U-Haul of Waterfalls

U-Haul of Waterfalls

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Address

3633 University Ave
Waterloo, IA 50701

(319) 232-3654

(W Of Greenhill Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Waterloo, IA at U-Haul of Waterfalls

Moving to or from Waterloo, IA, 50701? Get FREE truck rental rate quotes at U-Haul of Waterfalls. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Waterloo, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Waterfalls

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waterloo, IA.

Cargo vans and pickup truck rentals in Waterloo, IA

U-Haul cargo van rentals and pickup trucks in Waterloo, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waterloo, IA, 50701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Waterloo, IA, reserve a van for your moving needs from U-Haul of Waterfalls!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

GREG D. on 8/26/2014
Rating: 1 out of 5 stars

Worst experience ever! Will not be back!

Shari C. on 8/26/2014
Rating: 4 out of 5 stars

See previous comment.

TOM S. on 8/25/2014
Rating: 3 out of 5 stars

Better directions for what to do on a very busy Sunday morning

JOHN E. on 8/25/2014
Rating: 5 out of 5 stars

Every staff member I dealt with was outstanding. Very courteous, very helpful (actually running to and from the lot to assist people as quickly as possible) and very competent in their jobs. Your store was also rather busy each time I was there (I picked up my 6 x 12 trailer at approx. 5:30 p.m. on 8/22 and returned it at approx. 4:00 p.m. on 8/23) and the people on duty at those times handled the number of people very well. On 8/23 while I was in line, waiting to be helped, one customer became unreasonable with the U-Haul rep. Your rep. handled this irrational person in an excellent manner. He maintained his composure and remained courteous toward the customer and yet did not back down from the U-haul policy he had explained numerous times to the customer. In my opinion, the customer seemed to be far out of line in this instance. I appreciate great customer service and I received it from your employees at Water Falls U-Haul! Thank You!

LISA R. on 8/24/2014
Rating: 5 out of 5 stars

Robert took great care of us

RANDALL P. on 8/24/2014
Rating: 3 out of 5 stars

We got the trailer and it was dirty with dirty moving cloths on it. Contacted u haul number they said they would give discount and make a note of it on our account. When my husband bought back the trailer he didn't get a discount.

Ryan H. on 8/24/2014
Rating: 3 out of 5 stars

Customer service was fantastic. The truck however stalled on me 3x at highway speeds. Unsafe, and completely unacceptable.

RAY V. on 8/23/2014
Rating: 3 out of 5 stars

Not enough employes. An even longer wait.

SANDI O. on 8/22/2014
Rating: 3 out of 5 stars

My son and his roommates dropped it off. they had no complaints.

Vickie S. on 8/21/2014
Rating: 5 out of 5 stars

The two men at the Cedar Falls, IA U-haul establishment were very helpful and friendly. They helped me out as I checked my vehicle in a day early and were very kind to me. 4 stars to them!!!

SANDRA O. on 8/19/2014
Rating: 5 out of 5 stars

I was in a desperate situation, the 2 employees were very helpful with my 'emergency' rental!

Beth S. on 8/19/2014
Rating: 5 out of 5 stars

I have rented from here multiple times and i'm always very satisfied with their customer service. In & out within 15-20 min. :)

BRIAN F. on 8/19/2014
Rating: 4 out of 5 stars

Technicians were friendly and very efficient. They offered ways to economize (one way vs. return trip) which I appreciated. My check in took 5 minutes and the technician gave me a really positive impression of your organization.

JACOB C. on 8/18/2014
Rating: 3 out of 5 stars

The first attendant was lazy & rude but then another worker came in who was amazing. The equipment drop-off zone has a very narrow path & a tight turn.

Kenneth S. on 8/16/2014
Rating: 3 out of 5 stars

not enough people work on a Saturday. I waited for 25 for pick with a reservation and 30 mins for drop off. Both employees did a great job. This is a staffing issue.

GREGORY K. on 8/15/2014
Rating: 2 out of 5 stars

Speed up service. Train employees in towing requirements vehicle needs to meet. If I would have tried to go across country with the hitch they said was okay I would have done damage to both.

JUDY B. on 8/14/2014
Rating: 5 out of 5 stars

Excellent customer service when rented and returned.

Maida O. on 8/11/2014
Rating: 5 out of 5 stars

The employees need to be more knowledgable about their equipment and more polite to the customers

PETER M. on 8/11/2014
Rating: 4 out of 5 stars

Staff was not personable at all.

JENNIFER A. on 8/11/2014
Rating: 2 out of 5 stars

I was a little disappointed in the customer service part of things! I told them what I was looking at doing and that was just for a day ( I was moving my son to the local dorm) - and I needed to know what the cheapest way of renting a truck to just move my son this weekend. (keep in mind I’m also renting one next weekend to move myself). The young man who was helping me at first was charging the same price as I’m being charged next weekend for a bigger truck. When I asked why, he just said that’s what the system tells me. So when I asked for the manager, the manager was able to lower the price down for gas per mile. To my point that morning – the kid who was helping me at first should have just said “let me talk to my manger and let me see what I can do for you”…. I wasn’t happy with how things were handled, and I also believe that they should have been more helpful in finding the cheapest rate possible…

Christopher S. on 8/10/2014
Rating: 5 out of 5 stars

Great service.

JAMIE M. on 8/10/2014
Rating: 1 out of 5 stars

One of my u boxes was lost and when I came to get the other I had to wait over an hour.

MIKE R. on 8/9/2014
Rating: 1 out of 5 stars

Location was understaffed. Took 3 hours to pick up trailer. Trailer needed repair and was not ready. Would have taken longer had I not had the knowledge to assist poor man trying to repair with no help from others. Understaffed. Staff that was there did not help each other out! email and phone verification assured trailer would be ready at noon, was not ready till 3:00!!! VERY POOR!!!

BROOKE W. on 8/8/2014
Rating: 5 out of 5 stars

Our truck would randomly rev as if in neutral while we were on the highway. Happened about four times, always while coasting after accelerating uphill. Possibly worth checking out.

CORA C. on 8/8/2014
Rating: 1 out of 5 stars

They provide very poor customer services and resolve of problems with my U-box.