U-Haul Moving & Storage of Philadelphia

U-Haul Moving & Storage of Philadelphia

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Address

314-322 N 13th St
Philadelphia, PA 19107

(215) 627-4100

(NEAR Broad & Vine ST Meter Parking only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Philadelphia, PA at U-Haul Moving & Storage of Philadelphia

Moving to or from Philadelphia, PA, 19107? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Philadelphia. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Philadelphia, PA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Philadelphia

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Philadelphia, PA.

Cargo vans and pickup truck rentals in Philadelphia, PA

U-Haul cargo van rentals and pickup trucks in Philadelphia, PA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Philadelphia, PA, 19107. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Philadelphia, PA, reserve a van for your moving needs from U-Haul Moving & Storage of Philadelphia!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

LAUREN W. on 8/28/2015
Rating: 4 out of 5 stars

The vehicle was in excellent condition and the customer service representative was helpful. My issue with this location is that there is an extreme lack of parking space, which causes problems for renters returning vehicles after-hours. There are limited parking spots on the streets surrounding this location to park vehicle returns. I had to leave the vehicle in an illegal spot, in front of a curb cut, because it was the "only" place to park the vehicle. Perhaps staff could move more vehicles from the outdoor lot into the building when closing up at the end of the night, to create more parking for customers returning vehicles after hours.

HOWARD T. on 8/27/2015
Rating: 4 out of 5 stars

All of the staff was friendly, professional and helpful! But!That men's shelter directly across from Uhaul definitely takes away points from the overall Uhaul experience.

CHRISTOPHER E Z. on 8/26/2015
Rating: 3 out of 5 stars

How about don't lie to me. I was told 3 times by your rep that I could have 24 hour access to storage for a $10 fee. When I arrived at 8pm I was told at the latest I have until 10PM. Then when I left I was told I need to wait until the morning to move my stuff in. This messed up my plans to leave the next day a lot. The guys working there were extremely unprofessional and one was even drinking alcohol on the clock. I really wouldnt care about the last thing if he was a competent worker. When he said he would make sure I had 24 hour access to help me out, he was just lying. When I went to move my stuff in at 9, I could not open the big gate to pull the UHaul truck in. Overall, worst moving experience of my life and 100% due to the incompetent workers and the wrong information I was provided with over and over again. Will NEVER use this location again and advise against it to everyone.

aaron h. on 8/26/2015
Rating: 4 out of 5 stars

Front desk service was terrific and very helpful.

Emily S. on 8/24/2015
Rating: 3 out of 5 stars

I drove 8 miles and was still charged for gas. Given the MPG and milage driven, there is NO WAY that I used an 1/8th tank that I was charged for. I checked the gauge and was still charged.

JEFF S. on 8/24/2015
Rating: 2 out of 5 stars

Very friendly customer service in a "sketchy" area, would use again.

sharla f. on 8/20/2015
Rating: 5 out of 5 stars

This is my regular location, and I have had an excellent experience and the best customer service each and every time.

KYLAN S. on 8/20/2015
Rating: 4 out of 5 stars

Dan did a great job.

ROBIN S. on 8/18/2015
Rating: 4 out of 5 stars

The process was Smpothe. in reference to the location, the address is on 13th Street where there are two doors but the entrance is actually around the corner on Wood Street. it took me 10 minutes to figure out where I should enter. when I got to the entrance ,it was locked. I finally asked someone and learned that I was supposed to enter through the garage door. a simple sign on the front door and the side entrance would have made finding the rental desk much easier.

BENJAMIN H. on 8/17/2015
Rating: 3 out of 5 stars

Employees were very helpful. The location is a little shady due to the homeless shelter located next door. One box truck was obviously used to squat in overnight by a homeless person.

Emily E. on 8/16/2015
Rating: 4 out of 5 stars

Besides the strange and less-than-appealing are in which this site was located, everything I needed went well and the staff was friendly and helpful.

GEORGE G. on 8/16/2015
Rating: 3 out of 5 stars

When I arrived to drop the truck, the attendant asked asked me if I'd be willing to take the truck to another location (12th and Washinton), due to the fact that he was swamped with returns and was getting multiple parking tickets. I felt bad for the guy and almost agreed, but I was too exhausted from the move and fighting through Philadelphia traffic just to get to his location, which was what I had specified on my reservation. The situation in that area on a peak college move-in weekend seems to me like something that Uhaul should have planned for, rather than putting their workers and clients in this position.

