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U-Haul at Broadway & Rock Spring Rd

U-Haul at Broadway & Rock Spring Rd

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Address

66 Broadway Rte 1
Saugus, MA 01906

(781) 233-5530

(Rt 1)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

 

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Saugus, MA at U-Haul at Broadway & Rock Spring Rd

Moving to or from Saugus, MA, 01906? Get FREE truck rental rate quotes at U-Haul at Broadway & Rock Spring Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Saugus, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Broadway & Rock Spring Rd


Zip/postal code or city, state/province

Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Saugus, MA.

Cargo vans and pickup truck rentals in Saugus, MA

U-Haul cargo van rentals and pickup trucks in Saugus, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Saugus, MA, 01906. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Saugus, MA, reserve a van for your moving needs from U-Haul at Broadway & Rock Spring Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JAMES C. on 4/12/2014
Rating: 5 out of 5 stars

Great place great customer service

BETTY C. on 4/4/2014
Rating: 4 out of 5 stars

I have used this UHaul location many times & again the UHaul crew was great!

Diana B. on 4/3/2014
Rating: 5 out of 5 stars

the customer service was very good I was quite surprised

MELISSA W. on 4/2/2014
Rating: 1 out of 5 stars

I did not get the truck, I reserved 2 months in advance and gave my boyfriend a truck off the lot that they were trying to sell, it was disgustingly dirty and I do not think it fear that after making a reservation, I did not get what I reserved, I got a dirty old truck that didn't say uhaul on it

DENIS K. on 4/2/2014
Rating: 3 out of 5 stars

I delivered the truck the same day I picked it up because we were done sooner than we thought (this was a day and a half sooner than scheduled). This worked out well for the drop off site as they offered the truck to another customer (while I was standing there) saying that it was unpredictably returned sooner than expected. When I inquired about a possible credit I was told "no we don't do that". This was my first experience with UHaul. I will likely try a competitor on my next rental experience. Revenue opportunity seems more important than customer experience. See Ya UHaul!!

MARY F. on 3/31/2014
Rating: 4 out of 5 stars

I don't remember the man's name who waited on me, but he was extremely helpful. We got A plus treatment from him.

BRYAN D. on 3/30/2014
Rating: 3 out of 5 stars

Not having anything to do with this location, but my overall expeiience with renting this truck was pretty bad, first they called and left me a message for the wrong person, then the told me that the truck I wanted was only gonna be available till 10 am the next day when I put in the reservations that I wanted it for 24 hours. So then they change the truck size for me and tell me it's all set at a different location. So after I get off the phone with them I get a text message from U-Haul stating that my original truck would be available at 330 pm which got me confused since I was told it wasn't available on the phone. Then when I call uhaul to get it figured out the location that they rebooked me at calls me and tells me I'm all set to pick up my truck at 12 noon on that day, which really didn't make sense since it was already 330 pm. So I pick up my truck at the time I ended up scheduling it for, use it for the day, then go to bring it back at the time I was supposed to and the place was closed a half hour before I got there which confused me because I was told on the phone that that location should have been open for at least another half an hour by the phone rep I talked to the day before. Overall a very aggravating experience.

John L. on 3/30/2014
Rating: 5 out of 5 stars

Been there a couple of times, Doug and the crew are great.

ANITA R. on 3/30/2014
Rating: 5 out of 5 stars

Service was phenomenal. Truck was great. People were courtesy and extremely helpful. Would recommend in a heartbeat.

KEVIN L. on 3/29/2014
Rating: 5 out of 5 stars

I was so impressed with the manager Doug's customer service. It was a very busy Saturday afternoon and I returned to Uhaul with a 20 ft truck 3/4 full of trash . Unfortunately the dump closed before I arrived . With a store full of customers Doug took the time to solve my problem . I had to return the 20 ft truck because it was rented for the next morning . Doug rented me a second truck and we moved all the trash into that truck so we could take the trash to the dump the next day . Doug had a million things going on in the store , but he was capable of multi-tasking and giving me great service and solving what could have been a big problem for me . Thanks so much Doug !!! Kevin Loughlin

steve s. on 3/29/2014
Rating: 4 out of 5 stars

Very helpful and patient staff.

john n. on 3/26/2014
Rating: 5 out of 5 stars

always a pleasant rental at Saugus uhaul

ryan l. on 3/21/2014
Rating: 5 out of 5 stars

Customer service was great. Very friendly guys

Scott C. on 3/18/2014
Rating: 5 out of 5 stars

Doug, the Property Manager, was great to work with. Always a pleasure doing business at this location.

margaret m. on 3/17/2014
Rating: 5 out of 5 stars

Overall experience was very good. Staff were very helpful, fast & efficient.

PHILIP T. on 3/17/2014
Rating: 5 out of 5 stars

Very satisfied customer

Lawrence A. on 3/17/2014
Rating: 5 out of 5 stars

Very friendly and helpful!

MARY C. on 3/17/2014
Rating: 4 out of 5 stars

Everything went well.

