U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ROBERTA V. on 7/1/2015
Rating: 1 out of 5 stars

The truck I was given to use was not properly maintained. Serious front end issues, rough transmission and a lot of other problems. This truck should not be on the road.

SCOTT L B. on 6/30/2015
Rating: 3 out of 5 stars

Know the difference between utility dolly and furniture dolly. Call them hand truck and flat dolly to help customer and service associates.

Emily P. on 6/30/2015
Rating: 3 out of 5 stars

The AC in the front cabin was not working properly and it was about 97 degrees with the heat index.

RUSS P. on 6/30/2015
Rating: 4 out of 5 stars

I was billed for three days when I returned this trailer the same day. Trying to get someone on the phone to handle my credit problem has been impossible. REF#871252. Thanks

Clem U. on 6/30/2015
Rating: 1 out of 5 stars

Equipment returned 6/28/15. Charged 2 extra days to credit card through 6/30/15.

JESSICA G. on 6/29/2015
Rating: 1 out of 5 stars

I called to change my reservation from Saturday to Sunday. The call center assisted me and assured me the truck would be available for the same number of hours. However, when I showed up at the location I was informed that the truck had to be back an hour earlier than I had been previously told. The man at the front desk was very unhelpful and unapologetic - essentially said he had no idea why I had been told as such, and that the call center shares a system with them and they see all the same information. All in all, he said there was nothing to be done and shrugged. I would not recommend this location to anyone else in the area and plan to use a different company for future moving needs.

Molly S. on 6/28/2015
Rating: 5 out of 5 stars

online registration was very helpful in speeding up the pickup process. also, loved the option of dropping off truck and getting an email confirmation of final contract terms.

WESLEY H. on 6/27/2015
Rating: 4 out of 5 stars

My reservation online was for 24 hours; however, when I picked up the Truck, I was told that my reservation was till 4pm. Obviously, I was upset. Thankfully, Mary was working with me and made the situation right by giving me a discount and reserving another truck starting at 4pm. Please, if you change the reservation, make sure your customer is told about it. Next time, I may go with another company due to this problem.

JOHN p. on 6/26/2015
Rating: 5 out of 5 stars

Really nothing. Was very impressed with the whole thing. Truck was clean, easy to drive, well maintained. Renting and 'turning in' quick and easy. GOOD JOB

Bruce p. on 6/25/2015
Rating: 4 out of 5 stars

nothing, employees and service was great

DAN K. on 6/24/2015
Rating: 5 out of 5 stars

Good crew - very friendly place!

MICHAEL W. on 6/23/2015
Rating: 4 out of 5 stars

It just so hapens the truck I received this past weekend Is the same truck I rented in may and I was not pleased. The truck is old and was not functioning properly. The power stering did not function . After disengaging the brake the alarm remand on the entire time. The noise the engin made was frightening This time a noticeable difference was noted. The engen not easy to start and made loud noise At first . But was manageable after The brake alarm is fixed and the ac works good on these hot days.that's to be thankful for,thanks

EVAN O. on 6/21/2015
Rating: 5 out of 5 stars

I had an urgent need for a short use of a truck to take home a special order from Lowes that was too big for my car. U Haul was fantastic: prompt response, immediate availability, and excellent value in solving my problem quickly.

Kevin M. on 6/21/2015
Rating: 4 out of 5 stars

Nothing that I can think of. The crew you all have there was courteous & friendly. Was a very clean transaction during a very difficult time. Thanks

linda c. on 6/19/2015
Rating: 2 out of 5 stars

Check engine light on when started vechical also it took 1 hour to get vechical

Guy G. on 6/16/2015
Rating: 4 out of 5 stars

Waited a long time in the store before someone was able to help me.

courtney C. on 6/15/2015
Rating: 5 out of 5 stars

While our truck was equipped with Air-conditioning, it was not cooling. Thank you, Mary and all for taking care of us! The move went smoothly!

KIA M. on 6/14/2015
Rating: 4 out of 5 stars

Another great experience at this location. The staff went above and beyond. Friendly and courteous. They even assisted us with something not related to the rental service. I also note that when we arrived there was a bit of a crowd. The agents in the store were quick and efficient. No complaints from other customers and certainly none from me! Thanks again!

Colin L. on 6/13/2015
Rating: 5 out of 5 stars

The customer service was exemplary and the truck performed well. Final bill even came in under the estimate.

RICHARD W. on 6/11/2015
Rating: 5 out of 5 stars

The Sales staff was very friendly and personable. They weren't just order takers - they were great to deal with. Made it so much easier. Thank you

kenneth d. on 6/11/2015
Rating: 3 out of 5 stars

The reservation process was very efficient

Gisela P. on 6/10/2015
Rating: 5 out of 5 stars

No complaints. Service was fast and efficient. Vehicle was clean.

KELLY R. on 6/10/2015
Rating: 3 out of 5 stars

Excessive amounts of oily residue and fragrance in the truck. Inside windows very dirty.

GERSHAM P. on 6/9/2015
Rating: 4 out of 5 stars

great customer service.

barbara w. on 6/5/2015
Rating: 5 out of 5 stars

Very nice professional and helpful