U-Haul of West Lafayette

U-Haul of West Lafayette

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Address

1090 Sagamore Pkwy W
West Lafayette, IN 47906

(765) 463-9502

(Hwy 52 & 231)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: Closed

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in West Lafayette, IN at U-Haul of West Lafayette

Moving to or from West Lafayette, IN, 47906? Get FREE truck rental rate quotes at U-Haul of West Lafayette. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in West Lafayette, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of West Lafayette

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from West Lafayette, IN.

Cargo vans and pickup truck rentals in West Lafayette, IN

U-Haul cargo van rentals and pickup trucks in West Lafayette, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in West Lafayette, IN, 47906. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in West Lafayette, IN, reserve a van for your moving needs from U-Haul of West Lafayette!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

NATHAN V. on 8/19/2014
Rating: 1 out of 5 stars

I reserved a truck online 1 week in advance for a 20 foot truck from West Lafayette IN. Two days before the move I was contacted by the Reynolds IN location asking if I could move my reservation ahead 1 day and use a 26 foot truck instead. With a confirmed reservation I shouldn't be sent to an office 30 miles away, the pickup date moved ahead 1 day earlier, and the size of the truck increased to 26 foot! They were uninterested in my concerns that a 26 foot truck would get worse gas mileage over the 440 miles I would be traveling! After much time on the phone with reservations it was changed back to the correction location and date, but I would have to use a 26 foot truck. Upon arrival at the pick up location I was informed that I would have to use a 14 foot truck because they miscommunicated the return time of the truck with the previous renter. After completing the transaction I noticed that they used the higher rate of the 20 foot truck even though they rented me a 14 foot. The only way to get the cheaper rate was to leave the existing hold on the card and bill me for another rental!

Harikrishnan C. on 8/19/2014
Rating: 3 out of 5 stars

Please make some seating arrangements for waiting customers.

JOHN K. on 8/18/2014
Rating: 4 out of 5 stars

Good location for my purpose. Friendly staff. Equipment well organized and inviting.

laura t. on 8/18/2014
Rating: 3 out of 5 stars

I had to wait a very long time to pickup. There was only one poor guy working.

rick k. on 8/18/2014
Rating: 3 out of 5 stars

Move to a better location. Very crowded area hard to get in and out of the place. Can only go one direction when leaving then have to make a U turn through a parking lot if you want to go the other direction.

ALLYNN H. on 8/18/2014
Rating: 3 out of 5 stars

Nothing to improve. This was a WONDERFUL experience. Very easy. :)

PAUL H. on 8/17/2014
Rating: 5 out of 5 stars

used drop box after hours and it was excellent!

CURTIS M. on 8/17/2014
Rating: 4 out of 5 stars

High amount of traffic due to college move-in day but personnel was very friendly and helpful. Quick and easy return with no problems. Sent email receipt quickly as promised.

HEATHER W. on 8/17/2014
Rating: 3 out of 5 stars

I order a 14' Uhaul truck early in the week of 8/10/14 and was called after by someone at the West Lafayette Uhaul location stating that I could pick up the truck at 7am on Saturday 8/16/14. We planned our move accordingly since we only had one day to move. On Friday 8/15/14 we received a phone from a different Uhaul representative from a different location in Lafayette, IN. This person said that we could not pick up our truck until 11 am because the previous renters extended their time. I expressed that this was extremely inconvenient and that we planned on beginning our move at 7 am. The representative informed us that there were no other trucks and that we would just have to wait. She also explained that if the other customer was late and brought the truck in after 11 am that they would have to pay for our truck or our truck would be cover per her area manager. We arrived at the specified location at 11am and the truck was not there - we waited there for an hour and a half and did not receive the truck until 12:30 pm. Once we received the truck we were told it would have to be returned with a quarter of a tank of gas or we would have to pay extra. Also, we were told we had 155 miles to use without an overage fee. On Sunday 8/17/14 morning I received an invoice stating we were over our 125 mile limit (which was supposed to be 155 miles) and we were charged for the difference. We were also charged a fuel charge because we brought the truck back with a little over a quarter of a tank when supposedly it needed to be where it was when we picked it up (half tank). In the end we were charged full price and overages for everything after receiving multiple unorganized phone calls and not receiving the truck on time. I also called customer service where I was not helped at all and directed to fill out this survey. This entire process has been a disaster and I would really appreciate if someone could get back to my in order to rectify the situation.

Robert F. on 8/16/2014
Rating: 4 out of 5 stars

The location is too crowded for pickup and drop off during busy times of the year. Perhaps the drop off spot could be relocated more to the rear of the lot. Overall the staff are excellent.

RICHARD B. on 8/16/2014
Rating: 4 out of 5 stars

No problems. Will be back.

Jimson W. on 8/16/2014
Rating: 5 out of 5 stars

None. Excellent staff service.

ANNA P. on 8/13/2014
Rating: 3 out of 5 stars

Good job!!!

SUSAN L. on 8/11/2014
Rating: 4 out of 5 stars

Only comment I have is I believe I was overcharged. My bill was based on estimated mileage and days used which were more than actual. I used 100 miles less than the bill showed and had the truck for 26 hours, not three days. I expected to see an adjustment but the original amount of almost about $100 over is on my credit card.

AMY K. on 8/11/2014
Rating: 4 out of 5 stars

We dropped off after hours, so can't comment

DREW W. on 8/10/2014
Rating: 3 out of 5 stars

I reserved a uhaul online for a place that was extremely more convenient mileage wise for my move. I show up to the place to pick it up and it's closed and my order was moved to the location the furthest away from where I was moving and thus added over double the mileage I would be using. Will not use U-Haul services in the future.

KATHLEEN J. on 8/10/2014
Rating: 3 out of 5 stars

Despite arriving before 7PM, we had to do a night drop-off. The personnel did not make us feel very good about leaving our rental behind, though they parked the truck and took the keys to put in the night drop-off box. We would have preferred some reassurance about the drop-off procedures. The personnel was not very friendly or reassuring. They did not stay to answer our question, instead we had to follow them as they moved.

DIANA S. on 8/9/2014
Rating: 5 out of 5 stars

Can't think of anything!

Siyuan S. on 8/9/2014
Rating: 2 out of 5 stars

customer service is cold, please give me a smile.

VAY V. on 8/8/2014
Rating: 4 out of 5 stars

Friendly service, helpful staff. Some staff members seem a little apathetic and under apperciated. Overall positive experience. The 3 times I have been there this week. It seemed understaffed and long wait time/line. But staff member there tried his best to work quickly to cut down on wait.

HARSH N. on 8/8/2014
Rating: 4 out of 5 stars

Was charged for 2 days for being 13 minutes late, but this was resolved smoothly

Liancheng L. on 8/8/2014
Rating: 4 out of 5 stars

it is good

SABINA A. on 8/7/2014
Rating: 1 out of 5 stars

The person I dealt with had a real bad attitude. He basically blew me off when I returned the truck and was NOT in uniform. He didn't even ask me if there was any problems or concerns with the truck. I will NEVER use this location again. It was very crowded and unorganized looking both inside the store and outside. There was another gentleman picking up a truck that was having a bad experience and we exchanged looks of sheer disgust.

virgil m. on 8/6/2014
Rating: 3 out of 5 stars

Very busy and they need more organization.

kurt w. on 8/5/2014
Rating: 4 out of 5 stars

Fairly long wait at the counter. Staff was very professional though.