U-Haul at Lake Ave

U-Haul at Lake Ave

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120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Stephen S. on 7/28/2015
Rating: 4 out of 5 stars

Access to the trucks is not very good. It's difficult to get into and out of the lot. The parking for your car while you have their truck is inadequate in my opinion. I think a better location would be to their benefit.

Julia C. on 7/27/2015
Rating: 5 out of 5 stars

Senitra did a great job of explaining everything and answering my questions.

KENNETH B. on 7/27/2015
Rating: 5 out of 5 stars

very friendly

Vanity F. on 7/27/2015
Rating: 5 out of 5 stars

Fast,good service

Prasenjit P. on 7/26/2015
Rating: 1 out of 5 stars

Uhaual is misguiding the people by Writing 19.95$. Look at my order & see my expenses is 54$. I am planning to publish the story at facebook

SUSAN/WILLIAM T. on 7/26/2015
Rating: 4 out of 5 stars

The location was very crowded with trucks.

Justin S. on 7/26/2015
Rating: 3 out of 5 stars

There always seem to be delays at the desk which gets really annoying. For purposes of ID only, because this sounds rude but isn't meant to be, there is a heavy set black woman who took care of setting me up with the van I rented. She is a gem. Her kind, patient and humorous manner made the process so much better than it would have been without her

JEFFREY B. on 7/25/2015
Rating: 5 out of 5 stars

It was a good experience. Everything went off without a hitch (pun intended). The truck was clean, worked well, and the service was great!

KANTESH D. on 7/20/2015
Rating: 4 out of 5 stars

Very friendly location. Christopher was very helpful. I will definitely recommend this location to friends and family

Elizabeth B. on 7/20/2015
Rating: 5 out of 5 stars

We were delighted by the prompt, courteous service with attention to detail and meeting our moving needs. In contrast to past moving experiences this was efficient and professional and wholly pleasant.

Frank S. on 7/18/2015
Rating: 5 out of 5 stars

Great staff

James C. on 7/12/2015
Rating: 2 out of 5 stars

After the rep in Sodus informed me if I reserved a truck days later it would be at that facility I was happy. Then Liz called from corporate office and said that's not how it would work and I would have to pay for the mileage to pick up the truck...I was pissed. The Rochester lake ave office was decent. Customer service sucked though. I for one hate when reps talk fast about a guideline. Then get frustrated when you asked them to repeat themselves. Next time I'll do penske.

letecha j. on 7/9/2015
Rating: 4 out of 5 stars

East ridge service on evening shift sucks send the workers from lake avenue to give proper training for customer service!

sean c. on 7/9/2015
Rating: 1 out of 5 stars

Give me my money from my deposit back now in cash asap! Ya so called mailed a check to me that I've never received. And its not right because no one ever told me I would get it mail to me especially in one day! Not professional! I want that check voided and I want my money back the same way I gave it to ya!!! I'm behind on my bills because of u guys! I would never recommend a friend to u guys!

ADAM B. on 7/6/2015
Rating: 3 out of 5 stars

There seemed to be a weird work dynamic between the guys working. The guy behind the counter seemed to be stressed about having too much work to do, while the guy with him taking customers out to the trucks was just kinda standing around. They got me a truck fairly quickly, it was just odd to watch.

Robin W. on 7/5/2015
Rating: 3 out of 5 stars

The representative was very courteous and professional. A very conscientious employee.

ALICIA J. on 7/3/2015
Rating: 5 out of 5 stars

Returned truck early Saturday morning. Only one staff working, location was very busy, but he was extremely courteous and handled all customers effectively and in a timely manner while keeping an upbeat attitude. Give that man a raise! :)

PAMELA M. on 7/3/2015
Rating: 1 out of 5 stars

Your Rep was not a HAPPY CAMPER. He used PROFANITY A FEW TIMES! I really can't blame him! He had at least 10 vehicles to MOVE BY HIMSELF and run in and work the front store! That's ABSURD for 1 person to do all by themself. If I were him, I would CALL NEW YORK STATE DEPT. OF LABOR! I felt like HELPING HIM! I don't know if you operate your establishment that way on a regular basis, if you do...I can't understand why your employees havent picketed! People need jobs...but those practices are CRAZY!

ZERELEASE H. on 7/3/2015
Rating: 5 out of 5 stars

There is nothing that needs improving, excellent service.

NICOLE T. on 7/2/2015
Rating: 4 out of 5 stars

the guy at the counter was kinda mean. when i waked in he did not make eye contact and just said to me "name"

JAY G. on 7/1/2015
Rating: 1 out of 5 stars

This was not the location I was supposed to pick up the trailer at, my trailer was given to another customer ! Last minute this location was found. Shady section of town with employees with foul mouth not to me but each other cursing ad screaming! The lady at the desk was nice though and did apologize!

Dean S. on 7/1/2015
Rating: 5 out of 5 stars

It was a very busy morning and the two ladies running the shop were doing a fantastic job. They were both very polite and efficient. Should staff additional help at end/start of month during peak time frames.

Larry Z. on 6/30/2015
Rating: 4 out of 5 stars

Personnel were exceptionally knowledgeable and helpful, pleasure to work with. I had a new truck, it was great. The property is not big enough to handle the amount of business. Very crowded and hard to maneuver.

carolyn j. on 6/30/2015
Rating: 5 out of 5 stars

This was my best experience with U haul.

julie b. on 6/29/2015
Rating: 5 out of 5 stars

Great service and thank you for being very helpful!