U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ANDREW M. on 5/27/2015
Rating: 5 out of 5 stars

Everything went great, easy out/easy return. See you again!

sathanandan p. on 5/26/2015
Rating: 5 out of 5 stars

second time I am renting from this location. Well organized. Staff was great. Picked up at 5, staff provided clear directions on how to handle after hours drop off. Will definitely use this place again.

Kim G. on 5/26/2015
Rating: 4 out of 5 stars

Nothing - the experience was the best we've ever had!

Peter B. on 5/25/2015
Rating: 5 out of 5 stars

I left a set of ratchet straps under the drivers seat, if they could just set them aside until I can swing by and pick them up, that would be great

Bryan H. on 5/25/2015
Rating: 4 out of 5 stars

The staff was great especially Yavon (?)

Jacob D. on 5/23/2015
Rating: 2 out of 5 stars

I ordered my U-Haul to be picked up from a location that was within walking distance of my apartment. I received a phone call five minutes before my reservation time which reminded me of the time of pick up, but not the location. After I walked to the U-Haul store location, I was informed that the pickup location changed due to lack of availability of cargo vans. I should have been informed via phone call, and that phone call should have come well before five minutes before the time of my reservation. When I called and brought it to the attention of U-Haul, they disregarded the mistake and my personal inconvenience. Very dissatisfied with how this was handled.

jim b. on 5/23/2015
Rating: 5 out of 5 stars

Staff were great! Very helpful and efficient!

tom m. on 5/21/2015
Rating: 2 out of 5 stars

I called the website # 2 days early to secure a truck for sunday the 17th -- turns out I was speaking to someone in AZ -- I'm a professional mover - we use U-Haul once or twice a month, all around the country, when we can't get our BIG truck near the home - in this case we weren't sure we would have enough room in the big truck - so I made it clear to the "reservation specialist " we needed a truck that we could take one way if needed { to our warehouse 70 miles away, to stay overnight to unload } apparently the first mistake was to book me a local truck by the reservation person - the next mistake was at the desk of broad street U-Haul - they gave me their "local" truck - said I must bring it back - did not offer me the option of another truck - said they can't change the deal - poopy - so 2 hours after we began the job- it became obvious we would need to keep the truck - So I began again - called broad street - told them I need a oneway truck - miraculously they had a truck for me - which because of necessity I also then rented - as I always get the good insurance - the whole job ran me about $300 instead of the expected $150 - overall - I have that screwed over feeling -

Justin R. on 5/21/2015
Rating: 4 out of 5 stars

Have enough staff ao when the store is opening someone can be ready to assust costumers coming in at opening. I sat few a few minute waiting to pick up my reserved truck that was scheduled for pickup at 7 am. Other than that the staff is excellent and always helpful

edgar g. on 5/20/2015
Rating: 3 out of 5 stars

Customer service in the inside of the store. The assistant (person who hooked the trailer up) was fine. Inside was too busy at the manager/cashier looked stressed.

Ruth S. on 5/19/2015
Rating: 5 out of 5 stars

I was very happy with the assistance I received from your associates, they were very helpful and pleasant. I would gladly recommend my family and friends.

Francesca M. on 5/18/2015
Rating: 5 out of 5 stars

Great service!!!

Keith G. on 5/18/2015
Rating: 3 out of 5 stars

I need the trailer for a few hours more than three days. Was charged a full four days and was limited to 4 hours on that 4th day. You really need to pro-rate the day, especially if you have a demand that it cannot be used the whole day. I paid for 4 days and only got 3.2 days.

Edwin R. on 5/18/2015
Rating: 5 out of 5 stars

Prompt and friendly service; great selection of equipment

DeMario S. on 5/18/2015
Rating: 5 out of 5 stars

Staff was Great!!!!!

PAT L. on 5/18/2015
Rating: 5 out of 5 stars

Your staff members were both very friendly and helpful!

Amanda S. on 5/17/2015
Rating: 4 out of 5 stars

I wasn't told a return time and was charged a 60 dollar late fee.

Tucker M. on 5/17/2015
Rating: 5 out of 5 stars

Sherrod and the guys were great at pick-up and return. Thank you, Tucker

james E. on 5/14/2015
Rating: 5 out of 5 stars

I have always had good experiences at this location. Staff is very friendly and helpful. Keep up the good work!

DONALD S. on 5/14/2015
Rating: 4 out of 5 stars

They were very helpful to help hook-up the trailer to our truck.

kevin g. on 5/13/2015
Rating: 2 out of 5 stars

Equipment didn't work properly and sales person had no desire to explain anything. While we were inside doing the contract he's on his phone texting the whole time. Horrible customer service, horrible experience. Never again will I use this location or uhaul.

BROWNING L a. on 5/13/2015
Rating: 5 out of 5 stars

The staff was very friendly and knowledgeable and very fast.

robert m. on 5/12/2015
Rating: 5 out of 5 stars

I honestly do not know that you could improve on the experience I had - thank you.

eileen w. on 5/11/2015
Rating: 4 out of 5 stars

I thought the staff was very good! Nice curteous and well informed

Michael B. on 5/10/2015
Rating: 2 out of 5 stars

Staff was friendly and professional. Truck was not washed/ cleaned but served its purpose.