U-Haul Moving & Storage at Ridge Rd

U-Haul Moving & Storage at Ridge Rd

Share |

Address

1875 E Ridge Rd
Rochester, NY 14622

(585) 467-8330

(By Culver Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul Moving & Storage at Ridge Rd

Moving to or from Rochester, NY, 14622? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ridge Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ridge Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14622. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul Moving & Storage at Ridge Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

RASHEED w. on 8/29/2014
Rating: 3 out of 5 stars

It is unfair to charge a customer full price for a 4 hour rental. When said customer was standing in line for 15 minutes and thus why the rental time truly did not begin on time ... that was robbery at its finest ... and to be told this rental must be back at 7 because it has been reserved and you don't even leave the uhaul parking lot until 3:20. The one cashier is speaking loudly to himself and when asked by the other cashier, who is counting dimes while there is a line, if he is speaking to himself the answer is yes. Really. This was a three ring circus. And when the manager comes in and I point out that this person is gingerly counting out money and I have a 3pm four rental .. I am told it is the end of the month we are busy and this person just came on and is counting out his drawer ... huh ... why are you counting out your drawer at the customer service counter ... basic business 101 ... Will I recommend this location ... not this one or any other Uhaul location! No thanks

Terence K. on 8/29/2014
Rating: 5 out of 5 stars

Great Service

JOHN K. on 8/28/2014
Rating: 1 out of 5 stars

had to wait 45 min to obtain my vehicle - I had pre-registered. Not enough staff, only 1 person. I also had to wait 35 min to return the vehicle - not enough staff. My time is as valuable as yours, but adding an extra 75 minutes to this transaction is quite frustrating.

ANNETTE C. on 8/27/2014
Rating: 5 out of 5 stars

Very flexible. So grateful for excellent customer service.

Margaret C. on 8/27/2014
Rating: 5 out of 5 stars

Staff and equipment were great. Keep it up for the next guy !

Mary-Jo W. on 8/26/2014
Rating: 5 out of 5 stars

Extremely friendly and fast service. Very helpful staff. The public relations/corporate office was amazing to work with for our donation this year. We cannot thank you enough for your support. We look forward to further collaborations with you for our events! THANK YOU!!! :)

ELNTON S. on 8/25/2014
Rating: 5 out of 5 stars

Very good personel

ETHEL R. on 8/25/2014
Rating: 5 out of 5 stars

I had a pleasant experience, they helped me get into the right truck right away.

JAMES R. on 8/24/2014
Rating: 2 out of 5 stars

I was very upset to open the truck to discover that the appliance dolly that I rented was absent. I had to call to have that charge reversed, then go to another store to rent a dolly. This cost me over an hour of valuable time. Two of my helpers had other things scheduled and time was of the essence. I was unable to complete my move, which is most disappointing as I will have to spend more money renting another truck. I would still recommend a friend, though because I have dealt with this location previously and been satisfied. I would make the recommendation with the suggestion that my friend check the truck before leaving the lot.

GLENN K. on 8/24/2014
Rating: 3 out of 5 stars

Service at Ridge RD in Rochester New York was very good. When I was setting up my truck rental on the phone with Uhaul, they put the wrong day for pick up. My 10 foot truck was cancelled and I had to rent a 14 foot truck. Which was more money and cost more for gas. Very dissapointed with the service on the phone with the 1-800 people. glenn k.

BARBARA B. on 8/23/2014
Rating: 3 out of 5 stars

Allow pick ups at requested locations. I had to waste an hour to drive north of the city and back when there's a local site five minutes from our house that I normally use and requested, but couldn't pick up there.

David B. on 8/23/2014
Rating: 4 out of 5 stars

there was only 1 employee on the front desk, so we had to wait like 20 minutes to be attended. Besides that, behind us were like 4 other customers waiting. So do you imagine how long did they wait??!! Well, a lot!!

DIANE K. on 8/22/2014
Rating: 3 out of 5 stars

Truck smelled of cigarette smoke. Although workers were extremely courteous and helpful, checkin/checkout process much too long.

JEFFERSON D. on 8/22/2014
Rating: 5 out of 5 stars

This location was great. The national customer service was terrible. This was an hour from our scheduled pick up location and we were not told until after our schedule pick up time. They offered us the $50 guarantee which does not even cover the gas and mileage that we had to drive extra, not including the inconvenience.

JOSEPH V. on 8/22/2014
Rating: 4 out of 5 stars

Once again there was confusion about my pickup. I was told by one representative that I was suppose to pick up my trailer at a different location and that I could have a light kit installed. When I arrived I was informed that the employee working that day didn't know how to install one and that my pick up was in a different location. Then when I did pick up the trailer it was larger than ordered (same price). Sometime bigger isn't better when you have a small truck.

William F. on 8/19/2014
Rating: 3 out of 5 stars

Sometimes they could use more people checking in and out.

Jane R. on 8/19/2014
Rating: 2 out of 5 stars

At $.89/mile, I had to gas up the truck? On return, I had to go inside to find a person (not what the sign said), then had to wait again until the only person who knew how to run the computer showed up. When asked about recycling boxes, I was sent to the dumpster.

Maria R. on 8/19/2014
Rating: 2 out of 5 stars

Truck was terrible; steering wheel loose, back door would get stuck; bad smell. Horrible customer service except for the gentleman that took care of me when I dropped it off. I hope I never have to use U- haul again.

Carlo J. on 8/18/2014
Rating: 5 out of 5 stars

Great service!

DOUGLAS D. on 8/17/2014
Rating: 3 out of 5 stars

I know the truck would not pass NYS inspection for a number of reasons, I guess that is way they keep out of state plates on it and yet only allow it to be used locally.

JAMES D. on 8/16/2014
Rating: 1 out of 5 stars

They charged me $25.00 for gas when it had a full tank. Never again will i use uhual

MALINDA B. on 8/16/2014
Rating: 1 out of 5 stars

We had a very old truck. Also I paid in cash but they put my change on my card. I paid cash for a reason. I was also charged $7 for equipment that I did not use. I will never use this location again!

GREGORY R. on 8/16/2014
Rating: 1 out of 5 stars

I reserved a truck for a one way trip from Rochester NY to Niagara Falls NY on 8/14 to move my daughter to College. When we went to pick up the truck we were told the truck was in Penn Yan 1 1/2 hrs away. I was very specific that I needed to pick up in Rochester. I only rented the truck for 4hrs. At no time was I ever told that I would need to pick up the truck in another city. I would never have agreed to that. I was told that if I wanted a truck I would need to take an In town truck, pay twice as much and return it to Rochester that night. I had no other option as the furniture was waiting in the driveway and I only had two hours to get to Niagara Falls. I was told to make a complaint the next day. So far I have been given the run around by everyone I talk to and no one seems willing to help. This took what should have been a very happy fun move to college and turned it into a very stressful COSTLY trip. I will never use U haul again. Staff lied to and misled me.

Antony O. on 8/15/2014
Rating: 1 out of 5 stars

When I returned the uhaul , the representative was rude.

Stephen M. on 8/15/2014
Rating: 5 out of 5 stars

U-Haul needs to look into more gas-efficient vehicles, lousy MPG causing considerable cost on top of actual rental fees.