U-Haul Moving & Storage of Utica

U-Haul Moving & Storage of Utica

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Address

430 Lomond Pl
Utica, NY 13502

(315) 733-2386

(Rt 8 & 12S Chenango Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Utica, NY at U-Haul Moving & Storage of Utica

Moving to or from Utica, NY, 13502? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Utica. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Utica, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Utica

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Utica, NY.

Cargo vans and pickup truck rentals in Utica, NY

U-Haul cargo van rentals and pickup trucks in Utica, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Utica, NY, 13502. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Utica, NY, reserve a van for your moving needs from U-Haul Moving & Storage of Utica!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

richard n. on 10/29/2014
Rating: 5 out of 5 stars

Tremendous confusion and conflicting info regarding availability of trucks between Amsterdam NY, and Utica, NY. Trucks were offered in Warrensburg, NY, and other distant places that made no sense at all. Fortunately a late pickup rental was found to be available in Utica, and all went well.

nancy m. on 10/28/2014
Rating: 4 out of 5 stars

Unfortunately when I called I had a difficult time understanding the person. He had to repeat himself many times, he sounded as though he were mumbling a bit. Overall I was very pleased and would use your services again. Actually I was surprised the store had as much in it that it did. Wish I had known before I started packing.

MELISSA H. on 10/27/2014
Rating: 5 out of 5 stars

The gentlemen in there at the time of my rental were great. Very personable, great attitude, very helpful and over all nice.

ANDREW A. on 10/27/2014
Rating: 1 out of 5 stars

truck would not start, I was sent to another location for a 26' truck, Rome NY was not any better, not experienced and chaotic seen. One customer was called and asked to return the truck they just rented them. They gave them the wrong truck. Not a good day, when I got to my move location the movers could not wait any longer and left. I got movers late in the day, worked till 6:30 PM when we finaly returned the truck back to Rome NY in the pouring rain.

rob r. on 10/25/2014
Rating: 5 out of 5 stars

no improvement did excellent job

BRIDGET D. on 10/22/2014
Rating: 4 out of 5 stars

Very friendly and curtious

TIMOTHY B. on 10/22/2014
Rating: 2 out of 5 stars

Try not to Double Book trailers, and when a customer asks about the reservation guarantee, don't plat stupid.

DEBORAH B. on 10/20/2014
Rating: 5 out of 5 stars

When I picked up and dropped off the rental equipment both men were friendly and very courteous! They were nice to do business with!

GEORGE S. on 10/18/2014
Rating: 5 out of 5 stars

Return went easy and fast. GMC truck is bad. Need ear plugs, The noise is so bad inside cab Wind noise, windows rattle, and cab clangs .

Bob D. on 10/17/2014
Rating: 1 out of 5 stars

I got billed for an accident I didn't do and charged for gas I didn't use. Luckily I took pictures of the truck I rented. I was insulted to say the least.

kristy n. on 10/17/2014
Rating: 1 out of 5 stars

Very rude workers

GRACE K. on 10/16/2014
Rating: 5 out of 5 stars

Nothing to improve, Staff was Great!

BERNARD W. on 10/14/2014
Rating: 5 out of 5 stars

nothing really. I had a pleasant experience.

William P. on 10/13/2014
Rating: 5 out of 5 stars

Service was friendly and quick. Check in,out was very easy.

THEODORE M. on 10/12/2014
Rating: 4 out of 5 stars

The truck that I returned was 1 gallon short of the required fill for the tank. I had to go back out and fill it or face a $50 penalty. The policy should let a customer pay the difference in gas, instead of charging them a penalty.

THERESA J. on 10/12/2014
Rating: 5 out of 5 stars

be sure to let people know when they make the initial reservation call that you are not guaranteed a truck at that location

carl p. on 10/10/2014
Rating: 5 out of 5 stars

just keep doing what you are doing

annmarie f. on 10/9/2014
Rating: 4 out of 5 stars

Hire more people there and update computer system . When I returned the van there was a line of at least 5 people ahead of me and waited over 15 minutes and he was still helping the same person due to computer issues .. I had to leave my receipt and key as I was going into work and couldn't wait no longer. Absurd to have only one employee when 430 is prime time for customers to return equipment.

DENNIS C. on 10/8/2014
Rating: 5 out of 5 stars

Great job. Customer associates were very Responsive to our needs. Keep up the Good work.

ALISHA P. on 10/7/2014
Rating: 3 out of 5 stars

I was very upset with the service of your company. When I went to the the uhaul store they informed that I had to pick up the truck in Rome! And when I arrived at Rome the rep said that's reservation was for the following day! So the rep in New Hartford made me go all the way to Rome for no reason which really upset me.

ANDREW K. on 10/7/2014
Rating: 5 out of 5 stars

Friendly and efficient staff. Great service

PAT B. on 10/4/2014
Rating: 3 out of 5 stars

The on-phone customer service was not good. I was originally scheduled to pick up a 10 ft truck from Garys Auto in Oneida NY. I booked this online and was told someone was going to call me the following day by 6 pm to confirm. Nobody called. I called Gary's Auto parts the following day after I was suppose to receive a call and got a verbal confirmation that I could pick up the truck at 11 am. Three days before I was suppose to pick the truck up, I got a call saying they over booked the truck and that I would have to pick up the truck out in Rome NY. I was on the phone with customer service all day, having to re-state my problem each time I talked with a new people. I was told I would not receive any compensation on the extra miles I had to drive and that the phone conversation I had with Garys Auto Parts was not a legitimate confirmation. I ended up canceling my reservation as I could not afford to drive all the way out to Rome and back...... Finally I found a pick up truck at the location on Rt 365 in Oneida NY and was able to get "legitimate confirmation" for my desired date. So I made the new reservation. One day prior to my pick up date, they said my pick-up truck was no longer available. They said I would have to drive out to Utica NY but they would give me 50 free miles. I wanted to end my Uhaul experience at this point, but I had taken off work and had my brothers take off work to help me move so I was pretty much forced to take that offer, which I was thankful for the 50 free miles, but it was still a lot more driving on my own car and time that I didn't really want to waste as moving is time consuming as it is. I will personally not be relying on UHaul in the future, and will explore other options. I understand things happen where computers over book, or someone doesnt return their vehicle on time so it screws up the reservations, but the customer service left a lot to be desired.

WILIAM G. on 10/3/2014
Rating: 5 out of 5 stars

The Customer Service Representatives were all helpful, and knowledgable. I would definitely go back and would highly recommend this location.

MARC S. on 10/3/2014
Rating: 5 out of 5 stars

very happy with final pick-up location---HOWEVER--i reserved a truck 10 days ago at another location. was diverted to another location with no notification from u-haul that that location did not open until 9 am...and i was told 'my' truck was due back at 9am. i needed to get an early start on moving---so i was forced to spend a good deal of time finding another truck at another location---THIS IS NOT GOOD CUSTOMER SERVICE ON U-HAULS PART---feel free to call me---315 868 8347.

LAWRENCE R. on 10/1/2014
Rating: 4 out of 5 stars

Good job getting me going after the paperwork got mixed up. Very helpful staff.