kevin P. on 5/20/2013
Rating:
Increase staffing - appeared to be understaffed.
Otherwise, the employees were wonderful and the value excellent.
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SHARON P. on 5/20/2013
Rating:
We always rent here and are happy :) you have a very plesant staff thanks and you are all appreciated!!!
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RAY E. on 5/19/2013
Rating:
Free beer!
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DENISE S. on 5/13/2013
Rating:
The truck was side swiped on both sides and the gas measurement was off by an 1/8 of a tank, but the attendant was very nice and made the adjustments. Also the paper work said that the truck was to go to Roseville, instead of the Orangevale Uhaul depot. The Greenback location was very hard to find and some further or larger location sign would have been helpful aswell. Thanks though the move went smooth and the equiptment worked well. I would use Uhaul again. Thanks Denise Silva
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Richard M. on 5/9/2013
Rating:
That truck drove horribly. The wheel had an immense amount of slop in the steering wheel and the truck jumped when switching from high to low gears significantly. Employees were very courteous and helpful. Overall I would say you guys did a great job.
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Allen T. on 5/5/2013
Rating:
Extremely nice and professional people. The van was a surprise, it was great. Quite, clean and affordable.
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BRIANE F. on 5/4/2013
Rating:
they were having problems with their computer and I had to redo the contract for a small open trailer 3 times before they got it right. they were friendly enough but the lady who was helping me in the beginning wasn't very knowledgeable about what she was doing. another girl had to step in and I moved over to her computer and redid the whole process again. it took 45 min to check me in. which I think is way to long.
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JOHN S. on 5/3/2013
Rating:
I have used this location recently before. They always provide excellent service.
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NATHAN T. on 5/1/2013
Rating:
Always outstanding service.
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RON H. on 5/1/2013
Rating:
Best rental to date. Thanks!
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IVAN V. on 5/1/2013
Rating:
nothing.all is well
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Irene B. on 4/30/2013
Rating:
no comment
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TOM W. on 4/29/2013
Rating:
Nothing, Great crew today
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ray e. on 4/28/2013
Rating:
Nothing, you guys are the best. Thanks again, Ray
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melchor r. on 4/28/2013
Rating:
Nothing my over all experienced is great
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Tania G. on 4/28/2013
Rating:
I had a great experience. Kind, knowledgeable staff. Truck was ready. I like that everything is computerized now. Makes things go much faster. Only suggestion I would have is to make sure trucks have gas at pick up. The one I got had less than 1/2 tank at pick up. I would like to have not had to stop at the gas station in the middle of my move. I prefer to get gas after the move, just before I return the truck.
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PETER Z. on 4/25/2013
Rating:
Excellent
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thomas s. on 4/24/2013
Rating:
Very courteous and helpful employees with a pleasant attitude.Keep up the good work
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BRANDON P. on 4/22/2013
Rating:
This was the fourth pick up location assigned to me. Need to be clearer about which trailers will work with the vehicles being towed.
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mike b. on 4/21/2013
Rating:
Best U-Haul experience I've ever had. The staff is knowledgeable and friendly. I'll be coming back any time I need to rent a trailer.
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Abraham R. on 4/19/2013
Rating:
The trailer interior was cluttered with trash and the floor was dirty. I had to ask the attendant to mop the floor because there was some sticky liquid spilled all over, like a soda that almost dried up. Kudos to that guy though that helped me. He did a good job cleaning the interior of the trailer.
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GERALD G. on 4/16/2013
Rating:
i was given the wrong info
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Steve P. on 4/16/2013
Rating:
Manager Desirae Coello was very helpful and friendly. I rented another U-Haul from the East Monet Vista location the following week, because the customer service is just great.
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MIKE W. on 4/14/2013
Rating:
The staff was great! Very helpful and polite. The installer really showed me what to do...good guy. The front desk folks were really nice. (I think I might try to hire one of them for my business. ha ha).
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KING F. on 4/11/2013
Rating:
Nothing your great
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