U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MELISSA R. on 8/30/2015
Rating: 4 out of 5 stars

Originally requested a 15-17 foot truck, on line confirmation indicated a 20 foot, had to call to request a smaller truck. Location for pick up was convenient.

Charles M. on 8/30/2015
Rating: 5 out of 5 stars

The staff was very nice to deal with, they asked questions to help me pick what I needed, they explain how the trailer work, when I returned it the same guys helped to make it easy, they where very busy but very friendly.even though some people where rude to them.

KAREN O. on 8/26/2015
Rating: 3 out of 5 stars

A bigger lot that is easier to get around.

Brian C. on 8/26/2015
Rating: 2 out of 5 stars

The bed of the truck was full of standing water and the staff was uncooperative.

michael h. on 8/26/2015
Rating: 5 out of 5 stars

Less Wai times especially after the reservation. I expected in and out processing ser if but that did not happen. I will continue to use this service whenever I'm in need.

THEODORE C. on 8/25/2015
Rating: 5 out of 5 stars

Gas reading was not accurate.

SARAH H. on 8/24/2015
Rating: 5 out of 5 stars

Polite and diligent staff, clean and accessible units, well lit and defined lot -- thank you!

JEFFERY m. on 8/24/2015
Rating: 4 out of 5 stars

nothing - everything was good

Hieu L. on 8/24/2015
Rating: 4 out of 5 stars

Put up a sign to say to park out back on the gravel lot so customers don't have to park twice? That was a very minor grievance though. Workers were nice and professional.

BLAISE J. on 8/23/2015
Rating: 1 out of 5 stars

Old trailer, side lights not working. Would not allow me to drop off at a nearer u-haul site near my residence. Customer service not flexible to customer needs.

DAWN N. on 8/22/2015
Rating: 1 out of 5 stars

I just pulled up my reciept to find I have been charged for 2 days and double insurance. I'm mad as hell and will be reporting to the better business burro and the department of commerce. I got back to the UHAUL location at 10:25 ten minutes before my turn in time and then had to stand in line for to even be asked if I needed help they saw me there they new I was back on time and still charged me double.

GEORGE K. on 8/21/2015
Rating: 5 out of 5 stars

I have rented pickups here several time and I've always had excellent service.

Dennis O. on 8/21/2015
Rating: 2 out of 5 stars

I previously reserved a cargo van, pick up time 10:00am, arrived 9:45am and the staff tells me that they overbooked and gave my reservation van to a gentleman just before I arrived. They did not even wait to see if I was cancelling or running late. I was given a 10ft truck instead at which I did not want but had to take to do a very important small job. The 10ft truck was not as easy to maneuver and it consumed more gas than I expected to use. I was very annoyed even though I was given a 10ft in place of the cargo van at the same price. From your records you can see that I used u-haul before but I will tell friends and relatives about this experience.

JANELLE P. on 8/19/2015
Rating: 3 out of 5 stars

More employees and terminals needed.

PHIL O. on 8/19/2015
Rating: 3 out of 5 stars

Employees shouldn't make customers wait just so they can finish conversations.

CURTIS J. on 8/19/2015
Rating: 4 out of 5 stars

Make sure the address on the website in the Quinton/ Richmond area is correct for U-Haul locations is accurate.

THOMAS Y. on 8/17/2015
Rating: 5 out of 5 stars

Reservation seemed to be mixed up when I got there. Counter clerk took care of it.

MICHAEL C. on 8/17/2015
Rating: 4 out of 5 stars

They need to keep the drop off area clear. I could barely pull in off the street. The truck in front of me had at least 50 feet free to pull forward. As trucks are checked in, they need to move the other trucks forward to make room for the next customer.

CHANEL H. on 8/16/2015
Rating: 1 out of 5 stars

I was told by an associate it was ok to bring the keys back at 8p. The office was closed so I dropped the keys on the drop box well before 8p and I was charged for two day rental.

BEBRA G. on 8/16/2015
Rating: 4 out of 5 stars

Staff was friendly and accomodating. Drop off was quick and efficient.

TOM D. on 8/16/2015
Rating: 5 out of 5 stars

Very efficient and professional operation. Customer service was Excellent! All charges were fully explained and estimated before hand. I highly recommend this location.

LOUIS S. on 8/16/2015
Rating: 3 out of 5 stars

The office was very clean and the staff were friendly. My truck, however, was not ready at the time I had reserved, and I spent 30 minutes waiting on them to bring it from an accessory parking lot, because it was rather busy.

Melissa M. on 8/14/2015
Rating: 3 out of 5 stars

The staff was extremely friendly and knowledgeable.

Joy B. on 8/13/2015
Rating: 3 out of 5 stars

The truck that was given to me had faulty brakes. Luckily I made it to the side of the road to wait for 4hrs for Uhaul to NOT show. I abandoned the truck at 10:30 pm to walk home. I was in a foreign state and alone. This was an incredibly frustrating experience as I was told to wait an additional 30 minutes every time I called to follow up with roadside assistance. Eventually, after waiting 4 hrs, I abandoned the truck. The new problem then was how was I to get back to my home state as that Uhaul truck was my transportation roundtrip!? A taxi was sent to me the next morning to carry me to another Uhaul station for a truck to get home in. Now, it has been a hassle to receive compensation from Uhaul.

BASIL H. on 8/13/2015
Rating: 4 out of 5 stars

Good job