U-Haul of Downtown

U-Haul of Downtown

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Address

2830 Broadway
Sacramento, CA 95817

(916) 456-6446

(& Franklin)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Sacramento, CA at U-Haul of Downtown

Moving to or from Sacramento, CA, 95817? Get FREE truck rental rate quotes at U-Haul of Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Sacramento, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sacramento, CA.

Cargo vans and pickup truck rentals in Sacramento, CA

U-Haul cargo van rentals and pickup trucks in Sacramento, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sacramento, CA, 95817. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Sacramento, CA, reserve a van for your moving needs from U-Haul of Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Randall H. on 12/15/2014
Rating: 1 out of 5 stars

I showed up a few minutes after closing on a Sunday with a 14' truck. The store was locked. We knocked on the window and the clerk just waived us off. We left to return at 7am in the morning the second the store was open. We were told that we would have to pay an additional 24 hours on the truck. When I complained the clerk just shrugged. He also said that I was a bit off on the gas left in the tank but that he'd let me go. Not true, what a generous attitude. I asked about an hourly rate instead of the extra 24 hours, he said I should have used the drop box. News to me that you had a drop box the clerk who took our order never mentioned hours, or drop boxes. Summary: not told the shop would close at 5pm on Sunday; the clerk after closing instead of waving us off could have let us know about the drop box. So could the initial clerk. Attitude of the clerk this morning. Grade: D-. This is bad customer service guys! Not patronizing this location again unless you credit me for the 24 hours, and the round trip of 10 miles to return in the am. In the spirit of shared responsibility I'll go halves with you.

PAUL G. on 12/14/2014
Rating: 5 out of 5 stars

One of your employees helped me with my hitch wiring with no complaints and didn't even attempt to charge me for the service. I was in and out in minutes both times I was at this location, happier and very satisfied.

Robin A. on 12/14/2014
Rating: 5 out of 5 stars

Fantastic service, equipment ready, clean and in perfect working order. Thanks again for a flawless experience!

THOMAS A. on 12/14/2014
Rating: 4 out of 5 stars

Appreciated being given another day and more mileage. It alleviated the stress of moving during a record shattering rain storm.

MONTANA H. on 12/11/2014
Rating: 1 out of 5 stars

!!!!!!!!!!!!!!!!!!!!!!!!!!!! AVOID AT ALL COSTS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Oh my goodnessssss! I have NEVER been so disrespected or degraded in my life by a business! The WORST part was it was done by "the owner" himself!!! His name is MARK HARTLEY and "owns" the uhaul. I walked into the store to get a rental and as I opened the door Mark was on the phone with "A customer." As I waited about 7 or 8 mins I politely asked if there was anyone else that could help. He ROLLED HIS EYES then said he will be with me in a min. As I continued to wait for him to get off with his "customer" I could very clearly hear him talking to someone within the company about bringing stuff from the back to the front (Which clearly wasn't a customer) After waiting another 4-5 mins he said "ok, well i got a customer now so ill call you later" ummm.. HELLO?? Ive been here 10 mins, you could have said that when I first walked in! So what ever.. wasn't that big of a deal so I went on about my day. Now this is where my horrible experience happened and prompted me to write the review. I came back the next day to return the rental. He told me he was going to charge me for an extra day, at a HIGHER PRICE than I was told originally!! $23 higher! So I asked for the manager and he said he was. So then I asked to speak to the owner and he again said he was. At that point I demanded that I get contact information for who ever he reports to and THEN HE KICKED ME OUT OF THE STORE!!! Didnt even give me my receipt!!!!! I could understand if I was being violent or threatening but i wasnt. I will say i did have a stern tone after his smart remarks and cutting me off so many times. I shouted EXCUSE ME because he wouldn't stop talking over me. I then walked out of the store with NO RECEIPT and got in my car. He then left from the building, walked up to my car and threw my receipt in my car from the passenger side door!! ARE YOU KIDDING ME? Oh no thats not all. As I back up he stands in front of my car, then moves gesturing his hands down imply that NOW i can leave. uhh ok, that was really awkward. As i'm pulling off he shouts "F*****g A*****e!" and i stop hard and open my door saying "Excuse Me?!" He said "oh nothing, have a good day!" so i drove off and he said something again! I didn't catch what it was, but i'm sure it wasn't too far off from the first comment. I just can not believe I had to deal with that guy. All in all, just save yourself the headache, bad customer service and being ripped off. ******************WORST CUSTOMER SERVICE EVER!*******************

lenin z. on 12/9/2014
Rating: 1 out of 5 stars

I'm very frustrated with this service , corporate need to do a lot improvements with reservation, system updates and customer service, honestly I won't use uhaul again , I still receiving harras calls if I have drop off the equipment when it had past 3 days since I did.

