U-Haul Moving & Storage of Rome

U-Haul Moving & Storage of Rome

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Address

244 Erie Blvd E
Rome, NY 13440

(315) 339-3110

(E of S James; parallel to Canal St; Rte 49E /69E /365E; Rte 365W/ 26S)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: Closed

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rome, NY at U-Haul Moving & Storage of Rome

Moving to or from Rome, NY, 13440? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Rome. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rome, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Rome

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rome, NY.

Cargo vans and pickup truck rentals in Rome, NY

U-Haul cargo van rentals and pickup trucks in Rome, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rome, NY, 13440. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rome, NY, reserve a van for your moving needs from U-Haul Moving & Storage of Rome!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MARK M. on 10/18/2014
Rating: 5 out of 5 stars

Friendly staff . Fast service.

PETER S. on 10/16/2014
Rating: 5 out of 5 stars

Staff at this location were extraordinarily professional and helpful.

LAUREN H. on 10/13/2014
Rating: 5 out of 5 stars

Rich, the store manager in Rome, showed above & beyond service. I had originally made reservations at the Utica location at Lomond Place and got bumped to a far away location. When I called the Utica store to figure out what happened, the manager (chris?) was EXTREMELY rude. I was not aware that my pick up location could change and instead of explaining it, he said "maam, if you failed to read the terms in the contract, that is not my fault" and still hadnt offered an explanation. While this may be true, that is NO WAY to treat a customer. I swore that I would never use UHaul again. After calling the 800 number, my reservation got moved to the Rome location. I walked in as a disgruntled angry customer and Rich calmly explained everything, apologized profusely- his overall kindness really won me over. Please do not let either employees' behavior go unnoted. Thank you!

CHRISTINE K. on 10/9/2014
Rating: 5 out of 5 stars

Nothing, everything worked out well.

CONNIE W. on 10/8/2014
Rating: 5 out of 5 stars

For moving purposes, I would never go to anyone else.

JOHN O. on 10/5/2014
Rating: 4 out of 5 stars

I recommend that u-haul, overall, take off the bill if the customer fills the tank, when only given a 1/4 tank.

JOSH S. on 10/5/2014
Rating: 4 out of 5 stars

Very easy transition. THANK YOU!!!

Michael Q. on 10/5/2014
Rating: 3 out of 5 stars

I used the online reservation system... Made everything very easy. Great system!!

MICHELLE P. on 10/5/2014
Rating: 3 out of 5 stars

Very nice man and helpful

RYAN M. on 10/5/2014
Rating: 3 out of 5 stars

The workers at the Uhaul were great. However, renting equipment and getting it at the required time was horrible. I will not recommend Uhaul to anyone in the future. In fact, I'm going to submit a complaint to the better business bureau.

patRISHA S. on 9/27/2014
Rating: 4 out of 5 stars

Nothing else

Nancy F. on 9/26/2014
Rating: 3 out of 5 stars

take the trucks to the location, that is requested, not happy with the trailor, or the price.

ANTHONY L. on 9/22/2014
Rating: 2 out of 5 stars

I reserved my UHaul 2 weeks in advance. This location "lost my reservation", I reserved a 17 foot truck and my husband was given the keys to a pick up truck, i reserved the truck for 12 hours, was called 3 hours into the move to be told i was supposed to drop the truck off, i rented 3 dollies, only received 2....needless to say this UHaul experience was one of the worst I've had. The Rome location didn't seem to have anything organized or put together... would rather drive 30 miles out of my way to the next location to get my UHaul.

Jack L. on 9/15/2014
Rating: 4 out of 5 stars

Pleasant, fast, and professional. I was in and out in less than 10 minutes!

Jason W. on 9/5/2014
Rating: 5 out of 5 stars

The gentleman at the Rome location was helpful and extremely helpful.

