U-Haul Moving & Storage of Waterloo

U-Haul Moving & Storage of Waterloo

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Address

585 Colby Dr
Waterloo, ON N2V1A1

(519) 888-0880

(King St N & Northfield Dr)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection

View Rentals

Moving Truck Rental in Waterloo, ON at U-Haul Moving & Storage of Waterloo

Moving to or from Waterloo, ON, N2V1A1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Waterloo. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Waterloo, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Waterloo

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waterloo, ON.

Cargo vans and pickup truck rentals in Waterloo, ON

U-Haul cargo van rentals and pickup trucks in Waterloo, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waterloo, ON, N2V1A1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Waterloo, ON, reserve a van for your moving needs from U-Haul Moving & Storage of Waterloo!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

NIGEL T. on 7/30/2014
Rating: 1 out of 5 stars

I HATED my Uhaul experience. To start, I'd booked at 10' truck and had been told the location I dropped it off would not matter. When I arrived I was told the truck had to be picked up AND dropped off at the Waterloo, ON location, as they owned the truck. I was driving to Bracebridge, ON (A 260km trip) so a return trip was not convenient at all. The gentleman working told me that it would be over $400 for a round trip with the 10' truck and so wasn't worth my time BUT if I was to get the 14' truck it would be a cheaper option for me. This then equated to $415 for a one way trip... I took it, thinking it was the better of two evils. Once home though I called back to clarify that I'd made the most economical decision and was told by the woman on the phone that I could've made the round trip with the 10' truck, insurance and tax included for only $350. She said she would send the information to the Waterloo, ON location and so I went back and he claimed to have never received anything, nor did he understand where she got her numbers from as that price was impossible. He said he would look into it though so I walked outside to make a phone call and while on my phone call leaned on a yellow post. There was no signs saying it was freshly painted yet I was covered in yellow paint! I went inside, attempting to appear civil still and asked if he'd looked into the 10' for me at the $350 cost quoted and he said he hadn't seen anything BUT had canceled the 14' rental without asking. I conceded to take the 14' foot truck which he re-rented to me. Upon renting it I asked if I could swipe for the down-payment and finish payment at the drop off location and he said I could. Then he went ahead and charged me the full $415 and loudly exclaimed I needed to pay everything there. After finally leaving distraught from the Waterloo, ON location I noticed the two forms I had, one from the first rental of the 14' and one from when he re-rented it to me. Between 15 minutes somehow the gas tank had gone from below half full to exactly half full on the form and so I owed more gas upon return on top of already having to pay more for a truck that was too big for me trip in the first place, which then upped the per mile cost and the insurance. Thank you Uhaul...

PATRICK S. on 7/30/2014
Rating: 1 out of 5 stars

The 585 Colby St location is not the original location therefore I am rating the 144 charles St location in kitchener. Not only the manager ( this bold headed big man) was rude and insesitive but also we didn't get our reserved truck we booked 3 months prior. We had to go to the colby location. We booked the truck in april for a move from kitchener to ottawa in july. I received a confirmation email of a 17' truck booked for the 26th of July. In july, I called customer service to ask a question and to resend me the confirmation which they did. When I read the email, it said I booked a 20' truck for 12pm. I called back and spoke with a lady with a nasty tone. I was trying to tell her that I was not advised of the change, a 20' truck is a bit too much for a 2 bedroom aptmt and also will consume more fuel than the 17'. She said while shouting that it's a courtesy for you guys to make the changes you made because ni 17' truck was available in my are. I hung up and was so upset. So I called the scheduler to at least change the time and see if we pick up the truck early in the morning and that's when she said that the 20' broke down and that she will try to find something available and that she will call me right back. So you can understand that this is on Juky 25th, i am supposed to move the next day and there is no truck: A TRUCK I BOOKED 3 MONTHS AGO! SERIOUSLY!!!! I honestly almost passed out, I couldn't believe how unreliable and negligent your compagny was. I was beyond upset and was praying she finds something. My family came all the way from Kingston to come and help and we had packed everything and were ready to go the next morning but we weren't sure we were gonna move at that point. So the lady didn't call me back for a full hour and that's when I called back, her colleague ( also a manager she said) told me the only truck available is 26' for 5pm. I was in shock. She said we would get our $50 reservation guarrentie. At 5 pm on the 26th, the 26' truck wasn't there, an employee called brandon emailed the head office and they sent us to the waterloo. Al least brandon was working on a solution while we were waiting in frustration. The manager in question (big guy) was reading us the contract, saying that there is no truck for us. I told him he should retire, there is no use for him in the customer service business.

