Ordered Van on line. No van at location. Switched to small truck for "same price." Truck contract had 71 miles instead of 99 on van. Mobil store agent could not change the mileage amount to 99. Told me I was lucky he already gave me same price as van. Took 1 HOUR to sign for truck. It was unclear how much gas the truck needed to return, even though corporate called us and told us. So we took it out w 1/4 tank and returned with 3/4 tank $80 didn't need to put so much gas in. We were charged extra $23 for extra miles over 71. I will never go to that Mobil rental again. I will try not to rent from Uhaul ever again. Customer service in the stores is AWFUL.
Garrett G
Belvedere Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Palm Beach, FL 33405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I separate 26' truck online. When I arrived to pick up my truck it wasn't available. I lost money and time to rent another U haul truck.
Guillermo SNothing
Sandra DGet straps or rope to hold down furniture to the bars on the side.
Kamyra WI picked up the trailer Thursday afternoon and returned it Friday morning. I pulled into the place I rented the trailer (very busy place) and someone came out and asked me to follow them to drop off the trailer. I dropped off the trailer where there was other U-Haul equipment, he said it was good and he would take care of it from there. My bill shows I had it an extra day and charged for extra rental and insurance.
MICHAEL E