mark b. on 12/8/2014
Rating: 5 out of 5 stars

The employees at this location were all very friendly and helpful.

MIKE R. on 12/6/2014
Rating: 5 out of 5 stars

Truck receiver was very friendly and cheerful, always welcome after moving. She was great

VIRGINA B. on 12/5/2014
Rating: 5 out of 5 stars

It was all flawless!

deo r. on 12/5/2014
Rating: 5 out of 5 stars

Service was 100 percent

THEODORE V. on 12/1/2014
Rating: 3 out of 5 stars

Trailer was old and beaten down And had mechanical problems on the road. Should not have been rented for cross country move.

TIM O. on 12/1/2014
Rating: 5 out of 5 stars

We rented a trailer from 7 am to 7 pm. Staff in the morning were excellent, as well as staff in the evening. I thorough enjoy this location and appreciate the quick and efficient service. Thank you!!

gregory C. on 11/30/2014
Rating: 3 out of 5 stars

Staff very efficient, fast and responsive to questions. Great experience.

JENNA M. on 11/30/2014
Rating: 3 out of 5 stars

Offer more sizes

CRAIG M. on 11/29/2014
Rating: 4 out of 5 stars

Great service and the employees seem to have good attitudes toward customers. I have used this location several times and have always been satisfied.

ALVAREZ JUAN C. on 11/27/2014
Rating: 5 out of 5 stars

Very fast returned...

ELISABETH J. on 11/25/2014
Rating: 4 out of 5 stars

although the Broadway location was great. The call center that called to confirm the reservation on Saturday morning was rude and unprofessional, she actually hung up on me and i had to phone back a second time. Thankfully the second woman I spoke with corrected the pickup times. If i spoke to clients like that at my job i wouldn't have a job.

WENDY S. on 11/23/2014
Rating: 4 out of 5 stars

None- rented many trucks in the past and this was my best experience. Very helpful, not lackadaisical at all.

EMILIE S. on 11/17/2014
Rating: 2 out of 5 stars

U-Haul doesn't seem to realize that people are moving while renting their vehicles, and that may mean that their customer's phone lines are being disconnected/switched. The policy that requires a phone number in the person's name whom is renting the truck is sheer stupidity. As long as U-Haul can reach the individual, it shouldn't matter whom the phone belongs to.

MARYANN C. on 11/15/2014
Rating: 5 out of 5 stars

You guys are ALWAYS kind, professional, and very helpful. As much as I dislike moving, I enjoy dealing with U-Haul. My thanks.

Eric Y. on 11/13/2014
Rating: 5 out of 5 stars

Called the same day, John got me the truck I needed and within an hour. I checked out the truck, packed some stuff up and moved it. Check in was just easy. Thank You!

CHRISTOPHER C. on 11/13/2014
Rating: 5 out of 5 stars

The employee who helped me, Mark, was fantastic. I made an error in booking, and he helped me correct it within a few minutes. The whole experience was so easy. That guy is great!

KAREN O. on 11/10/2014
Rating: 5 out of 5 stars

Nothing. Everything was great

Kimberly D. on 11/10/2014
Rating: 3 out of 5 stars

I had to wait a really long time in line to pick up my truck. There wereally two people working and both were helping others, but still it was taking a long time for people to pick up theuro reaervations.

DAVID B. on 11/9/2014
Rating: 3 out of 5 stars

Never, ever, EVER enough employees. This location has been steadily busy (without exception) every time I have been there and has never had more 2 employees, including management, on duty. Please schedule staff better or hire more people. The length of time it takes to just get to the front of the line at the counter is much greater than the time it would take to drive to a farther location. Moving takes enough time, renting a truck/trailer should not have to be an inclusive time factor, especially with a reservation.