U-Haul Moving & Storage at Randolph Rd

U-Haul Moving & Storage at Randolph Rd

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Address

12025 Parklawn Dr
Rockville, MD 20852

(301) 231-9469

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rockville, MD at U-Haul Moving & Storage at Randolph Rd

Moving to or from Rockville, MD, 20852? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Randolph Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rockville, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Randolph Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rockville, MD.

Cargo vans and pickup truck rentals in Rockville, MD

U-Haul cargo van rentals and pickup trucks in Rockville, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rockville, MD, 20852. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rockville, MD, reserve a van for your moving needs from U-Haul Moving & Storage at Randolph Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Aristides A. on 4/19/2015
Rating: 5 out of 5 stars

Excellent.

RONALD C. on 4/19/2015
Rating: 5 out of 5 stars

Very personable staff. Seemed like real people. Nice to meet people like them these days.

lisa y. on 4/18/2015
Rating: 5 out of 5 stars

When I drove the truck my foot and leg got extremely hot while my foot was on the accelerator because I felt the heat from the engine. It was on fire! I had to pull over on the highway. I noticed that the latch was open. It was c a dangerous situation. luckily my fiancé was with me to help me.

Rati S. on 4/17/2015
Rating: 5 out of 5 stars

awesome customer service. Will be back to rent again.

JOHN C. on 4/17/2015
Rating: 5 out of 5 stars

Excellent customer service and the staff was very friendly.

Analberto G. on 4/14/2015
Rating: 5 out of 5 stars

YES... VERY GREAT!

SAMUEL N. on 4/14/2015
Rating: 1 out of 5 stars

When you quote someone a price. You should stick to the deal. Not trick them when they return equipment. Not sure how desperate your company is. But its wrong to steal

RICHARD S. on 4/14/2015
Rating: 5 out of 5 stars

Why not allow the check in guys to clear customers to go? Why add to the line out front on a prepaid rental?

LU W. on 4/13/2015
Rating: 5 out of 5 stars

Thank you

UGEL S. on 4/13/2015
Rating: 1 out of 5 stars

The personnel working at this facility are the most unprofessional and lacks any customer service demeanor. Before returning the vehicle, I let the personnel know that the gas was below the line I was supposed to fill. Then I informed him that the I will fill up the gas. He verbally said its okay and he will accept it at the level it is. I would have no problem filling the gas because the gas station was right infront of uhaul office, I was still well under the mileage and I had whole another additional day to return the vehicle. A few days later I was charged extra for not filling up the gas. I felt like this was a blatant violation of basic trust or the word of mouth. When I went back and explained the situation, everyone was very rude and did not even attempt to listen to my explanation. While waiting at the line in the office, I noticed that the personnel working at this location have wrong attitude towards the customer. They made customers feel like customers were there to ask for their help, instead of treating them with basic common courtesy. I will never recommend this place to anyone unless the personnel working here either change their attitude or the management fires everyone here. I had a rental storage unit at this location, but I had such distrust of the people, I went to Penske and rented their truck to empty the storage unit at this location. I wanted nothing to do with these people, even though I am a U-Haul customer. I will most likely go to another U-Haul location or other services but never use this location again.

TERESA P. on 4/13/2015
Rating: 3 out of 5 stars

Made reservation online Positives: had to change my pick up time to an hour later and rep made sure there was a truck available, pick up/paperwork was completed in 5 minutes once to got to the register. Truck drop-off - another employee not working the register noticed that I was dropping off, he took the time to close out my contract and provide me with an updated receipt. Negatives: long wait in line to pick up and drop off truck. Need more workers or a dedicated line for online reservations or a line designated for walk-in reservations

SHAKIA T. on 4/12/2015
Rating: 5 out of 5 stars

Provide customer parking.

amy b. on 4/11/2015
Rating: 3 out of 5 stars

Good service, very nice sales people to help me select the right vehicle for my needs. Overall very good service.

Lynn L. on 4/11/2015
Rating: 5 out of 5 stars

Friendly employees, easy pickup and drop off services.

DEBORAH W. on 4/9/2015
Rating: 5 out of 5 stars

Excellent experience

MORENO C. on 4/8/2015
Rating: 3 out of 5 stars

The truck was not working properly. The anti-lock brakes were faulty, the light kept coming on and off, the truck would not start quickly. The gas record was not accurate. Also, you may want to consider a more scientific approach to gas charges, possibly a mileage system. For instance, I estimated the truck gave me 9 miles to the gallon. I used 53 miles so I put 7 gallons in the tank. to be safe. You may want to let the customer know the truck mileage and they can provide receipts for the gas pumped. The safest way however, is to always give the customer a full tank and the customer returns it full.

Lorenzo A. on 4/8/2015
Rating: 5 out of 5 stars

I highly appreciated your business,your people are accommodating and polite,I'am completely satisfied. Best regards and more power, Lorenzo V. Alvarez

edward v. on 4/6/2015
Rating: 5 out of 5 stars

great experience, friendly & professional! keep up the good work guys....

LEONEL G. on 4/6/2015
Rating: 3 out of 5 stars

Every thing worked perfectly. It would've been even better if some one from the team would've given the truck personally. When I walked out of the office I had to guess which truck was going to be given to me.

BRENDA I. on 4/6/2015
Rating: 4 out of 5 stars

Provide parking for customers.

TIMOTHY M. on 4/6/2015
Rating: 3 out of 5 stars

Great Customer Service

NICHOLAS H. on 4/5/2015
Rating: 2 out of 5 stars

They did not have items that were confirmed in my order (i.e. truck size and utility dolly). I paid for furniture pads and they were not in the truck. Staff did not explain details.

SIMON L. on 4/5/2015
Rating: 5 out of 5 stars

No comment

KAYE S. on 4/5/2015
Rating: 3 out of 5 stars

The vehicle we rented had a really bad cigarette smoke smell to it.

MICHAEL M. on 4/2/2015
Rating: 5 out of 5 stars

This location used to be "not so good but my experience this time was excellent. The people acknowledged your presence when you came in, served you promptly, courteously, and knowledgeably. They got me checked in and off on the road in no time. And the truck was really nice and clean.