U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DAN B. on 9/21/2014
Rating: 5 out of 5 stars

quick friendly service

Gary S. on 9/19/2014
Rating: 4 out of 5 stars

The truck has over 75000 miles on it. It was a little dirty on the inside. the windshield needed a good cleaning on the inside as well as the outside. The wiper fluid reservoir was full but did not pump fluid onto the windshield. After about 1000 miles, the oil light came on and I put in 3 quarts of oil. I should have received another truck when I saw that the cab was dirty and smelly, but did not. I would recommend that this truck be removed until full maintenance has been compmleted.

Marshall T. on 9/17/2014
Rating: 4 out of 5 stars

bed of rental was not completely clean. was not aware of it until I got to my destination. But I was responsible for making sure it was clean before I pulled off. I will still continue my business with this location.

Josephne G. on 9/15/2014
Rating: 3 out of 5 stars

We left some crates in the truck, and was told this morning that they were not there. This concerns me.

SOUMYARANJAN S. on 9/14/2014
Rating: 4 out of 5 stars

The vehicle needs to be maintained. My Uhaul truck has low tire pressure and the driver side door was not getting locked properly.

MARGARET D. on 9/14/2014
Rating: 3 out of 5 stars

I was charged 5.00 for 8.2 miles...never go there again due to that..not at all what I was told when said be between 5 and 9 miles. Really reaching to take advantage of customers.

David E. on 9/13/2014
Rating: 5 out of 5 stars

The guys were really hustling. I was there prior to my appointment and even tho they were very busy they got me out of there 8 a few minutes.

LEE H. on 9/13/2014
Rating: 5 out of 5 stars

Space is at a premium at this location. Employees do the best they can to utilize every square inch of it. My hat off to them for providing excellent service despite the close quarters.

JOSEPH O. on 9/9/2014
Rating: 4 out of 5 stars

Needs a bigger lot for rentals and customer vehicles. It was difficult to maneuver out of the lot.

David A. on 9/5/2014
Rating: 4 out of 5 stars

Great customer service.

Michael I. on 9/2/2014
Rating: 4 out of 5 stars

the person who helped me (i think his name was ricky smith) was very, very helpful, friendly and a strong reason why i would come back to this location

LeeAnn Y. on 9/1/2014
Rating: 4 out of 5 stars

Representative was very helpful and quick.

BILL R. on 9/1/2014
Rating: 3 out of 5 stars

clearly marked lines at check in area.

Georges W. on 8/30/2014
Rating: 3 out of 5 stars

I was told that I would be able to have a free storage rental to put my furniture in by the gentleman that took my original contract once I have the truck loaded and want to go and to put my furniture in the storage I was told because I was not using a one way that I would have to pay $59 for a months worth of storage which I only needed one night I was very upset because we had loaded the truck I feel this is extremely poor customer service

Jeffrey G. on 8/29/2014
Rating: 4 out of 5 stars

Thanks. Have typically had good experiences with this location except one reservation mix up years ago which is understandable, stuff happens and that mix up didn't impair the safety of our travel like the lights on the trailer did.

LANCE R. on 8/28/2014
Rating: 4 out of 5 stars

Larger location!

JOHN P. on 8/26/2014
Rating: 4 out of 5 stars

I miscalculated my fuel and left 12 gallons more than required, about $40. They would not reimburse me. If I came back 12 gallons short, you would find a way to charge me. This is just wrong.

ROGER K C. on 8/26/2014
Rating: 1 out of 5 stars

Truck 30 miles from where I expected it to be. RIC staff called my NC #, not my RIC #, so I did not know about the change of location. This cost my driver and me hours of lost time. Extra miles on truck was not adjusted for. U-Haul = RIPOFF

Christopher V. on 8/24/2014
Rating: 5 out of 5 stars

New trucks needed

JERRY D. on 8/24/2014
Rating: 4 out of 5 stars

very busy. Drop off personal were really busy. Was simple to drop off paperwork

LORI B. on 8/22/2014
Rating: 4 out of 5 stars

Appreciated U-Haul helping us to locate a 5x8 that was closer to our home. Thanks! College student moved in for year 2. See you next time!

CURTIS T. on 8/22/2014
Rating: 5 out of 5 stars

Have at least 2 people working at all times.

Michael J. on 8/20/2014
Rating: 5 out of 5 stars

Excellent customer service

Barry G. on 8/20/2014
Rating: 5 out of 5 stars

The 3 people that helped me, Mary, Horice, and Marquis, should be cloned and sent to all the stores. They gave curtious and fast service. I have rented from other Uhaul stores and none have been as professionally run as this store. Thanks for the great service.

MARION B. on 8/18/2014
Rating: 4 out of 5 stars

Van was missing a spare tire.