U-Haul of VFW Parkway, West Roxbury

U-Haul of VFW Parkway, West Roxbury

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Address

1550 VFW
West Roxbury, MA 02132

(617) 323-5101

(Rt 1A North after Taco Bell across from Prime Honda)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in West Roxbury, MA at U-Haul of VFW Parkway, West Roxbury

Moving to or from West Roxbury, MA, 02132? Get FREE truck rental rate quotes at U-Haul of VFW Parkway, West Roxbury. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in West Roxbury, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of VFW Parkway, West Roxbury

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from West Roxbury, MA.

Cargo vans and pickup truck rentals in West Roxbury, MA

U-Haul cargo van rentals and pickup trucks in West Roxbury, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in West Roxbury, MA, 02132. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in West Roxbury, MA, reserve a van for your moving needs from U-Haul of VFW Parkway, West Roxbury!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Michael B. on 7/29/2014
Rating: 4 out of 5 stars

More staff was probably needed as the check-in process was a bit hectic with multiple customers walking in at once.

DANIKA C. on 7/29/2014
Rating: 2 out of 5 stars

This location was to open at 9:00 a.m., however at 11:00 a.m. there was no one on site. When I returned at 3:00, there was only one person working, who was way understaffed and requested that we unload the trailer ourselves.

Howard S. on 7/27/2014
Rating: 5 out of 5 stars

The service help was very good. I was able to schedule a moving truck and it was available as promised. During time of pick-up the U-Haul service help was able to handle all questions, show me the truck, and get me on my way. During time of return the service representative was very helpful for a quick return and e-mail receipt. I was very happy using U-Haul. The employees were great and every-thing went according to plans. Keep-up the good work. Thanks, Howard.

Scott B. on 7/26/2014
Rating: 3 out of 5 stars

Make sure the gas is really full.

ROBERT D. on 7/26/2014
Rating: 5 out of 5 stars

We received kind and efficient service from everyone at this site. We would recommend it to anyone.

JOHN G. on 7/26/2014
Rating: 5 out of 5 stars

Jesus Was Fantastic!!! Someone did not show up for his shift and Jesus was under extreme pressure but did not show it, his professionalism is second to none. It was a pleasure doing business there and I will highly recommend others, hitches included

JORDAN R. on 7/22/2014
Rating: 1 out of 5 stars

We reserved a 14-foot truck for our move 2 weeks prior to the date. Our originally scheduled pick up time was 330pm. I spoke to a representative at 930am on the day of pick up, and he asked if it we would mind if they rented the truck out for a few hours until approximately 230pm. I said that would be fine, we were actually wondering if we could pick it up a few hours later than planned. He stated that it would not be a problem. When we arrived at 530pm, we were informed that our truck was "given away" because we "missed our pick up time by 2 hours" with no acknowledgment of the earlier phone conversation. Consequently, we were given a 10-foot truck which did not meet our moving needs. As a result, we were forced to make multiple trips and arrange other vehicles to transport all of our belongings. We were extremely dissatisfied with our experience.

AARON H. on 7/20/2014
Rating: 5 out of 5 stars

This is not an improvement. I just want to mention one employee by name because he provided outstanding service with an exceptionally customer-focused attitude. Leanis Almanzar was courteous, helpful, and incredibly pleasant. When there was an error that caused me to be severely overcharged, he fixed it without ever doubting my claim and apologized for the difficulty. He is truly an asset to U-Haul and this location. I will continue to direct all my business for rentals and moving supplies to this location because of his positive, helpful attitude.

Richard J. on 7/20/2014
Rating: 5 out of 5 stars

There was nothing that needed improvement. I wish the mileage cost was slightly lower, but the product and service were perfect.

LEONCIO G. on 7/19/2014
Rating: 5 out of 5 stars

Customer service

Catherine V. on 7/17/2014
Rating: 3 out of 5 stars

We reserved a 14' truck and (2) furniture dollies. Upon arriving at the location, the sales person informed us they he didn't have any furniture dollies in stock. We were a little taken aback as we were moving furniture and specifically needed dollies. Also, nothing was said in our reservation about dollies not being in stock. The sales person had to call another company down the street were we had to go to rent the dollies from. (and cheaper) so it all worked out in the end, but a little inconvenient for us to have reserved something only to find out it's not in stock upon our arrival.

ANGELA W. on 7/17/2014
Rating: 4 out of 5 stars

I've always used Uhaul. The prices are fair and you are always well stocked. Service is always exceptional. But I was disappointed with the in attentiveness of your pick up agent. He was in a hurry to get to his cell phone and didn't perform standard take out like vehicle inspection or how to use e a equipment. Still very pleased with your company.

