Total disaster doing mobile phone pickup; your company didn't remember to allow me access to the "pick up my vehicle" feature on your site so I spend nearly an hour sitting next to the vehicle and trying to get UHaul to activate the transaction. It was incredibly confusing.
BRENDA FOSTER
Wishy Wash Laundry
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The website listed this location as having counter service, which is the type of truck reservation I made. I lost the first hour of my reservation because this was only a Truck Share 24/7 location and I needed to have my reservation changed over the phone. When I finally got the code for the lockbox, it got stuck and I needed to ask for nearby help to physically open it. Also, none of the moving equipment I reserved was in the truck when I finally got into it.
Judith Moy