Customer Reviews for A1 Mini Storage of Houston
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A1 Mini Storage of Houston
Based on t
ruck availability (I understand) you changed where I needed to pick up the truck.
YOU DIDN'T CHANGE THE MILEAGE I HAD EVEN THOUGH IT WAS EXTRA TO ME!!
If I drive 10 miles extra to get the truck, you should give me 10 miles extra at drop off.
Location was poor, service was poor, and did not receive what was reserved
The facility smell like cigarette smoke, and the brand new van smelled like a smoker had been driving it.
When I returned the truck I waited 45 minutes because the employee was not there. Which made me late for work, even after the time for the return of the uhaul had been discussed and set by the employee. Not pleased at all
The agent that handled the completion of my reservation was terrific! However, the unit itself could use some maintenance.
CUSTOMER SERVICE WAS EXCELLENT
IT DOES LOOK LIKE A JUNK YARD
SO 1ST TIME TRYING IT OUT..HOPE MY STUFF WILL BE SAFE BUT THEY LIVE ON THE PROPERTY SO THATS GOOD.