U-Haul Moving & Storage of Victoria

U-Haul Moving & Storage of Victoria

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Address

776-790 Topaz Ave
Victoria, BC V8T2M1

(250) 382-4711

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection

View Rentals

Moving Truck Rental in Victoria, BC at U-Haul Moving & Storage of Victoria

Moving to or from Victoria, BC, V8T2M1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Victoria. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Victoria, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Victoria

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Victoria, BC.

Cargo vans and pickup truck rentals in Victoria, BC

U-Haul cargo van rentals and pickup trucks in Victoria, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Victoria, BC, V8T2M1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Victoria, BC, reserve a van for your moving needs from U-Haul Moving & Storage of Victoria!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DON C. on 9/2/2014
Rating: 3 out of 5 stars

Website is very well organized. Staff on site were very helpful for both the pickup and drop-off. I would definitely recommend.

JACQUELINE M. on 9/2/2014
Rating: 3 out of 5 stars

Better parking lot. But either then that, the system was easy and got the job done.

David H. on 9/2/2014
Rating: 3 out of 5 stars

Better signage on where the office is Some onsite parking given the number of in-town rentals

JENNIFER H. on 9/1/2014
Rating: 2 out of 5 stars

There was inadequate staff to accommodate (ie long lineups) and it was a bit of a maze to figure out where to go to park & where to find staff.

DARLENE L. on 9/1/2014
Rating: 3 out of 5 stars

Staff were very friendly despite the business in the store. The parking lot is quite congested but manageable.

KENNETH C. on 9/1/2014
Rating: 3 out of 5 stars

Clear that facility needs to be expanded - present location functions but is too small for true efficiency.

jenny l. on 9/1/2014
Rating: 3 out of 5 stars

I was extremely dissatisfied with my rental experience. I made a reservation for a 10ft uhaul over 1 month in advance and was guaranteed a truck over the phone. I confirmed my reservation multiple times. I was moving a small studio apt. with very few items. When I picked up my uhaul, I was given a 27ft Uhaul, despite requesting a smaller size. I was not comfortable, nor competent to drive a vehicle this size, but was told that it was my only option despite my reservation. Not only is there an excessive amt of excess space, making my belongings un-secured and more susceptible to damage in transit, but I backed into a parked car due to my inexperience, which is an outstanding unexpected expense. There was no damage to the Uhaul. Additionally, my ferry cost was over $150 more than what it would have been with a 10ft Uhaul. This is extremely poor service on the part of Uhaul, not to mention dangerous to myself and other drivers on the road. I hope that Uhaul will acknowledge my concerns, and compensate me for a portion of my substantial unexpected expenses directly associated with the error in my reservation. I am a student, and have only budgeted for the specified rental amount upon booking. Thank you for your attention to this matter.

JORDAN S. on 8/31/2014
Rating: 1 out of 5 stars

The workers were unfriendly and rude.

DAVID C. on 8/31/2014
Rating: 1 out of 5 stars

I had a confirmation of the space I rented they did not have it. Had movers waiting for 2 hours until we found space at another location. The place was chaos no place to leave the truck, impossible to unload. Worst experience for us after 14 hours on the road. Terrible

JACK E. on 8/31/2014
Rating: 3 out of 5 stars

Telephone wait times could be shorter, not all drop off locations shown on forms or website. Add "Nexcar" in Port Alberni

Donald s. on 8/31/2014
Rating: 2 out of 5 stars

Over one half hour for both pick up and drop off. Rude and abrupt staff who were apparently overworked. Very slow system.

DUSTIN L. on 8/30/2014
Rating: 3 out of 5 stars

I did not use the dolly what so ever. The person who did the initial check did not mention anything about making sure a little delicate green zap strap wasn't broken. When the zap strap is broken it means the dolly was "used" and it was charged $7. Very silly

Herb L. on 8/30/2014
Rating: 2 out of 5 stars

Keep the lot clear so customers can drop off equipment.

SYLVIA S. on 8/30/2014
Rating: 5 out of 5 stars

The staff was very friendly and efficient. Every vehicle was booked and it was very busy, but everyone was relaxed and professional and I was in and out in under 10 minutes, both for pick up and drop off.

KEVIN D. on 8/29/2014
Rating: 5 out of 5 stars

great service, and will definitely be using U-Haul again thanks again.

HERB H. on 8/29/2014
Rating: 5 out of 5 stars

I wanted to express my appreciate and thanks to the workers at the Victoria location who made the extra effort to arrange the split contract (truck and dolly) so that the workers could show us how to hook up the car/dolly. The customer service was excellent. Thank you!

