U-Haul Moving & Storage of Philadelphia

U-Haul Moving & Storage of Philadelphia

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Address

314-322 N 13th St
Philadelphia, PA 19107

(215) 627-4100

(NEAR Broad & Vine ST Meter Parking only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Philadelphia, PA at U-Haul Moving & Storage of Philadelphia

Moving to or from Philadelphia, PA, 19107? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Philadelphia. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Philadelphia, PA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Philadelphia

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Philadelphia, PA.

Cargo vans and pickup truck rentals in Philadelphia, PA

U-Haul cargo van rentals and pickup trucks in Philadelphia, PA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Philadelphia, PA, 19107. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Philadelphia, PA, reserve a van for your moving needs from U-Haul Moving & Storage of Philadelphia!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Traci M. on 8/22/2014
Rating: 2 out of 5 stars

We were told we could move in anytime during the 24 hour period. Upon arrival, (less than 3 hours later) we were told we were not allowed to move anything in because the freight elevator was closed, and that a $10 surcharge was required for 24 hour access. We showed up the following morning and were told that the freight elevator was still malfunctioning, so we parked on the east end of the building where the elevator (which all floors are supposedly locked at all times, due to security) had very limited space. Upon bringing our first load to our assigned storage area, we were informed that the freight elevator was actually working. We then moved our moving van to the loading dock to load everything into the freight elevator side of the building (north side). The freight elevator continued to malfunction while we tried to load our personal items to the storage unit and we were only able to get two loads up the elevator. Then the fright elevator stopped working. We were then told to page the front desk to let them know that the freight elevator was malfunctioning, but the paging system did not work. Upon seeking out an employee to inform them that the freight elevator was again not working, we were told they were going to address the issue right away. Instead we waited around for at least 45 minutes before we were told that the freight elevator was closed, and not by an employee, but another customer! By that time at least three carts were loaded with all of our personal belongings and so we had to do a dramatic transfer over a 2 foot drop to get our belongings loaded onto carts that were then loaded onto other carts because there was another one foot drop to the elevator floor we originally were convined too (Again, getting an employee to unlock the 'emergency' door). On top of that, this particular elevator opened to the part of the floor that we had to get someone to unlock the 'emergency door' to actually get into the floor of our storage facility. Thus what should've been a one hour transfer turned into a 3 1/2 hour transfer. If you have an exorbitant amount of time, then this place is worth the cheaper price of a monthly storage fee. For us, it was just trying to get our belongings stored after a trying morning rather than trying for a refund or cancellation.

LISA A. on 8/22/2014
Rating: 3 out of 5 stars

Scary neighborhood, trash everywhere.

ANNIE M. on 8/19/2014
Rating: 4 out of 5 stars

had problems finding the main entrance to the u-haul building.

Tyler M. on 8/19/2014
Rating: 3 out of 5 stars

Fix the freight elevator

ZAR L. on 8/16/2014
Rating: 5 out of 5 stars

Andrew was very friendly. The truck was ready & clean. I was in and out without waiting.

Kathleen W. on 8/15/2014
Rating: 5 out of 5 stars

Very friendly service. Quick drop off. Thank you. Pleased to have the few extra $ for mileage waived since I had to pick up van quite far from home. Very clean and inviting location and easily accessible.

TERANCE B. on 8/15/2014
Rating: 2 out of 5 stars

Guy working the front desk was ignorant and not helpful. Did not seem to care

DEBRA C. on 8/13/2014
Rating: 3 out of 5 stars

When order is place at this location it is important for the equipment to be at this location. Not to be sent on the other side of town for equipment.

pengfei y. on 8/10/2014
Rating: 5 out of 5 stars

nice

BRANDEN G. on 8/9/2014
Rating: 3 out of 5 stars

The location is one of the Better ones in Philadelphia. But the surrounding area is very rough. I would not let my girlfriend or any female go there alone

Ben A. on 8/9/2014
Rating: 2 out of 5 stars

Not charge people an extra $25 once the vehicle was dropped off for no reason. I went 5 miles in the truck, so there's no way I used up 3.6 gallons of gas. To charge me for 3.6 gallons is absurd

Mary S. on 8/7/2014
Rating: 3 out of 5 stars

customers who already have reservations should not have to wait in line at the store.

CHELLEY G. on 8/7/2014
Rating: 3 out of 5 stars

U-haul needs more people to staff this location. The customer service representative was courteous and attentive, but there was not enough of them to attend to the customers.

LUMIN S. on 8/6/2014
Rating: 1 out of 5 stars

bad experience, will not use again

THOMAS L. on 8/4/2014
Rating: 3 out of 5 stars

We set up our pickup at Northern Liberties, and were sent a text message the day before our scheduled pickup, notifying us of the change to 13th street.I called to ask if there was parking for our personal vehicle whil we made the move and were told yes. When we got there we were told no. Very inconvenient having to have 2 drivers each way.

ASHLEY W. on 8/2/2014
Rating: 3 out of 5 stars

Make customers feel safe in light of the homeless shelter / halfway house next door with lots of people staring and lurking around.

KEVIN C. on 8/2/2014
Rating: 4 out of 5 stars

The actual physical location of the rental pick up was not ideal, however the service provided was excellent and efficient!

Samantha D. on 8/2/2014
Rating: 2 out of 5 stars

There was a wait time (about 15 minutes) to talk to reach the cashier and no one came to the car to inspect it with me. Also, this location (as opposed to the location near 20th and Berks---Rainbow) required to pay about $40 over my expected amount and then refunded it afterwards. Overall, the location receives more business than Rainbow so I wasn't too surprised, but I would definitely try to go to a different location next time if possible.

RACHEL B. on 8/2/2014
Rating: 3 out of 5 stars

The location closed before the time listed, and the employee wouldn't let me in to return the keys even though he saw me.

Patrick S. on 8/2/2014
Rating: 4 out of 5 stars

Overall a good experience (staff was very nice and helpful) - will definitely use again when I move.

Will V. on 7/29/2014
Rating: 1 out of 5 stars

Please return my money!

JAMIE K. on 7/28/2014
Rating: 1 out of 5 stars

I used a cargo van and traveled 10.8 miles. I was sure to return the van with the same amount of fuel that it had when I took it and put 1.3 gallons of fuel into the vehicle. When I received the receipt, I was charged for 2 gallons of gas, at $5.00 per gallon. When I complained, the GM said he'd agreed to split the difference and charge only $5.00. I said that is not acceptable since I was sure to put MORE gas in than I could possibly have used. After FOUR phone calls, and some unpleasant conversations with the GM of the facility, he finally agreed to re-do the contract and take off the fuel charge. HOWEVER, in doing so, they increased the Environmental Charge from the $1.00 charged on the original contract to $2.00 on the revised (without the fuel charge) contract. I never should have had to spend this much time dealing with this matter and feel like it was just a complete rip off.

DOUG M. on 7/28/2014
Rating: 4 out of 5 stars

Only negative is that the freight elevator was not working for access to storage unit.

JOCELYN W. on 7/27/2014
Rating: 4 out of 5 stars

I rated the location above average considering it was Philadelphia and its neighboring communities. The staff was knowledgeable and considerate.

Ugochinyerem M. on 7/27/2014
Rating: 1 out of 5 stars

The staff (Jeison) was rude and not helpful. When asked questions, he would not respond and just stare at me. He had horrible customer service and did not try to find a resolution to any of my problems. I also spoke to somebody on the phone that told me that the storage I picked would fit my couch and full mattress, when I arrived at the Uhaul, the storage was a 5'x5' box. I was very upset and had to spend my whole day finding another storage unit because the staff didn't offer to help.