U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Special Operating Hours


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

charles m. on 11/23/2014
Rating: 5 out of 5 stars

The individual who signed us in and at the end out, was quick, efficient and friendly.

kathleen c. on 11/22/2014
Rating: 4 out of 5 stars

We had a great experience from beginning to end. Will definitely use again! Thanks

LUTHER T. on 11/18/2014
Rating: 5 out of 5 stars

Great customer service! Speedy service! Mary and her crew are wonderful! Thank you so much!!

niquian m. on 11/14/2014
Rating: 5 out of 5 stars

Thanks for your services.

BRENDAN P K. on 11/12/2014
Rating: 4 out of 5 stars

I have used this u-haul location a few times. each time the associates have made everything move very quickly and smoothly, no time wasting which I really appreciate.

CHRIS K. on 11/11/2014
Rating: 2 out of 5 stars

The needle in the truck was not accurate so I end up overpaying and filling up the vehicle without receiving any credit back or at least a swap between the miles I drove. Not happy with the overall customer experience that I received.

Todd m. on 11/10/2014
Rating: 4 out of 5 stars

Great service!

ANTHONY N. on 11/8/2014
Rating: 3 out of 5 stars

Not sure how you figured we were 14 miles over allocated mileage. Truck renters need to get to their destination, off load, before returning the truck. Charging customers for doing this is cheap. I paid $6.25, a small amount that adds to millions to you BUT poor service. You're better than your competition but not good enough to attract me again.

Colin W. on 11/8/2014
Rating: 5 out of 5 stars

I have rented here before and this site is fantastic. Nice folks and a very nice store inside. This truck that I got, however, was a disaster. A few miles down the road, the check engine light came on. While I didn't notice a drop in performance, it was disconcerting in a truck loaded to the top with furniture. The fuel gauge bounced back and forth making it difficult to gauge fuel load so that upon returning the truck, I had to sit and wait for it to settle only to see that I needed more fuel so another trip to the gas station was needed. However, the most dangerous part of the truck was the steering. With a dead spot in the steering of about a foot, the truck shook and weaved on the road making a 14 mile trip scary and dangerous. Any speed over 25 mph caused the truck to shake violently. I checked the tires twice and with no visible problem, I had to conclude it was the steering and had to slowly make my way from site to site. I've moved several times and this was by far the scariest time I've ever had in a rental truck. It will not stop me from renting from them though as I know this must have been an anomaly.

KEVIN H. on 11/7/2014
Rating: 5 out of 5 stars


Aaron P. on 11/6/2014
Rating: 5 out of 5 stars

The return gas mileage was not correct in my opinion and the staff was very helpful and returned my money.

catherine c. on 11/5/2014
Rating: 5 out of 5 stars

I rented a van and the mat in the back could have been cleaned. I had covers but the mat was pretty dirty. Other than that people were great, van drove smoothly, would definitely rent again!

julie p. on 11/4/2014
Rating: 5 out of 5 stars

The representative was very knowledgeable and helpful. He got us processed in getting the vehicle and returning the vehicle way much quicker than I expected. He was kind and courteous through both processes.

MICHAEL G. on 11/4/2014
Rating: 4 out of 5 stars

Thank you, everyone was ever so helpful !

Stuart W. on 11/3/2014
Rating: 4 out of 5 stars

very quick customer response for paper work and out the door time.

Robin M. on 10/31/2014
Rating: 5 out of 5 stars

The gentlemen that waited on us was courteous and helpful. The service was great. No recommendations.

Frank L. on 10/30/2014
Rating: 5 out of 5 stars

All your associates did an outstanding job. Very satisfied with the interaction.

Erica E. on 10/29/2014
Rating: 5 out of 5 stars

Very easy.

LARRY L. on 10/24/2014
Rating: 5 out of 5 stars

Great Experience.

LADONNA W. on 10/23/2014
Rating: 3 out of 5 stars

I would suggest having more than two people working on a Saturday/Sunday. The wait in line was very long and I wasn't impressed.

TERESA P. on 10/20/2014
Rating: 1 out of 5 stars

To crowded. Only 1 counter person had to wait and they charged me for being late. This is a rip off using this company. I turned in my vehicle with the amount of gas that I was suppose to. They claimed they had to put in 8 gallons of gas and this is untrue. The vehicle had 1/2 tank when I got it and I returned it with 1/2 and they claimed 1/4 tank. I recommend people take a picture of the time you check out the vehicle and the time you return. Also take picture of the fuel gauge and mileage on checking out and returning.!!!!!!

Frances H. on 10/19/2014
Rating: 3 out of 5 stars

Waiting is excessive. There are never enough people working at this location. I've rented from this location many times and is consistently bad. Employees seem to be wearing many hats and try but they need three people working at all times on weekends!

WAYNE E. on 10/17/2014
Rating: 5 out of 5 stars

very helpful and it was an easy process

Maggie W. on 10/15/2014
Rating: 3 out of 5 stars

I had to wait about 15 minutes for someone to come out of the back and help me at the counter. My pickup time was 6:00. Once the gentleman did come out of the back, he was very friendly, helpful, attentive and provided excellent customer service. I wish I could remember his name because he was great - young guy with a goatee. If not for the long wait, I would have rated this as an excellent experience.

Sergio B. on 10/13/2014
Rating: 3 out of 5 stars

Keep a better eye !!on the equipment before given it to the costumer .