U-Haul of Richmond

U-Haul of Richmond

Share |

Address

1017 23rd St
Richmond, CA 94804

(510) 234-4544

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, CA at U-Haul of Richmond

Moving to or from Richmond, CA, 94804? Get FREE truck rental rate quotes at U-Haul of Richmond. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Richmond

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, CA.

Cargo vans and pickup truck rentals in Richmond, CA

U-Haul cargo van rentals and pickup trucks in Richmond, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, CA, 94804. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, CA, reserve a van for your moving needs from U-Haul of Richmond!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Michelle M. on 8/31/2014
Rating: 5 out of 5 stars

The staff was friendly, knowledgeable and courtesy. Made the experience smooth and pleasant. Thank you!

jamie l. on 8/31/2014
Rating: 3 out of 5 stars

The man at the uhaul was not on the same page as the lady who took the order so there was a mix up about the credit card.

Ariane W. on 8/25/2014
Rating: 4 out of 5 stars

The customer service rep's were very friendly, willing to help and courteous. They were also very slow, which I've experienced before at this location. It took approx. 18-25 minutes per customer who came up to the counter, unless they were there for propane. I much prefer this location to Oakland (which is the next-closest to me), but the rep's in Oakland have gotten me in & out in 10 minutes or less every time.

Humberto O. on 8/21/2014
Rating: 5 out of 5 stars

Nothing. Great location, great prices and outstanding customer service. I was very impressed.

RONALD C. on 8/19/2014
Rating: 5 out of 5 stars

Customer service was great. I misplaced my keys and dropped off the truck. The staff went back over 3 times to check the truck for my keys. It turned out one of my workers accidentally took the keys. This place is great and the staff are very professional and helpful.

ESMERALDA P. on 8/19/2014
Rating: 5 out of 5 stars

The customer service was awesome!

DELORIS C. on 8/18/2014
Rating: 5 out of 5 stars

The folks in Richmond were excellent. Wish I could say the same about UHaul overall. First, about 10 days ago I made a reservation with Uhaul to pick up a truck in San Rafael. UHaul LOST my reservation, so I had to travel 25 minutes each way to Richmond to pick up the truck. Second, the one plus was that the San Rafael office is colossally SLOW. You usually have to wait for service (people just disappear) and THEN it takes them 15 minutes to do the paperwork Richmond did in about 3 minutes. UHaul's screw up on my reservation left me strapped for time and cost me more gas. Wish there was a competitor in Marin. If there were, I'd never use UHaul again. Dolores Cordell, Esq. 415-289-0800

Jorge Z. on 8/18/2014
Rating: 1 out of 5 stars

It took an hour to return a truck. We picked it up at 7:00 am - had it back by 10:10 am and it took until 11:00 to get out of there. Ridiculous! Everyone moves at snail speed, there is no organization as to who does what and one person behind the counter - NEVER AGAIN!!!

Pedro U. on 8/15/2014
Rating: 3 out of 5 stars

Treating better your customers... Answering doubts carefully and explaining conditions better

Adam S. on 8/13/2014
Rating: 1 out of 5 stars

You charged me fraudulently for $260! Even the invoice you sent after you took my money did not add up mathematically. This was a second and unexpected charge on my debit card. No one will speak to me about this matter, I left an urgent message for the manager and no one has called me back. Now I don't trust Uhaul with my credit/debit card if you can just go and take my money. Will never use Uhaul again. As for the staff and equipment, that was all fine, my only problem is with the manager.

Francisco B. on 8/12/2014
Rating: 2 out of 5 stars

The team was friendly, but they did our contract 3-4 times due to some mistakes.

WILLIAM s. on 8/11/2014
Rating: 1 out of 5 stars

New store manager his service is really bad

LESLIE D. on 8/6/2014
Rating: 3 out of 5 stars

Have a better reservation system. I ordered a 26 ft truck. When I git to the El Sobrante facility, they didn't have my truck. I finally got one but not from U-haul. Then when I picked up the trailer it w as full of oil. Except for the people that work at the 23 rd st. Facility I had a horrible experience. They were very nice and helpful.

Paul J. on 8/5/2014
Rating: 4 out of 5 stars

This location is much better that the Berkeley (San Pablo Ave. near University Ave.) location. The lines are still slow, but they're a cakewalk compared to the other location. One thing that would make the experience more pleasant for everyone is if you had dedicated cashiers and dedicated vehicle representatives that dealt solely with taking customers to their rentals. As it is, once the paperwork is completed the cashier has to go out to the lot with the customers, making the wait time in line longer than is necessary.

CHELSEA S. on 8/4/2014
Rating: 2 out of 5 stars

It was chaos!! There was some old RV that was blocking the driveway and we ended up just unhooking the trailer and dragging it to the lot. I handed my slip to someone who was working on the old RV and left, and UHaul called later to ask where the trailer was; clearly our return was not processed. The line was about 5 people deep all picking up, and there wasn't a separate line for drop off that could have moved more quickly. The people seemed nice and I'm sure they would have helped if they weren't otherwise occupied, but it was mayhem with way too many customers and no space for all the vehicles they were processing with the broken down RV blocking the driveway.

DIANE B. on 8/4/2014
Rating: 5 out of 5 stars

The Manager was great!

GLENN M. on 8/4/2014
Rating: 5 out of 5 stars

My only complaint was that I really wanted to pick the trailer up in Vallejo. Richmond was 10 miles away and forced me to cross a $5 bridge escalating my time and cost.

ROBERT J. on 8/3/2014
Rating: 2 out of 5 stars

It was a very small location for the number of customers and trucks they were taking. Because of this, the line of trucks being returned was backed up to the streets. I would consider the work and truck flow a little better for this location.

JONATHAN F. on 8/3/2014
Rating: 5 out of 5 stars

super easy and great, i don't remember the name of the gentleman who assisted me, but he was great, made everything super easy

DAVID G. on 8/3/2014
Rating: 5 out of 5 stars

The attendant was very nice and courteous. She needed help though, as she was by herself and the line was getting fairly big.

DANIEL E. on 7/31/2014
Rating: 1 out of 5 stars

The customer service from the general manager was the worst by fare I have received from my u haul people

SIMON C. on 7/31/2014
Rating: 5 out of 5 stars

The truck I took out was double-booked so I had to return it an hour into the rental period. I was given compensation for my time and the inconvenience. Altogether a positive experience.

Nichole C. on 7/28/2014
Rating: 5 out of 5 stars

Everyone was very professional. We needed to change our drop off location and that was very easy to do. Thanks

JAMIL S. on 7/28/2014
Rating: 5 out of 5 stars

Anthony and Monica were both professional, calm, respectful and compassionate. They had some tough customers in there and they handled the situations with empathy and poise keeping the customers satisfaction first without breaking policy or losing sales. As for me they made my visit easy by explaining the policy's clearly and sticking to their word, which is why I would personally like to recommend that they both be promoted or at least given a raise as these two are the only reason why I will continue to do business at the uhaul richmond location . I would also recommend this place to a friend. Thank you both for the great service and keep up the good work. Sincerily, A very pleased Uhaul customer

MATTHEW Y. on 7/28/2014
Rating: 5 out of 5 stars

The gentlemen who helped us had a great work ethic, I think his name was Richard.