MIKE P. on 3/11/2014
Rating: 4 out of 5 stars

You can tell the manager not to take my credit card # off of a previous transaction & charge the next one on it. I left $100 cash & intended to pay the balance (left no credit card info) He took it upon himself to go to a previous rental agreement & use my debit card to charge the balance. I go to this location many, many times & im not happy about this. Everything else is great. all the employees are the best in the business. Some of Dougs practices should be reviewed though.

CHRISTIAN B. on 3/8/2014
Rating: 5 out of 5 stars

Excellent customer service and speedy rental, my usual location normally...but went to another location and ended up leaving to take the extra trip to this one.

JAVIER G. on 3/3/2014
Rating: 2 out of 5 stars

I WILL NEVER BE RENTING FROM UHAUL EVER AGAIN HAD THE WORSE EXPERIENCE EVER FROM THE MEDFORD LOCATION THE MNGR AT THAT LOCATION TOLD ME MY RESERVATION WAS NOT A GUARANTEED RESERVATION?IF HAD KNOWN THIS I WOULD HAVE RENTED ELSEWHERE BUT THE DAY BEFORE I GET A EMAIL CONFIRMING MY ONE WAY TO MILFORD PICK UP AND WAS TOTALLY NOT AT THE TIME I MADE THE RESERVATION FOR IN THE IST PLACE AND THEN WHEN I CALL THE LOCATION THE DAY OF PICK UP THE MNGR AT THIS MEDFORD MASS LOCATION TELLS ME SHE COULD NOT GET A REACH OF MY TRUCK ? AND AT THIS TIME IT WAS 2 HRS ALREADY DELAYED THEN SHE TELLS ME THAT THEIR IS NOTHING SHE CAN DO LIKE REALLY SO I HAD TO CALL 5 LOCATIONS TO GET A RENTAL AND THATS WHEN I FOUND MYSELF A TRUCK IN ROUTE ONE IN SAUGUS MASS LIKE I SAYED I WILL NEVER BE RENTING FROM UHAUL IN THE FUTURE OR REFERRING ANYBODY TO RENT FROM UHAUL WORSE EXPERIENCE EVER ....

EDWARD P. on 2/28/2014
Rating: 1 out of 5 stars

2 Different Invoices and I am an employee of Michaud Mitsubishi and was suppose to get a 20% employee discount and a very high bill why???. I need a call back at 781-363-9339

Richard I. on 2/23/2014
Rating: 3 out of 5 stars

I want to make sure my ratings of U-Haul, as a corporation, make it to public view. I originally booked my trailer rental from U-Haul Storage of Danvers, a company-owned location, because I know that renting at the independent locations is problematic. No where does it say they don't rent anything except storage locations from there - I got a call the night before tellilng me that I could pick the trailer up at Michaud Mitsubishi. I should have said NO, and asked for U-Haul on Route 1 in Saugus. I got to Michaud Mitsubishi and the guy working the customer service desk did the paperwork. I told him I wanted the tire pressure checked, and he pulled out a piece of wood that he said U-Haul gives them to hit the tires with to check them... He said he would go dig out the trailer, i.e. he didn't have it ready despite knowing that I was coming. He also didn't know if they had shovels... So we go outside and find the trailer embedded into a 20 foot tall pile of snow that the car dealership had piled up there. The entire side of the trailer was buried, as was the tongue. He proceeded to try and dig it out, got to the tongue and found it frozen into the ground. His "helper", who was criticizing him the entire time, went and got a pry bar and they began working to free it. Then they found the tongue full of frozen snow. The helper used a tiny pick, like 2" long, to try and clean it out. The "manager" then tried his lighter... They got it free and hooked it on and I pulled it with 4 wheel drive out of the pile. The manager didn't know that the tab you hold only stops the tightening mechanism from undoing, he tried hitting it with the pry bar to get it to set on the ball better (right next to my truck...). He then climbed up and jumped on it, kicked it, put his feet on my bumper... Then he went to wire it up and realized there was no wiring harness extension, and went looking for it. After a few minutes I called corporate to move to Saugus, spent probably 15 minutes on hold. I ended up wasting nearly 2 hours of my time and I get the $50 "guarantee". What a load of garbage. The Michaud manager talked about how only 1 person at the dealership wants U-Haul, everyone else wants to get rid of it, he says "U-Haul dumps their inventory on us to hold". And the trailer was full of mattress blankets and very dirty. I would recommend no one ever rent from the Michaud Mitsubishi location. The Saugus location had lots of trailers, but of course did not know I was coming. The Manager was very apologetic, said he's heard from others that Michaud Mitsubishi is awful. His "one-way" 5x8 was buried in the snow, so he offered me a 6x12, but I had no need to haul that weight (and pay more tolls). He offered a 4x8 but I needed the 5x8. So, we went up the hill and he dug out the tongue and I pulled it out with my truck. He then had the tires checked at my request, and offered me extra days (not needed). My opinion of U-Haul as a corporation,

LYLE C. on 2/20/2014
Rating: 5 out of 5 stars

Manager was very friendly & helpful & made sure snow was removed from roof before I drove away. Gave me some extra miles that I needed also.

JOE M. on 2/18/2014
Rating: 3 out of 5 stars

Truck need wipers and we moved in a snow storm so the poor wipers made it unsafe. Truck also smelled of smoke very badly. just being honest. I will still use uhaul but know this will improve.