Customer Reviews for A1 Mini Storage of Houston
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A1 Mini Storage of Houston
I was very disappointed that no one contacted me in regards to their location being closed on my drop off date. I spent an hour trying to get ahold of someone to help me and ended up being even more dissatisfied then I was to begin with. The manager was rude and not understanding about the situation I was placed in at the expense of my time and my money!
the room smells like smoke, n this location doesn't do 1-way rental, u always have to drop off there, which was quite inconvenient.
The agent that handled the completion of my reservation was terrific! However, the unit itself could use some maintenance.
improve on customer service
The manger at this location was very rude and condescending. My past experiences with U-haul was very pleasant. Unfortunately, if I will need to move or a truck again, I will use the competitor because of this horrible experience, thanks to that manager.
Computer problems getting the correct receipt.
Don't under estimate the location. Doesn't appear to be the normal rental center from outside but the office is well equipped with everything you would need to support any moving situation.
CUSTOMER SERVICE WAS EXCELLENT
IT DOES LOOK LIKE A JUNK YARD
SO 1ST TIME TRYING IT OUT..HOPE MY STUFF WILL BE SAFE BUT THEY LIVE ON THE PROPERTY SO THATS GOOD.