My appointment was for 10am. The lady who was running the shop didn't show up until 10:30. I had the truck until 1pm and when I went to drop it off, the doors to the shop were locked. I called the lady I had dealt with previously and she confirmed that I could leave the keys in the drop slot and that I would be billed accordingly and sent a receipt in my email box.
I just looked at the charges and see that I have been grossly over charged. It appears that I have been charged for two days.