U-Haul at 12th & L

U-Haul at 12th & L

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Address

1212 Earnest S Brazill St
Tacoma, WA 98405

(253) 627-6116

(@ L St)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Tacoma, WA at U-Haul at 12th & L

Moving to or from Tacoma, WA, 98405? Get FREE truck rental rate quotes at U-Haul at 12th & L. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Tacoma, WA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at 12th & L

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Tacoma, WA.

Cargo vans and pickup truck rentals in Tacoma, WA

U-Haul cargo van rentals and pickup trucks in Tacoma, WA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Tacoma, WA, 98405. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Tacoma, WA, reserve a van for your moving needs from U-Haul at 12th & L!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Clay L. on 5/27/2015
Rating: 3 out of 5 stars

Don't charge mileage for the first 20 miles.

THOMAS C. on 5/26/2015
Rating: 5 out of 5 stars

The gentleman that checked me in was totally fantastic!. His shirt said General Manager. Heard him on the phone and talking to the customer in front of me and this was very refreshing, to see such courtesy. He renewed my faith in mankind!

Tyson J. on 5/26/2015
Rating: 1 out of 5 stars

Ingamar@gmail.com I asked to take of your client list, this e-mail is not this person, but I still recieve all the letters from you, I made even a call to your costumer line.

Nanci F. on 5/24/2015
Rating: 5 out of 5 stars

Our agent was very friendly & took great care of us!

Doug H. on 5/24/2015
Rating: 5 out of 5 stars

Well staffed led to quick service both at pickup and drop off.

Diane W. on 5/23/2015
Rating: 4 out of 5 stars

Really great staff. The young man who was working in the morning was polite and knew his job well. I can't remember his name but maybe Darius or Damien and he had a distinctly deep voice. He was very pleasant and polite.

ROBERT B. on 5/23/2015
Rating: 5 out of 5 stars

Customer service excellent!

CHARLENE C. on 5/18/2015
Rating: 5 out of 5 stars

I cannot remember the gentleman's name.....although he was personable and extremely helpful.

robert w. on 5/18/2015
Rating: 4 out of 5 stars

Their equipment return area was easy to access and there service was friendly.

David H. on 5/16/2015
Rating: 5 out of 5 stars

Staff was very courteous and helpful. Will definitely return for any further moving needs.

CODY B. on 5/16/2015
Rating: 5 out of 5 stars

Wesley even gave me a ride back to my new home, since I just moved to Tacoma! Thank you Wesley!

Devan L. on 5/13/2015
Rating: 5 out of 5 stars

I had a very good experience at this U-haul location. The associate that helped me, Deion, was very friendly and knowledgeable. I've worked in customer service for years and he is an asset to your company. Thank you again!

Zach W. on 5/9/2015
Rating: 5 out of 5 stars

Great customer service.

Tony G. on 5/7/2015
Rating: 5 out of 5 stars

Another great experience with this particular location. Very pleased.

Mike R. on 5/6/2015
Rating: 4 out of 5 stars

The facility was small and crowded with packing materials, but it was neat and clean. The manager, Sergio, was very helpful and supportive. The truck was in good shape except that the driver's side door lock was broken. Attempts to resolve this failed, so a small credit was offered and accepted. A design concern with the truck is that the brake pedal was either too high or too small or both, since I needed to raise my braking foot a lot higher than usual to stop or slow down.

john a. on 5/4/2015
Rating: 4 out of 5 stars

the inside of the open trailer side was dirty.

clarence j. on 5/4/2015
Rating: 4 out of 5 stars

I would have given an overall rating of excellent had the special heavy duty lock I bought from U-Haul worked on the back of the box truck. The long did not open wide enough to allow me to use that lock. I had to go to a local store to purchase another lock.

Josh C. on 5/4/2015
Rating: 3 out of 5 stars

When arriving at 9am Saturday May 2nd the doors were still locked, as the only employee there (Wesley) was checking in UHAUL for customer outside. People were waiting outside to get in to store. Seemed a bit unprofessional but not too bad. :) Maybe having another staff member there would have helped. Josh

David S. on 5/3/2015
Rating: 5 out of 5 stars

The two gentlemen at the facility (one was the Gen. Mgr.) had an outstanding handle on customer service. They were intelligent, competent and expedient. It is the best of the rental locations I have ever dealt with.

SANDRA C. on 5/3/2015
Rating: 4 out of 5 stars

Great device all good.

Kyle K. on 5/2/2015
Rating: 3 out of 5 stars

keep it up, the simple check out process with minimal paper work took a load off my shoulders. The paperwork got lost in the move (naturally).

John G. on 5/2/2015
Rating: 5 out of 5 stars

Great service. Well done.

Lawrence R. on 5/2/2015
Rating: 5 out of 5 stars

Your customer representative Sergio was extremely helpful, courteous and efficient. What a gem!

Maggie M. on 4/28/2015
Rating: 5 out of 5 stars

This location was really accommodating. We were running late and called to see if we could have a later pickup and it was no problem at all, which made my day so less stressful. Thank you!

charles b. on 4/27/2015
Rating: 2 out of 5 stars

I was very dissatisfied with my experience with the 1212 Earnest S. Brazil St. U-Haul service I received. I picked up the vehicle as reserved. The vehicle had not been cleaned and the last renter must have had a dog in the cab of the vehicle because there was literally dog hair everywhere. The dog hair was totally embedded into the cloth seats of the driver and passenger seats (Pictures were taken and are available). I was covered in dog hair when I got out of the vehicle. When I told the staff at U-Haul of the condition of the vehicle when I had picked it up they responded by stated “yeah we know we were gonna have it cleaned”. How about don’t rent a vehicle to someone that you know is not clean especially when it is the interior of the cab that is not clean. Next I did not visually inspect the fuel gage when I rented the vehicle because I expected that the company would be honest with their business practices (BIG mistake) always check. I rented the vehicle at 545 miles and returned it at 571 miles (these numbers provided by U-Haul on my bill) (I drove the truck for a total of 26 miles according to U-Haul, it sounds about right by my calculations). At the time of vehicle turn in I estimated that I had used 2 gallons of gas (26 miles divided by 2 gallons of gas, 12-13 miles per gallon) I replaced 3 gallons of gas in the vehicle before returning it just to be safe. I returned the vehicle at 7:10 pm, they closed at 7:00 PM though they were still in the office and the business doors were still open, but, If they are closed, they are closed, I get that. According to my bill the vehicle was not checked in the next morning until 9:57 AM even though they opened at 7:00 AM. On my bill U-Haul charged me for 3.2 gallons of gas at $4.25 per gallon, total price: $13.60. That breaks down to the rental van only getting 8.125 miles per gallon. And that is not including the 3 gallons of gas that I put into the vehicle. If you include the 3 gallons of gas I put in the van only got 4.0265 miles to the gallon. No does either of those numbers sound even close to reality? I was and am very suspect of these facts. When I called to speak with them about it on the phone a call center answer’s their phone and stated that they were not there at the time of rental so did not verify the fuel before I took the vehicle but I could call customer service to complain. This again is an unsatisfactory response on a clearly unethical business transaction. What can customer service do when the store uses the excuse that they were not there to verify the gas before you left. The customer service rep probably is not even in the same state so what will calling them do? I have been a long time U-Haul Customer but after this experience I will definitely be looking for alternative companies to utilize in the future. I will be posting this review on all social media review sites available. I am not interested in a response or a refund of the disputed charge. I was intereste