U-Haul Moving & Storage at Stevenson Dr

U-Haul Moving & Storage at Stevenson Dr

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Address

1032 Stevenson Dr
Springfield, IL 62703

(217) 786-2100

(@ 11th St)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Springfield, IL at U-Haul Moving & Storage at Stevenson Dr

Moving to or from Springfield, IL, 62703? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Stevenson Dr. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Springfield, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Stevenson Dr

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Springfield, IL.

Cargo vans and pickup truck rentals in Springfield, IL

U-Haul cargo van rentals and pickup trucks in Springfield, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Springfield, IL, 62703. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Springfield, IL, reserve a van for your moving needs from U-Haul Moving & Storage at Stevenson Dr!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CHARLES P. on 9/1/2014
Rating: 3 out of 5 stars

Drop-off delayed because the computer system had frozen.

SAMUEL J. on 9/1/2014
Rating: 5 out of 5 stars

Regan and his staff are always helpful and quick to take care of the customer! Keep up the good work!

MARQUITA L. on 8/31/2014
Rating: 5 out of 5 stars

Overall very professional service

WILLIAM S. on 8/31/2014
Rating: 3 out of 5 stars

When I came to return the van, I was told to park it in a "check-in lane" after I parked it and was walking inside. The person gave no explanation and simply barked orders. I was told to "stay in the vehicle". The lack of explanation was the problem. Had I been told that the entire return process was to be handled outside, there would be no issue.

MARK R. on 8/29/2014
Rating: 5 out of 5 stars

The people that helped me were very professional. They let me know everything I needed and I felt very comfortable through the whole rental process. Returning the equipment after hours was simple and receiving my receipts the next morning in my email was fantastic. Keep up the good work. I definitely will be back!

ELANE H. on 8/29/2014
Rating: 3 out of 5 stars

more staff to assist customers ....

Salina M. on 8/29/2014
Rating: 3 out of 5 stars

You can improve by having the right truck available, that I had reserved.

KRISTI S. on 8/28/2014
Rating: 4 out of 5 stars

wtf ...do your employees believe that the truck should come back spotless ...I used a blower and i swept the muthafucka ...what else do you want from me ...your cleaning chaRGES are straight up BULLSHIT ....and FUCK YOU ...sincerely ED WEST ...kiss my ass ...I challenge you to look at my last five uhaul contracts and I bet its the same peice of shit worker charging me everytime ...he's a fat lazy piece of shit ......these comments do not apply to all Uhaul employess because there are a few outstanding employees ...but whoever checked in the truck yesterday needs more training or a pair of fucking glasses

DERWOOD G. on 8/27/2014
Rating: 4 out of 5 stars

The drop off location was better than at pick up but I wouldn't recommend uhaul as a company. They messed up my entire confirmed reservation making me lose half a day of time and even more money. Uhaul is nothing but apologies and excuses

MATT L. on 8/26/2014
Rating: 3 out of 5 stars

I am still waiting on somebody from corporate to call me back

Vicky D. on 8/25/2014
Rating: 2 out of 5 stars

Trucks are not maintained. No a/c seat belts malfunction.. door did not open on inside..

KATHLEEN F. on 8/21/2014
Rating: 1 out of 5 stars

We waited for half an hour.

JULIE H. on 8/21/2014
Rating: 3 out of 5 stars

The location itself was fine, however I wish I were notified earlier that the pickup location I chose would most likely not be our actual pick up location. Since I chose a store in our hometown then was notified the day before that I had to drive an hour and 15 min away to pick up our truck. Not to mention the truck size we reserved was not available and was "upgraded" to a truck double the size that neither my husband nor me were comfortable driving. We had a day to process all of this new stress just before packing and taking the 12 hour drive to our new home.

anthony m. on 8/21/2014
Rating: 5 out of 5 stars

The staff was very helpful and explained all aspects of the process.

BARBARA S. on 8/19/2014
Rating: 3 out of 5 stars

The gentleman that processed my truck rental was NOT helpful at all. Did not even have the courtesy to give me the keys, show me how to operate the latch, the ramp or anything. I had to ask where the keys were, I had to ask him about a lock. No locks on the truck????? Seriously? Also, no cruise on the trucks???

MECKY L. on 8/17/2014
Rating: 4 out of 5 stars

It would be nice if we could specify how many hours we would like a vehicle. I don't think that I should have to pay for 6 hours unless I need it for 6 hours.

CINDY S. on 8/17/2014
Rating: 2 out of 5 stars

when someone calls to order a truck, let them know that they may not be receiving the truck ordered and that it will not be at the place you called to order it. so upsetting to find out that you have to go completely out of your way to get the truck we paid so much for and we are now going to have to incur extra expense for gas because we were given a truck 2 sizes bigger than what we ordered. very frustrating to find out the day before. I had to come up with a least a bit of customer service such asking to have the the truck taken to the location where we thought we were picking it up at. I ordered it at the stevenson location because we had a storage unit there. certainly a management person could have come up with such a plan. they very much did not want to provide any assistance with this and apparantly reluctantly decided to however, only found out it had been arranged to be taken to stevenson drive by an email notificatgion. I gave credit card number and all information and was told on the call when i ordered it that it was all taken care of....then my husband gets there and finds out he has to have the credit card number, etc. again, more information we could have been given prior to our arrival.

RAYMOND M. on 8/17/2014
Rating: 3 out of 5 stars

N/A

WILLIAM P. on 8/16/2014
Rating: 2 out of 5 stars

guy who checked me in was nice fellow - but overworked. No help. Took a very long time to check in probably 30 minute wait. That is not acceptable. This location needs more help particularly on known heavy weekends. The check in area was a mess.

JOSEPH C. on 8/15/2014
Rating: 1 out of 5 stars

Had problems with reservation and the general manager was doing an auction and could not help me. When the auction adjourned, he made me wait as he took care of all 20 or more people who took part in the auction. My issue never got addressed. Will never use uhaul again. If you want a low stress move, uhaul is not the way to go.

Monica J. on 8/12/2014
Rating: 3 out of 5 stars

Very Happy with the service provided. To be able to improve for the next customer, the only thing i could say is to have more staff. There was only one guy working helping 4 different people.

MATTHEW H. on 8/11/2014
Rating: 5 out of 5 stars

Customer service was greatly appreciated. I would choose this branch again if I need another truck and will recommend it to any friends that ask in the future. Very helpful, even when I didn't think I needed help.

CRAIG O. on 8/11/2014
Rating: 1 out of 5 stars

Worst experience ever with a truck they released for a 17 hour trip. Both mechanics that looked at the truck said it shouldn't have been used for in town rentals much less a cross country trip.

TRACY P. on 8/10/2014
Rating: 5 out of 5 stars

very quick service!

CARA J. on 8/8/2014
Rating: 1 out of 5 stars

This survey does not adequately address the issues we had. We paid the $50 deposit to guarantee the 26' truck. The reservation was changed not once but twice and it seemed the right hand didn't know the left. We ended up moving a 3000 sq ft house with a 14' truck. It was most inconvenient and extremely frustrating. The location on stevenson once there was as helpful as possible but the overall experience was awful!