I did the online check-in like it suggested.. This was suppose to save time when picking up truck. Apparently their system was down had to redo the entire rental agreement. Did the inspection of the rental on the online app. The mileage was incorrect there was no one to check to make sure my brake lights & blinker’s work. They said my credit card would not be charged. It would only be charged if the vehicle was returned damaged. This was incorrect they charged my card the full amount of the rental. They charged me a $75 fee that I did not add. I would never use this location again. U-haul did adjust the charges.
Paula B
Hi Tech Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rio Linda, CA 95673
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The 10’ u-haul I got didn’t have a ramp. It made our move really difficult.
Lizette R