U-Haul Moving & Storage at Stevenson Dr

U-Haul Moving & Storage at Stevenson Dr

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Address

1032 Stevenson Dr
Springfield, IL 62703

(217) 786-2100

(@ 11th St)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Springfield, IL at U-Haul Moving & Storage at Stevenson Dr

Moving to or from Springfield, IL, 62703? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Stevenson Dr. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Springfield, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Stevenson Dr

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Springfield, IL.

Cargo vans and pickup truck rentals in Springfield, IL

U-Haul cargo van rentals and pickup trucks in Springfield, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Springfield, IL, 62703. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Springfield, IL, reserve a van for your moving needs from U-Haul Moving & Storage at Stevenson Dr!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

BARBARA S. on 8/19/2014
Rating: 3 out of 5 stars

The gentleman that processed my truck rental was NOT helpful at all. Did not even have the courtesy to give me the keys, show me how to operate the latch, the ramp or anything. I had to ask where the keys were, I had to ask him about a lock. No locks on the truck????? Seriously? Also, no cruise on the trucks???

MECKY L. on 8/17/2014
Rating: 4 out of 5 stars

It would be nice if we could specify how many hours we would like a vehicle. I don't think that I should have to pay for 6 hours unless I need it for 6 hours.

CINDY S. on 8/17/2014
Rating: 2 out of 5 stars

when someone calls to order a truck, let them know that they may not be receiving the truck ordered and that it will not be at the place you called to order it. so upsetting to find out that you have to go completely out of your way to get the truck we paid so much for and we are now going to have to incur extra expense for gas because we were given a truck 2 sizes bigger than what we ordered. very frustrating to find out the day before. I had to come up with a least a bit of customer service such asking to have the the truck taken to the location where we thought we were picking it up at. I ordered it at the stevenson location because we had a storage unit there. certainly a management person could have come up with such a plan. they very much did not want to provide any assistance with this and apparantly reluctantly decided to however, only found out it had been arranged to be taken to stevenson drive by an email notificatgion. I gave credit card number and all information and was told on the call when i ordered it that it was all taken care of....then my husband gets there and finds out he has to have the credit card number, etc. again, more information we could have been given prior to our arrival.

RAYMOND M. on 8/17/2014
Rating: 3 out of 5 stars

N/A

WILLIAM P. on 8/16/2014
Rating: 2 out of 5 stars

guy who checked me in was nice fellow - but overworked. No help. Took a very long time to check in probably 30 minute wait. That is not acceptable. This location needs more help particularly on known heavy weekends. The check in area was a mess.

JOSEPH C. on 8/15/2014
Rating: 1 out of 5 stars

Had problems with reservation and the general manager was doing an auction and could not help me. When the auction adjourned, he made me wait as he took care of all 20 or more people who took part in the auction. My issue never got addressed. Will never use uhaul again. If you want a low stress move, uhaul is not the way to go.

Monica J. on 8/12/2014
Rating: 3 out of 5 stars

Very Happy with the service provided. To be able to improve for the next customer, the only thing i could say is to have more staff. There was only one guy working helping 4 different people.

MATTHEW H. on 8/11/2014
Rating: 5 out of 5 stars

Customer service was greatly appreciated. I would choose this branch again if I need another truck and will recommend it to any friends that ask in the future. Very helpful, even when I didn't think I needed help.

CRAIG O. on 8/11/2014
Rating: 1 out of 5 stars

Worst experience ever with a truck they released for a 17 hour trip. Both mechanics that looked at the truck said it shouldn't have been used for in town rentals much less a cross country trip.

TRACY P. on 8/10/2014
Rating: 5 out of 5 stars

very quick service!

CARA J. on 8/8/2014
Rating: 1 out of 5 stars

This survey does not adequately address the issues we had. We paid the $50 deposit to guarantee the 26' truck. The reservation was changed not once but twice and it seemed the right hand didn't know the left. We ended up moving a 3000 sq ft house with a 14' truck. It was most inconvenient and extremely frustrating. The location on stevenson once there was as helpful as possible but the overall experience was awful!