Sashanka N. on 7/30/2014
Rating: 5 out of 5 stars

If the truck is given with full fuel that would be easy for customers to fill gas when return. Although, the indicator of how many liters gas is required for particular level is good idea, but not as convenient as full tank!

WeNDY R. on 7/28/2014
Rating: 4 out of 5 stars

Have used location before _ well organized

EMILY B. on 7/28/2014
Rating: 3 out of 5 stars

They were closed, I dropped off the vehicle and that was that.

ALBERT G. on 7/27/2014
Rating: 5 out of 5 stars

The most pleasant greeting and fastest and knowledge staff I ever seen in a long time. Both customer care reps were amazingly professional and caring

JASBIR L. on 7/26/2014
Rating: 4 out of 5 stars

I liked the rubber matting on the floor/base of the van. Made the subsequent clean up quicker. My son had joked that the radio am/fm setting should have been preset to the local stations (I told him not everyone shares his taste in music) and you don't know where this van will be going next. Since it had Arizona plates -- it has traveled a bit already.

Max B. on 7/24/2014
Rating: 3 out of 5 stars

I only rented a cart, not much to rate :)

ALEX B. on 7/23/2014
Rating: 4 out of 5 stars

Great service.

Steven P. on 7/23/2014
Rating: 5 out of 5 stars

It was the easiest part of moving. I didn't have to worry about anything with Uhaul.

LEANNE R. on 7/23/2014
Rating: 3 out of 5 stars

The receptionist was very nice. She was pleasant and very welcoming.

ELIO V. on 7/21/2014
Rating: 5 out of 5 stars

VERY HAPPY WITH THE WHOLE EXPERIENCE. STAFF EXCEPTIONALLY FRIENDLY ABD HELPFUL I would definetly recommend this location in heart beat.

BERNARD M. on 7/20/2014
Rating: 3 out of 5 stars

Stop ripping people off with false advertising. $19.95 a day in town ? Just say the truth. That is all the public want is the truth.

SCOTT C. on 7/19/2014
Rating: 4 out of 5 stars

A little slow on checking the truck back in, but mostly a good experience.

betsy h. on 7/17/2014
Rating: 4 out of 5 stars

the best thing was that they had a truck ready to go, and it was remarkably easy to pick up, use it and return it in same day. We will use it again. Some moving dollies would have been useful to rent!

STEPHEN Q. on 7/14/2014
Rating: 3 out of 5 stars

Clear instructions on drop off after hours would be helpful.

KEVIN W. on 7/13/2014
Rating: 5 out of 5 stars

Customer service I received was excellent !

MAX H. on 7/10/2014
Rating: 5 out of 5 stars

Great service. Fast reliable and friendly Even left my cell phone in the vehicle and they had it ready for me to pick up

Leah S. on 7/9/2014
Rating: 5 out of 5 stars

Super friendly staff!

BEVERLY P. on 7/6/2014
Rating: 5 out of 5 stars

The customer service was excellent here.

Frank L. on 7/6/2014
Rating: 5 out of 5 stars

The gentleman who assisted me both in the morning and afternoon was polite, friendly and courteous. I was using the services of another u haul location, but will be using the Colby Drive location from now on.

FRANK F. on 7/3/2014
Rating: 4 out of 5 stars

The only improvement is to let customers know that mileage is doubled and lower fee if taken back to the rental pick up location at time of reservation. The attendant at pick up time said that it only lets them know of the double mileage at time of pick up and not at time of reservation.

Terry K. on 7/3/2014
Rating: 4 out of 5 stars

Attentive and responsible staff. I would gladly rent from this location again.

Ed S. on 7/3/2014
Rating: 5 out of 5 stars

Customer service was outstanding! Thank you.

shanana b. on 6/30/2014
Rating: 4 out of 5 stars

I liked the service, people are very friendly. I would recommend anybody to use UHAUL. Downside: Never use UHAUL gas, they say that they charge $1.5 per litr, but don't trust them in this case. I used 8.2 KMs in total, they charged $15, that's too bad. Thanks, Shanmukh.