David S. on 8/11/2015
Rating: 2 out of 5 stars

Very tough part of Philadelphia. No specific parking area so we had to drive truck up on the sidewalk. Also, no clear indication on how to make your way to the customer office. Once in the building it was an obstacle course to try and find your way. I would never use this location again. (Owner/staff was very helpful and considerate).

JOANNE R. on 8/10/2015
Rating: 5 out of 5 stars

Very responsive to all questions & polite. Appreciate it!

JOHN T. on 8/10/2015
Rating: 3 out of 5 stars

excellent customer service, very good equipment, very easy transaction. not enough parking. otherwise very good experience!

BRIAN T C. on 8/10/2015
Rating: 5 out of 5 stars

I arrived on location and was helped by Abdul-Hafiz. He did an excellent job helping me and answering any and all questions that I had. Overall my experience waso simple, easy and informative. I would recommend this place to anyone in the city.

RAY R. on 8/9/2015
Rating: 2 out of 5 stars

Better entrance signs to customer service area. Better drop off service. Had to walk behind three rows of parked vans to even see the customer service area. Seemed like I was bothering the employees, when I walked in they just kept on doing what they working on not even acknowledging me or at least give me a courtesy wait or I'll be with you gesture. After about three minutes of standing there one of them points to the other one and says he'll take care of you. The other one typing away just didn't skip a beat and finally says just drop off the keys here and kept on typing. Didn't even ask where the vehicle was, how my experience was, or even a have a good day.

ANGIE W. on 8/7/2015
Rating: 4 out of 5 stars

The employees I dealt with were SUPER nice, friendly and helpful, but this location lacks employees on the weekends. I was there on a Friday and there was 15 people in line with only 2 employees. One of the employees was helping people with truck rentals, so that left only one employee to work in the store at the desk.

SHERI M. on 8/4/2015
Rating: 1 out of 5 stars

When I booked my Uhaul I chose the 13th and vine location as my drop off. The service rep repeated my reservation and he had the wrong drop off at which point I corrected him and he said oh! Let me change that.... Ok you're all set. A day before my rental I had a voicemail stating the wrong location so I called in to correct the information. They told me I can drop off at any location in Philadelphia and it won't be a problem. I brought the Uhaul to 13th and vine after dealing with a broken door that I was unable to report due to a long hold and time constraints. I didn't want to go over my time allotted for the rental and get charged an additional day. The location does not have a clear marked entrance, you walk through what looks like a loading dock area. The GM told me the drop off of the Uhaul was not scheduled for his location and he wouldn't accept it as he doesn't have the room. When we explained we were coming up on our time and the fact that our door was broken which also held us up on time, he said that wasn't his problem and we needed to call Uhaul to report the issue. My mother was able to get the regional manager on the phone who added our Uhaul to his system which allowed us to leave the truck there without penalties. All in all, this was one of the worst customer service experiences I have ever had. I will never rent from Uhaul again. I would rather pay more for movers to deal with them or go elsewhere for truck rentals.

Clint R. on 8/4/2015
Rating: 3 out of 5 stars

Uhaul in general- not this specific location, has proven time again to be somewhat of a cluttered and unorganized system. I received multiple varying reservation confirmations that did not match up to the reservation I made, leaving me confused and behind schedule.

zawin b. on 8/3/2015
Rating: 5 out of 5 stars

great service even my reservation I booked was at the wrong location, they corrected it and gave the truck I wanted .thanks

Prentiss D. on 8/2/2015
Rating: 4 out of 5 stars

Excellent customer service.

Gastar S. on 8/2/2015
Rating: 3 out of 5 stars

the website should show vehicle availability slots by location.

KATHLEEN W. on 8/1/2015
Rating: 5 out of 5 stars

Thanks! This made the college apartment move very smooth. I recommend the cargo van for easy loading, unloading, and maneuvering through the tight streets surrounding campus. Easy pick up and return, clean facility, and helpful, friendly staff.

Stephen B. on 8/1/2015
Rating: 5 out of 5 stars

Great service. Reef is the man.