JOSHUA D. on 8/28/2014
Rating: 1 out of 5 stars

$6000 charge to repair an incident in which was deemed the other vehicle's fault. I don't know what GMC costs $6000 to fix a door and front quarter panel, this was just an opportunity to make more money off of an awful situation. Shame on you UHaul, could you maybe take into account other people's lives and positions they could be in? NEVER RECOMMEND THIS COMPANY FOR ANYTHING SHY OF A LAUGH FROM THE SIDEWALK.

Susan R. on 8/28/2014
Rating: 5 out of 5 stars

Try to keep the drive way clear so you don't have to wait for customers cars to move. Also keep clear of the rentals for the same reason.

SPENCER C. on 8/28/2014
Rating: 4 out of 5 stars

The first rep that checked me in I found rude curt grumpy and not friendly. But thanks to the young man that gave me a walk through of the vehicle and also checked me in when I was done was very friendly helpful cheerful and I would give him a huge raise as his friendly up beat attitude is what would make me come back again.

Brian L. on 8/27/2014
Rating: 5 out of 5 stars

You did well, can't think of any improvements you could make. Thanks

DYLAN A. on 8/27/2014
Rating: 4 out of 5 stars

Truck was brand new! Loved driving it.

KAITLIN S. on 8/27/2014
Rating: 1 out of 5 stars

Yesterday I rented a uHaul cargo van from your Topaz location for the day to drive to Nanaimo and back. When I received the van, there was barely any fuel left in the tank, and your staff offered me a $20 credit in lieu of this. However, as I had to drive to Nanaimo and back, I knew that I was going to need a lot more than just $20 of gas to make it there and back. So I fueled up on my way out of Victoria, expecting to use up most of the gas over the course of my trip. I have no idea what the miles per gallon is for your cargo vans, but one of your staff members had informed me that they eat up gas quite quickly. I did not want to be making multiple stops for gas along the way (I was also on a time constraint to get the van back to your location on time). Anyways, I ended up spending $100 on gas, and to my surprise, only used a small amount of it. I happily returned the van to your location on time, with approximately 3/4 of the tank still full, expecting to receive a credit for this. However, your staff was not able to reimburse me for any of this amount because they were afraid of getting audited, as they said they had been audited in the past for giving customers reimbursements on gas. I showed my receipt for the gas, explaining that they could take a copy of the receipt in the event of an audit, but your service representative thought I should talk with you about this. Unfortunately, your hours of work do not line up with mine, and so I am having to email you to explain my situation. I have attached a copy of my gas receipt to this email, as well as my contract with uHaul for the cargo van rental. When I explained my situation and the amount I had spent on gas to your customer service representative, she agreed that $100 was a lot and that I should be compensated in some way, but as she is not a manger, it is not her call to make. So here I am, emailing you, in hopes that you will be cooperative and understanding to the scenario. I am not asking for $100 back, as some of that would have been used on the trip. But if no compensation is provided, I feel that I am essentially going to have at least a $50 loss! I understand that for small amounts of gas, it would become cumbersome to have to reimburse customers all the time, but I think in my case, this is not really a small amount. It is not a few dollars over the amount that I was supposed to return the van with. It is a significant amount and so I feel there should be some acknowledgement of this. Not only that but I feel by returning the van essentially fueled up that I was doing your company a favour, displaying good customer cooperation, and was expecting more of a gratuitous response, rather than the one I got. If you have any other questions, please don't hesitate to email me back or give me a call at the number below. I hope that by emailing you and explaining my situation, you will be understanding and sympathetic towards the amount of money I would lose out on if no credit

KAREN H. on 8/27/2014
Rating: 3 out of 5 stars

It is important to note that I had reserved to pick up a vehicle at the Queens location where I was told one was not available and it appeared I had booked for the previous day. I have since checked the reservation which was indeed for Tuesday Aug 26. Fortunately the Topaz location was able to accommodate me although parking my personal vehicle meant driving to around the corner and down the street - something needs to be done for parking non-uHaul vehicles because clients do not usually walk in off the street. I did not appreciate not being informed I should attend a different location until I arrived.

SUNIL B. on 8/26/2014
Rating: 5 out of 5 stars

Looks like the guy who about to recive the vehicle was ovewhemed with work or dont know how to talk to customer.he talked to me something which i didnt like and then passed it on to other guy.

ALLAN D. on 8/26/2014
Rating: 5 out of 5 stars

The location is great, however, the property is way too small for the volume of vehicles. Parking is difficult and walking through and between all the vehicles is hazardous.