: 3 out of 5 stars

Overly priced. I reserved my truck online and the price was about $40 something and when i got in store I paid $70.99 just to drive off with the truck

BERNARD G. on 11/26/2014
Rating: 3 out of 5 stars

I did discover that the emergency brake chain had not been connected on the trailer I rented so that was somewhat troubling, thankfully I found it before I drove it any distance.

JOHN J. on 11/23/2014
Rating: 5 out of 5 stars

service was very good they were very helpful and want to know if they could do anything else so very good service

LULA M. on 11/19/2014
Rating: 5 out of 5 stars

To help reduce customer wait time please consider adding more staff on the weekend since it is your busiest time of the week. Also, valuable staff like Louis should be rewarded. Louis did an excellent job handling a difficult customer and provided excellent service to me. Thank you.

GARY P. on 11/12/2014
Rating: 5 out of 5 stars

very good deal

SUE M. on 11/9/2014
Rating: 3 out of 5 stars

Reduce the rate per mile it cost me 70 dollars just for the miles

John H. on 11/4/2014
Rating: 4 out of 5 stars

I had no difficulties or delays. The experience could not have been better.

PERCY D. on 10/27/2014
Rating: 5 out of 5 stars

you have excellent personnel at this location. I would recommend U-all to my friends.

LISA MICHELLE A. on 10/20/2014
Rating: 5 out of 5 stars

The customer service was wonderful. I will use this company in the future!

judy l. on 10/12/2014
Rating: 5 out of 5 stars

Louis was very friendly and helpful. Made the experience a lot easier for me.

TARONA T. on 10/11/2014
Rating: 5 out of 5 stars

The two gentlemen that work there... Amazing!!!