U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Special Operating Hours

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JOSHUA W F. on 7/28/2014
Rating: 3 out of 5 stars

Manager Lance Lalonde was at the register and was very rude, and short with me through the whole process. He never once made eye contact with me and seemed angry the entire time. He slammed my drivers license and credit card on the counter when he was done with them and treated his employees with the same disrespect he showed me

NAOMI P B. on 7/27/2014
Rating: 5 out of 5 stars

service was very good- got me out quickly with everything we needed for a smoothe moving experience. The location is ideal for moving students from VCU

vickie s. on 7/27/2014
Rating: 5 out of 5 stars

Great customer service even though we arrived earlier than expected!

garrett w. on 7/27/2014
Rating: 1 out of 5 stars

Have better customer service. Lot of confusion going on over there. Not going to use that place anymore unless I really have to.

JUSTIN N S. on 7/27/2014
Rating: 4 out of 5 stars

Put one or two more individuals up front to assist customers on Saturdays, since I am sure that is your busiest day. I, along with several other customers had to wait around 30 minutes for service to pick up and drop off equipment merely because the one or two employees that were working the front were overwhelmed.

Chuck R. on 7/27/2014
Rating: 3 out of 5 stars

An improvement would be having more than 1-2 individuals to check out/in vehicles. It took 45+ minutes to return my truck. The ladies in the office were not overly sympathetic to the concern when I and others, trying to return equipment, brought up the issue.

STEVE p. on 7/26/2014
Rating: 3 out of 5 stars

We had a 7-11 rental, arrived at 7:00 to check in but because you had only one check in person it was almost 7:30 before we received our truck. When a second check in person came to help, he did not take people in order of arrival. Someone who came after was called to register, even though as it turns out they had their rental all day. Very poor management of check in.

ENOCH H. on 7/26/2014
Rating: 1 out of 5 stars

They took more money than they should

Lawrence B. on 7/26/2014
Rating: 3 out of 5 stars

When somebody reserves a trailer at a certain location a week in advance. The trailer should be there. I should not get an email the night before saying I can pick one up over 1 hour away

moe r. on 7/25/2014
Rating: 1 out of 5 stars

Ther was one employee and 7 custumers it took mee 1.25 hours to get my rental done

sam d. on 7/24/2014
Rating: 5 out of 5 stars

Linda, at the front desk, was incredibly knowledgeable, efficient and helpful. The best I've seen in the UHaul system. Thank you.

EDWARD B. on 7/23/2014
Rating: 3 out of 5 stars

We were told to reserve a truck, and that doing so would let us have a free storage space. We were not told to reserve a storage space. This made things more difficult then they needed to be for us, no 24 hour spaces were available on the day we rented the truck which was what we were planning around. On the other hand everyone was very nice and helpful, just wish we'd known about reserving a storage space. That part sucked.

ARQAM A. on 7/23/2014
Rating: 5 out of 5 stars

Quick, easy and efficient. Love the over night return option

WILLIAM E M. on 7/22/2014
Rating: 5 out of 5 stars

Nothing! Excellent and well run location!

Leslie W. on 7/22/2014
Rating: 4 out of 5 stars

Overall, good customer service, good communication. The vehicle was practically new and operated well. The back was spotless but the passenger area was sticky on the floor, and had an odor of cigarette smoke. This was obviously from previous user. The personnel at this location were helpful and courteous.

STEVEN H. on 7/22/2014
Rating: 5 out of 5 stars

Great experience. Well organized and helpful, and GREAT prices on boxes.

NYARINDA A. on 7/21/2014
Rating: 4 out of 5 stars

Service was relatively quick and customer service was good.

THOMAS P H. on 7/21/2014
Rating: 5 out of 5 stars

This was the best experience I've ever had with UHaul. They were organized, efficient, professional, and friendly. I was stunned, but very pleased.

RITESH B. on 7/21/2014
Rating: 5 out of 5 stars

Great

JAMES S. on 7/20/2014
Rating: 2 out of 5 stars

Way to much business for only two check-in people.Took way to long.

ANNA Y. on 7/20/2014
Rating: 5 out of 5 stars

I was an hour late bringing the truck back because my move took longer than I anticipated. I was moving to a 3rd floor apartment and going up and down those stairs just took a lot longer than I thought. The lady who called me from the store to remind me the truck was due back was fairly rude during our conversation. I understand the need to track down equipment and make sure everything is ready for the next customer, but there should be a little bit of understanding from the employees that sometimes moving doesn't go as planned and if the truck is still filled with my stuff there is only so much I can do. Keeping me on the phone to explain that other customers are waiting is actually taking up more of my time that I could be using to unload the truck and get it back to you.

BRIAN C. on 7/20/2014
Rating: 1 out of 5 stars

The attendant inside was extremely rude and provided very poor customer service . Her attitude and demeanor was below the typical reproach of a customer- employee interaction. Safe to say I will not be returning to this location again

MARY F L. on 7/20/2014
Rating: 4 out of 5 stars

I Was the 1st person there @7 am. Very fast check out. I reserved the entire 24hrs but they wanted a return time. I said maybe 3 he said 4 and put it on the paper wk. I wasn't able to return until 530. I had to call so they could make note of this. Overall was a smooth experience. However, I made a reservation for exactly one month later the same day that I made this reservation. When I called to extend the return time. The one mo later reservation could not be found. The lady put in another reservation for the next mo and told me I would receive an email confirmation. A day later the first rental receipt is in my inbox....no confirmation of the 2nd reservation? ???

STEPHEN A. on 7/20/2014
Rating: 5 out of 5 stars

There were pads and a dolly in the truck that I did not reserve. The staff left them in the truck, but sealed them so I could not use them without paying--I would rather the staff take them out of the truck so they didn't take up space and be unavailable to me without me incurring another rental fee.

Daniel L. on 7/20/2014
Rating: 5 out of 5 stars

Staff was friendly and helpful even though it was a very busy morning.