U-Haul Moving & Storage at Salem Turnpike

U-Haul Moving & Storage at Salem Turnpike

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Address

3434 Salem Trnpk
Roanoke, VA 24017

(540) 344-3709

(Left Off Hwy 419)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Roanoke, VA at U-Haul Moving & Storage at Salem Turnpike

Moving to or from Roanoke, VA, 24017? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Salem Turnpike. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Roanoke, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Salem Turnpike

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Roanoke, VA.

Cargo vans and pickup truck rentals in Roanoke, VA

U-Haul cargo van rentals and pickup trucks in Roanoke, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Roanoke, VA, 24017. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Roanoke, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Salem Turnpike!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ALISHA J. on 7/24/2015
Rating: 5 out of 5 stars

Provide a discount for continued service overall. Staff is friendly and helpful.

CHARLOTTE H. on 7/20/2015
Rating: 5 out of 5 stars

Welcome emails should reflect both parties.

MONICA J. on 7/15/2015
Rating: 5 out of 5 stars

I had the worse time in trying to get a truck. I had a truck reserved for pickup on 07/10/15 @6:45pm @ the location on Hersherburger Rd Roanoke Va. I went there to only find out that it was done over the phone incorrectly but needed a 20' truck, they put me down for a 17' and also they put me down to only have it for 4 hours...then the c.s. rep there in the store told me to go over to Melrose Ave location and that they had 1 ready for me 20' and would be aware that I am coming to get that one...Got there and it was a mess...too much to type so I AM EXPECTING SOMEONE TO CONTACT ME ASAP AS I AM VERY DISSATIFIED OF UHAUL CUSTOMER SERVICE REPS AND THE WAY THEY ALLOW THE EMPLOYEES TO CARRY THE COMPANY...I MAY BE REACHED AT 540-915-1820. MY NAME IS MONICA JOHNSON

ALISHA J. on 7/14/2015
Rating: 5 out of 5 stars

Please ensure that if someone pays for 24 hour service that it is activated at that time so one would not have to was time, other peoples time, gas and money. Overall every employee at Salem Tpke is exceptionally friendly and helpful. And come to think of it, it was the call center rep who was suppose to active the 24 hour access not Salem Tpke. So corporate needs to have a tutorial on that. Thanks

MURRAY W. on 7/2/2015
Rating: 3 out of 5 stars

When I reserve a specific size truck 3 weeks in advance from a specific location, I don't want to find out the day before I'm scheduled to pick it up that not only do I have to go out of my way to another location but I also have to take a larger truck. Normally a larger truck for the same price is good but in this case I chose a smaller truck because there was no room to maneuver a larger truck. When I really need a certain size truck I will likely go to someone else.

MARK L. on 7/1/2015
Rating: 4 out of 5 stars

The U-Haul truck are always clean and good working order. The U-Haul personnel are fine. My reservation was a disaster!!! My reservation was placed a week in advance for a 10" truck with pick up in Christiansburg, VA. Everything was confirmed with emails and texts. About 20 hours before pick up, I was informed my 20' truck was available in Roanoke, VA...about 35 miles away!!! This ruined all my plans, was terribly inconvenient and caused me great problems. TRIPLE CHECK YOUR RESERVATION!!!

MICHELLE S. on 6/26/2015
Rating: 4 out of 5 stars

still not sure why I was charged 42 instead of 20.00

STEVEN C. on 6/21/2015
Rating: 4 out of 5 stars

thanks and have a blessed night when I picked up the truck the first time I called him and let him know about the front not being cleaned and letting them know that the oil thing up on the dance was saying need to be change thank you God bless

KURT L. on 6/20/2015
Rating: 5 out of 5 stars

The service was GREAT

JERRY W. on 6/18/2015
Rating: 5 out of 5 stars

Both employees I dealt with were very cordial, helpful, and welcoming. If anyone I know needs a U-Haul from this part of town, I'll tell them these are good folks.

