ADRON S. on 5/18/2013
Rating:
Great. Team associates. Customer service was excellent.
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TAKEYNA D. on 5/7/2013
Rating:
Make that the customer gets what they ask for and explain the contact with more clarity.
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Pamela F. on 5/7/2013
Rating:
Make sure the vehicle doesn't have bad smells in them as well as the mirror needs to stay in place.
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JESSICA D. on 4/30/2013
Rating:
Great service
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PATRICK M. on 4/22/2013
Rating:
My issue is not with the location, necessarily, except that I would not have rented from this location to begin with. In fact, I reserved a truck at a location about 14 miles closer to me but was called 10 minutes before my pick up time and told that the truck wasn't available. They found me another truck at this location, but I was forced to pay about $30 more in mileage and taxes (not to mention gas) than I had planned. I will think long and hard about renting from U-Haul again after getting screwed like this.
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KEN M. on 4/22/2013
Rating:
It was a little confusing that there were two U-Haul locations within about a hundred yards. Next time, you should probably notify the customer of this. Not that there was any problem with that but I had to walk to the other since I was dropped of at one.
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EILEEN W. on 3/31/2013
Rating:
The manager is always very professional, knowledgeable about the equipment, very helping and kind. Because of her professionalism, I will always seek to use her facility and recommend this facility to my friends before I go anywhere else.
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PRISCILLA S. on 3/28/2013
Rating:
Always have people like Jennifer working for you
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DANIELLE G. on 3/2/2013
Rating:
Customer service can use some improvement. They were a little unprofessional.
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RACHAEL W. on 2/19/2013
Rating:
Timothy was very rude whereas the woman who helped me when I came to pick up the truck was very kind.
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Helen W. on 2/17/2013
Rating:
Customer service was very good. The truck didn't give good gas mileage. I think it overall a good experience.
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