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U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

 

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CASTULO R. on 4/22/2014
Rating: 1 out of 5 stars

I will never rent another truck again. I had the worse experience ever. I rented a truck on 4/2/14. I purchased additional insurance so that I didn't have to pay if in an accident. Well some guy backed into the truck while it was parked. I had to pay $150.00 for deductible. Now the insurance company GEICO is giving me the run around. Very disappointed!!!

diane d. on 4/15/2014
Rating: 5 out of 5 stars

nothing the guy was very friendly and hellpful with my question

ALEXIS H. on 4/13/2014
Rating: 2 out of 5 stars

Senrita was very friendly and extremely helpful. She made sure I understood everything and helped me look over the truck for damages before I took it. Only critisicm would be that's its not in a great neighborhood. There was trash and broken glass EVERYWHERE on the side walks and street.

EDWARD B. on 4/8/2014
Rating: 3 out of 5 stars

I was charged a 30.00 fee for gas but it only needed 18.00 which I was also charged that is outrageous

sheila c. on 4/6/2014
Rating: 4 out of 5 stars

There was a malfunction in the window handle. Make sure the trucks are well maintained before renting. In my opinion, if the customer pays for insurance and there's no accident, the customer should receive a refund.

LATOYA T. on 4/4/2014
Rating: 1 out of 5 stars

Ive had the worst experience ever, and i will honestly never rent from uhaul ever again! All of my furniture was soaking wet due to a leak in the van , which i informed the people at the store and i was given the brush off, i had to extend my rental for one day and on the second day i was called and rudely woken up and treated like a suspect as if i was stealing the van, etc... theres so much that i dont even have time to sit here and write everything down. HORRIBLE.

SABRINA S. on 4/3/2014
Rating: 3 out of 5 stars

Your worker printer machine broke down and she couldn't even fix it in order to print out a receipt. She hand written it and just handed it to me. No smile poor customer service. A couple of customers left because she was slow.

MYESHA H. on 4/2/2014
Rating: 1 out of 5 stars

Representatives are very slow, I think around the first of the month there should be more employees to avoid the delay. I waited 30 minutes to return my truck

CHRISTINE S. on 4/2/2014
Rating: 4 out of 5 stars

no improvements really, The people there were very friendly and accommodating, truck wasn't in yet offered a different one, in the mean time it arrived. nice workers.

Moamed T. on 4/1/2014
Rating: 4 out of 5 stars

it will be nice if i got credit for the extra gas that i put .

REBEKAH W. on 3/31/2014
Rating: 3 out of 5 stars

great customer service.they were prompt and efficient! Good experience I would recommend it.

DIANNE C. on 3/30/2014
Rating: 4 out of 5 stars

The girl who checked me in and out was a sweetheart she was very knowledgeable and helpful.. bubbly under pressure on a nasty snowy day with high volume of activities going on.. definitely use this location again

CARA W. on 3/30/2014
Rating: 5 out of 5 stars

Sticky stuf on the middle seat in the cab -- otherwise, terrific. Friendly, efficient, flexible.

NANCY e. on 3/22/2014
Rating: 3 out of 5 stars

Somehow clear the cab of cigarette smoke. For a non-smoker, that is unpleasant. Thank you.

KEVIN G. on 3/22/2014
Rating: 5 out of 5 stars

By far the smoothest move I have ever had thanks to these guys. Thanks a lot!!!

Jay S. on 3/21/2014
Rating: 5 out of 5 stars

The guys at lake avenue store are very good at what they do.

RACHAEL C. on 3/17/2014
Rating: 4 out of 5 stars

the entire experience is easy, quick and without stress

judith m. on 3/15/2014
Rating: 5 out of 5 stars

The staff was very, very polite and professional.

JAY S. on 3/13/2014
Rating: 5 out of 5 stars

This location always is the best.

JAMES H. on 3/10/2014
Rating: 4 out of 5 stars

I don't know the name of the woman who helped me, but her name started with and S. She was awesome and very professional. Fast, efficient, explained everything, keep her around.

ELIZABETH M. on 3/7/2014
Rating: 5 out of 5 stars

It was an easy process. Very nice two guys who helped me.

Ken S. on 3/3/2014
Rating: 4 out of 5 stars

The sales help was very helpful when I went to pick up the van. They were very pleasant to deal with.

Lisa T. on 3/3/2014
Rating: 2 out of 5 stars

I would use this location again due to the guarantee for my reservation choice (unless I can find another one close that works) but the wait was 45 minutes in a very cramped store. There must have been 20 of us jammed in line. One worker was very over-worked and the other appeared to not be trained to help out very much. I had rented for 24 hours but several people in line waiting were only renting for a few hours and were told that even though they lost time due to the wait, they still had to have it back by the scheduled time. Felt bad for the young man trying to take care of many frustrated people. Return went like a breeze - in and out. Only comment is to have enough staff at month end/weekend to help get people in and out. Parking was atrocious due to number of people trying to do business on small city lot. Also - windshield was VERY dirty, washed outside but inside was dirty and difficult to see when driving into sun. Even if I had realized at pick-up, wouldn't have asked for help due to craziness in store...

MICHELLE A. on 3/3/2014
Rating: 5 out of 5 stars

The Person that helped us was thorough and awesome. She knew what she was doing and took care of us with a friendly professional demeanor.

BRIANNA P. on 3/2/2014
Rating: 1 out of 5 stars

Clean out the cars thoroughly, more organized system. Better customer repsenatives.