U-Haul Moving & Storage at Ridge Rd

U-Haul Moving & Storage at Ridge Rd

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Address

1875 E Ridge Rd
Irondequoit, NY 14622

(585) 467-8330

(By Culver Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: Closed

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Irondequoit, NY at U-Haul Moving & Storage at Ridge Rd

Moving to or from Irondequoit, NY, 14622? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ridge Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Irondequoit, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ridge Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Irondequoit, NY.

Cargo vans and pickup truck rentals in Irondequoit, NY

U-Haul cargo van rentals and pickup trucks in Irondequoit, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Irondequoit, NY, 14622. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Irondequoit, NY, reserve a van for your moving needs from U-Haul Moving & Storage at Ridge Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

karen c. on 11/21/2014
Rating: 2 out of 5 stars

The person went into the store before I finished inspecting the vehicle. I was told me to come back in if I found a problem. I put gas in the vehicle before it was returned and I was charged $10 anyway.

Betty M. on 11/20/2014
Rating: 5 out of 5 stars

It is so refreshing as a consumer to be treated with such professional service. James H. was so friendly and helpful. He gets 10 stars from us!!! The truck was so clean inside and out. I highly recommend this location. You will not be disappointed. Keep up the good work!

SCOTT W. on 11/14/2014
Rating: 5 out of 5 stars

Knowledgable and helpful, the staff was excellent. The equipment was basically new (car hauler). Whole experience was A+

JOE L. on 11/12/2014
Rating: 4 out of 5 stars

Your customer service was above average. Thanks to your staff. Joe LaDelfa Rochester NY

TIMOTHY M. on 11/9/2014
Rating: 5 out of 5 stars

Nothing! I had an excellent experience, people there were friendly and very helpful.

ANNETTE J. on 11/8/2014
Rating: 5 out of 5 stars

I was very happy with the speed, efficiency, and helpfulness of the staff. I called 3 times before the actual day with questions that they cheerfully answered. However, the truck we rented did not have functioning brake lights (which no one knew until we had loaded and gotten to Greece).

Shirley M. on 11/5/2014
Rating: 5 out of 5 stars

this is my second time using the services of U-haul, i even purchases some of the packing boxes and tape, which i found to be excellent also. Great service so far never any problems.

Chris F. on 11/4/2014
Rating: 4 out of 5 stars

I had to get a rental truck at the last second and this location/staff was very helpful and accomodating. The location seems to have plenty of parking and good location.

Kristin W. on 11/3/2014
Rating: 4 out of 5 stars

My only complaint was being told that the van was full and I had to return it full. I drove 19 miles. And I then had to put 5.25 gallons of gas in it (over $17) to make it full. That didn't seem fair to me. Otherwise it was great.

KAREN B. on 11/3/2014
Rating: 4 out of 5 stars

A completely different experience. Location was clean and staff were friendly and efficient.

Robert S. on 11/3/2014
Rating: 4 out of 5 stars

Overall, a good experience. One suggestion - It would have been helpful if some one could assist in adjusting the passenger-side mirror prior to my leaving with the truck. I didn't notice that it was out of adjustment until I was on the road.

NINA D. on 11/2/2014
Rating: 5 out of 5 stars

Thanks to the guy who was very helpful when I checked out. This was a most stressful move and he did everything possible to try to alleviate my stress. I'm thankful for great service.

Richard P. on 11/1/2014
Rating: 5 out of 5 stars

Fast and courteous service. Thanks,

Melissa S. on 11/1/2014
Rating: 3 out of 5 stars

After arriving at moving location and loading truck, key would not turn in ignition. Spent at least 15 minutes on hold/ phone with 3 different reps before being connected with roadside assistance. Spent another 30 minutes waiting for towing service. Towing service arrived and diagnosed problem with ignition. Apparently one should jiggle the key in the ignition to get this particular truck to start. Was able to finish the move. Upon returning to rental location, advised of the problems encountered. Manager comped cost. Satisfied that I did not have to pay but extremely unhappy that I was given a truck that did not in any way, shape or form meet my expectations for what should have been a smooth one hour move.

James G. on 10/29/2014
Rating: 2 out of 5 stars

Did not have a drop off for my location had to pay xtra and drive back from Olean ,NY 120 miles not happy!

Manuel F. on 10/29/2014
Rating: 5 out of 5 stars

Thank you for such great service.

DAN R. on 10/29/2014
Rating: 1 out of 5 stars

Did not buy protection plan because I know I wouldnt hit anything. Was not told to walk around truck when I arrived to make sure nothing was wrong. I brought the truck back and they come right out and look right at the huge marks along the side of the truck....as if they knew they were there......and then charged me for the damage cause I'm sure the last person had the protection plan....so they blamed it on me. Never again will I trust this company.

