U-Haul at Williamson

U-Haul at Williamson

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Address

2618 Williamson Rd
Roanoke, VA 24012

(540) 563-4981

(I-581 Exit 460e North Of Civic Center)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Roanoke, VA at U-Haul at Williamson

Moving to or from Roanoke, VA, 24012? Get FREE truck rental rate quotes at U-Haul at Williamson. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Roanoke, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Williamson

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Roanoke, VA.

Cargo vans and pickup truck rentals in Roanoke, VA

U-Haul cargo van rentals and pickup trucks in Roanoke, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Roanoke, VA, 24012. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Roanoke, VA, reserve a van for your moving needs from U-Haul at Williamson!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Warren B. on 7/22/2014
Rating: 4 out of 5 stars

Interior of truck (drink holder area) was dirty and needed a good cleaning. Clock on radio did not display correct time until I set it.

COURTNEY B. on 7/22/2014
Rating: 1 out of 5 stars

This location was absolutely terrible. I had movers that were supposed to meet me at my house that I had paid for for 2 hours, at 9:30 am. I was scheduled to pick up my truck at 9 am and no one was there. People were overloaded in the parking lot and there was no one to hear from or get in contact with. I called the main number, got in touch with a customer care center, then some one was finally sent over. No one got there until 10 am. Then I was stuck in a long line of people and there was only one person working which took forever. I ended up loosing an hour and a half of help from my movers. Not only did the place not open until ten, but the man that was supposed to open the store, when he finally arrived, he was VERY rude and obviously in a bad mood because he was late. He was very irritated when I requested a discount and didn't understand the receipt. He also told me that he was giving me a dolly to use for free, when I got home, to load the truck, there was no dolly in the truck. He told me it was in there but because I didn't check before I left, I had no dolly. As if my moving experience wasn't difficult enough, this made it off to a very bad start and I was really upset about the service at Williamson Road. It is absolutely pitiful and I would NEVER tell anyone to come to the Williamson Road UHAUL location. OR UHAUL in general for that matter. Because I was supposed to have the truck and I wasn't scheduled a location until I called and called and they finally got a pick - up location for me 2 days before my move. I will tell the people I know that are moving to hopefully just find a truck from a friend to help them move. I won't recommend UHAUL at ALL! I wouldn't waste another dime.

Rebecca B. on 7/21/2014
Rating: 1 out of 5 stars

Hire employees that know how to be on time. We waited 45 min for the store to open because the employee didnt show up. The manager knew about it, yet it was 9:45 before anyone arrived.

NATALIE V. on 7/20/2014
Rating: 2 out of 5 stars

Computers were down, making us late. No one seemed apologetic that I was waiting to rent. In addition, I got two different order confirmations: one with the correct pick up time and truck; the second with the wrong information. When I called, someone told me that I was called and confirmed the time change. No such phone call ever happened and I was transferred twice until someone was able to help me. I have had an unpleasant experience and am not sure I'll use Uhaual for my next move.

Albert T. on 7/18/2014
Rating: 5 out of 5 stars

Steve is the Best!

Mark M. on 7/14/2014
Rating: 1 out of 5 stars

Actually, send the CEO on undercover boss and find out why this site should be closed.!!!!! Order 17' truck response--they can't go one way. Plus there was a 17' in the parking lot?????? ordered 3 dozen pads, thank God I looked in the back of the truck. NONE. I ordered them, but I quess you can alter the order if none in stock???? He then proceeded to call around and found a location for me to pick up pads. Truck with trash under seats, Plus I can't believe you start customers off with filling up the gas tank if not full. No compenstation given for me to pick up pads, mileage or discount. NOW i would recommend Bruce Powell at Melrose site who stated yes 17' can go one way, he did adjust my mileage and gave me a discount on the pads. He apologize for the lack of customer service given to me at the pick up site.

daniel t. on 7/12/2014
Rating: 3 out of 5 stars

Completely fill up the tank on the truck before renting it out. So annoying to try to refill exactly where the original level was. Clean truck better before renting it out if expecting the rental customer to clean it prior to return. There was glitter all over my truck when I got it making me worry uhaul would Blame it on me. When calling in for a quote give full expected total without leaving out sales tax estimate.

JEAN B. on 7/10/2014
Rating: 5 out of 5 stars

Nothing. James and Ellie (?) very friendly and helpful on phone and in person

Nadean C. on 7/9/2014
Rating: 5 out of 5 stars

Great facility! The people are super nice and helpful, and the equipment is always in great shape! I will go out of my way to rent at this location in the future.

