U-Haul of Richmond

U-Haul of Richmond

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1017 23rd St
Richmond, CA 94804

(510) 234-4544

Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Moving Truck Rental in Richmond, CA at U-Haul of Richmond

Moving to or from Richmond, CA, 94804? Get FREE truck rental rate quotes at U-Haul of Richmond. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Richmond

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, CA.

Cargo vans and pickup truck rentals in Richmond, CA

U-Haul cargo van rentals and pickup trucks in Richmond, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, CA, 94804. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, CA, reserve a van for your moving needs from U-Haul of Richmond!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

fnu r. on 11/21/2015
Rating: 4 out of 5 stars

Need more customer care !!! Only guys working and 5customer are waiting line

LUSTY P. on 11/17/2015
Rating: 1 out of 5 stars

As a company you should be ashamed of yourselves. From start to finish you had horrible customer service. You did not listen to my complaints and ignored my concerns about your equipment and lack of responsibility as a rental agency. Now you are threatening me with an outrageous fee that is not only unfair but unreasonable. With a timeline that is a joke. The charge you are suggesting, and a lawyer no less will not be paid and better be reversed. I will be filing a complaint with the Better Business Bureau and seeking any legal avenue to fight these charges. At the time I booked the vehicle I was given a quote of 672 dollars and change. I asked specifically at the time if that included insurance. The representative said yes that is the total cost for the week and includes insurance. She also said that could be paid when I returned the vehicle. When I got down to rental agency the total was 742 and change. I had barely 750 between the cash I brought and what was in my account and I had to pay up front. I had another 3 grand back at home. I was told the insurance was an additional 110, which I wanted to pay for piece of mind on my journey but they closed in 10 minutes and I did not have time to walk back before they closed for the day. I was also told without the insurance I was responsible for anything that happened to the vehicle. The representative at Gearhart after I turned in the truck, same condition I rented it in; not a ding or scratch on it, because I didn’t feel safe driving your vehicle back, told me , “no you're only responsible for body damage, nothing mechanical.” That would have been nice to know when I originally picked up said vehicle. So your company lied to me repeatedly and did not give me accurate information from the start. So I did a walk around to inspect the vehicle when I signed the original contract in Richmond, California. I noticed right off the bat on the dash it said, service tire monitor system on the dashboard readout when I turned on the ignition for the first time. I asked the rep about it and asked her to notate that on the contract. She blew me off and said, “yeah it’s been doing that lately.” That means you need to service your vehicle before, not after, you rent it out. So I said fine I need to get this done, I’ll take care of the insurance in the morning. I drove 180 miles and as soon as 8 a.m. rolled around I stopped at the closest Uhaul location with money in hand and asked to add the insurance. I was then informed that I couldn’t do that, and they had 3 mechanics on site that I asked to inspect the vehicle to make sure there was no damage. They told me I had to drive it 180 miles back to the original location and redo the entire contract, which is ridiculous. You guys are a corporation, not individually owned. That is supposed to be the advantage of having multiple locations all over the country. As I drove further I noticed that the battery meter was all over the board, goin

Ashley G. on 11/14/2015
Rating: 1 out of 5 stars

The younger black woman behind the counter was miserable to deal with. We took the trailer off and was trying to be helpful and she was just a snot. The guy who got us hooked up was super nice though, we thought he had restored our faith in Uhaul customer service. We are back to never wanting to use you again.

ANN M. on 11/14/2015
Rating: 4 out of 5 stars

The person i spoke with on the phone was excellent, explained in detail how to drop off after hours. He was friendly courteous and made sure i understood as to where to park it in their lot and where to put the keys. I was very pleased

RYAN C. on 11/12/2015
Rating: 5 out of 5 stars

Their customer service was excellent!

dirk r. on 11/9/2015
Rating: 2 out of 5 stars

Checkin was way, way too long. Price was too high.

Lynn S. on 11/8/2015
Rating: 3 out of 5 stars

During peak hours and days have more representatives working! Rather than rep showing you your rental have someone outside to do that, it will keep line flowing.

