I was charged once when I returned the trailer and charged again 3 days later when they said I never returned the trailer.
Joshua A
Lancaster Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bowmansville, NY 14026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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ordered pad, no pads.
TIM DCustomer service worker claimed it was clean. When I got in the truck I immediately noticed food crumbs everywhere. I thought nothing of it. I returned the vehicle without eating anything in the truck and got charged $25 for cleaning. I feel like I got scammed
Matthew DI would never recommend this location poor customer service dawn didn’t do her job got everyone calling me cuz of her fuck up it was just ridiculous never again!
Shawntai HI never post bad reviews but as a young woman picking up a large box truck for the first time in her life I felt like this experience needed to be shared. When I picked up the box truck the door and ramp were not latched, this is something anyone would assume should be double checked when the truck comes in and before it goes back out. This resulted in the door starting to rise and the ramp coming almost all the way out on a busy road. I called the store immediately and was never called back by the manager or anything. Just charged the full bill. I had a wonderful experience with the new worker when I picked up the truck though and when I called to let her know what had happened. Not happy I wasn’t called by a manager regarding this incident.
Emma B