The location & the staff was nice but I was overcharged & still waiting for it to be fixed.
Shanice D
Press 2 Impress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portsmouth, VA 23701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Best uhaul experience I have ever had!!
Larry STook an hour to get the truck! Lost an hour of living and the money I paid to have a mover. No one would answer the phones. Then on hold multiple times. Worst experience ever and I have rented 10 plus times from a uhaul dealer. Do NOT use this location or the in line rental. They cost me time and money!!
Teresa NUhaul changed my reservation the day before pick-up, which was very annoying! The guy that assisted me was pleasant and helpful but the truck was very dirty and raggedy! The gas was not exactly at 3/4 full like the paper stated, and I added gas (13$ worth) after driving 70 miles but was still charged 26.50$ for five gallons of gas! Ridiculous! Such a FN rip off. Next time I will use Penske or another company!
Felicia GThe trailer we rented had expired tags.
Miranda K