U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

lindsay c. on 12/14/2014
Rating: 3 out of 5 stars

Out van broke down and we called multiple numbers to get assistance. Not one person was willing to help and we kept getting redirected to new people who couldn't help us. Roadside assistance never called us back and we still had to pay full price. We had to take an extra hour to get cables to jump it when the company should have taken care of it and taken responsibility for giving us a broken van. Terrible customer service.

marvin r. on 12/10/2014
Rating: 3 out of 5 stars

The young lady working the counter was above excellent...she should be working in a much greater position in your company......something you should know

darin e. on 12/9/2014
Rating: 3 out of 5 stars

N/A

PATRICIA P. on 12/8/2014
Rating: 2 out of 5 stars

read the gas meter right not on a hill and get an improper reading.Then charge me an extra 15.00 dollars for gas when I left the right amount in it to begin with

Cheryl M. on 12/5/2014
Rating: 5 out of 5 stars

I was very satisfied with my rental and the staff at your lake ave. Location in Rochester New York were excellent!

MARK L. on 12/2/2014
Rating: 3 out of 5 stars

This store could well be rated above average, it was clean and I was in an out fast and the workers all four of them was really nice guys so I guess the rating would be above average.

CHRISTOPHER B. on 12/1/2014
Rating: 3 out of 5 stars

Great

JEFFREY Y. on 12/1/2014
Rating: 5 out of 5 stars

The employee was thorough and pleasant. Thank you for the service.

Kevin H. on 11/21/2014
Rating: 5 out of 5 stars

Been to this location before and they are friendly and do the best they can to get you on your way.

ERIC V. on 11/15/2014
Rating: 2 out of 5 stars

Trailer had many dents and scratches that i had to mark down so i wouldn't be charged for damages. This should be done by the Uhaul employees not myself.

lisa j. on 11/12/2014
Rating: 4 out of 5 stars

Great customer service!

Roland S. on 11/11/2014
Rating: 2 out of 5 stars

The day before my move. Uhaul calls to tell me the truck I had reserved for Canandaigua pick up wasn't available and that I was going to have to drive to Webster to drive to Canandaigua to drive back to Rochester?! First worst experience with Uhaul but that pretty much ruined it for me forever.

diamante H. on 11/6/2014
Rating: 1 out of 5 stars

Be more specific when people call in asking about everything they will need to rent a truck.

ELIZA G. on 11/5/2014
Rating: 3 out of 5 stars

Rsvp was for East Ridge Rd location. Manager Steven Meyers contacted me at 2pm after the rsvp time. Explained the move was for my mom who could not afford the additional charges for mileage due to the last minute location change. Explained we were not aware of the rsvp location change. He was unwilling to accomodate my mother and offered no incentive. Will not be referring anyone to this location.

ANDREW D. on 11/5/2014
Rating: 3 out of 5 stars

PLACE WAS UNDERSTAFFED IN THE MORNING AT PICK UP. Truck was old.

Lillie J. on 11/3/2014
Rating: 3 out of 5 stars

Get a new manager with customer service skills.The very rude nasty immature little black man on duty there on November 1sr 2014 was straight out of the ghetto.He was disrespectful to my husband and tried to start a fight with him because he did not like the way my husband parked the truck.If I never need uhaul again I will not use this location again!!

KRISTOPHER S. on 11/3/2014
Rating: 2 out of 5 stars

Customer service, very lacking. If you don't like where you work find another job. Two employees who were working when I picked up the rent were more interested in what they did on Halloween , than they were in helping customers.

Carol U. on 11/3/2014
Rating: 3 out of 5 stars

I made reservation over phkne 800 #. I arrived at 10:15, (15 min early). Was told res was for 9:30. Then was told I had to return the truck no later than 12:45 (2 hr. Rental). I was unable to complete my move. I was promised 6 hrs over the phone. Your policy says daily rental. This is highway robbery. I demand a refund

DEAN L. on 10/29/2014
Rating: 5 out of 5 stars

I find no fault in this service

KEENAN K. on 10/28/2014
Rating: 5 out of 5 stars

Both locations lake ave Rochester and Wilmington were extremely helpful and pleasant. Kudos to both of the store managers and their staff. The experience was much more then expected!

NIGEL M. on 10/27/2014
Rating: 5 out of 5 stars

I was helped by Senitra who went out of her way to give me a superb customer service experience.

matthew j. on 10/26/2014
Rating: 1 out of 5 stars

The desk staff was rude!

ALAN W. on 10/26/2014
Rating: 3 out of 5 stars

This comment is about the truck. The 12v accessory did not work. We drove almost 1700 miles with this truck and could not use the GPS because of this. I would expect this to work for long, one way trips.

Kyle w. on 10/25/2014
Rating: 5 out of 5 stars

Nothing, every member of the staff was incredibly polite and professional.

TOM A. on 10/18/2014
Rating: 3 out of 5 stars

Some what disorganized (under construction)