Rented here one other time and the lack of service was terrible. Only place to drop off and pick up UHaul in my town. When I booked on-line (easy), I called to discuss rental, they couldn’t even tell me if they would be open. Place is dark, normally you have to call someone to come meet you at S and J because they stay at home. No assistance in disconnecting the trailer, didn't even get out of their chair, just told me to disconnect and drop it. No offer of assistance (I’m 70 years old), to move the trailer by hand. So they watched my wife and i lift the tongue and try to roll it. No inspection. . Even though this place is a local business, I’ll drive 30 miles further to I rent from someone else.
Michael L
Customer Reviews for S And J Heat And Air LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and friendly people!
Shayla FThe turn signals were not working when we connected it to a hitch. We took it to a location in Edmond to get fixed, but their electrician was not there. We got a new truck and had to move everything ourselves out of the old truck. We originally had movers pack that truck.
George BUhaul App worst I’ve ever used. 3hrs to pick up uhaul. Between three phone support calls and non working lockboxes or App nor user friendly at all. I deleted it. Until you fix app.
Lawrence AVery friendly and kind!
Richard A