U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DONNIE O. on 12/19/2014
Rating: 3 out of 5 stars

The truck reeked of cigarette smoke...actually it was so bad that I almost threw up. Back of bay light did not work, hard to see in the dark. I was told when I rented the truck it came with straps (which I needed) and it did not. When I picked up the truck, I just checked in and given the key. Your associate never walked me to the truck, showed me anything. Had to walk back in to ask two questions and he never left the counter. I had rented a Penske truck a few weeks ago and was given the white glove treatment. I was checked in, the associate pulled the truck up, we walked the truck to make sure there was no damage. She climbed into the truck and showed me everything. I really appreciated that extra mile Penske took. At this time I would never recommend UHaul to anyone. Thanks Donnie Osborne

JASON H. on 12/19/2014
Rating: 5 out of 5 stars

Another great experience. Keep it up!

MORRIS S. on 12/14/2014
Rating: 5 out of 5 stars

The employees were very help and patient. Excellent customer service.

Jeanne J. on 12/10/2014
Rating: 5 out of 5 stars

Excellent Customer Service Representative

Michael S. on 12/8/2014
Rating: 4 out of 5 stars

The truck was dirty and full of cigarettes when I received it. And then when I turned it in i was charged a 25 dollar cleaning fee.

GREG B. on 12/7/2014
Rating: 5 out of 5 stars

The 2 gentlemen were very friendly, explained everything to me and made it a pleasant experience.

PAUL H. on 12/6/2014
Rating: 4 out of 5 stars

The staff was excellent and did not expect to get this trailer as quickly as we did. Great work from your staff at the Broad St location.

Michael M. on 12/4/2014
Rating: 4 out of 5 stars

Just ask the customer before assuming that an e-mailed receipt is OK

fahiem F. on 12/4/2014
Rating: 5 out of 5 stars

Very great people

Kai B. on 12/3/2014
Rating: 5 out of 5 stars

The gentleman who helped me was helpful, patient, personable and provided efficient and swift customer service. Thank you

sandra w. on 12/3/2014
Rating: 4 out of 5 stars

The lady that handled our transaction was great. She recommended things that were very helpful.

MATTHEW M. on 12/2/2014
Rating: 4 out of 5 stars

The only thing that concerned me was that initially they charged me for 20 more miles than I drove but they took quick action to resolve it and adjusted the charges.

MESCHA L. on 12/2/2014
Rating: 1 out of 5 stars

Worst experience ever

EDWARD P F. on 12/2/2014
Rating: 3 out of 5 stars

the people were very friendly and helpull. there was a disconnect between the national U-Haul reservation system and the local office. Reservation at 8am was delayed until 11am because the only mechanic had a doctors appt. local manager should be matching up staff availability and reservations timing and contacting customers about schedule changes. the delay was a pain. the staff was friendly.

robert h. on 12/2/2014
Rating: 5 out of 5 stars

None at this time

DAISY T. on 11/25/2014
Rating: 5 out of 5 stars

Nothing the guys were very friendly and they answered my questions .fast pace I would highly recommend this uhal ...

ilka T. on 11/24/2014
Rating: 5 out of 5 stars

Need to fallow with the contract agreement, before any charges

charles m. on 11/23/2014
Rating: 5 out of 5 stars

The individual who signed us in and at the end out, was quick, efficient and friendly.

kathleen c. on 11/22/2014
Rating: 4 out of 5 stars

We had a great experience from beginning to end. Will definitely use again! Thanks

LUTHER T. on 11/18/2014
Rating: 5 out of 5 stars

Great customer service! Speedy service! Mary and her crew are wonderful! Thank you so much!!

niquian m. on 11/14/2014
Rating: 5 out of 5 stars

Thanks for your services.

BRENDAN P K. on 11/12/2014
Rating: 4 out of 5 stars

I have used this u-haul location a few times. each time the associates have made everything move very quickly and smoothly, no time wasting which I really appreciate.

CHRIS K. on 11/11/2014
Rating: 2 out of 5 stars

The needle in the truck was not accurate so I end up overpaying and filling up the vehicle without receiving any credit back or at least a swap between the miles I drove. Not happy with the overall customer experience that I received.

Todd m. on 11/10/2014
Rating: 4 out of 5 stars

Great service!

ANTHONY N. on 11/8/2014
Rating: 3 out of 5 stars

Not sure how you figured we were 14 miles over allocated mileage. Truck renters need to get to their destination, off load, before returning the truck. Charging customers for doing this is cheap. I paid $6.25, a small amount that adds to millions to you BUT poor service. You're better than your competition but not good enough to attract me again.