Peter C. on 9/4/2014
Rating: 3 out of 5 stars

They did not go over the odometer with me to confirm mileage out. I drove the truck from Rome NY to Erieville NY than home straight to Greenwich CT then to drop off truck in Port Chester NY. I was billed for 369 miles, which is impossible. I was not told in the Port Chester location. I was told everything was fine and was not given any other paperwork. I then saw a debit charge of $54.54 the same day. I called the Port Chester location and was told I was charged 27 miles overage and an extra day rate of $40. I had the truck back by 9:22 a.m. There was only one person to process the return and there were people there before me. I was told the computer automatically charges the fee and they would see if it could be refunded. I have not heard back. I am requesting a refund of the $54.54. Please contact me at 203-249-2978. Thank you.

EUGENE E. on 8/30/2014
Rating: 3 out of 5 stars

i TOLD THEM ABOUT THE BALD TIRE, THEY SAID THEY WOULD HAVE NOT LET THAT TIRE LEAVE THEIR LOT, AND APOLOGIZED FOR HAVING HAD TO DRIVE WITH SUCH A BAD TIRE.

ANNETTE D. on 8/29/2014
Rating: 5 out of 5 stars

excellent service and very courtous staff.....thanks

debbie a. on 8/29/2014
Rating: 3 out of 5 stars

Computer systems for AM check-in were quirky according to manager and each customer waited for two or three entries before the contracts went thru to pick up equipment

matt e. on 8/25/2014
Rating: 3 out of 5 stars

My experience was good until the end I was charged 5 too much. I ordered 1 dozen pads and received 1 dozen pads on the truck. The attendant put 11/2 on the truck and I specifically said I only wanted 1 dozen so they took one 6 pack off. I was billed for 18 and should be credited back. Please contact me thank you. The other issue I have I have problem with a bill and I forward to a call center who next connects with a rating form this is crazy. I should be dealing with the store directly.

Elizabeth H. on 8/24/2014
Rating: 4 out of 5 stars

The store appears to be grossly understaffed, particularly in the early AM hours. Had a small glitch in the pickup because the counter person accidentally deleted my order. Pickup ended up taking 34 minutes which seemed a little long when you're there at 7AM but not a bad experience overall. Drop off went without any problems.

david b. on 8/18/2014
Rating: 5 out of 5 stars

Very easy to reserve and use with excellent and friendly service. Thank you.

BRIAN V. on 8/17/2014
Rating: 3 out of 5 stars

I changed my reservation which was awesome they were great in that.but i spent 164.00 dollars.which was alot.i though uhaul was 40.00 a day.i had the uhaul from 1030am thur to 4pm friday which was 24hr which is a day plus six hrs and i had to pay another full day.which i felt it was unreasonable.why cant u have like hrly rate .i had to give 40.00more dollars for six hrs.i have used uhaul many times in the passed year and i didnt get any discounts nor a break on anything.my name is the same.brian vanpatten.my phone number is the same.3152729799. Repeat customers should be treated a little better because for future rentals.u may just lose that customer.with out us thier is no uhaul.right.well thank you for ur time.and understanding.rememeber im a repeat customer and i wasnt given a fair deal.based on what ur truck said 39.95 a day.and for what i paid i should have had the truck for 48 hrs not 30......thank you again for all ur help...... Brian vanpatten Feel free to call me If you have any questions. 315 272-9799

patrick f. on 8/17/2014
Rating: 3 out of 5 stars

Either explain ahead of time that the moving blankets and dolly are extra cost items, or do not put them in the truck. I skipped reading the placard saying that the dolly was $7 and unclamped it, only because it prevented wide objects from fitting in the truck. I was not pleasantly surprised to find the additional $7 on my bill, especially when I brought my own dolly with me! Fortunately I didn't remove the moving blankets from the wall of the truck (I almost did, for the same reason) or I probably would have incurred the rental charge for that, too.

Ann S. on 8/14/2014
Rating: 5 out of 5 stars

The pin holding the car dolly ramp was broken and the ramp came out while driving down the road.