Stefan H. on 11/6/2015
Rating: 3 out of 5 stars

Tail light was out. Uhaul tech was probably not able to see that a light was out due to day time inspection and the result of bright sun light. A fuse and the voltage regulator on the towing vehicle were discovered damaged shortly after hooking up the trailer to the towing truck.

LADONNA A. on 11/2/2015
Rating: 5 out of 5 stars

This location was amazing I was rushing around didn't make a appointment for a truck but the gentleman Anthony made it had he told me he will keep an eye out for a truck for me an that's what he did he even called me every other hour to keep me updated his customer service skills it 10 out of 10 I thought I was gone need the 10 ft truck he convinced me that I'll need the 15th truck an that's what I needed happy he new his job he made my move much easier from his smile to his attitude was on point he is really appreciate in my family only if you guys knew how much better Anthony made my day keep up the good work Anthony hope you see this an you guys have a blessed day

zeulma g. on 11/2/2015
Rating: 1 out of 5 stars

Re-train your employees on quality customer service, maybe hired people that want! To work.

DENISE K. on 11/2/2015
Rating: 3 out of 5 stars

later hours at least until 6pm

Marian Y. on 11/1/2015
Rating: 5 out of 5 stars

Thank you guys. Great help for me.

Michael Y. on 10/30/2015
Rating: 3 out of 5 stars

The customer service from the woman who helped me was pleasant and quick. But the service in the parking lot from another employee (whose name I never got) was questionable and unsafe. The guy drove around the lot like no one was there, not realizing he nearly backed over someone. And the truck I got smelled of cigarettes and was full of trash.

FAUSTINO G. on 10/27/2015
Rating: 4 out of 5 stars

After inspections of my auto transport I found that one of the straps was broken and hand tied to itself, making the strap too short to use.

SUSAN B. on 10/26/2015
Rating: 5 out of 5 stars

Friendly and very helpful staff--great service!

KIRAH S. on 10/26/2015
Rating: 2 out of 5 stars

1. I waited an hour to pick up my truck. My rental was originally for El Sobrante at 8AM, but then I got a call saying it was only available in Richmond. OK fine. Little did they tell me that there was a time change to it also. I was VERY upset. I called customer service but there wasn't any compensation or anything. Just an "I am sorry for the miscommunication". 2. That place is short staffed. Nice people (for the most part) but looked over worked short on staff. Not really professional at all, but nice.

Mike C. on 10/25/2015
Rating: 1 out of 5 stars

Employees need customer Service training, I have rented from 5 Other locations and always had fast courteous service, this location had employees with attitude who were less than enthusiastic with helping customers and very slow at doing their jobs.

ADAM A. on 10/25/2015
Rating: 5 out of 5 stars

Great customer service - they were swamped, but had a good attitude and were very considerate.

Silvia J. on 10/24/2015
Rating: 5 out of 5 stars

The manager Anthony was very helpful you keep up the good work love the richmond uhaul thank you

ANDREA U. on 10/22/2015
Rating: 5 out of 5 stars

We were in and out. All staff was very helpful and professional. Everything was explained clearly. Overall happy with the service.

HARRISON K. on 10/22/2015
Rating: 5 out of 5 stars

My pickup location was changed to Richmond from San Rafael. However the transferred order did not include the ratchet straps that I purchased as part of my order. I had to go to the San Rafael location to get those. That's kind of ridiculous - if you're going to change my pickup location, please transfer the entire order!!

KYRINA J. on 10/11/2015
Rating: 4 out of 5 stars

The staff was really helpful and friendly.

RUSSELL A. on 10/9/2015
Rating: 5 out of 5 stars

that service was like 5 diamond you can not ask for more easy in easy out and on my way thank you you come a long way for the better

STEVEN H. on 10/8/2015
Rating: 4 out of 5 stars

all the folks at this uhaul are always very helpful and courteous. i have used them on several occaisions over the last year or two and they do a splendid job in my opinion.

eddrick o. on 10/3/2015
Rating: 4 out of 5 stars

The original drop off location (1170 23rd st, Richmond, CA) I selected is out of business! Not cool. Fortunately Uhaul of Richmond helped me out and provided excellent service recovery. I recommend that you remove 1170 23rd St from the selection menu to prevent this from happening to another customer. Thanks.