U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ROHAN C. on 9/19/2014
Rating: 2 out of 5 stars

be more accurate about features and products to customers

Christopher S. on 9/11/2014
Rating: 2 out of 5 stars

The staff was great. There was not enough of them though to handle the number of customers. We arrived at 8:45 for our 9am pick-up time, but we did not leave the parking lot with our U-haul until 9:45 costing us valuable moving time. The 75$ deposit while understandable proved inconvenient after waiting 5 days for the difference to be credited to my account. The return process was simple and went much quicker than the pick up. I do applaud the staff, they were friendly and handled the excessive workload professionally.

CAESARIO H. on 9/9/2014
Rating: 3 out of 5 stars

Be a little more clear as far as rates and fees.

Robert D. on 9/9/2014
Rating: 3 out of 5 stars

Have enough staff to be able to handle the customer workload.

Sabrina F. on 9/8/2014
Rating: 3 out of 5 stars

Have more than one person working the counter. It was a bit of a slow down having to wait in line to pick up something I reserved online.

ANDREW W. on 9/7/2014
Rating: 2 out of 5 stars

Slow and distracted service by all three employees with whom I interacted. I easily spent an additional 20 minutes renting and returning due to a lack of focus on the tasks for the customer. Personal conversations and other non- customer work seemed to take priority.

JENNIFER T. on 9/5/2014
Rating: 5 out of 5 stars

Incredibly friendly and accommodating. First rate service and an immaculate facility. 1 month free storage of my belongings upon return of the rental. 10 out of 10 rating.

Dennis J. on 9/5/2014
Rating: 5 out of 5 stars

The young lady working at the desk was very knowledgeable and very professional.

NANCY P. on 9/3/2014
Rating: 5 out of 5 stars

the Lombardy location was great!!

SERENA J. on 9/2/2014
Rating: 4 out of 5 stars

After hours instructions were clearly posted. Key drop was clearly marked. Follow-up information received in a timely manner.

Nathan G. on 9/2/2014
Rating: 5 out of 5 stars

Streamline the vehicle pick-up and return process. I waited 35 minutes to pick-up, and 28 minutes to drop off. U-haul has a poorly organized process.

Karima A. on 9/1/2014
Rating: 3 out of 5 stars

When I went in, even though I had reserved the truck online and entered exactly what I wanted, and completed the express check in info, I still had to stand there and answer the same questions. I felt there was no reason to do the express check in. The inside of truck was nice and clean, but when I got to my house and opened the back there were roaches in the truck. I killed at least 3. I called Uhaul immediately and spoke to Victoria. Believe that was her name. She was very polite. For me the worst part was paying. I was shown 2 amounts. Conor said the higher amount was for if I was paying cash. When he ran my card, I asked him again about it. He said don't worry about it, it wouldn't charge. Whe I dropped the truck off and the other guy went over the papers with me, and showed me the total. He said that was all I would be charged. That was wrong. When i pulled up my account, the 1st chargè was charged. It's not pending. Had I used my bank card I would be in trouble. Not sure if I would recommend this to anyone or come back again

MYCHEAL D. on 9/1/2014
Rating: 4 out of 5 stars

Overall great experience

MICAH R. on 9/1/2014
Rating: 1 out of 5 stars

i picked up a 26 foot on the 30th aug. i rented it til 10 pm. i returned it at 5 pm. so, 5 hours early. i was called on monday sep 1 saying i had not returned the truck. i was charged two additional days all at once. when i went back to sort this out, i was told the lot guys messed up and didnt check it back in when it was actually returned on the 30th. this is pretty rediculous and i will not ever rent a truck here at this location again. i do a good amount of business too, if you look me up...micah ross....youll see. i only trust the mechanicsville va storage location on elm. and will only do future business there. the manager there is on point and would not have aloud mistakes like this under her watch. as a manager myself, i can tell you....not under mine either. someone at lombardy should at the very least get a written warning.

MUHAMMAD A. on 8/31/2014
Rating: 1 out of 5 stars

Long lines, one person ringing us all out, took us 30 minutes to go through the process, by the time i had gotten to the front she said i would need a reservation, stepped out made a call got back in line another 30 minutes. Spent 50 minimum for a supposed 20 dollar van.

chris w. on 8/31/2014
Rating: 2 out of 5 stars

Too busy had to wait a while for pickup as well as drop off for a trailer. Needs more team members. I will go to another location next time.

dajeane t. on 8/31/2014
Rating: 2 out of 5 stars

Need more help at this location. It was way too packed for just two representatives. One of which clearly didn't want to be there.

VIOLA N. on 8/31/2014
Rating: 1 out of 5 stars

Employees need to be more knowledgeable when customers come in, and get out their seats to make sure things work and storage is accessible. GM cannot be reached.

AUTO PAINT SUPPL C. on 8/29/2014
Rating: 5 out of 5 stars

Thank You Mr Jeremy Dunn for your prompt service on helping us rent the truck. Auto Paint Supply Co. Jimmy Myers

Cheryl J. on 8/28/2014
Rating: 1 out of 5 stars

I would never use your services again.as for your next customer ; I pity them. Its more cost effective to rent enterprise.

Michael W. on 8/28/2014
Rating: 5 out of 5 stars

Customer service is a dying art in today's business company's that do well standout as your pickup location did! Awesome help from the guy hooking up to the trailer to the lady working my contract!!

DWAYNE H. on 8/28/2014
Rating: 5 out of 5 stars

Keep doing what you do.Best staff members in the world. Thanks Dwayne

RODNEY B. on 8/26/2014
Rating: 5 out of 5 stars

This location gave excellent customer service. I wasn't happy about the fact that my truck was not available and a smaller truck had to be given to me even though I called a day before to confirm my reservation . This caused me to be inconvenienced and well as me having to leave some personal belongings at the location. My multiple trips due to the small truck made my move a nightmare. I hope no one else have to experience this.

TEMIIT J. on 8/24/2014
Rating: 3 out of 5 stars

A message was left for a manager to call me as I left the keys for the lock I purchased for the lock . I wanted the keys mailed to my home in NY. I realized I left the lock keys on the ring for the truck when I returned it , The manager did not return my call.

LESTER S. on 8/23/2014
Rating: 5 out of 5 stars

Great location, helpful service.