U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Karima A. on 9/1/2014
Rating: 3 out of 5 stars

When I went in, even though I had reserved the truck online and entered exactly what I wanted, and completed the express check in info, I still had to stand there and answer the same questions. I felt there was no reason to do the express check in. The inside of truck was nice and clean, but when I got to my house and opened the back there were roaches in the truck. I killed at least 3. I called Uhaul immediately and spoke to Victoria. Believe that was her name. She was very polite. For me the worst part was paying. I was shown 2 amounts. Conor said the higher amount was for if I was paying cash. When he ran my card, I asked him again about it. He said don't worry about it, it wouldn't charge. Whe I dropped the truck off and the other guy went over the papers with me, and showed me the total. He said that was all I would be charged. That was wrong. When i pulled up my account, the 1st chargè was charged. It's not pending. Had I used my bank card I would be in trouble. Not sure if I would recommend this to anyone or come back again

MYCHEAL D. on 9/1/2014
Rating: 4 out of 5 stars

Overall great experience

MICAH R. on 9/1/2014
Rating: 1 out of 5 stars

i picked up a 26 foot on the 30th aug. i rented it til 10 pm. i returned it at 5 pm. so, 5 hours early. i was called on monday sep 1 saying i had not returned the truck. i was charged two additional days all at once. when i went back to sort this out, i was told the lot guys messed up and didnt check it back in when it was actually returned on the 30th. this is pretty rediculous and i will not ever rent a truck here at this location again. i do a good amount of business too, if you look me up...micah ross....youll see. i only trust the mechanicsville va storage location on elm. and will only do future business there. the manager there is on point and would not have aloud mistakes like this under her watch. as a manager myself, i can tell you....not under mine either. someone at lombardy should at the very least get a written warning.

MUHAMMAD A. on 8/31/2014
Rating: 1 out of 5 stars

Long lines, one person ringing us all out, took us 30 minutes to go through the process, by the time i had gotten to the front she said i would need a reservation, stepped out made a call got back in line another 30 minutes. Spent 50 minimum for a supposed 20 dollar van.

chris w. on 8/31/2014
Rating: 2 out of 5 stars

Too busy had to wait a while for pickup as well as drop off for a trailer. Needs more team members. I will go to another location next time.

dajeane t. on 8/31/2014
Rating: 2 out of 5 stars

Need more help at this location. It was way too packed for just two representatives. One of which clearly didn't want to be there.

VIOLA N. on 8/31/2014
Rating: 1 out of 5 stars

Employees need to be more knowledgeable when customers come in, and get out their seats to make sure things work and storage is accessible. GM cannot be reached.

AUTO PAINT SUPPL C. on 8/29/2014
Rating: 5 out of 5 stars

Thank You Mr Jeremy Dunn for your prompt service on helping us rent the truck. Auto Paint Supply Co. Jimmy Myers

Cheryl J. on 8/28/2014
Rating: 1 out of 5 stars

I would never use your services again.as for your next customer ; I pity them. Its more cost effective to rent enterprise.

Michael W. on 8/28/2014
Rating: 5 out of 5 stars

Customer service is a dying art in today's business company's that do well standout as your pickup location did! Awesome help from the guy hooking up to the trailer to the lady working my contract!!

DWAYNE H. on 8/28/2014
Rating: 5 out of 5 stars

Keep doing what you do.Best staff members in the world. Thanks Dwayne

RODNEY B. on 8/26/2014
Rating: 5 out of 5 stars

This location gave excellent customer service. I wasn't happy about the fact that my truck was not available and a smaller truck had to be given to me even though I called a day before to confirm my reservation . This caused me to be inconvenienced and well as me having to leave some personal belongings at the location. My multiple trips due to the small truck made my move a nightmare. I hope no one else have to experience this.

TEMIIT J. on 8/24/2014
Rating: 3 out of 5 stars

A message was left for a manager to call me as I left the keys for the lock I purchased for the lock . I wanted the keys mailed to my home in NY. I realized I left the lock keys on the ring for the truck when I returned it , The manager did not return my call.

LESTER S. on 8/23/2014
Rating: 5 out of 5 stars

Great location, helpful service.

EBONY C K. on 8/22/2014
Rating: 3 out of 5 stars

I had a horrible experience with u haul and will never use them again. All I wanted to do was get a smaller truck, I could have built a truck from a dump site with less trouble than what u haul put me through.

JOHNS T. on 8/22/2014
Rating: 5 out of 5 stars

Excellent facility... The gentlemen working accepted the trailer and had me ready to go within 2 minutes..They were exceptional..very courteous and professional...

KATHERINE F. on 8/21/2014
Rating: 3 out of 5 stars

The staff changed my drop off location from what I had selected when I made my online reservation. This was extremely inconvenient and annoying. Why do you have customers set up all of the details of pick up and drop off if the information is not retained and changed. My time was wasted trying to plan my trip.

William T. on 8/20/2014
Rating: 4 out of 5 stars

Busy, but staff was helpful. No problems.

KATHY N. on 8/19/2014
Rating: 5 out of 5 stars

Returning a vehicle is quick and easy if you don't want to wait for an employee to check you out, they'll email you the final charges. Otherwise, the wait may be quite long with 20 trucks being returned at the same time, and only 3 employees checking vehicles in. Reserved a dolly and when I got there they'd run out.

Elizabeth J. on 8/19/2014
Rating: 3 out of 5 stars

I have been to this location 4 times, and every time, there is a very long line. There definitely needs to be more service representatives on staff. There is also a dire need for more parking.

ALLIE K. on 8/19/2014
Rating: 5 out of 5 stars

Very friendly, very efficient, explained everything

COLLEEN S H. on 8/18/2014
Rating: 2 out of 5 stars

The manager was not helpful. I've rented UHauls several times before & have been extremely impressed with the prior UHaul representatives - informational & helpful.

GEORGE P. on 8/18/2014
Rating: 5 out of 5 stars

Not where I had chosen for the pick-up...was offered a $50 credit but only on my next rental, not this one. I was not happy.

John B. on 8/17/2014
Rating: 2 out of 5 stars

Did not get any notification. Scheduled Truck and tow dolly rental online at one location. Went to location to discover my reservation was moved to another location and was scheduled. Would have been nice to know what was going on. The new location was under staffed but very friendly. Save for one individual who seemed to just stand around and try to dictate to the others. It was clear they were on the same job level. Helpful in the future: Information. Otherwise a busy experience.

KIMBERLY J. on 8/17/2014
Rating: 3 out of 5 stars

Location needed additional staffing. Too many people for one person.