My invoice had $00 on it so I still have no idea what I paid for. Not happy at all with how the agents at both ends struggled with system/program.
Dan David
US Cellular
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forest City, IA 50436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nothing to improve but Apple Maps took us to the address across the street, weird lol
Cecilia MartinezThe best thing you could do is understand how your U-Haul contract works I was misinformed and told I was paying $256 up front and 141 when I return it that is incorrect we paid $100 deposit and $156 for the rental there for it was taken care of except for a dollar seven for one mile over
Nancy HoffmanThis was a horrible experience. I had a reservation for one price, but when I show up they charged me $60 more. And told be the lower price was a bundle with a truck and dolly. Even though I stated when I ordered it that I would be using my personal vehicle and never signed up for a truck. Upon returning the equipment, no one knew how to operate the check in. They tried to make me wait another day. I refused and told the young kid to inspect the equipment to make sure everything was good, take down my name, reservation number, and time I return it to avoid a late charge. This was by far the worst customer service experience I have ever had. Uhaul has lost a customer in my eyes.
Robert Spurgeon