U-Haul Moving & Storage at Ridge Rd

U-Haul Moving & Storage at Ridge Rd

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Address

1875 E Ridge Rd
Irondequoit, NY 14622

(585) 467-8330

(By Culver Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: Closed

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Irondequoit, NY at U-Haul Moving & Storage at Ridge Rd

Moving to or from Irondequoit, NY, 14622? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ridge Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Irondequoit, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ridge Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Irondequoit, NY.

Cargo vans and pickup truck rentals in Irondequoit, NY

U-Haul cargo van rentals and pickup trucks in Irondequoit, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Irondequoit, NY, 14622. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Irondequoit, NY, reserve a van for your moving needs from U-Haul Moving & Storage at Ridge Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

elizabeth d. on 3/26/2015
Rating: 4 out of 5 stars

Fast and courtesy service.

STEPHEN T. on 3/26/2015
Rating: 3 out of 5 stars

Customer service was terrible. I accidentally locked my keys in the van and Uhaul claimed they do not have any other keys other than the one the customer has. Of course this is not true. It cost me $125 for the locksmith. A little customer service goes a long way. I will never rent from you again, and I will tell everyone I can to use another place to rent from.

William D. on 3/24/2015
Rating: 5 out of 5 stars

Todd Penlon..the Uhaul Rep I dealt with was very helpful,informative and pleasant.. someone in the head Office should call and Thank him for representing your Company so well... 585-467-8330

ROBERT S. on 3/24/2015
Rating: 4 out of 5 stars

I reserved my trailer way ahead of time in Allentown pa stating I needed the newer style trailer so it was to cost me half the price of a one way. I called to verify everything's good and was told yes. I show up to get the trailer and it's not available. So they book one up where I am getting the car but now I am charged a one way rate which is double. I don't see how that's fair to customers. I believe I will use and recommend someone else from now on. Very disappointed

LISA P. on 3/23/2015
Rating: 3 out of 5 stars

Everything was ready to go and person that waited on me was very helpful and nice. I would recommend U-Haul to a friend.

PATRICK C. on 3/22/2015
Rating: 5 out of 5 stars

Test drive your vehicles before giving them to customers. I do believe the truck that I drove is near death.

JAMES W. on 3/22/2015
Rating: 5 out of 5 stars

The inside on windshield of very dirty and the back door was very difficult to pull down. Other than those two things it was a nice vehicle.

David D. on 3/20/2015
Rating: 5 out of 5 stars

Could not back up trailer and an employee was very accommodating.

CHRISTINA M. on 3/17/2015
Rating: 3 out of 5 stars

The guy wrote the starting mileage down wrong, inverting two numbers. Good thing I took a pic of starting mileage and gas before pulling off the lot. Was in and out in 15 minutes, first one through the door that morning.

GEORGE H. on 3/16/2015
Rating: 3 out of 5 stars

After making a big deal about returning the inside clean when I got home with the trailer and opened it there were onions and potatoes in it on the floor loose. When I returned the vehicle after hours, 3 employees were still around. The first young man was doing something with a large truck. He saw me and told me "you better back that us p and put it over there (pointing) 'cause this truck isn't moving." When I pointed out I had a clear path out he made a derogatory comment. Another employee was great and helped me disconnect the trailer. He and he alone warrant continuing to use this location.

Dina G. on 3/14/2015
Rating: 2 out of 5 stars

There was only one truly competent employee at the location at an incredibly busy time. I think his name was Victor. The others were milling ar

KIMIE R. on 3/8/2015
Rating: 3 out of 5 stars

we paid (in advance) for 50 moving boxes. we were told that they were loaded on the truck (along with wrapping paper and 3 boxes of bubble wrap). When we arrived at our destination (20 miles west) the truck ONLY contained the bubble wrap. NO BOXES. We wasted an entire day and a lot of money on a worthless trip. After several calls to Uhaul, we were scoffed at and told to come back and pick up the boxes (if we still wanted them). I will NEVER use this location again, and I will be sure to tell EVERYONE I know, (friends, family, constituents in the community and all those that I do business with as a professional). I have been posting on FaceBook, Twitter, LinkedIn and other social media. This was the WORST customer service I have ever encountered. Thank you for your time and consideration.

DAVID J. on 3/8/2015
Rating: 4 out of 5 stars

The truck picked up broke down 5 minutes after leaving the site and I was able to limp back. The staff was awesome and extremely apologetic!! They mad a bad situation better and my move went on without a hitch with minimal delay!! Big kudos to the staff at this site!! They know what they are doing!!!