JOHN S. on 7/8/2014
Rating: 3 out of 5 stars

My major problem was that the pickup location for a enclosed trailer was an hour and 40 minutes away from the location I had asked for. I didn't find this out until the night before the pickup. So I got stuck with a flatbed trailer from Roanoke. Bad business logistics.

RICHARD S. on 7/8/2014
Rating: 3 out of 5 stars

The whole reservation process was absolutely horrible. I didn't know if I was even going to get a trailer.

Alicia H. on 7/6/2014
Rating: 5 out of 5 stars

Katy was very helpful and even stayed later to check us back in! She is a great asset to your company and made our moving experience seamless.

ALBERT T. on 7/5/2014
Rating: 5 out of 5 stars

Steve is very helpful and knowledgeable

BRYAN H. on 7/1/2014
Rating: 4 out of 5 stars

This is a good location for picking up a truck.

ANITA D. on 6/29/2014
Rating: 5 out of 5 stars

Just a compliment. . These people that processed my complete customer experience were wonderful. We got our truck and dropped off with no waiting or bad service!!! And that includes customer sevice center too. Excellent job!!

gary c. on 6/27/2014
Rating: 5 out of 5 stars

nothing, they were very professional and courteous,

CORY J. on 6/23/2014
Rating: 3 out of 5 stars

Worst experience with Uhaul. Reserved a 26 foot truck and was guarenteed pick up at the Melrose location. Went to pick up the Uhaul and the truck was not there. The Customer Service Rep was no help and gave poor service. Will never use Uhaul again.

ALBERT T. on 6/19/2014
Rating: 5 out of 5 stars

Great Uhaul Experience. Knowledge Staff

roy m. on 6/15/2014
Rating: 3 out of 5 stars

Cramped, crowded lot.

brandon b. on 6/14/2014
Rating: 2 out of 5 stars

the morning shift team member was not very customer happy, like he had a bad start.

MEGAN O. on 6/12/2014
Rating: 3 out of 5 stars

Difficult to get out of town if you are not from Roanoke or not accustomed to driving with a trailer. I also asked for a trailer initially from one of the three U-Haul sites in Christiansburg and ended up receiving a U-Haul trailer about an hour drive away in Roanoke. I will not recommend ordering a U-Haul online after this experience.

CHRIS L. on 6/11/2014
Rating: 5 out of 5 stars

Staff was great. Drop off was very easy.

HELEN H. on 6/8/2014
Rating: 3 out of 5 stars

Charged two day rental when should have been one day even to attendant was told only one day wanted and had only been reserved for one day. Refused to alter until trailer was returned. Home office no help either. Error was due to attendant showing pickup at 1:44 pm with due back time 2:00 pm next day. Manager was not in and I requested he call. He did the next day and wanted to know what I needed as if he had not been advised. Have rented from UHaul many times and never had problems. This location will not be used or recommended by me in the future. I am very disappointed in the way this was handled.

BRIAN W. on 6/7/2014
Rating: 3 out of 5 stars

This was the worst experience I could have ever imagined with a moving company. The system you use to rent out your trucks is absolutely horrible. After reserving a truck over a month before the day we need it we find out ON OUR MOVING DAY, once all of our belongings were moved out onto paved driveway, that the truck had been rented to a customer that walked in the day before for an overnight. The customer DID NOT have the truck back at the time they were supposed too so it sent us on a wild goose chase trying to find a truck. Not to mention this was 2 hours past the time we had alotted for moving help. So a 10am pickup in Lynchburg VA moved to a 2:30p pick up in Roanoke VA, which by chance was luck bc the customer turned the truck back in earlier. We will be contacting higher mgmt Monday morning. I WILL NOT recommend this company to anyone. We know now to find another company that has better procedures and policies. This company made our moving day even more difficult.

CHAD A. on 6/3/2014
Rating: 3 out of 5 stars

This has nothing to do with the pick up location. U-Haul has a messed up online system for reserving equipment. I made my reservation online and when it came time to pick up my trailer, it hadn't arrived. When the employee called the individual that had the trailer, he/she had been told they could keep it for an extra day. Somehow, this information wasn't in the U-Haul computer system and I had to take a different trailer. It all worked out for me but, had I needed that specific type of trailer, I would have been out of luck. I had taken the day off of work and I would have wasted a vacation day if my items didn't fit.