Insist on making a reservation!!!!!
We tried to make a reservation and the owner told us that it wasn't needed. That the equipment wasn't being used any way.
We show up on the agreed date and the car hauler wasn't there. No apologies from the owner. It simply wasn't there. The explanation given was that sometimes U-haul comes and picks up the equipment. That probably wouldn't have happened if I had a reservation! The owner called and found us another one that was 30 miles out of my way. Thanks.