U-Haul Moving & Storage at Bruns Ln

U-Haul Moving & Storage at Bruns Ln

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Address

410 Bruns Ln
Springfield, IL 62702

(217) 546-2730

(S Of Jefferson)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Springfield, IL at U-Haul Moving & Storage at Bruns Ln

Moving to or from Springfield, IL, 62702? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Bruns Ln. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Springfield, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Bruns Ln

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Springfield, IL.

Cargo vans and pickup truck rentals in Springfield, IL

U-Haul cargo van rentals and pickup trucks in Springfield, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Springfield, IL, 62702. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Springfield, IL, reserve a van for your moving needs from U-Haul Moving & Storage at Bruns Ln!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Ella T. on 7/1/2015
Rating: 3 out of 5 stars

I rented a Dollie from u Haul and didn't received it I called the company that morning the Representative said I wouldn't be charge I return the truck and told the general manager the same thing and supposedly took the charge off I received my receipt and I still was charge I called the 1800 number and had to file a complaint I talk to 3 people in total and still got charge and still waiting on my refund for equipment I didn't receive I'm very discouraged and disappointed

Norm H. on 6/30/2015
Rating: 4 out of 5 stars

The people at this location try very hard to be helpful and courteous to their customers. I highly recommend this location. Sometimes it takes a while to pick up your trailer because of the lines at the store. It would be nice if there was a special line for people who have reserved their trailer already.

MARY K. on 6/28/2015
Rating: 5 out of 5 stars

I have rented a truck from this location several times and the employees were always nice and helpful.

SHIRLEY J. on 6/28/2015
Rating: 2 out of 5 stars

I have used U-Haul for all of my moving needs, with pretty good success. This experience fell WAY short of what I have grown to expect from U-Haul. I reserved the 17 foot truck for a 7:30 am pick up but was called and told that I couldn't get it until 9:15, which was actually 9:45 by the time we were driving the truck off the lot. We were also told that we needed to bring it back at the original time that we had when we were picking it up at 7:30. I fussed enough to get an extra hour. Then when I got there I was given a 15 foot truck instead of the 17 foot truck, I reserved, which made us have to make 2 trips... Long story short, wasn't the best experience I've had with U-Haul, but because it's a first time I'll still the company unless this new way business be handled.

ROBERT N. on 6/27/2015
Rating: 2 out of 5 stars

It would be nice if there were a place to drop the keys off if you have to drop the truck off after hours.

CLAUS B. on 6/25/2015
Rating: 5 out of 5 stars

Everyone was very quick and helpful. Even helped me get things hooked up in the rain. Thanks.

ALISON S. on 6/21/2015
Rating: 2 out of 5 stars

Actually, the Stevenson drive location was the problem. To help prevent complications, I had reserved a car tow dolly two months in advance which did me Absolutely no good to plan and schedule ahead. Overall, your staff appear to try hard, but your management does not seem to communicate with their staff the details, therefore the "left hand does not know what the right hand is doing." Your email communication through the smart phone was also messed up!! Confirmation was missing. It resulted in delay and faulty equipment to start our trip out with. Since Stevenson Drive site did not have the car dolly which we reserved there, we had to drive 7 miles out of our way to the Bruns Lane site to pick up the car dolly. Once there, the attendants were trying their best but it took 90 minutes to attempt to repair a broken taillight, then when we were beginning to lose our patience because we were so late leaving. They finally agreed to replace the broken one with an entire new tow dolly at my request so we could get on the road. Was not a good experience. Once on the road, the tow dolly worked smoothly without problems. When we dropped it off in Cape Coral, Florida, the staff there were excellent. Unfortunately, I don't plan to rent from you again due to the lousy experience at your Springfield, IL Stevenson Avenue site!

KATHY B. on 6/21/2015
Rating: 5 out of 5 stars

Very friendly, fast check in and fast checkout. We have rented from this location many times over the past years.

SHIRLEY J. on 6/20/2015
Rating: 5 out of 5 stars

Great staff, easy to work with and very friendly

Alicia R. on 6/20/2015
Rating: 5 out of 5 stars

Service was great truck was great nothing negative to say.

NANCY B. on 6/19/2015
Rating: 4 out of 5 stars

Do not have your customers travel to a different location to pick up their truck, they should have it at that location were you made your reservatio!!