Nick C. on 3/8/2015
Rating: 5 out of 5 stars

My major concern is the fact that I was told I need to pay over $30 for gas estimate for the 43 miles I drove. I fully realize the $4 charge per gallon but the representaive showed me that based on my leaving with 7/8 of a tank, and returning with 3/4 of tank it would be 7.5 gallon charge estimate. I explained that would be incorrect with 43 miles, and the amount shown with a 5.5 miles per gallon. He said that is u-hauls estimate. I told him I am leavin the long line I had to wait in to return to fill it up. I did that, I filled it all the way up. Which again it was giving to me with 7/8 full. And guess what, it only took 3.5 gallons. Again, the truck gas I used was probably 2.5 to 3 gallons. Not 7.5. Please do not screw your customers over with $4 charge on gas fill ups and over double the estimate of the gas needed on top of that. Then I had to wait another 25 mintues to drop off the truck again. Call me at 585-259-5757. A customer that does not like being screwed over from haul. -Nick Also, next time put it in your contract that it is your corporate policy to screw customers with a double estimate of used gas and we at uhual will then charge $4 to really stick it to the customer.( I know that is in the contract) that way good customers can expect this sort of scam.

MELISSA R. on 3/7/2015
Rating: 1 out of 5 stars

I would never in my life rent a truck from uhaul we had such a horrible experience we picked the truck up there was no problem there so we drove it to our old house which was 1.5 miles away loaded it up and no sooner as my husband gets to the light at the end of the street and makes a right turn he's forced to pull over to the side of the road he says the truck isnt steering right so we end up calling roadside assistance take them about 2 hrs to come so while he's waiting for them to come so no one obviously takes our property he has to sit there in the cold truck hungry and tired because he works all day the tow truck driver comes and says that something on the power steering broke so now my boyfriend has to call a ride drive to the auto parts store to see if they have this part and they were all out so it's about 9 at night now and the tow truck driver tells us he can't tow us to the new house because his truck isn't big enough we had a 24' truck so he is forced to park our truck at a local convenience store while we wait for a bigger truck so we have to go to the old house and lay down on the floor because all our stuff is in the truck I had to keep driving to the convenience store so I could make sure my property was ok so at about 1am the tow truck driver calls us to tell us he's ready so we meet him there give him the key and he doesn't get to our new house until 2am my husband has to end up calling into work because of this big fuckin mess I went to uhaul the next day to let them know what happened the manager never asked me if I was ok or apologized just plain fuckin rude and while I was there another customer said her truck broke down as well so they clearly don't take care of their trucks I would love to knows who's gonna compensate my husband for missing work and all this gas we had to waste running back and forth this place clearly don't take care of their trucks and my husband could of died because of these idiots I will never go here in my life ever again

AARON L. on 3/1/2015
Rating: 5 out of 5 stars

The management was extremely helpful and courteous.

NANCY B. on 2/28/2015
Rating: 2 out of 5 stars

First I was not told the truck was going to be at East Ave location I was told it would be at the Long pond road location...When I got there Chris Terrigno was rude to me and my brother and was telling me I would pay an extra $100 to use the truck...He is an embarrassment to the other guys working there. The guy that was taking care of me and my brother was nice and was patient even though we were very upset about the whole thing. Chris was getting in my face and arguing with me while taking care of other customers, he wasn't even the one taking care of my business with you guys ....I will NEVER use your services again. I will tell my friends to NEVER go to this location or to use U-Haul at this location ever..The reason this review comes so late is I was not able to get to computer or internet to say this. I do not think the other guys should stick their noses in business that they are not taking care of...

Melissa C. on 2/23/2015
Rating: 3 out of 5 stars

Customer service www great. The truck could at least use all weather tires if not snow tires.

LEEANN C. on 2/19/2015
Rating: 1 out of 5 stars

There was 4inches of snow on the trailer I had to shovel my self befor departing u haul apon leavinv for my apoint ment with my car on the trailer the tire blew out . I had waited from 9 to 1 in 5° weather befor someone made it there to fix the flate witch in return made me mis my apointment that I had for ten. Witch was the only reason I rented the car transporter in the first place so now I have to pay for the car transporter agein because of missing my apointment . I rent a car transporter every month around the 17 and this month was by far the worst exsperiance yet . Not only the bad exsperiance with the blow out the staf at this location does not compare to there counter part on lake ave I waited 30 mins befor I even seen anyone in the store worst sevice out of all the uhauls I use in my location everymonth

jean-pierre m. on 2/19/2015
Rating: 5 out of 5 stars

Very helpful staff; both on the phone and when I showed up to the facility. I found the location on the internet via the U-haul website and it is near my house. I need a small trailer from time-to-time, and this location fulfills my need very well. Keep up the good work!

David F. on 2/18/2015
Rating: 5 out of 5 stars

Good rental experience. Even during a busy time at the store service was quick and efficient.

dave s. on 2/18/2015
Rating: 4 out of 5 stars

It's winter time here in Rochester and they could have given me a snow brush. It should be standard equipment. They probably cost a dollar or two at the Dollar Store, it's my only complaint, thank you.

Deboorah N. on 2/16/2015
Rating: 5 out of 5 stars

Van was clean and in good shape and the staff were very helpful and professional.

TAMMY P. on 2/10/2015
Rating: 5 out of 5 stars

Everything was great...thank you!!!

SCHULUNDA I. on 2/9/2015
Rating: 3 out of 5 stars

The radio did not work also the truck was jerking on and off. Called the 1800 number to report. Nor a good truck at all. But I have rented before and it was good. Mike was awesome he changed my time and I was thankful for that.