U-Haul Moving & Storage of Waterfalls

U-Haul Moving & Storage of Waterfalls

Share |

Address

3633 University Ave
Waterloo, IA 50701

(319) 232-3654

(W Of Greenhill Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Waterloo, IA at U-Haul Moving & Storage of Waterfalls

Moving to or from Waterloo, IA, 50701? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Waterfalls. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Waterloo, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Waterfalls

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waterloo, IA.

Cargo vans and pickup truck rentals in Waterloo, IA

U-Haul cargo van rentals and pickup trucks in Waterloo, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waterloo, IA, 50701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Waterloo, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Waterfalls!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

TYLER R. on 5/28/2015
Rating: 1 out of 5 stars

Read your returns correctly

beth d. on 5/26/2015
Rating: 5 out of 5 stars

Awesome customer service

kevin l. on 5/26/2015
Rating: 4 out of 5 stars

The truck drove very nicely and was very handy to use.Very happy with the vehicle overall. Hard to get the fuel to exactly the level we got it at so may have put more gas in then I needed but wanted to be sure I didn't get charged.

Douglas W. on 5/25/2015
Rating: 5 out of 5 stars

Excellent Experiencee

Donna C. on 5/24/2015
Rating: 2 out of 5 stars

The truck was not given to me with a half a tank of gas however I signed a contract saying I would return it on half a tank. When I called to tell them I was told they would make a note on the account, WHICH WAS NOT DONE, so I more problems returning it!!!

Ava R. on 5/24/2015
Rating: 5 out of 5 stars

I don't know what security procedures there are for the key drop, but my husband and I felt uneasy that it was just a hole in the clear glass. To us it looked very easy to retrieve any of the dropped keys with a straightened hanger wire. To be honest, I haven't read the rental terms in full, but my experience with rentals overall is that until the equipment is logged in, (the next business day in our case), the customer is responsible for the vehicle. I always purchase the insurance and try to turn the vehicle in during office hours, but this one time I just couldn't make it before the clock. So, given the aforementioned, it made me uneasy that someone could swipe the key and be off with the van while I'm still responsible for it. Please forgive my cynicism. I hope that my point can be seen as valid, and that a more secure drop box can be installed, for the customers' peace of mind. A tricky box right at that same hole in the glass would be fine... I'm not suggesting a knock out and reconstruction.

KODI L. on 5/24/2015
Rating: 5 out of 5 stars

Service was fast and friendly. Ten out of ten, would go again.

David J. on 5/22/2015
Rating: 5 out of 5 stars

Not much.your team at that facility was on a professional level like they owned the place. Friendly and helpful thanks

KATE G. on 5/20/2015
Rating: 4 out of 5 stars

MAINTAIN THE INFORMATION PREVIOUSLY PROVIDED FOR DESTINATION WOULD BE MOST HELPFUL. HELP WITH MIRROR PLACEMENT. MINE WERE FOLDED IN AND DID NOT NOTICE UNTIL I HAD LEFT U-HAUL PREMISES. HAD TO HAVE SOMEONE ASSIST ME AT HOME WITH MIRROR ADJUSTMENT. TRUCK WAS GREAT!

Bethany L. on 5/19/2015
Rating: 5 out of 5 stars

It was good service

Craig M. on 5/19/2015
Rating: 4 out of 5 stars

explain cost of fuel is additional to the rate per mile.

ABBY H. on 5/17/2015
Rating: 2 out of 5 stars

The service was really slow and they were understaffed.

Matt C. on 5/16/2015
Rating: 5 out of 5 stars

Have more customer reps available

SCOTT S. on 5/13/2015
Rating: 1 out of 5 stars

I was charged for a Appliance dolly that I did not rent And had credit card charged (crooks)

Kiley S. on 5/12/2015
Rating: 4 out of 5 stars

The customer service was not great. We waited for 30 minutes before anyone talked with us. I had reserved a vehicle online, so it should have been ready to go for me.

richard h. on 5/11/2015
Rating: 3 out of 5 stars

Very good customer service. Representative answered all of my questions and explained the rental and return process as well as the contract completely. Web page was helpful for rental information and in deciding my needs. Reserving a 10 foot truck was easy in spite of my last minute call. I appreciate the reservation and contact being emailed to me for my records. Very good experience and worth the cost of using u-Haul. I will use you again for any future needs.

BRYAN ROBINSON T. on 5/11/2015
Rating: 2 out of 5 stars

I don't know if it was the fault of the store or if it was the people that I spoke with at corporate, but we had reserved the largest Uhaul storage unit available (which I was told was a 10x25 or something) and when we got to the location to get a key, they told us that the only storage units they had were 5x5x10 units (which are the size of a closet). When I reserved the units almost a month in advance, I told them I was going to have several large items to store and he said no problem. We had an 8x8 sectional that would in NO WAY fit in the units provided to us. We ended up calling the corporate office and they told us that the issue would be resolved within 72 hours (It has been almost 48 hours and still no word) and that if we did not return the Uhaul truck within the 24 hours alotted to us, we would be charged for those extra days. We did not have anywhere to store our items in the mean time, so I'm not sure what they expected us to do. One of the workers at the Waterloo location offered a few "pods" for us to store our items in, but those were about the size of large closets as well and there was no way any of our things would fit in them. They did not charge us extra for the mileage and gas that we went over, but I am very disappointed in the lack of communication with the corporate office and the local office. Again, I'm not sure if it was a mistake on the part of corporate or the local store, but after this transaction, we will be using other storage and moving services in the future. My mom and I have had several other problems with this location in past years as well (NEVER any other locations) and I was hoping that they had gotten their act together since, but apparently not. I was pleased with the customer service, which has improved since my last visit, but again, very disappointed in the lack of organization.

rick m. on 5/6/2015
Rating: 4 out of 5 stars

Overall good experience.

Phill G. on 5/4/2015
Rating: 5 out of 5 stars

Great Service - James worked hard to meet our needs. He provided great customer service!

Heather C. on 5/4/2015
Rating: 4 out of 5 stars

The only concern was that the brake lights didn't work on the trailer. Blinkers did work. Employee said this wasn't a problem b/c the truck's tail lights were able to be seen. We had no issues during our short use!

John W. on 5/2/2015
Rating: 4 out of 5 stars

Communication via the main number is in need of clarity. When I would call the main number, they could not confirm the trailer. I therefore drove to the store and received confirmation as well as assurance the trailer would be ready to go.

SCOTT R. on 5/2/2015
Rating: 5 out of 5 stars

They they were awesome

Charity D. on 5/1/2015
Rating: 4 out of 5 stars

I will say without a doubt, I am qualified to write this review of my latest experience with U-Haul. Afterall, The customer service representatives and I are basically like Tim the Tool Man Taylor and his neighbor Wilson at this point. I am certain that its not normal to rent on a biweekly basis, in addition to leasing multiple secured storage units, however, they try as hard as they can to act like it is. My service would only be improved by the addition of a preferred customer loyalty card, or the next available job opening In the meantime I will settle for another positive experience on my next visit. Sincerly, *the person with way to many belongings, who owns the wrong vehicle*

TED P. on 5/1/2015
Rating: 5 out of 5 stars

Very fast service !!

david b. on 4/26/2015
Rating: 5 out of 5 stars

Dropped the truck off after close, so I didnt see any personnel.