U-Haul Moving & Storage at Austin Hwy

U-Haul Moving & Storage at Austin Hwy

Share |

Address

2390 Austin Hwy
San Antonio, TX 78218

(210) 656-2014

(@ Perrin Beitel Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in San Antonio, TX at U-Haul Moving & Storage at Austin Hwy

Moving to or from San Antonio, TX, 78218? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Austin Hwy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in San Antonio, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Austin Hwy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Antonio, TX.

Cargo vans and pickup truck rentals in San Antonio, TX

U-Haul cargo van rentals and pickup trucks in San Antonio, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Antonio, TX, 78218. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in San Antonio, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Austin Hwy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Steven D. on 1/25/2015
Rating: 1 out of 5 stars

The man working the counter on 1/24/15 was the rudest customer service person that I’ve personally run into in years. The unfortunate part is that I later learned during this poor experience, it was the manager sitting next to him. Not once did he step in to try and take over to try to turn the situation around. As the Director of Operations over dental clinics, if I had a front desk person to show just a 1/10th of the attitude this person presented, they’d be gone in a heart beat. If and when I need these services I will drive out of my way to go to another location and/or competitor that appreciates that I’ve chosen to come to their establishment. If you don’t enjoy your job, especially customer service, it’s time to start looking for another.

Marco g. on 1/24/2015
Rating: 3 out of 5 stars

Clerk needs to improve, they act like if they don't care his job.

RICHARD C. on 1/23/2015
Rating: 1 out of 5 stars

I rented a truck, dolly and blankets online. They did not have a dolly for me. A dolly is as important as the truck. Was I supposed to move each box by hand?! Ridiculous! The incompetent clerk offered me an appliance dolly which doesn't really help since the foot is smaller and the weight is significantly more and said it would be at the same cost. The clerk charged me an additional $12 and argued defiantly that it was a credit, not a charge. I know how to add and subtract so I knew I was over charged. He finally looked in his computer and mumbled something. He told his co-worker that he didn't know how to take it out so he would re-do the whole order. The co-worker told him not to do that because it would cause more credit card holds. As I finally left the area, the employee hollered over 2 sets of displays to me "well, you got your $12 back." Yes, after I had to argue about it. What an idiot. He then apologized, without any sincerity to which I responded the apology should have occurred the moment he told me there was no dolly and again when I remarked about the overcharge. His co-worker Todd (or Tom) had nothing to say nor felt the need to assist this incompetent employee. If I had a backup plan, I would have walked away from the whole transaction, but as you know no one makes a plan B for what should have been a regular transaction that U-Haul does 1,000's of times a day. 100% disappointment doesn't begin to describe my reaction to the U-Haul Company and certainly a choice of "Poor" on this survey doesn't come close to indicating U-Haul's service.

ERIK K. on 1/22/2015
Rating: 1 out of 5 stars

The beginning of our move started with a truck that had a bad battery. Your service people had to come out and fix it because it was completely dead. My first one way trip I was charged extra due to going over my mileage. I explained that Texas had a white out from Amerillo through Lubbock and had to find a hotel because we couldn't continue safely. I was told sorry there was nothing they could do. The second part of our move was a in town 24 hour rental that I needed a couple extra hours. I asked if they would help me out but said they had to charge me for a full day. I accidently locked the keys in the truck and was told they had a bunch of extras just not for my truck and it would cost a trip across San Antonio to the head office and $50 rekeying fee. I am an active duty service member that has used you guys for most of my moves. I was going to use you for one more one way from Denver to San Antonio this weekend but now looking into another company.

ASHLEY F. on 1/21/2015
Rating: 5 out of 5 stars

Manager Todd and his crew were very helpful and polite.

DOUG B. on 1/21/2015
Rating: 5 out of 5 stars

Steve was amazing in assisting us with sizing of loads, milage, fees , and equipment necessary to move. Location was wonderful. Thanks

Jonathan V. on 1/19/2015
Rating: 2 out of 5 stars

Ive always used uhauls services in the past and because of this experience i will never use ubaul again

ABEL O. on 1/18/2015
Rating: 5 out of 5 stars

Got me out in two minutes.

