U-Haul Moving & Storage of Victoria

U-Haul Moving & Storage of Victoria

Share |

Address

776-790 Topaz Ave
Victoria, BC V8T2M1

(250) 382-4711

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Victoria, BC at U-Haul Moving & Storage of Victoria

Moving to or from Victoria, BC, V8T2M1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Victoria. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Victoria, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Victoria

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Victoria, BC.

Cargo vans and pickup truck rentals in Victoria, BC

U-Haul cargo van rentals and pickup trucks in Victoria, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Victoria, BC, V8T2M1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Victoria, BC, reserve a van for your moving needs from U-Haul Moving & Storage of Victoria!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

gareth h. on 7/5/2015
Rating: 1 out of 5 stars

I called this location a day in advance to book and was told I would be able to leave my car on-site while I went about my business with my uhaul van. This was not the case. During my credit card pre auth at the front desk When I inquired where to leave my car she said I wouldn't be able to leave my car on the lot "as we are very full even out vans are parked on the steet. If you leave your car here it light get boxed in by our vans"...she mentioned alternatives : pay at the nearby hotel or leave it on the steet in the 1hr free curb spots...all of which took time away from my afternoon move. I had friends waiting on me...I told her I was told the day before on the phone I would be able to leave my car and she didn't compromise.

bill l. on 7/5/2015
Rating: 5 out of 5 stars

Positive comment. Admired smooth communication from desk to yard workers.

MIKE M. on 7/5/2015
Rating: 4 out of 5 stars

I found the staff at this location very helpfull but I found the U Haul organization very frustrating to deal with. I phoned and made specific arrangements several times only to find that the e mail that followed did not reflect what I had discussed (drop off date, size of trailer ...). I found it confusing dealing with the local office who confirmed a unit, only to be called later by central office indicating the unit was not available at that location and that I would need to go to another distant location to pick up the unit. I then made arrangements with the central office and the return e mail did not properly reflect the conversation that I had. I liked dealing with the Victoria office on Topaz but didn't like involvement from the central office, very confusing and not helpfull.

GREGORY B. on 7/5/2015
Rating: 5 out of 5 stars

good help, good drop off, quick service. likely one of your larger offices.

MARY P. on 7/4/2015
Rating: 4 out of 5 stars

Bigger better signage for key drop off out of office hours

Elizabeth B. on 7/3/2015
Rating: 2 out of 5 stars

My complaint is with their affiliation with the moving help. I booked movers, did not hear from them, had to call and discovered they were in the USA after I asked for movers in Victoria, BC. I did not have movers to help, which is really unacceptable. I tried a second time to book but ended up again with a U.S. mover. The way they post possible moving companies is within a radius of the required moving address which in Victoria triggers US movers. Pretty stupid. Figure this out so a person gets Canadian movers.

RICHARD M. on 7/3/2015
Rating: 4 out of 5 stars

I had requested a dolly and was charged for it but there wasn't one in the truck. Very friendly staff!!

SURGE S. on 7/3/2015
Rating: 3 out of 5 stars

truck i rent was a piece of junk i told the people about it and did not care just said it was getting old truck really need repair eg: u joint were falling apart not safe to drive transmission was running on low gear major exaust leak on the engine just did not feel safe driving your truck serge

MARK W. on 7/3/2015
Rating: 5 out of 5 stars

Friendly staff and attentive. They were quick to help me drop off the auto transport and I later dropped off the cube van. The gentleman who completed my drop off of the cube Van was beside the truck within 15 sec of me pulling into the parking lot. Great location! Great staff!

CHRISTINA M. on 7/3/2015
Rating: 1 out of 5 stars

When advertising that the truck i was getting was going to cost $45 and i ended up paying $129 i was pretty upset. I'm a single mother and would NEVER have rented the truck from you. I will never use your company again. I would use Budget next time. Also it was really inconvenient having to drive so far to pick it up. I would have liked to pick it up in the yard that's closer to me but instead i have to pick it up from downtown and get charged more for having to drive that extra distance. I'm disgusted with your company.