CHARLES M. on 6/16/2015
Rating: 5 out of 5 stars

The representative was very helpful friendly and knowledgeable. He made the whole process simple and easy. Pick up & delivery were quick and painless.He is the employee we as U-Haul customers want but do not always get. Get more people like him.

KATHERINE C. on 6/14/2015
Rating: 4 out of 5 stars

Quickest drop off ever and guy was very friendly and helpful about answering questions to find local mall! (My first few hours in the city and needed to buy supplies!)

CHRIS M. on 6/3/2015
Rating: 5 out of 5 stars

the system needs some tweaks more clearly defined reservation availability

William H. on 5/31/2015
Rating: 5 out of 5 stars

The truck was clean. It drove smoothly and handled well. The A/C kept me cool on the hot day that it was. All 3 employees that helped me with the reservation, the pick-up and the return were very courteous and helpful. Thank You!

Donna R. on 5/30/2015
Rating: 4 out of 5 stars

When a reservation is made, make sure the equipment is there at the time the reservation is made, or don't let a customer make the reservation. There was very little communication with me unless I made it happen.

julia m. on 5/24/2015
Rating: 3 out of 5 stars

We did not get our truck on time it was late .

CHRIS S. on 5/24/2015
Rating: 5 out of 5 stars

I couldn't have asked for more. Excellent experience with all personnel. Will definitely use this location when I need equipment again. Thanks

waliydah e. on 5/16/2015
Rating: 5 out of 5 stars

This was the best experience I ever had renting with uhaul!! both gentlemen where polite, they explained everything and answered all my questions. your workers are awesome and I will only rent from this location.

Michael J. on 5/13/2015
Rating: 1 out of 5 stars

Worst rental experience I've ever had. To be fair, the location listed above for the review was not as bad as I've rated here- the problems all occurred at the 2902 Hershberger Rd Roanoke location and thus my order had to be transferred to the Salem Turnpike location. However, because my reservation was transferred, it seems the system will not let me review the original location. The following review is for the Hershberger Rd location only: The store itself was dirty & very disorganized- looked more like a flea market than a national chain store. On arrival, they could not find my reservation despite the fact that I had a printed copy with the reservation number on it. When we went to hook up the trailer, it was not the one I reserved online. Turns out they had rented that one earlier in the day. When I asked him to find one at another location, he seemed to not know how to do that. Finally, he called someone and after explaining several times what had happened, he was able to find one at the Salem tpke location. Then, to add insult to injury, he was unable to refund my credit card. After trying unsuccessfully several times, he tried calling his manager only to have it go directly to voice mail each time. This went on for fifteen minutes. I finally asked him if there was someone else he could call for help, he replied "no". I suggested he call a helpline or customer service, which after trying his manager yet again, he finally did. After spending over an hour at this location, I was finally able to leave, albeit without a trailer. By that time, there were four other customers waiting to be served. (I will say, the second location was much more organized and only took about 10 minutes total to complete my reservation and hook up to go) If I have any choice in the matter, I will avoid UHaul rentals entirely in the future even if it means spending more.

MARK H. on 5/1/2015
Rating: 5 out of 5 stars

Great customer service at location

Hugh D. on 5/1/2015
Rating: 5 out of 5 stars

Would prefer to have equipment full - not at 5/8 full at pickup - took 14 gallons and additional stop before loading - - Makes it easier to know that at turn in the truck needs to be full and not have to try to get it back over the 5/8 level before turning in. Just a suggestion.

William M. on 4/29/2015
Rating: 4 out of 5 stars

very nice facility and the service was great.

lyn m. on 4/26/2015
Rating: 5 out of 5 stars

Everything was great. The reservation, pick up and return were quick and easy. Thank you!

charles m. on 4/7/2015
Rating: 5 out of 5 stars

The young gentleman that set me up was as good as one could ask for.

SKINFIT ESTHETIC M. on 3/31/2015
Rating: 5 out of 5 stars

Salem Turnpike location was awesome, the staff were friendly both on the phone & in person. I will definitely use this location if I need there service.