U-Haul Moving & Storage at Randolph Rd

U-Haul Moving & Storage at Randolph Rd

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Address

12025 Parklawn Dr
Rockville, MD 20852

(301) 231-9469

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rockville, MD at U-Haul Moving & Storage at Randolph Rd

Moving to or from Rockville, MD, 20852? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Randolph Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rockville, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Randolph Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rockville, MD.

Cargo vans and pickup truck rentals in Rockville, MD

U-Haul cargo van rentals and pickup trucks in Rockville, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rockville, MD, 20852. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rockville, MD, reserve a van for your moving needs from U-Haul Moving & Storage at Randolph Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

HARRY S. on 7/22/2014
Rating: 4 out of 5 stars

Very busy onSaturday, long line.

Vamonos M. on 7/21/2014
Rating: 5 out of 5 stars

Great job guys, thank you so much for repeating again the wonderful service.. Very professional crew..!!! thumbs up.

SONJA M. on 7/21/2014
Rating: 5 out of 5 stars

This place has the best people working there. It is so rare for a customer service rep to go out of their way to be helpful and pleasant. At this place, no matter how busy (and they ARE very busy), I was impressed at least three times. Whatever they are doing to hire the right people, they should continue. It's a breath of fresh air.

WENDY B. on 7/21/2014
Rating: 3 out of 5 stars

This is always a crazy busy center. Adding help would be nice during busy times as customers can be challenging or so I noticed. I waited in line for over 45 minutes. This is a regular occurance on weekends. The staff was wonderful but it took way to long, maybe there could be a line for people who have an early registration online...a quick line. Thanks

ADIELA C. on 7/21/2014
Rating: 5 out of 5 stars

This U-haul has the best customer service I will come here any time and I always give excellent references. And now with an improve parking lot, it is much better. Thanks for that. Kudos.

Sierra G. on 7/21/2014
Rating: 5 out of 5 stars

Nothing, picking up and dropping off the U-Haul were both so quick and easy, and the U-Haul itself was well maintained! The whole experience was much less of a hassle than I had expected!

Alex F. on 7/21/2014
Rating: 4 out of 5 stars

The staff were very courteous and friendly. The challenge is that demand is high on a Saturday morning and could improve efficiency in the transactions. I sat in line for over an hour to pick up a vehicle that I had received online. Truck was clean on outside but could have used some cleaning inside.

MARK B. on 7/21/2014
Rating: 4 out of 5 stars

Easy in and out. Quick service.

RUBEN F. on 7/21/2014
Rating: 4 out of 5 stars

Very kind staff and prompt attention.

Robin S. on 7/20/2014
Rating: 3 out of 5 stars

Staff was very friendly and helpful. Equipment was clean but I had trouble starting engine and felt like the vehicle was about to break down at any moment. Wait time in line was too long. Overall, ok experience.

Stephanie B. on 7/20/2014
Rating: 1 out of 5 stars

I had to wait 1.5 hours in line to pick up a reserved truck. This cut into our moving time and we had friends just waiting around to help us as well. The wait was ridiculous and I am really unsatisfied with the service I received that morning.

Jose D. on 7/20/2014
Rating: 1 out of 5 stars

Over charge, I got the equipment 45 minutes late and still got charged for the regular 4 hours that reserved the equipment for. I won't recommend this u hual location to no one

Kittipong I. on 7/19/2014
Rating: 1 out of 5 stars

Increase front desk personnel. The line was too long.

Christopher L. on 7/19/2014
Rating: 3 out of 5 stars

Line moved very slowly. Seemed like it could have been more efficient. Staff seemed friendly though.

ANTHONY P. on 7/19/2014
Rating: 5 out of 5 stars

Excellent experience great staff who care about customers

Faith W. on 7/19/2014
Rating: 2 out of 5 stars

1. Tell the customer that you have to park across the street at the shopping mall, before you arrive to sign contract etc... 2. Tell the customer the rental is not by hour but for a 24hr period, regardless of return time. 3. Walk the customer to the back lot and explain the 'after hours' drop-off routine.

GEORGE T. on 7/17/2014
Rating: 5 out of 5 stars

all were guys. they all smiles and helped the most they could. i was very impressed with their quality of service. awesome job guys!

olivier d. on 7/17/2014
Rating: 5 out of 5 stars

Very smooth and quick service - thanks.

myrna p. on 7/17/2014
Rating: 3 out of 5 stars

not give out the wrong return address to a guest, i told him arlington and i wrote down the address he said then it said call the 800 number upon arrival, so i did and the lady from the Arizona customer center answered (veronica or Victoria) she was the rudest person, not helpful at all.

Audrey I. on 7/17/2014
Rating: 4 out of 5 stars

Nothing, pick-up and drop-off were very easy and efficient. The truck had water in the bed and they were nice enough to towel it dry for us. Having after hours drop-off is excellent!

JOANNE R. on 7/16/2014
Rating: 3 out of 5 stars

The truck was hard to drive as it had difficulty accelerating at all. The lock on the back wouldn't work to secure the truck at night. The person giving out the contract didn't explain any important details about using the truck and that either using a lock provided or one of your own was needed for safety. When I mentioned having difficulty with the reservation process online the uhaul worker wasn't helpful in giving another option and would-be try to make adjustments asci asked.

GENEVIEVE B. on 7/16/2014
Rating: 4 out of 5 stars

Great service!! I had to chance my reservation several times due to unforeseen circumstances and each time the representative was friendly and helpful! They even saved me money by giving me a different kind of "rental" when the way I thought it would be cheapest turned out to be much more expensive than the way they could do it! Saved me almost $250 and got the cost to exactly waht I was expecting - it would have been SUCH an unpleasant surprise to find out it was closer to $400 than $200!!! THANK YOU UHAUL! :) Great Experience. Will recommend the Rockville location again and again :)

SUSAN S. on 7/15/2014
Rating: 2 out of 5 stars

Location is easy to find, however, the drop off area was not clearly indicated. There was no one in the main office of the shop, and we walked through and found no drop off office. Eventually, we went out of the building and around to the back, where we found a person that we could leave the van with. Took way too much time. I would still recommend the "location" as it was close to main roads.

Anthony P. on 7/15/2014
Rating: 4 out of 5 stars

The truck that I received was very dirty inside the drivers area. The windshield had about 8 of those rings on it from people hanging GPS's on it. The seats were sticky and there was garbage on the floor. The truck was being dropped off from its previous use at the same time that I was picking it up. I cleaned it up some but uhaul should allow about 2 hours between one customer using it and another picking it up so it can be cleaned. The people at the Parklawn location are very helpful. I would rate them as excellent but they need more help. You can easily spend an hour in line on what should be a 10 minute transaction.

Tamara R. on 7/14/2014
Rating: 4 out of 5 stars

Overall experience was satisfactory. A couple minor annoyances - staff at this location did not make it clear that main double doors for loading/unloading are NOT available during evening hours (after 7p.m.). They come and lock them and only a single side door can be accessed. Furthermore, upon vacating unit after closing time I followed up the day after and called THE location number. I asked if there was anything I needed to do to close-out my account. The woman informed me I needed to come in to sign paperwork to close it out. I gladly came in after work (an hour out of my way but ok) only to be told at the desk that actually that wasn't at all necessary - that after 3 rings I "must've spoken to the call center and you really don't need to be here to sign anything. Your account's already closed out." So a 2 hour RT for nothing. Thanks guys. Like I said overall experience was OK but you'd help out if you'd just communicate a couple of basic things. That's it.