CAROL A. on 7/16/2014
Rating: 5 out of 5 stars

The staff was amazingly efficient, helpful and polite. The extra calls and reminders about the rental was useful as well.

JOHN S. on 7/15/2014
Rating: 5 out of 5 stars

The man who helped me at the West Roxbury, MA location was excellent. I don't remember his name but he was working Sat, 7/12/14 from 2:00 PM till closing. I had originally called the Norwood, MA location on Friday evening to make a reservation. I thought I was all set until I showed up on Saturday to pick up the truck. No record of a reservation; no truck. The assistant manager at the Norwood location was a jerk. His effort to resolve my dilemma more basically non-existent even though there was no line of people waiting. I will never use the Norwood location, nor recommend it. Someone needs to sit this guy down for a lesson in customer service.

GREGORY J. on 7/14/2014
Rating: 1 out of 5 stars

When I arrive the attendant was not there the doors was lock a short time later he appear. I asked for a two day rental he then gave a me a one day and twenty hour rental not letting me know, after returning the trailer I was charge for a third day that I did not used the trailer for. I rented from U-haul before and this experience have been the worse. I'll make sure and a proint not to come back. Thanks U-haul for the aurible experience and charge me for.

DAMIAN N. on 7/11/2014
Rating: 4 out of 5 stars

No more surveys please. No more Emails. Thank you. DN

KAREN H. on 7/9/2014
Rating: 4 out of 5 stars

Peter was awesome! Everything was easy. Equipment great! I already sent a referral your way.

JEFFREY B. on 7/9/2014
Rating: 5 out of 5 stars

I reserved my vehicle on your website. Very user-friendly and process streamlined. I called to confirm reservation the day before...the representative was SO kind and helpful. When I went to pick up my vehicle, the process was quick and easy. A special thanks to the men that waited on me. They were very customer service oriented and happy to be working there. Thanks !! Jeff Bernard

Sheyda B. on 7/8/2014
Rating: 2 out of 5 stars

I was charged twice for my rental. Very dissapointed. Also were not flexible with additional miles when I needed them to get to my location. Very rude service.

KURT K. on 7/8/2014
Rating: 4 out of 5 stars

Woman at counter was outstanding - friendly, courteous and professional

BARBARA H. on 7/5/2014
Rating: 5 out of 5 stars

Please put a large instruction sign on the dashboard for the parking brake. Somehow it was set, so when I started the truck an alarm went off and it took me ten minutes to find the parking brake release to turn off the alarm. There are other helpful signs on the dashboard and that would be a good addition to the signage.

Sarah A. on 7/5/2014
Rating: 4 out of 5 stars

I tried calling at 7:30am, and was on hold for 40 mins -- then I hung up and called back. The second call I was on hold for 3 mins. I'm not sure why that happened but it was incredibly frustrating. I was trying to tell them that I was going to be a little late to my reservation appt, and I ewe anxious my uhaul would be given away.

SCOTT N. on 7/3/2014
Rating: 5 out of 5 stars

I confirmed a 14' truck at the Hyde Park location. Twice. The night before the pick up a rep called to say sorry, we only have a 10' but we'll give you a bunch of extra miles. Ok. Fine. Still confirmed at Hyde Park at 9:15am? Yep no problem all set. I get there at 9. Wait an hour. The clerk told me no, your reservation is for West Roxbury. I spent 30 minutes on hold with customer "service". Went back to the clerk (Jameel?). He told me things like "you ain't gotta get pissy with me" and my favorite "your reservation ain't my problem". Classic. I took a cab to the W. Roxbury location. I noticed some of the people in line ahead of me I had seen at Hyde Park. Anyway, the woman working there alone on a busy Sunday could not have been nicer. A long line of cranky people and she greeted each with a smile and "how can I help you?". I can't find my paperwork just now but I think her name was Stacie. SHE was amazing. I will never use Uhaul again but if you have to go to the one on VFW Parkway.

DANIEL H. on 7/3/2014
Rating: 2 out of 5 stars

MORE STAFF. I waited in line for over an hour to pick up a rental trailer. One staff member had called in sick and only one other was working.

JAMES R. on 7/2/2014
Rating: 3 out of 5 stars

Communication is key. I was told my unit was going to be free by renting the truck and it ended up not being free and it was an upper level unit that I was never told. I had a lot of heavy items and was panicking to make things work. Never again