WALTER W. on 6/18/2015
Rating: 2 out of 5 stars

Below average not enough employees. Was in the store three times. First to reverse truck and buy boxes. 20 minutes before I was help. 2nd time to buy more boxes again a long wait. 3rd time on a Sunday to pick up the truck , 45 minutes before we got the truck. One young man working. He also had to run outside to pull the trucks up. He was a fast and great employee. Just way to busy to be by himself..would I recommend this place? Yes because it nice store that carries everything and has lot of trucks. I would also tell them it's the slowest store.

Todd D. on 6/18/2015
Rating: 4 out of 5 stars

I had no problems with service I received or the truck

thomas m. on 6/17/2015
Rating: 5 out of 5 stars

good job -- well done

Peggy R. on 6/16/2015
Rating: 1 out of 5 stars

This location is consistently mismanaged and understaffed even at high traffic times. I was very pleased with the actual rental and I personally did not have problems at the store other than a long wait time. There was only one person working (borrowed from a different store) he didn't have access to certain areas and obviously couldn't be two places at once. The person in front of me was unable to pick up their rental, planned well in advance, because he did not have a key to where it was and the manager was not available by phone. This location is typically the most convenient for me but it seems it is this way every time. The people who have waited on me have always been polite and appropriately apologetic. Between phones, customers and getting vehicles I can't imagine why you would ever have less than 2 people working at a time--especially on a last/first weekend of the month

CLARA S. on 6/16/2015
Rating: 2 out of 5 stars

When I arrived at the location I could not enter due to both entrances being blocked. One of them was blocked by multiple Uhaul trucks and the other was blocked by a customer. Upon pulling in to the location I had to park in the middle of the parking lot because there were multiple Uhaul trucks parked every which way leaving the parking lot chaotic. I walked into the location and there were several customers in front of me while no employees were in the store. I waited in line for over 35 minutes before being helped because the location was short staffed. In fact, the employee that helped me had his other job uniform on along with the name tag. The wrong truck was picked out for me so I had to wait a few more minutes. I waited for a total of 45 minutes from the time I walked into the location to the time I was handed the keys to the truck. The employees were friendly but the wait time was ridiculous. I ended up wasting over a hour of my moving time since I hired movers to help me move which means I lost out on valuable time and wasted money. I will not be visiting this location again.

DON M. on 6/13/2015
Rating: 5 out of 5 stars

The employee that help me did a great job

SHARON S. on 6/12/2015
Rating: 4 out of 5 stars

Check in man was not very friendly.

NATHAN M. on 6/11/2015
Rating: 4 out of 5 stars

The location ia really great and the staff is very helpful. Sometimes however the staff is very busy you have to wait a long time.

MIKE G. on 6/10/2015
Rating: 5 out of 5 stars

The staff was excellent, Jackie O was exceptional!!!

Tamela L. on 6/8/2015
Rating: 5 out of 5 stars

Brand new van! Easy to drive...I am 5'3". Staff very polite and helpful. Whoever hired them picked the right people!

LINDSAY M. on 6/8/2015
Rating: 3 out of 5 stars

This wasn't my preferred location and I didn't find out until the day before when they called that I had to drive further to this location. That messed up my timeline and made us late to where we were moving unfortunately.

GEORGE M. on 6/6/2015
Rating: 5 out of 5 stars

Did not have to wait long (had customers in front of me)Staff was very helpful with the return

John O. on 6/3/2015
Rating: 2 out of 5 stars

This place needs more staff during rush times. Both trips found long lines and one or two hard working employees that couldn't keep up with demand plus phones.

Clyde V. on 6/3/2015
Rating: 2 out of 5 stars

There was cigarette butts in the door handle rests, was told there was 3/4 plus gas in and actually there was between 1/4 and 3/8 the guy told me he would correct this mistake on the computer before we left with the vehicle,which he never done. He did write it on my copy and initial it. I brought it back with more fuel in it so I would not be charged a refuel fee of 4.25 a gallon to bring it up to what I left with. I called the guy back and he remembered the gas gauge mix up and said it would be refunded to my credit card and I would get a conferming e- mail which I did not receive. I did read the contract that I signed but it wasn't held up on their end. So bottom line never gonna rent another u- haul from U-Haul moving and storage 410 bruns Ln. And will let people know you will get ripped off. I'm an honest guy and expect the same in return. Once bitten twice shy.