U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

EDWARD B. on 7/23/2014
Rating: 3 out of 5 stars

We were told to reserve a truck, and that doing so would let us have a free storage space. We were not told to reserve a storage space. This made things more difficult then they needed to be for us, no 24 hour spaces were available on the day we rented the truck which was what we were planning around. On the other hand everyone was very nice and helpful, just wish we'd known about reserving a storage space. That part sucked.

ARQAM A. on 7/23/2014
Rating: 5 out of 5 stars

Quick, easy and efficient. Love the over night return option

WILLIAM E M. on 7/22/2014
Rating: 5 out of 5 stars

Nothing! Excellent and well run location!

Leslie W. on 7/22/2014
Rating: 4 out of 5 stars

Overall, good customer service, good communication. The vehicle was practically new and operated well. The back was spotless but the passenger area was sticky on the floor, and had an odor of cigarette smoke. This was obviously from previous user. The personnel at this location were helpful and courteous.

STEVEN H. on 7/22/2014
Rating: 5 out of 5 stars

Great experience. Well organized and helpful, and GREAT prices on boxes.

NYARINDA A. on 7/21/2014
Rating: 4 out of 5 stars

Service was relatively quick and customer service was good.

THOMAS P H. on 7/21/2014
Rating: 5 out of 5 stars

This was the best experience I've ever had with UHaul. They were organized, efficient, professional, and friendly. I was stunned, but very pleased.

RITESH B. on 7/21/2014
Rating: 5 out of 5 stars

Great

JAMES S. on 7/20/2014
Rating: 2 out of 5 stars

Way to much business for only two check-in people.Took way to long.

ANNA Y. on 7/20/2014
Rating: 5 out of 5 stars

I was an hour late bringing the truck back because my move took longer than I anticipated. I was moving to a 3rd floor apartment and going up and down those stairs just took a lot longer than I thought. The lady who called me from the store to remind me the truck was due back was fairly rude during our conversation. I understand the need to track down equipment and make sure everything is ready for the next customer, but there should be a little bit of understanding from the employees that sometimes moving doesn't go as planned and if the truck is still filled with my stuff there is only so much I can do. Keeping me on the phone to explain that other customers are waiting is actually taking up more of my time that I could be using to unload the truck and get it back to you.

BRIAN C. on 7/20/2014
Rating: 1 out of 5 stars

The attendant inside was extremely rude and provided very poor customer service . Her attitude and demeanor was below the typical reproach of a customer- employee interaction. Safe to say I will not be returning to this location again

MARY F L. on 7/20/2014
Rating: 4 out of 5 stars

I Was the 1st person there @7 am. Very fast check out. I reserved the entire 24hrs but they wanted a return time. I said maybe 3 he said 4 and put it on the paper wk. I wasn't able to return until 530. I had to call so they could make note of this. Overall was a smooth experience. However, I made a reservation for exactly one month later the same day that I made this reservation. When I called to extend the return time. The one mo later reservation could not be found. The lady put in another reservation for the next mo and told me I would receive an email confirmation. A day later the first rental receipt is in my inbox....no confirmation of the 2nd reservation? ???

STEPHEN A. on 7/20/2014
Rating: 5 out of 5 stars

There were pads and a dolly in the truck that I did not reserve. The staff left them in the truck, but sealed them so I could not use them without paying--I would rather the staff take them out of the truck so they didn't take up space and be unavailable to me without me incurring another rental fee.

Daniel L. on 7/20/2014
Rating: 5 out of 5 stars

Staff was friendly and helpful even though it was a very busy morning.

BEVERLY R. on 7/19/2014
Rating: 5 out of 5 stars

The seated area of the truck smelled horrible. While the service I received from each individual was excellent, it was quite obvious that Uhaul does not maintain the cleanliness of its trucks.

john t. on 7/17/2014
Rating: 2 out of 5 stars

The rental truck that I received, was dangerously low on engine oil. The low oil light came on, so I had to stop, check the level and add 4quarts of oil. Which set me back from my schedule arrival time. I am very disappointed that I received a vehicle with no oil in it, the situation could have been a lot worse.

JOHN K. on 7/16/2014
Rating: 4 out of 5 stars

a little difficult to navigate in to this location.

JOHN W C. on 7/16/2014
Rating: 3 out of 5 stars

Chose one location for pick up. Went there and had the pre-rental inspection performed. Two days later, received a confirmation call and scheduled my arrival time. Went to location at appointed time only to be told the trailer wasn't there and that I had to go to another location. Didn't know where that location was but found it, fortunately. Went in and presented the paperwork directly to the clerk. He sent me outside to meet with a helper. Helper showed me one trailer then hooked up a different trailer. Instead of checking the lights before doing the hook up, the helper connected the hitch and put on the safety chains. After connecting the lights, they didn't work. He said, "We've been trying to fix this trailer for a week." He then proceeded to hook up the first trailer. I suggested he try the lights before going through the entire process again. Now that the trailer was connected and everything was working, I had to go back inside and meet with the clerk again. Of course, by this time, I wasn't the only customer there. I had to wait in line for him to help five other customers who came in after me. Why couldn't my paperwork have been processed when I arrived?!?! It was now 58 minutes after my appointed pick up time. Fortunately, the trailer performed well on its 800-mile journey. I chose a drop-off spot near my final destination. I was told to drop off the trailer at another location. I went online to find out where that place was and its operating hours. Operating hours weren't listed, so I tried to call. No answer on Saturday. I called the toll-free number and was told I needed to contact the scheduling department to drop it off at a location that was open on Sunday. During the call transfer, I got cut off. I called back, explained situation to a different associate. This one gave me the scheduling number before trying to transfer. Got cut off again, but called scheduling directly. Associate who answered said, "I don't know why he told you to call me. You need to speak with the local drop off location. I already told him that." I explained I got cut off, so the associate wasn't able to tell me that. Scheduling transferred my call to the closed location. The phone was answered by a machine that told me to hold on until someone could assist me. That wouldn't be possible until Monday morning (it was now Saturday afternoon). I hung up and went online to U-Haul.com to see if I could make the change online as it states in the contract. Web site said error occurred and to try back later. After a 30-minute wait, same thing. So I tried to use the online chat feature. Explained the situation all over again. Online chat associate told me the scheduling number I was given was incorrect and she gave me another number. She said I should ask to speak with a supervisor since the first scheduling person couldn't help me. After speaking to two additional folks at this new number, the final person told me I could d

MEGAN G. on 7/16/2014
Rating: 3 out of 5 stars

Great location, but I arrived within 10 minutes of closing time, and personnel were clearly irritated and dismissive. Because they were "closing soon," they would not review my contract with me and the equipment I was returning, and they indicated I should just leave the keys to the Uhaul and it would be processed in the morning.

SUSAN M. on 7/14/2014
Rating: 5 out of 5 stars

The entire experience from the 800 number to the key drop was great. Thank you!

TAMMY A g. on 7/14/2014
Rating: 1 out of 5 stars

Anything would be an improvement I would never rent from them again

Robin H. on 7/14/2014
Rating: 5 out of 5 stars

Drop off location was convenient and easy to find. Drop off was easy and fast. We can recommend this drop off site. Excellent rental experience.

Quentin P. on 7/14/2014
Rating: 4 out of 5 stars

At least one more employee in the office. Only one at the desk, there was a long line of customers.

regina s. on 7/13/2014
Rating: 5 out of 5 stars

Customer service and vehicle were both excellent!

JACLYN T. on 7/13/2014
Rating: 2 out of 5 stars

Uhaul trucks were all backed up to the point where you couldn't even turn in. Service was incredibly slow.