U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Caitlin H. on 9/2/2015
Rating: 4 out of 5 stars

That parking situation is really awful for the amount of traffic that needs to go through there. Otherwise, awesome.

Shannon F. on 9/2/2015
Rating: 1 out of 5 stars

I paid to rent a dolly and yet, there was no dolly in the truck and the customer service agent did not give me one. Usually Uhaul has a dolly locked in the cab, so I did not think to ask for it. I got all the way to my location and had no dolly to move my things. Also, it would help if this location answered their phone.

Kenneth P. on 9/1/2015
Rating: 5 out of 5 stars

Very good experience.

KALANDRA G. on 9/1/2015
Rating: 3 out of 5 stars

Everyone needs to give out the same information when a question is asked. Motorcycle trailers should be able to return to any store. I don't think if someone is traveling from South Carolina that you expect them to drive all the way back there to return the trailer to the same location.

RUSSELL K. on 9/1/2015
Rating: 5 out of 5 stars

Tell the customer in ADVANCE that you will be putting a hold on a person's credit card in advance.

CLARK O. on 9/1/2015
Rating: 4 out of 5 stars

Made my return easy and painless. Exactly what I hoped for and expected.

SEREN S. on 8/31/2015
Rating: 5 out of 5 stars

The truck rented had poor steering control.

CAROLANN P. on 8/28/2015
Rating: 5 out of 5 stars

Awesome service by professional staff.

NADINE M. on 8/28/2015
Rating: 5 out of 5 stars

Thank you to the staff from the front desk to the gentlemen who helped me prepare my truck. I also had a storage unit for a few months and anytime I had a question or concern everyone was knowledgable and accommodating. Thank you again and please tell the staff they do a wonderful job.

LANDED M. on 8/28/2015
Rating: 1 out of 5 stars

The truck was horrible. It had an exhaust leak which was leaking into the cab. It made us both sick and my eyes were watering so bad I could barley drive. The dash was filthy with tape holding it together and every vent that was supposed to be across it was busted and gone. The brakes didn't work well and the transmission slipped. The steering was so far out of alignment the steering wheel had to be rotated 45 degrees to stay straight. It was a constant battle to drive it and stay on the roads. When we complained the guy at the counter looked at me like I was stupid and asked what I wanted? Acted like I was crazy for complaining. This truck would fail an inspection by any State. It was dangerous to drive both to the passengers and to control it toward other drivers. It's an embarrassment to your company that this truck was sent out and further emabarasing how it was handled at the counter.

LARRY J. on 8/27/2015
Rating: 5 out of 5 stars

The day I rented this truck from U-Haul was a very busy day, the day when leases end near a big college. Despite the constant flow of customers, all the employees were very helpful and courteous and friendly. I was very impressed by the professionalism displayed at this U-Haul location!

Emily C. on 8/25/2015
Rating: 4 out of 5 stars

Misunderstanding about the reservation, but manager recovered and made this a good experience.

paula y. on 8/25/2015
Rating: 4 out of 5 stars

The staff members at the front desk were friendly and professional. The person who hooked up the trailer was very nice and represented U-Haul in a very professional way.

WILLIAM P. on 8/24/2015
Rating: 5 out of 5 stars

Nothing. Everyone was helpful and friendly. Went out their way to make a good experience for us.

Sharnee R. on 8/23/2015
Rating: 4 out of 5 stars

I just want to complement Jeffery on his supreme customer service, even at the beginning when we couldn't find the entrance to the building . He directed us and made sure that we got on our way smoothly. His customer service was superb!!!

MARY P. on 8/23/2015
Rating: 5 out of 5 stars

Make sure that the equipment is clean on the inside and outside. Other than that the service was outstanding

AUBRA M. on 8/23/2015
Rating: 1 out of 5 stars

I would not recommend anyone to use u-Haul ever again

Erica N. on 8/21/2015
Rating: 5 out of 5 stars

The van's right side view mirror was cracked which made changing lanes quite difficult. There was also a liquid spill in the cup holders when I received the van which added to a stale smell. Otherwise the van ran well and the gas mileage was great! Great customer service as always.

KIMM H. on 8/21/2015
Rating: 5 out of 5 stars

it was an easy pickup and drop off. Guy who got the truck was pleasant.

JOE C. on 8/19/2015
Rating: 1 out of 5 stars

Lied about rates and drop off location costing me more money

THOMAS M. on 8/19/2015
Rating: 5 out of 5 stars

Everything was good.

WILLIAM J. on 8/18/2015
Rating: 5 out of 5 stars

Have some manager specials

JAMES J. on 8/18/2015
Rating: 5 out of 5 stars

I dropped the truck off after hours. No problems.

Michael L. on 8/18/2015
Rating: 3 out of 5 stars

evERYTHING WENT WELL. sTAFF WAS PROFESSIONAL AND FRIENDLY.

NATHAN S. on 8/18/2015
Rating: 2 out of 5 stars

The website reservation system is designed to hook the sale without regard to user preference. It may be "my fault" for not noticing but my attempt to book at one U-haul location only to unknowingly be booked at another does not make for a pleasant service experience. Also, once I realized they booked my reservation at a location that I did not want I needed to call the new location to let them know I'd be late since they were about to close for the day. When I called the local 804 # for this Richmond location to explain they said all the right things. I get there with 2 minutes to spare and the employee at the reservation desk explained that I never spoke to a woman there since he was the only one there all day. He continued on to say the # rings out to a call center in Arizona. I don't have an issue with that, but the call center should have communicated my conversation to the local brick & mortar location. They did not. This very easily could have made an already poor customer experience even worse. U-haul clearly has their processes set up to hook the sale (at any cost) and to trim costs on customer support. I'm willing to pay a few more dollars to get a better experience so I'll be looking for other vendor options next time.