Rude and unprofessional. I was charged twice as well. Once in full on the app and again in person at the store. No customer service etiquette. Again, very rude. Would not recommend this location to anyone.
Jose Gamez
Lockstock Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was good except no smile on person taking my service request.🥱
Felipe RodriguezramosI was pleased with everything until I discovered that there was never a furniture dolly in the truck. I paid for one. If I am reimbursed the $7 for the furniture dolly, I will say I had an excellent experience. It remains to been seen, however.
Rashida KamalFast and easy. Will use again.
RICHARD NYBERGFirst They gave me a completely different car than the one I ordered Second Worst smell ever, like an an animal stable smell 😒 This last time I will have car from this location
Rania Lakees