HOMA V. on 5/21/2013
Rating:
Staff was great.
|
OLIVER G. on 5/20/2013
Rating:
New employee made for a slow rental and an unsmooth hook up. Other employees stepped in to help and improved things.
|
RUSSELL H. on 5/19/2013
Rating:
The truck smelled like piss
|
MATTHEW S. on 5/19/2013
Rating:
Best Ive seen so far!
|
NANCY G. on 5/16/2013
Rating:
While driving, sign on dash will read 'maintenance needed', this was very distracting.
|
CONNIE H. on 5/13/2013
Rating:
Where is the nearest gas station to fill the tank?
|
WESLEY L. on 5/7/2013
Rating:
Staff was very friendly and helpful
|
KEN W. on 5/6/2013
Rating:
My original Drop Off was Spanish Springs because it is close to my house and that is what was on my contract. When arrived the lady told me they could not except the trailer and I would have to drive across town to the Oddie Store. Not Happy!!! Todd at Oddie was very helpful and professsional. Said he would let the main office know what Spanish Springs did.
|
TINA M. on 5/6/2013
Rating:
Great check in and check out experience.
|
Anita G. on 5/4/2013
Rating:
the truck did seem really rough to drive and in need of a tune up...seemed like it got 4mpg...
|
CHARLEY M. on 5/3/2013
Rating:
no comment
|
MARGARET S. on 5/3/2013
Rating:
FILL the truck up ALL THE WAY-meaning FULL.
NOT a notch over half which is really hard to guessimate when refilling upon return.
|
RICHARD Z. on 4/30/2013
Rating:
One of the hold downs for the removable fender was missing I told the man installing the trailer.
|
DEAET K. on 4/29/2013
Rating:
Quick awesome service~ Thank you
|
PAIGE P. on 4/29/2013
Rating:
I pulled in and was immediately greeted....they took keys looked over vehicle and had me out in moments....very helpful....
|
kathy a. on 4/28/2013
Rating:
I liked that i didnt have to wait to return the vehicle. And that its all done on the hand held unit.
|
John J. P. on 4/26/2013
Rating:
Excellent service, keep up the good work!
|
RICHARD B. on 4/23/2013
Rating:
i honestly have no suggestions to improve service at the U-Haul located in Reno,NV @ the cornerof Oddie and Silvrado, my experience from reservation to returning the box van provided was very pleasurable and accommodating the staff courteous and attentive, it's truly fantastic to witness this household name become the icon to American ingenuity it is today showing even the simplest of idea's can survive even the roughest of time's by providing excellent customer service and a trustworthy product Tbank-YoU for you're ongoing willingness to support a community that has grown up relying on your service in both times of need and pleasure, May the Lord be with you in generations to come.
yours truly,
Richard F. Busch Jr.
i would also like to give a shout-out to
"Lemon Drop"
keep up the good work!!!
|
diana b. on 4/23/2013
Rating:
Keep doing what you are doing.
|
byron s. on 4/22/2013
Rating:
I have only used this U-Haul location twice and my experience has been great. The personnel are polite, knowledgeable and helpful. I will use them again for sure. I really like receiving my contract by email!
|
JACK D. on 4/21/2013
Rating:
Certainly much more helpful than the first U-Haul locatino I contacted. This bunch did a superb job in returning a cell phone I left in the truck. Excellent!
|
John F. on 4/21/2013
Rating:
Excellent and friendly service.
|
ANGELA S. on 4/21/2013
Rating:
Very helpful. Had me checked in and done in a matter of minutes. Voiced my concern about being forced to take a two day rental. They told me I would need to talk to the main office and the info was on my receipt.
|
john h. on 4/20/2013
Rating:
Ist trailer left rear light didn't work. Tech was unable to fix and had to unhook and hook up to another trailer. The trailers were clean and hook ups were OK. Office/paperwork was quick and fast. I will go back there for any needs.
|
YVETTE S. on 4/19/2013
Rating:
I was very satisfied with the professionalism and curtiness with this location. They were wonderful, and would use them again.
|
|
|
