Truck was fine. Employees were nice. But the truck hardly had any gas in it when I got it, which was not a big deal. Before returning it, I filled it to where the gas was when I received the truck, but since it was only about a 1/4 tank and nobody looked to see check that it wasn't full when I got it, they assumed I didn't fill it and charged me to fill the tank and then charged me a fueling charge on top of it.
Tammy B
Marathon Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamstown, NJ 08094
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Customer Reviews
- 3.5 Average Customer Rating
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Terrible terrible experience! First, never told gas was on complete empty and I needed to put gas in even though pick up was at a gas station., or that it was due back with a quarter tank even though I picked it up on empty. Worst of all, I was overcharged by approximately 140 miles when I drove the truck 31 miles. When I got the receipt I was outraged and called the manager at Marathon Gas. He abruptly told me he could nothing about it and said called to U-Hail even though they read the odometer. Then I has to waste an hour of my time on the phone trying to straighten this mess out. Horrible experience!
Michael HI felt that truck could have been wiped down in side the driven area the steering wheel and the gear shift , was like stickie , but I had my own wipes and wiped it down, I guess you can’t expect more than that
Gary CN/a
john aThe truck was fine mechanically but wasn't very clean inside.
Cindy M