JUSTIN W. on 7/2/2015
Rating: 3 out of 5 stars

I reserved an open tpp trailer and the next day o got a call saying that they no longer had that trailer avalabale for me but had booked me the same trailer 150km away from where i live wich does me no good so i called them and told them to cancel that then i called and reserved a 5x8 trailer from you and the employee from uhaul checked off that all the trailer lights worked when I picked it up, when I got home I started to load the trailer and found a mess of wires hanging out and the passenger side lights did not work so I drove back with the trailer and they could not fix it so they tried to give me two other trailers and both of those trailers lights did not work either so I was told to take it home and bring it back in the morning, I told the employee I would leave it there because I did not want to risk getting a ticket. I cane back first thing in the morning and was pleased to find that a different employee had already completely fixed the trailer and was expectig me, we got the trailer hooked back up and confirmed all the lights work and he gave me exceptionally good service and even added a few days to my rental due to the mistake. Because of this mans service I would be willing to rent from this location again but only if I was dealing with the same person.

BRENNA C. on 7/2/2015
Rating: 2 out of 5 stars

We rented a 15 foot truck over the phone and was told it was reserved for us. Then we received a phone call from the topaz location saying that they had nothing for us. The customer service agent ended up hanging up on me due to me getting upset because it was not what I was assured in the initial phone call. I called back to speak to the manager and he got me a van. Then when we arrived to pick it up, we asked to rent a dolly. The guy went over the van very quickly as there was a car wanting to get by and he had pulled it out blocking the exit. When we got to our destination there wasn't a dolly in the van. I called right away and I was told that there was absolutely nothing they could do as no one was around, everyone had gone home. It was 6:55pm. We had to move without, which wasn't ideal to say the least. When we dropped off the van we told them about it and were told to come back in another day to speak with the manager!!! They took the dolly charge off but we did not get any sort of discount for their mistake and putting us totally out! Super duper LAME! Also, the check in office was boiling hot!! The customer service clerks were all sweaty. When I asked why they don't have air conditioning they said that apparently there is... But it was definitely not working!!! Those poor people working in those conditions. That manager who runs that place seriously must have it in for his employees... :( Lame.

EDWARD D. on 7/2/2015
Rating: 2 out of 5 stars

Service truck ran poorly no power motor worn are needs tune up. Sputters

Miranda H. on 7/2/2015
Rating: 3 out of 5 stars

Very friendly and helpful staff :)

Patricia R. on 7/2/2015
Rating: 4 out of 5 stars

Getting out of this location was a nightmare but the staff were all friendly. No women though.

Viorel M. on 7/1/2015
Rating: 4 out of 5 stars

Express line want actually one. Had to wait for over half hour

JEFFERSON E. on 7/1/2015
Rating: 5 out of 5 stars

My only concern is they card us for dolly and furniture pads but we did not used those items. I called the office and they said I need to go to the office for us not to get charge. I told them we are really busy with moving and putting are stuff in place. They charged the credit and now they cannot reverse it. I hope someone can do something about it. Thank you.

BRITTANY B. on 7/1/2015
Rating: 1 out of 5 stars

Simple: Make it a priority to refund any money that is owed to your customers. Seems like a pretty straightforward idea, yet I've spent countless hours on the phone with people all over North America trying to get back the $47 that is owed to me. I have left at least 10 messages for the manager at the Topaz location in Victoria, BC and have not been called back even once. This has been a ridiculous and frustrating experience and a huge waste of my time. I will absolutely NEVER consider using Uhaul again for moving in the future and I will most definitely share my experience with others.

max a. on 7/1/2015
Rating: 4 out of 5 stars

Take the blankets and the dolly out of the trucks. It's a pain to try and pack around them.

michelle q. on 6/30/2015
Rating: 3 out of 5 stars

Parking would be awesome...I got a parking ticket!!!!

KENNETH D. on 6/30/2015
Rating: 5 out of 5 stars

We started a little rough, but the manager Teddie listened to our issues, and was able to make this experience more than excellent. We are extremely grateful for his actions that led to a great experience. Thank you Teddie!!!

DEBRA H. on 6/28/2015
Rating: 5 out of 5 stars

Good, speedy, polite. Thorough explanation of contract. Why we look to U-Haul first.

Mary C. on 6/28/2015
Rating: 5 out of 5 stars

Every member of your staff was very professional and helpful. They took some of the stress out of moving. Thanks?? Mary

JOHN F. on 6/25/2015
Rating: 4 out of 5 stars

Very efficient service.

Michele M. on 6/24/2015
Rating: 2 out of 5 stars

I feel like I was scammed. I wanted a 5x10 and the one they booked for me was being used. So they offered me one half the size and I ended up getting a 10x10 which i really can't afford. So don't scam customers that is how you can improve.