U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

RODNEY B. on 8/26/2014
Rating: 5 out of 5 stars

This location gave excellent customer service. I wasn't happy about the fact that my truck was not available and a smaller truck had to be given to me even though I called a day before to confirm my reservation . This caused me to be inconvenienced and well as me having to leave some personal belongings at the location. My multiple trips due to the small truck made my move a nightmare. I hope no one else have to experience this.

TEMIIT J. on 8/24/2014
Rating: 3 out of 5 stars

A message was left for a manager to call me as I left the keys for the lock I purchased for the lock . I wanted the keys mailed to my home in NY. I realized I left the lock keys on the ring for the truck when I returned it , The manager did not return my call.

LESTER S. on 8/23/2014
Rating: 5 out of 5 stars

Great location, helpful service.

EBONY C K. on 8/22/2014
Rating: 3 out of 5 stars

I had a horrible experience with u haul and will never use them again. All I wanted to do was get a smaller truck, I could have built a truck from a dump site with less trouble than what u haul put me through.

JOHNS T. on 8/22/2014
Rating: 5 out of 5 stars

Excellent facility... The gentlemen working accepted the trailer and had me ready to go within 2 minutes..They were exceptional..very courteous and professional...

KATHERINE F. on 8/21/2014
Rating: 3 out of 5 stars

The staff changed my drop off location from what I had selected when I made my online reservation. This was extremely inconvenient and annoying. Why do you have customers set up all of the details of pick up and drop off if the information is not retained and changed. My time was wasted trying to plan my trip.

William T. on 8/20/2014
Rating: 4 out of 5 stars

Busy, but staff was helpful. No problems.

KATHY N. on 8/19/2014
Rating: 5 out of 5 stars

Returning a vehicle is quick and easy if you don't want to wait for an employee to check you out, they'll email you the final charges. Otherwise, the wait may be quite long with 20 trucks being returned at the same time, and only 3 employees checking vehicles in. Reserved a dolly and when I got there they'd run out.

Elizabeth J. on 8/19/2014
Rating: 3 out of 5 stars

I have been to this location 4 times, and every time, there is a very long line. There definitely needs to be more service representatives on staff. There is also a dire need for more parking.

ALLIE K. on 8/19/2014
Rating: 5 out of 5 stars

Very friendly, very efficient, explained everything

COLLEEN S H. on 8/18/2014
Rating: 2 out of 5 stars

The manager was not helpful. I've rented UHauls several times before & have been extremely impressed with the prior UHaul representatives - informational & helpful.

GEORGE P. on 8/18/2014
Rating: 5 out of 5 stars

Not where I had chosen for the pick-up...was offered a $50 credit but only on my next rental, not this one. I was not happy.

John B. on 8/17/2014
Rating: 2 out of 5 stars

Did not get any notification. Scheduled Truck and tow dolly rental online at one location. Went to location to discover my reservation was moved to another location and was scheduled. Would have been nice to know what was going on. The new location was under staffed but very friendly. Save for one individual who seemed to just stand around and try to dictate to the others. It was clear they were on the same job level. Helpful in the future: Information. Otherwise a busy experience.

KIMBERLY J. on 8/17/2014
Rating: 3 out of 5 stars

Location needed additional staffing. Too many people for one person.

JAMES S. on 8/17/2014
Rating: 5 out of 5 stars

overall, excellent experience. Made a tough move much easier.

PHILLIP R. on 8/17/2014
Rating: 4 out of 5 stars

Very helpful staff.

FOSTER J B. on 8/16/2014
Rating: 4 out of 5 stars

I booked the rental online for a one way rental. When I picked up the rental I realized I had selected the wrong drop off location. I asked the gentleman behind the counter about correcting this. He told me that I had to contact the location I had selected and let them know in case they planned on renting it out. I called that location several times and no one ever answered. When I tried to leave a voice message the machine cut me off. I had to have a friend in my drop off city go to location I had originally selected and tell them that I was dropping off somewhere else. I cannot imagine that this could not have been taken care of at the pickup place.

DANIEL M. on 8/16/2014
Rating: 5 out of 5 stars

very good

Michael T. on 8/16/2014
Rating: 5 out of 5 stars

Everyone was professional, helpful, and courteous.

VINCENT M. on 8/16/2014
Rating: 4 out of 5 stars

The Outside Techs We're Great Being Short Staffed And Amount Of Returns The Had. And the heat.

STEPHANIE J. on 8/14/2014
Rating: 4 out of 5 stars

The only thing that was a little annoying is that we had to drive to another Uhaul location 30 minutes away to get a tow dolley. It was not super convientent for us.

JESSE P. on 8/14/2014
Rating: 1 out of 5 stars

Tell customers when you are overbooked and that they need to use a company that can deliver what they say they can. I contacted customer service seeking some sort of compensation and received nothing but excuses for all of the short comings. Every aspect of my reservation was changed less than 24 hours prior to pick up except the drop of location. When I called to complain I was told I would be contacted by a representative in 72 hours. I never received a phone call or email. I called back over a week later and in not so many words I was told "sorry bout your luck" we can't do anything for you. Horrible company. I will never use again.

SHAMIKA B. on 8/14/2014
Rating: 1 out of 5 stars

Since June I've had nothing but poor services from uhaul! From the rental truck to unauthorized payments and especially poor customer service! The manager lance, has no interpersonal communication skills and definitely doesn't know how to talk to customers! I have closed one of my storage units as of today and will be closing the other here soon

CRYSTAL J. on 8/13/2014
Rating: 1 out of 5 stars

I was sent from west broad location to the downtown broad location and I had to wait for the staff to find the key to the truck once they already swiped my card 1st. My card shouldnt have been swiped until i had the vehicle. It was a big inconvience and terrible customer service. Which put me way behind my moving schedule being that it took u guys an hour at least just to find the key. Then on top of all that my card was swiped more than once and my funds better be released 48 hrs from now. Moving is stressful enough than to add more to the circumstances. I will go threw my bank and any other channel needed to rectify the situation.

HAROLD Y. on 8/13/2014
Rating: 5 out of 5 stars

no conment now