U-Haul Moving & Storage of South Towns

U-Haul Moving & Storage of South Towns

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Address

3120 S Orchard Pk Rd
West Seneca, NY 14224

(716) 675-9343

(Near Southwestern Blvd Rte 20)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in West Seneca, NY at U-Haul Moving & Storage of South Towns

Moving to or from West Seneca, NY, 14224? Get FREE truck rental rate quotes at U-Haul Moving & Storage of South Towns. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in West Seneca, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of South Towns

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from West Seneca, NY.

Cargo vans and pickup truck rentals in West Seneca, NY

U-Haul cargo van rentals and pickup trucks in West Seneca, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in West Seneca, NY, 14224. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in West Seneca, NY, reserve a van for your moving needs from U-Haul Moving & Storage of South Towns!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

SHANNON B. on 8/1/2014
Rating: 1 out of 5 stars

Charged us for 2 days when we only had the truck for one. I called to ask why 4 days ago and still haven't received a response. I will never use UHaul again.

ADAN C. on 8/1/2014
Rating: 1 out of 5 stars

The customer service attitude suck. You people totally change my pick up location by about 25 miles. Not notice was given until the day before my pick up. When I pick up the trailer the guy working there was angry and with a very crappy attitude. My address wasn't even written right on my receipt. Not I will not rent again from you, Pensky has you bit by a lot in that department.

James L. on 7/31/2014
Rating: 4 out of 5 stars

Overall a good experience.

DENNIS C. on 7/28/2014
Rating: 5 out of 5 stars

I lived in Lawtons, NY and I always prefer this location. Very good customer service.

CHUCK D. on 7/28/2014
Rating: 1 out of 5 stars

I made an online reservation to pick up a 26' truck from the Depew, NY location. I rep called me and said I had to drop the truck off in Buffalo, NY. When I arrived at the Depew location I was told that the truck was not there and I had to drive to West Seneca. The employee at the Depew location did not have any interest in helping me. The customer in line ahead of me spent 10 minutes talking about the hitch that was supposed to be put on his vehicle. He and his wife had been there 3 times and they still did not have the hitch. After getting no help from the staff I drove to West Seneca where there was one employee and a line of 6 customers. When I got to the front of the line I found out that an employee had taken the keys for my truck. After 30 minutes of waiting the employee gave me another truck. I feel bad for your single employee. You need to fix your problems - starting with your call center people who messed up my reservation. You have lost a long term customer.

KENNETH H. on 7/28/2014
Rating: 5 out of 5 stars

Mark Peebles was very friendly, knowledgable, and very helpful. We give kudos for having to deal with him! Awesome service!

Maryann S. on 7/27/2014
Rating: 5 out of 5 stars

all of the people who have ever helped me at this location have been above and beyond good customer service people

Doug m. on 7/27/2014
Rating: 1 out of 5 stars

There customer service was terrible had the guy calling 2hours before my scheduled return time threatening me if I didn't have truck back in a half hour he was going to charge me an additional $150 dollars was very rude on phone trying to tell me a one day rental was only for 22 hours then started calling me every 10 mins asking if I was on my way I would never use them again and soon as my internet is on at new house I will be posting my experience and screen shot if calls on face book and Angies list and to top it all off trucks brakes were horrible abs light on whole time granny was shifting so hard it jerked whole truck. Truck voiced so hard cup holder flu off with 2 coffees on it all over us worse experience ever with U-Haul

marc b. on 7/27/2014
Rating: 5 out of 5 stars

great staff ,funny yet very professional.I would not change a thing!

NATE H. on 7/26/2014
Rating: 5 out of 5 stars

Great customer service. Staff did great job helping me with the truck

Melissa B. on 7/26/2014
Rating: 3 out of 5 stars

I was never told that I needed to call for a drop off location, the man checking me in NEVER said anything about a $20 "wrong drop off location" charge. I called the store after I looked at my emailed receipt and was transferred to customer service, and as told that she couldn't do anything for me and I had to fill out this survey. What the heck is customer service for if they can't help me with my issue??

ronald r. on 7/22/2014
Rating: 4 out of 5 stars

Employee was friendly and quick to attend to me. No problems.

christina k. on 7/22/2014
Rating: 5 out of 5 stars

You were great and ended our experience on a better note than when we first began that morning. Thank you!

KEN D. on 7/21/2014
Rating: 4 out of 5 stars

Last minute changes very frustrating! To have come home at 8:45pm on the Saturday evening and received a phone message left at 6:30pm that night that the our location and time were changed for the Sunday morning, was very frustrating. I had called the Ludwig U-Haul site on the Thursday and confirmed that we could pick up the vehicle there and at 9:30am. Then to get the late notice for the switch of pick up locations and the different time of Noon was very disappointing! However the staff at the Main St. Buffalo store made a call and had us on our way shortly to a third site that was further away. At the Orchard Pk. site they had the truck ready and we were on our way quickly, it all worked out OK The customer service reps weren't very helpful and kept putting me on hold and passing me off to others. These reps need to be able to review the vehicles and locations for these last minute changes so they can help the clients as well as the in-store staff did.

DENNIS C. on 7/20/2014
Rating: 5 out of 5 stars

Staff very organized and good custamer care.

kristy k. on 7/19/2014
Rating: 3 out of 5 stars

In one week, I rented two vehicles. Picking up the vehicles was a breeze, Matthew was very helpful and friendly both times. Both times upon return, the employee who took care of the return was vocal about what a long day it was and he can't wait for it to be over. NOT what someone wants to hear after they've just spent the entire day moving residences. The first week when I returned a van, we had to wait and wait for 30 minutes. Then we noticed an attitude when my Mom wanted to pay with a check. When returning the truck yesterday, we had to wait again so the same employee could get the stats on 2 trucks that were returned AFTER me.

DIANE S. on 7/14/2014
Rating: 5 out of 5 stars

Mark was exceptionally accomidating and hospitable.

dennis m. on 7/11/2014
Rating: 4 out of 5 stars

Very good service at pickup and, Excellent service at return.

FAITH H. on 7/10/2014
Rating: 5 out of 5 stars

I was very pleased.

Don b. on 7/9/2014
Rating: 5 out of 5 stars

nothing!!!!

ed F. on 7/8/2014
Rating: 5 out of 5 stars

Folks were professional and bettere experience thsn anticipated.

JACK J. on 7/8/2014
Rating: 2 out of 5 stars

Explain everything better instead of treating customer as a number, take a little time and you will get repeat business I will never recommend u haul to anyone in a positive way.

Martin P. on 7/7/2014
Rating: 5 out of 5 stars

Location is staffed with 2 hard working individuals at pick up. They seem extremely overworked. Addition of another associate perhaps bridging between shifts will help in customer service and location performance. This should in no way be construed that the employees were not working efficiently and effectively. They were working extremely hard and were very friendly and polite.

JAKE L. on 7/5/2014
Rating: 5 out of 5 stars

Quick and easy! Thanks again

Elisa C. on 7/3/2014
Rating: 5 out of 5 stars

Very friendly, patient and courteous staff! Willing to help any way possible! Thank you! Especially to mark at Southtown storage!