Michael A. on 8/7/2014
Rating: 3 out of 5 stars

I had ordered a 20' truck and was given a 17' truck that was located in Coon Rapids which I had to pick up and then drive back to Crystal to get the autotransport and it was a couple hours later. The truck was beatup and very load to drive. I was not able to load all of my belongings so I will have to make another trip which will cost me more money.

Marcia M. on 8/7/2014
Rating: 3 out of 5 stars

My movers, Affordable Moving, picked up and returned the truck for me, so my answers are based on mostly assumptions.

DAVID I. on 8/7/2014
Rating: 3 out of 5 stars

Very unorganized from a staffing side.

JOHN B. on 8/4/2014
Rating: 1 out of 5 stars

I will like to file a discomfort for the the pickup of truck and trailer at Clinton and Springfield IL. I suppose to pick truck up at Springfield but directed to Clinton and sent back to Pringfield to pick up the trailer. Again, I was unable to pick up the trailer until 8:00pm because the tail light of trailer was not functioning until it was fixed around 8:00pm. This is not acceptable to me.

CHARLOTTE T. on 8/4/2014
Rating: 1 out of 5 stars

We were asking for a truck near Decatur. Your service gave us Springfield. 45 minutes out of our way. And then we had to travel back 45 minutes to get to Decatur. This was an awful waste of time since we were making the move 3 and a half hours north. Yes you gave us a gas allowance but our time is valuable also. It made the move most tiring and exhausting.

Kami Jo B. on 8/4/2014
Rating: 3 out of 5 stars

26' truck was a piece of junk. 173,000+ miles, dirty and dusty cab inside, drove terribly rough, took 2-3 times to start the engine anytime we stopped. Guys working were nice enough.

JEANETTE W. on 8/2/2014
Rating: 5 out of 5 stars

It should be cheaper if you don't get the truck for 24 hrs.

KEITH B. on 8/2/2014
Rating: 5 out of 5 stars

Very quick and prompt check-in time. Hardly any wait at all.

marilyn d. on 8/2/2014
Rating: 4 out of 5 stars

I have rented a pickup from this location 3 times this year and have been very pleased with everything each time.

FADI A. on 8/1/2014
Rating: 4 out of 5 stars

No issues

BILL R. on 8/1/2014
Rating: 5 out of 5 stars

I was in and out in less than five minutes. The rental was at the entrance and ready to go. Exellent service and professionalism. I have used Uhaul rental several times and have always had above average service. By using the online reservation, I have never waited longer than five minutes upon my arrival.

Craig W. on 8/1/2014
Rating: 3 out of 5 stars

They need more help in the AM there was a line of people at the desk and no one there to assist. after 10 minutes one lady called to see if someone would at least answer the phone and they did not. The staff was working very hard to get everyone out the door but there is only so much one guy can do with a crowd who needs help. I mentioned to the afternoon staff when I came back and they said it was hard to judge when things get busy and when they are slow....the needs were not easily anticipated. I had never taken out a trailer and the experience was very good. The gentleman hooked up the trailer very fast. Got the lights tested, made sure my car could handle it and went over everything with me, I really was nervous to tow but after getting thru the orientation I had no fears and had a great trip. Towed like it wasn't even there. I have used this location before and will use it again, I hope you can afford to get your staff the help it needs to meet the demand, I am business owner and I hear a phone go unanswered because there are not enough people to meet the demand I hear clients going somewhere else. .... Perhaps there is a way you can send them to a call center to care for their needs..

john m. on 7/29/2014
Rating: 2 out of 5 stars

The truck I was given wasn't the same as on my receipt. I didn't realize it until I went to check mileage when I turned it in and saw the mileage was off by 40,000 miles. I have no paperwork with correct mileage to make sure I was accurately charged.

JANET H. on 7/28/2014
Rating: 5 out of 5 stars

All the employees at this location were fantastic!! The manager, Brenda was wonderful!!