ANNIE W. on 10/27/2014
Rating: 5 out of 5 stars

quick check in and very friendly/helpful staff

REID K. on 10/24/2014
Rating: 3 out of 5 stars

I did not appreciate having to drive 66 miles to pick up a trailer and return to my home to begin packing. You should have the equipment available at the location I choose that is close to my location. If the equip. isn't there you should arrange to have it there for my pickup.

MICHAEL P. on 10/22/2014
Rating: 4 out of 5 stars

Fast, curteous service. I was very impressed.

John G. on 10/22/2014
Rating: 5 out of 5 stars

The guys are outstanding! We will be back and we highly recommend! Thank you!

Amanda A. on 10/20/2014
Rating: 2 out of 5 stars

I do not recommend renting the auto tow dolly. We rented this, they supposedly checked the model car we were trying to tow and said everything was good to go. We picked up the dolly from the irondequoit location at 3:30 and drive out to victor to pick up the car (they didn't have a dolly available at a closer location and wanted to charge basically double the price to return to a different location) anyhow we got the car all lines up to pull onto the dolly when we realized that the bumper of the car (all stock nothing custom, owner of the vehicle works for a body shop so the car is very well maintained) wouldn't clear the hooks that hold the straps. We were stuck 30 minutes from uhaul with a dolly that we couldn't use. 4:20 pm From there we called uhaul explained the situation asked if they would cut us a break and let us return the dolly to a different location seeing how we were 30 minutes away and couldn't use it. The managers response was no it had to be returned to the location of pick up. I of course then asked to be refunded for the dolly I rented ( which I only rented because they told me the car would fit) that I couldn't use and they told me no. I had had the dolly for over an hour at this pint so there was no way i would be refunded. I had to "call the road side assistance and have them come asses the problem." Unfortunately I didn't have time to wait 45 minutes for road side assistance. So we were forced to have a tow company tow the car. When we returned the dolly back to uhaul the assistant manager said I had to call the 1800. # because there was nothing he could do. Called the 1800 # they then gave me the run around saying I had to speak with the store manager because he would issue the refund. It was to the point where the manager told me I must have a custom bumper or maybe I didn't have enough air in my tires? That's why it wouldn't go on the dolly. Really? Any excuse to not have to deal with an upset customer... Had to file a complaint with the 1800# and the store manager would contact me in 72 hours... No phone call.. No email... Went to uhaul and was told that the manager wasn't there but he emailed me. No email. Literally the most stressful ridiculous waste of time ever. Bottom line. Save yourself the aggravation and don't rent a car dolly from uhaul.

TRAVIS K. on 10/18/2014
Rating: 5 out of 5 stars

Excellent customer service.

ROXANNE K. on 10/18/2014
Rating: 5 out of 5 stars

James was wonderful what an asset I came down with flue and couldn't get the truck back at noon I was so greatul for the kindness.I had to use the 2 wheeler at the end for 1pcs.I have no clue what it cost me but I think they should run a free use special on item like.Other than I recommend your service to anyone..Thank You RK.

John S. on 10/17/2014
Rating: 3 out of 5 stars

I rented a car hauler. I had to buy a ball hitch. When I bought the hitch the attachment to the hauler had very little clearance. I asked the salesman who is actually the assistance manager why the clearance was so low to the ground. It should be up higher, He informed me that it was fine and that was how it was suppose to be. He knew what kind of vehicle I was towing back, he needed to make sure I wasn't over my weight for towing. When I picked up the vehicle the clearance went from the 3 1/2 " to about 1 "clearance. I had to go to a local uhaul in Chicago where I was picking up the vehicle and see what the problem was. They informed me I needed a different hitch then what was sold to me. So I exchanged the hitch there and had to wait for another employee to be called from another location in order to change the hitch. We had to take the car off the hauler/ and exchange for the correct hitch/ball and then reload the car onto the hauler I rented. I am upset with this whole experience. I had to pay an additional day charge because of the hold up in Chicago at the other location. The salesman who originally sold me the hitch as I stated earlier said he was the assistant manager and there was nothing he could do for me. And actually told me I needed to get the suspension checked out in my truck even though after the hitch was exchanged the clearance was fine. I am very disappointed with the service at the Irondequoit Location 1875 East Ridge Rd. While I appreciate the help I received in the Hoffman Estates Illinois location having to wait for staff that was adequate to help did hold me up and cost me another day. While I dont have use of rental trucks very often I usually use UHaul. But honestly after what I had to experience with the incorrect hitch the dirty equipment and the tire holsters falling off because they werent installed properly by the staff at the IL location. I am more than likely using other rental agencys in my area. I would like to send pictures of the hitch clearance before and after the correct one was installed.