U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Alexander H. on 9/15/2014
Rating: 4 out of 5 stars

Make integration between the online registration and on-site processing smoother. I was surprised that I had to duplicate steps and information that I had already done online at the retail desk.

FRANK G. on 9/11/2014
Rating: 5 out of 5 stars

Everything good..

PETER C. on 9/9/2014
Rating: 5 out of 5 stars

Knowledgable, professional - I like that, clean efficient and friendly. Good follow up with a call prior to the pick up confirming pick up time.

PATRICIA G. on 9/7/2014
Rating: 3 out of 5 stars

Sale Rep was very professional and kind.

JONATHAN S. on 9/6/2014
Rating: 5 out of 5 stars

Couldn't have asked for better service. I was late in my pickup due to extenuating circumstances and the staff were nothing but professional and friendly. 10 out of 10 in my book.

ANTHONY B. on 9/3/2014
Rating: 5 out of 5 stars

Nothing

SAMARA R. on 9/2/2014
Rating: 3 out of 5 stars

The problem I had was that I had to go to two places to get the equipment. I was not happy at all

STEPHANIE M. on 9/2/2014
Rating: 3 out of 5 stars

this has to be the busiest uhaul location I have ever been to, which is why I wouldn't recommend it.

MICHAEL N. on 9/1/2014
Rating: 4 out of 5 stars

On the busiest Saturday of the month there was only one employee on duty. Took too long to get my rental.

JIM T. on 9/1/2014
Rating: 4 out of 5 stars

Check in was a bit slow but it was a very busy time between 3 and 3:30 pm.

Casie S. on 9/1/2014
Rating: 3 out of 5 stars

Make sure the customer also checks mileage and gas tank. We were told our gas was at one level and after we left we realized it was a lot lower. We had to fill it up 3.5 gallons when it only really needed 1/2.

WILLIE C. on 8/31/2014
Rating: 4 out of 5 stars

Everything was fine and the guy that waited on me was very good and you could tell he loves his job.

SAL L. on 8/30/2014
Rating: 1 out of 5 stars

Sent me too a uhul 20 miles from where I booked. Truck had cigarette ash inside and smelled horrible. The steering wheel was crooked. The tires were almost bald. inside the cargo area was filthy. The floor was black. I had to lay down boxes because the black mud and greece was leaving stains on furniture. Staff did not care. One guy flipped his badge around and said you see this showing me his title and saying I can't do anything about this because he was not a manager. Tried to talk to manager but he was running around doing something else and just told the guy I was taking to, to note it. What ever that means. Would never rent from uhaul again. I am telling multiple people and reporting this experience on social media. Good luck trying to turn this location around.

ADAM L. on 8/30/2014
Rating: 5 out of 5 stars

The staff at this facility were exceptionally friendly and helpful.

ROGER H. on 8/29/2014
Rating: 5 out of 5 stars

lower rates for on going costomers offer a job delivering trucks lol thankyou

SCOTT E C. on 8/28/2014
Rating: 5 out of 5 stars

Thank You STEVE.....

ALYSSA T. on 8/25/2014
Rating: 4 out of 5 stars

There was only one person working at the desk on Saturday morning. He was extremely busy, and there was a line. He did a great job managing everything. He was friendly, apologetic about the wait, and thorough in describing the contract. Excellent customer service.

TONY C. on 8/25/2014
Rating: 4 out of 5 stars

They do not tell you your drop-off location until after you pick-up the rental. Coincidentally, this was the closest to where I was in Rochester, but they never asked me that information. Why do I have to drop-off it off where you want, does not sound customer driven to me.

AMY M. on 8/24/2014
Rating: 1 out of 5 stars

The customer service representative that was ringing me up was rude and unhelpful and due to a mistake on drop off location she told me "I apologize to you for your mistake and your error". Will never use U-haul again.

LARRY M. on 8/24/2014
Rating: 4 out of 5 stars

The store's customer service rep( Steven) who handled my needs was beyond the words for being polite. His whole demeanor of how he presented himself as an representative of U-HAUL was a pleasure to deal with. Hard to find employees with this attitude in today's world. Thanks you for the great service.

CORINNE K. on 8/22/2014
Rating: 5 out of 5 stars

The woman at this site was extremely courteous and helpful!

MYLES B. on 8/21/2014
Rating: 3 out of 5 stars

Only one person working and trying to prepare for an interview - all while working with customers. He was moving quickly and making an effort, but he needed additional staff support. As a first-time U-Haul user, I felt rushed through the instructions, didn't get a clear explanation, and felt like the entire process was a hassle. Not to mention a tight parking lot that was difficult to get in and out of.

PETER M. on 8/20/2014
Rating: 4 out of 5 stars

The service from Steven Marshall was outstanding. He explained everything and was very helpful. I would rent from him anytime.

Drew R. on 8/19/2014
Rating: 3 out of 5 stars

Location was cramped, with not enough space for both rental and customer vehicles in the lot. Staff was competent, but frustratingly slow and rudely short with customers. If being in an undesirable location was not enough, the many security cameras with flashing red lights give customers a sense of distrust and hostility watching from every corner. While I accomplished my move, the experience working with this U-Haul location was decidedly unpleasant.

JOE G. on 8/17/2014
Rating: 4 out of 5 stars

Everyone was very friendly, at both pick up and drop off... Goes a long way during stressful moves.