U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DEBORAH H. on 8/4/2015
Rating: 1 out of 5 stars

Customer service reps need to do a better job at explaining the payment options. My rep did not tell me about me the deposit when I asked her why I had two different totals on my receipt. I am very upset about the lack of service on this matter.

KIMBERLEY H. on 8/4/2015
Rating: 2 out of 5 stars

One of the counter agents was rude and more interested with her night life. The other was slow and repeated the same questions even after I had already answered them. Not great customer service. The parking lot was a night mare. The guy outside who hooked me up was a great help.

WILLIAM R. on 8/3/2015
Rating: 3 out of 5 stars

There should be some form of accountability for equipment dropped off after business hours. I was charged for having the equipment longer than 24 hours.

keegan z. on 8/2/2015
Rating: 3 out of 5 stars

A clearer key dropoff box would be nice. Had to figure out what was meant by the third item needing dropoff, finally determined it was the tag attached to the key. A diagram would have been preferable.

DAVID N. on 8/2/2015
Rating: 5 out of 5 stars

There was quite a bit of congestion at the top of the ramp where trucks arrive. It was difficult to find parking for the truck and my personal car.

ANTHONY H. on 8/2/2015
Rating: 3 out of 5 stars

the return process could have been better organized. There was limited personnel to handle returns

KEVIN Y. on 8/2/2015
Rating: 4 out of 5 stars

They did a great job for being a collage town , very impressed !

DARLENE R. on 8/2/2015
Rating: 5 out of 5 stars

Make sure that when a person calls to say they are running late that they note it in the record so the reservation doesn't get cancelled. However, I spoke to a Steven and he fixed the reservation and was Very Very helpful. Lastly, the gentlemen that checked me out when I returned the truck on Aug 1st was also very helpful.

CURTIS G. on 8/2/2015
Rating: 5 out of 5 stars

Fantastic! Staff was super friendly, knew their jobs, and communicated with each other and customers politely! Will definitely use this location again when the time comes - THANK YOU!

David B. on 8/2/2015
Rating: 5 out of 5 stars

Very busy at check-in, but staff was efficient and the wait was not too long.

Alex K. on 8/2/2015
Rating: 5 out of 5 stars

Easy in, easy out.

Mark S. on 8/1/2015
Rating: 5 out of 5 stars

Best U-Haul experience I have ever had

DAVID L. on 7/31/2015
Rating: 4 out of 5 stars

Heavy volume handled by calm friendly staff!

BILL H. on 7/31/2015
Rating: 1 out of 5 stars

When a customer has a reservation, you should honor it. We drove 4 hours only expecting the equipment we reserved to be waiting for us. 15 minutes before arriving, UHaul nonchalantly called to tell us it was not. As it was the last day of the month and my daughter had to vacate her apartment that day or carry over her lease to another month, it was a nightmare.

Annette J. on 7/30/2015
Rating: 3 out of 5 stars

Prices

JENNIFER S. on 7/29/2015
Rating: 1 out of 5 stars

I was charged for 2 dollies when requested and only received 1. Picking up truck the parking lot exit was blocked by a fork lift and when I asked if they could move up to let us out the fellow shouted back if I was on the clock more money for his pocket with no attempt to move fork lift. A few people there were kind and helpful but a couple were down right hateful.

RICHARD M. on 7/29/2015
Rating: 3 out of 5 stars

Site was cluttered with vehicles, making it hard to maneuver drop off

BENJAMIN H. on 7/29/2015
Rating: 4 out of 5 stars

Between being told to wait for an individual to show me a truck and meeting the guy who led me to my truck i waited 45 min. Usually I wouldn't care, but I was the second customer of the morning. How can you be tat far behind that early in the morning. I had a seven o clock reservation. got there at 6:45 and left just before 8...

David H. on 7/27/2015
Rating: 1 out of 5 stars

It should not take two hours from the time I walk in until I walk out with my equipment. The staff should also be a bit less sassy.

JAMES M. on 7/26/2015
Rating: 4 out of 5 stars

Don't make reservations if they can't be honored... PS I was charged $40 for returning the huge trailer in Richmond rather than the Eastern Shore but didn't feel that I needed to drive the thing (now empty) through Hampton Roads -- three tunnels, 2 bridges and beach traffic and pay extra for bridge tolls because of it's size.

Kathy H. on 7/26/2015
Rating: 4 out of 5 stars

Took way to long to find someone when returning the equipment. Returning U-Haul vehicles were blocking the way out and we couldn't find anyone checking them in.

JUDITH H. on 7/25/2015
Rating: 4 out of 5 stars

When we did not call and let the staff know that we were keeping the van a couple of extra days, they were very nice about it. Even though we were pretty unprofessional in doing this.

SHARM G. on 7/25/2015
Rating: 1 out of 5 stars

Poor customer service

ROBERT R. on 7/24/2015
Rating: 4 out of 5 stars

Nothing. Excellent service.

TOM R. on 7/24/2015
Rating: 5 out of 5 stars

The overhead door was difficult to close and lock. Perhaps it needs lubricated or aligned.