U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DAVID S. on 10/28/2014
Rating: 4 out of 5 stars

All was good.

SHARONDA H. on 10/28/2014
Rating: 4 out of 5 stars

When I dropped off the truck I accidentally left my parking pass in the window, so I called that AM to let them know I'll be by to get it. When I got there they claimed they didn't see it but as I was leaving I passed it posted in the window so I had to turn around to get the key........FYI I'm very unhappy about the price I paid

Christopher W. on 10/27/2014
Rating: 5 out of 5 stars

Keep doing what you are doing. Always a pleasure to utilize your services. The new elevator is a great addition.

JOHNYE B. on 10/27/2014
Rating: 1 out of 5 stars

I was overcharged. I called immediately upon receipt of the charge. I was transferred to an out of state office that could not correct it. So I drove back to the U-haul location and spoke to Shelby. She saw that I was incorrectly charged : charged for 2 days instead of 1 and billed 197 miles @ .29. The contract was for 1 day for 78.00 that included the first 100 miles before the .29 per mile. She did not have authority to make the correction. I am still waiting for the manager to correct the error. If its not done by noon, I will make another trip. I should bill them for mileage for 2 trips to correct there error!

JEFF H. on 10/26/2014
Rating: 1 out of 5 stars

I was unhappy with the fact that I went into our Board St. location and set up the rental (which is where I returned a trailer I had rented 6 months before) and told them I wanted to pick it there the following week. The order was done, and the MORNING I was to pick the trailer I was called and told to pick it up at the Lombardy locaiton which not being from Richmond I was not sure where it was and the gentiman said he could not send me directions to it only give me the street address. I had rented this trailer 6 months before as my wife and I had to relocate to the area for 6 months while I had a transplant for cancer. I was really thrown back that the day I was to pick up the trailer they moved my pick up location to another place.

TORRI M. on 10/26/2014
Rating: 3 out of 5 stars

When I called the staff at this location, they were not very helpful or knowledgeable.

Vivian S. on 10/23/2014
Rating: 4 out of 5 stars

Excellent customer service from Dawn and Ben.

SUZANNE D. on 10/21/2014
Rating: 3 out of 5 stars

The location was experiencing a computer problem with a financial institution that resulted in very poor service, though the fault was not theirs. As frustrating as it was to spend more than an hour picking up a truck, I don't think our experience was typical. The manager could not have been more helpful once he was brought into the situation. There was also a problem with one of the packing blankets that we rented. It ended up being damp, and had taken the finish off of a desk when we unwrapped it at our destination. We have no way of knowing whether the packing blanket was placed in an area of the truck that had not been dried after cleaning, whether the fact that the movers packed it upside down was a problem (as the desk sat on the damp blanket for 18 hours, or whether the movers that packed us did something to cause the problem. All we know was that when the furniture was unwrapped at our destination, a large section of the top of a desk was white.

MAYA V. on 10/20/2014
Rating: 4 out of 5 stars

the pick up truck we rented smelled very strongly of cigarettes/swisher sweets cigars. I would have liked the attendant assisting customers outside with trucks to acknowledge me sooner- instead of just go about his business (something like "i'll be right with you" would suffice)

MARCO M. on 10/18/2014
Rating: 4 out of 5 stars

Desk person didn't know the correct inside floor dimensions of the trucks. Other than that, everything was great!

Wesley A. on 10/18/2014
Rating: 5 out of 5 stars

Friendly staff, clean facility. Would recommend!

TRINETTE M. on 10/17/2014
Rating: 3 out of 5 stars

Ensure the back of truck is clean

shonica s. on 10/15/2014
Rating: 1 out of 5 stars

Make rates more clear about local and long distance trips .

WILLIAM M. on 10/14/2014
Rating: 4 out of 5 stars

Truck was pretty beat up but it ran ok. The Fuel Economy gauge was broken however. $1.29 / mile was the most I've ever seen a company charge. I only went 119 miles but WOW, an additional $153 charge was hard to accept.

TORLONDA H. on 10/13/2014
Rating: 3 out of 5 stars

The customer service over the phone is what needs to be improved. I was on a call with a gentleman & in the middle of me talking he just hung up & transferred my call with out saying anything. You need to find out who took my call that day & Fire him ASAP!!!!!

ERIC T. on 10/13/2014
Rating: 4 out of 5 stars

The staff was very helpful and friendly

ALAN P. on 10/12/2014
Rating: 3 out of 5 stars

Needed a pickup and trailer. Went to one location who set the rental up at another location. While going to the new location was called and directed to a third location. Needless to say I was late and got a call stating I was late for my rental pick up time and was asked if I still needed the rental. Yes and I'm arriving here now was my answer. I would have thought the pickup and trailer would be setup and ready, I was wrong. They had to jockey around pickups to find mine, search for the trailer had to find a ball hitch... needless to say not the best check out I've had... but check in was quick and easy... all in all a successful rental...

WILLIAM H. on 10/11/2014
Rating: 1 out of 5 stars

You can ask your employees to read the contracts when checking in the vehicles after they are returned. The person who checked in my vehcle the next morning after I turned in the keys charged me $7.50 for gas after I had filled the tank slightly more than it was when I picked it up. I had to call and get this straightened out when I was supposed to be taking a test for my Cost Accounting class and the wasted time and energy cost me points on my test, which really makes me angry since I paid Juniata College $14,232 to study in their Master of Accounting program this semester.

EDWARD R. on 10/6/2014
Rating: 4 out of 5 stars

Tow Dolly's are difficault enough.You should look into adding a Fenger Side Marker Lite. It would HELP for night time traveling for/to referance the location of the dolly too road lane.

TIMOTHY L W. on 10/2/2014
Rating: 4 out of 5 stars

I was told there would be a key to the lock that was on the roll-up door and there was none. I turned the lock at my drop off point and informed the cashier.

JACQUELINE R. on 10/2/2014
Rating: 4 out of 5 stars

Keep doing what you're doing

HEATHER H. on 10/2/2014
Rating: 5 out of 5 stars

This was the nicest, cleanest, most professional U-haul Center that I have ever worked with. Everything was ready to go exactly when they said it would be. The staff was quick, knowledgeable, friendly and courteous. The BEST!

BRITTANY C. on 10/2/2014
Rating: 5 out of 5 stars

Keep up the great customer service.

LUCK J. on 9/27/2014
Rating: 4 out of 5 stars

Billing is incorrect and has not been corrected. I declined your insurance yet in was included on my billing statement against my credit card. Clerk is aware but manager has yet to respond

ANNE M G. on 9/24/2014
Rating: 3 out of 5 stars

The location is a bit "tight" to get around in. However, the signage to find it is quite good because it would not be easy to find otherwise.