Gas tank was between 1/4 and 1/2 tank, the furniture pads I paid for were not available……all in all the total experience was in a word brutal. I lost money on the fuel and furniture pads in addition to the inconvenience of having to run around to get the rental I had reserved weeks earlier…..after having received a notification that morning that everything was good!!! Definitely would not recommend to anyone I care about.
Mike Thuricke
Regina Carwash
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Regina, SK S4R7Z9
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Customer Reviews
- 4.0 Average Customer Rating
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Educate staff to clarify certain contractual obligations to customers so U-Haul doesn't end up fleecing them of their hard earned money. For an equipment advertised at $29.9 I ended up paying $129 for only driving it for 26 km and returning it within two hours because of strange after hours charges (even while the store was open) and fuel charges because the gauge showed a certain fuel level that had nothing to do with how much of the fuel was actually consumed. It is daylight robbery but then we're living in tough times and I guess businesses need to make a living too.
KHIZER ABBASIThe vehicle was covered in snow and dirty on the outside. the tailgate was frozen shut. While using the van the add brake fluid came on. It does not look like this unit was serviced in awhile.
Ron PlompIt would have been nice to know that they didn't have a dolly which I ordered along with the truck. But it work that a friend had one saving me dolly rental.
William BunnieI was very upset when I got a call from the Winnipeg branch on the 16th of February asking if I returned the trailer I said yes I returned it on Tues the 13th like I was supposed to. I guess he neglected to put returned on my order come on do your job!! I don't appreciate a call like that.
Kim Sebastian