Terry W. on 1/12/2015
Rating: 5 out of 5 stars

Customer service was outstanding.

ELIZABETH Y. on 1/12/2015
Rating: 5 out of 5 stars

We had to make an exchange of equipment because of safety issues and the team at Austin Hwy was AMAZING!! They have ALWAYS been my favorite uhaul location...Great customer service even when it was MEGA FREEZING COLD! Oscar went the extra mile to make sure we had a great customer service experience.

JOHN M. on 1/8/2015
Rating: 4 out of 5 stars

Please call me tomorrow! Friday 1/9/15.

Richard R. on 1/8/2015
Rating: 2 out of 5 stars

The employee behind the counter sighed heavily, and complained about previous customers infront of us. Sounded like he didn't take his estrogen blocker this morning.

rochelle g. on 1/6/2015
Rating: 5 out of 5 stars

Over the last year e have had good experiences with The Austin Hwy and FM 78 locations. Great customer service at both.

HENRY B. on 1/5/2015
Rating: 5 out of 5 stars

I had great service there today thank you very much

RONALD B. on 1/5/2015
Rating: 3 out of 5 stars

I was very pleased with the service provided

RICHARD Q. on 1/3/2015
Rating: 3 out of 5 stars

Learn to welcome customers as they enter to acknowledge them. Also, provide them an idea how long until they will be serviced.

wilbur s. on 12/29/2014
Rating: 5 out of 5 stars

Great customer service

Danny M. on 12/25/2014
Rating: 3 out of 5 stars

The price was misleading. It wasn't 19.99 as advertised. The estimate online stated a price of $31 but in the end the total price was near $50 just to rent a van for about 2 hours. I didn't need it for a 4-hour block. Also, when I returned the van while the store was still open, there was no one for me to deliver the key to. I ended up leaving the key on the counter.

Buddy H. on 12/22/2014
Rating: 5 out of 5 stars

This location, and it's staff, always helps and provides the necessary equipment I need.

ERIC K. on 12/22/2014
Rating: 5 out of 5 stars

Awesome service, staff and help

Eric W. on 12/21/2014
Rating: 4 out of 5 stars

Great service agent, Didn't catch his name, but really friendly.

JENNIFER R. on 12/20/2014
Rating: 2 out of 5 stars

The employee that helped me at pick up was rude and condescending. When I walked into the location there was one employee leaning on some equipment watching me but did not bother to greet me. I reserved the truck online and it states that most moves take approximately 4 hours and asked how long I would like the truck for, I put 24 hours. When I got to the location the employee who checked me out asked in a very rude way if I REALLY needed the truck for 24 hours because they don't rent the truck for that long. They only rent it for 4 hours since it was in such high demand. I stated I would not be bringing it back that night as it was 5 p.m. when i picked it up and that online it allowed me to pick 24 hours. I was made to feel as if I did something wrong and I agreed to bring the truck back at noon which was 5 hours earlier than expected. The truck smelled and was dirty in the back before I used it. The only redeeming part of this experience was that the employee who did the return was very pleasant and quickly handled the return. I have used Uhaul many times in the past but this was by far the worst experience.

MARY H. on 12/19/2014
Rating: 1 out of 5 stars

We rented a Uhaul at the above location and the Manager Todd Utz told us we could drop off the Uhaul at any place in Colorado. We explained to him that we may need to take the Uhaul to Denver Colorado instead of Pueblo Colorado and he said that would be fine as long as it was in Colorado. We received an extra charge for $247.00 which is incorrect, because Todd said we could drop it off anywhere. It would be very heIpful if your staff would give the correct information and know they job. I would appreciate a call back from whom ever is in charge of this situation.

BRUCE L. on 12/19/2014
Rating: 4 out of 5 stars

Great location. Gave me additional time and miles which is greatly needed. Standard time is usually EXTREMELY tight, especially with only 2 people loading.

GERARDO F. on 12/16/2014
Rating: 4 out of 5 stars

We've been renting from U-Haul for over 20 years and have always been so happy. maybe a VIP or repeat customer rewards program. Thanks for all you do