There are no street lights at the location nor does the business have any lights in their lot. I picked up the truck after hours and it was dark so it was difficult to see where the lock boxes were and also locate my specific truck. The owners of this location mismatched the key and lock box. After a good deal of trying to use the Uhaul app, website and calling I was able to get the correct code to open a box, but it was not the right box. Once I did get the box open it didn't even go with the truck I was told to take. The key that was provided worked with a different truck. I explained all of this to the person I had on the phone and she informed me to check over the truck, which I couldn't do very well because of how dark the property is. If I could rate this location less than "poor" I would.
brett M
Penn Hills Automotive Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburgh, PA 15235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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You guys make it so easy!!! Had no problems at all! Thank you 👍🏿👍🏿
Michael JLoved the self service and app!
tanisha mIn and out access is a bit rough
david lKeep up the great customer service
William H